Iv always dreaded coming to this autozone the staff was always focused on getting you out than…read morereally taking sincere time to help. I came in for some power steering fluid and got the wrong kind a young lady named Ameisha took time out to really help me get what i needed without harming my car ! She really gave me a different look at this location i hope they hire more like her. The manager Anthony is an awesome leader he really took care of the customers and helped me out, he really went above and beyond, what a great experience! This autozone really made my day! I'll be back !

Autozone has a pretty cool deal where you show up, and they check the health of your battery and…read morealternator for free. Two years ago I purchased a battery from Autozone with a three year warranty. The extra money to pay for the 'gold' series made sense. I went to the 43rd street location recently because my battery was acting up and they told me it's because my battery was bad and not my alternator. Unfortunately they did not have my battery in stock, and was told to go to the Antoine/Pinemont location. This is where it got shitty. I came in after the 43rd street store told them I was coming for a battery, and they sent a competent employee out to check my battery. He removed my old battery to take in and replace due to my 3 year warranty. On the way in his manager told him that it was time for him to go to lunch. I'm sure that Autozone has controls over their employees hours to control their costs, but this was a little obnoxious. Maybe it would be wise to do it after he replaced my battery? I went inside after this and was told I'd have to change my own battery. I had to ask for the tools to do the change. I went and did the replacement, returned the tools, and drove home. I'm a little irritated that I had to do this while the battery was under warranty. If you're wondering if this is a good place to go buy car parts, you're likely wrong. After this experience I won't be buying anything at Autozone, especially since there is a NAPA across the street. So long Autozone, hopefully you guys figure it out and pay your employees for the work they need to do. Until then, I'm done.

ARMON! Thank you for making a day that was going bad turn into a good day! Thanks for fixing my…read morebattery issue. So professional and fast!

I needed oil and a filter for my Chevy Impala 2015. Jeremy, the tech, looked up the right oil and…read morefilter. He was very patient and explained the pricing in detail. When all finished he offered to carry everything out to my car. That was so sensitive of him seeing that I was using a cane. He told the other customers that he would be right back. No English and only Spanish no problem. He also signed me up with their reward card and in the process discovered another name on my account. smh. I will definitely be back and a super shout out to JEREMY!!

They had the replacement rim I was looking for! Quick, Fast, and professional. I will definitely be…read moreback and highly recommend!

From the owner: We Specialize in TRUCKS and SUV PARTS. We are located at 513 HILL RD Houston Texas…read more We have a 90 days warranty. We deliver in the 50 States. Check out our reviews and comments for our Trucks and SUV parts store. We Specialize in TRUCKS and SUV PARTS.

Basically my first negative review of anywhere. I was on my wya to their store for a quick return…read more(receipt in hand) and called about 10 minutes before closing because my ETA was right at closing time. I know, kinda lame of me to show up right as they close, but I figured I'd make the ask if they could hang out for an extra five minutes to help a customer. Nope. That was the answer I got. "We close at 6pm, no exceptions" "You couldn't stay just an extra couple minutes for a return?" I asked? "No." "Ok," I replied, "I'll try to get there before you lock the doors I guess." Made it exactly at 6:00, doors locked, employees wouldn't acknowledge me at the door. I'm giving two stars instead of one because at least they weren't unnecessarily rude on the phone. The customer isn't always right, but this is bad customer service. I wasn't asking them to go an extra mile for me, just 5 minutes after closing.

Just like the RockAuto commercial ... Why stand around and…read morewatch a bunch of lazy guys sit around tapping on a computer .... Hoping to find it in a warehouse ... who knows how long it will take to get it I have tried to use this place several times before with about the same result. 5 guys sitting behind their screen ... 2 customers in front of me and it took 20 minutes for me to ask if they had a bolt to my ol' 2000 Chevy truck, I walked out of there for the last time .... Only person I saw working was a woman who was having a hard time rolling a hand truck with several large boxes on it. Save your sanity ... Order your parts from RockAuto.com ... Get OEM parts at a great price. Is there an Auto part house that has people who know what they are doing? If I could have given fewer stars I would have.

Horrible. Needed assistance to change the battery, told me they could not assist because they…read moredidn't want to be held liable for anything.. excuse me? I see a few customers out front who is getting assistance with the same issue. Be consistent. Any other AutoZone locations would have assisted.

I've came here for multiple times for my car and everytime I've had good service and great prices I…read morewill definitely recommend and be coming back to this auto zone for more items to do due with my car

Big shout out to Sean M. (manager) at the Long Point location of Autozone. I had a very unusual…read moresituation with a purchase made at an Autozone in another state. Sean was very professional, listened closely to my situation, reviewed the facts, and offered a solution that totally resolved my issue. This was a first class example of positive, common sense customer service. It was the kind of interaction that fortifies customer loyalty to the Autozone brand and to this store in particular. Thank you!!!

I stopped by today needing a taillight replacement but had no idea which bulb to get. David helped…read moreme find the exact one I needed in seconds. Before I even purchased it, he took the time to check which light was out to make sure I was getting the right one. I asked if they had anyone who could help with the install (not knowing if they sell parts) he immediately offered to help, explaining that it was a quick + simple process. Not only did David replace the bulb for me - he also walked me through each step so I could learn how to do it myself in the future. That level of customer service is rare, and I truly appreciate his patience and expertise. Thanks to him, I left not only with a working taillight but also with new & valuable knowledge. If you're looking for an AutoZone with helpful, knowledgeable employees who go above and beyond, this is the place. I'll definitely be recommending this location to others!