This place just feels like summer ! Our family has been coming up to Trinity Lake for almost 50…read moreyears and we always look forward to making our first stop at the Trinity Alps Marina. It is a friendly family run business. We come for ice cream, ice and gas runs and anything else fun we find in the store. They are so gracious and love that they are dog friendly too. Looking forward to heading up soon.

We rented a house boat from them and drove it for 15 minutes before it stopped functioning. The…read moreemployee they sent to tow us to shore told us it was not our fault. They left us overnight with no generator/power loosely tied to shore and then brought us a new boat in the morning. When we returned the new boat, I asked for a receipt, which they did not provide. They took our entire deposit $800 with no substantiation, and they are lying about how they found the boat. These people are fraudulent as others have described. The boats are in very poor condition also.

Oak bottom has to be one of the best places to take the kids too on Whiskeytown Lake. Has lots of…read moreparking, boat docks/ramps. Has a big campground right on the lake with ample spaces Big beach to play in and catch some sun rays!!!

Rented an 18-foot pontoon boat and it was nice, except the fish finder/depth gauge was broken. They…read morealso charge a $39 damage waiver that you can't decline. And the rental waiver was a mile long and impossible to read. Way too much legal stuff for a boat rental.

It was such an amazing experience I definitely want to come back! The breathtaking views and…read morebeautiful moments will stay in my memory forever.

We've been Houseboating on lake Shasta for 20+ years & this by far is the best marina w/ the best…read moreboats. We always get the Somerset boat. The staff is always helpful. Boat is ready on time. See you next year...

My family and I had a great time on the pontoon boat we rented for the day! Everyone was amazing,…read moreespecially Colby, who helped us with the boat, and Kindra at the main office. I would definitely recommend coming here if you want to spend a day on the lake and would certainly want to come back!

First, they are overcharging when you use a credit card. By law the are allowed to charge 3% for…read morevisa and 4% for Mastercard. They are charging 3.5%. The camp ground is a bit run down and some of the spots are quite small and crammed in together whereas some are quite large. Please be aware they also charge you for electricity over and above your camping cost. There are some trees with fairly low branches that hang over the fire out, which in my opinion is a fire hazard. Also, a ton of poison oak around our camp site meant we had to be extra careful how we set up so the dogs couldn't get into it and give it to us. The good: easy access to the lake, nice marina. Great fishing. The dogs loved it.

The marina might have something you're missing before heading out on your boat. The cabins were…read moreclean and comfortable enough for a week-long stay, but who really wants to stay inside when there's so much to do on the lake and in the surrounding areas? Bring your boat, fishing rods, sunscreen, and you're set for a great time.

Our camping group has continued to rent a ski boat from Trinity Lake Marina for a week every time…read moreto we go to Trinity Lake, which is almost every summer, and the experience is consistently excellent. Friendly and competent staff, boats that fit our needs well (can carry 10 people and pull riders on tubes, skis, wakeboards, etc.), etc. Ever since Eric and Shannon took over the operation, service has been great. This year we unfortunately damaged the boat (entirely our fault), and the marina handled the situation professionally and was I think very fair and reasonable in the amount that it charged us to cover the necessary repairs. As long as they'll have us back, we'll keep renting from TLM.

Dear Ryan and staff, we loved how organized you have this resort! How thoughtful that you called me…read moreto let me know the air conditioning was out in our booked cabin and that you would make sure we had a great place to stay. Everything just far exceeded our expectations. So nice to arrive to a very nicely air conditioned cabin and be able to return to it after sweaty hikes! The 2 beds we used were surprisingly comfortable as I can usually look forward to an uncomfortable bed on vacation. Once inside we had such peace and quiet. I was so impressed with the cleanliness! The pool is beautiful and also very clean. Thank you all for making our stay so worry free and comfortable. I will give everyone I know who likes this kind of experience your website. I will post these thoughts on Yelp. Kay, Larry, Chance, and Ginger Sent from my iPad

My wife and our two young sons stayed at Lakeview Terrace Resort a couple weeks ago. Definitely…read moreglad we did, it was everything we were hoping for and more. We only stayed for two nights but in the short visit we squeezed in kayaks on the lake, floating down the river, fishing and a short hike. The scenery if absolutely beautiful and the cabin was clean and had all the amenities a family could need...which is nice for anyone wanting the "outdoor experience" without actually sleeping in a hotel tent/outdoors:) We took two trips this summer, one to Hawai'i and second here. When we asked our boys what their favorite part of summer break was they said "lakeview terrace"!

DON'T RENT A SKI BOAT FROM THIS PLACE…read more Had a great northern california trip with the exception of the substandard, subpar, partially operating boat and equipment they rented us. The boat couldn't even pull a skiier out of the water, our skiier got injured as a direct result of the "ski" boat (it's not a ski boat, it's a pleasure boat) and skis so old, out of date and damaged (rubber boots ripped) it ruined the day. They also charge more than Shasta. The trim tabs in the cockpit don't operate, you have to do it manually by pressing a button on the engine, and that's only to trim up, you can't trim down. This was an absolute joke, who is going to hang their head over the stern of a speeding boat, reach down near the prop and trim it while you're operating? Their legal exposure is pretty high from our experience. 300 hp Ski Nautique beautiful boat we rented in Shasta: 390 for the whole day. Comes with skis. This garbage place run by teenagers who don't know anything about boats, equipment, or even how to issue a refund to a credit card: we paid $500 for a half day (tax, gas, tube rental, ski rental) The only high point was Rich.. seems like a nice guy, but that hardly compensates for an injury and

This place was awful. I tried multiple times to speak with someone to reserve a boat. The day I…read morecame to rent a boat they told me they had it available but when I showed up that particular but wasn't available. They only had a more expensive boat. The staff were unfriendly and unhelpful while we were there. When we went to dock they were very rushed and unhelpful with us unloading. My wife had to tell them to back off because they almost knocked my 3yr old daughter into the lake. I also witnessed the cashier intentionally hanging up on people calling the marina rather than answering the phone. Now I know what had happened to me weeks earlier when the phone would ring then hang up before it would go to voicemail. The one good thing was the boat we rented was new and clean.

This review is specifically regarding their boat rental service, customer service, and the…read morecondition of the pontoon boat. Booking the pontoon was easy and straightforward through their website, with no issues at all. When we arrived, we checked in at the front desk. The boat driver and all passengers are required to use iPads to initial and sign a waiver before getting on the boat. The check-in process was very simple and took about 10 minutes. The employee who helped us was friendly and nice. Once we completed the paperwork, the employee gave us a boat assignment tag, parking pass and directed us to pick up our rental. We headed down to the docks, where we were assigned our pontoon. We then took the boat over to the launch area, loaded all of our gear, and headed out for the day. The pontoon itself was definitely showing its age. It wasn't particularly clean and had cobwebs throughout the boat. It had a hardtop canopy that provided plenty of shade, and while the seats were in decent shape with no holes or tears, they were noticeably dirty. I understand that these are rental boats and they naturally experience a lot of wear and tear, so I wasn't expecting a brand-new boat. However, I do think the overall cleanliness could be improved. That said, the boat was functional and got us where we needed to go without any issues. We found a nice cove, anchored up, and enjoyed the day on the lake. At the end of the day, we returned to the dock, unloaded our gear, and handed the boat back to an employee. The return process was just as easy as the check-in. Once the boat was returned, there was no need to go back into the office or complete any additional paperwork. Overall, despite some of the cleanliness and condition issues with the pontoon, we had a good experience. The booking, check-in, and return processes were all very easy, and the staff was friendly and helpful. I would definitely consider renting a boat from here again, although I would hope to see some improvements in the cleanliness and upkeep of the boats.

It had been a few years since I'd been on the lake, and my son wanted to take his buddies up on the…read moreboat. We were having fun and I wasn't watching the sun in the sky- and then realized that we needed to get to a gas station ASAP. We pulled in on absolute fumes to Bridge Bay at 6:05pm, and were greeted by a very kind young man who let us know unfortunately that they were closed. I begged for a miracle- single lady on a lake with a bunch of kids, and he took me to see his manager to plead my case. I even offered them $100 cash for any gas they might have... manager said no. "Nope, I don't have the codes." No idea what that means... just know he refused to help me. I realize that this was my mistake- but honestly, a gas station should have a way to help people in emergencies. I'd leave a one star review- but the young man was so kind and polite, he was really trying to help, despite his manager. It was a lesson learned about gas, closing times, and I have a new awareness about the lake community- you are really on your own out there.

After many Lake Powell trips and long drives to Utah, we decided to try a houseboat on Shasta, and…read moreit did not dissapoint. Given our many houseboat trips, we understand houseboats can have issues and don't always perform perfectly. On this trip, our refrigerator went out after the first day. Upon making contact with the ladies at Jones Valley we were greeted with compassion and assistance to make a solution as smooth as possible. They connected us with Randy who immediately zoomed across the lake to bring us loads of ice and a new fridge. Randy had impeccable customer service and even provided some fishing tips. Upon arrival and in departure of the marina staff were at the ready to load up the houseboat with all of our belongings and unload everything. They also gave us rides to our cars making transportation to and from seemless. They were friendly, eager to help, and proactive. Finally, at the end of our trip I spoke with the main man Ryan during check out who was very accommodating, fair and helpful given the circumstances. I recommend Jones Valley without hesitation, as well as Lake Shasta.

What an experience! The Jones Valley Resort Staff was…read moreamazing from start to finish. The morning started with someone loading up our gear from the paring lot and loaded it onto the boat for us, then a guy driving side-by-side shuttled our party down to the boat. The water has receded, the walk would have taken us a while and it was already hot. The boat was clean (bathroom and BBQ included) everything worked without any issues! Thank goodness the boat had plenty of shade cuz the day was HOT. I can't wait to rent another boat from Jones Valley Resort again. Thank you for a great day.