They came out to hang up a new Frame Pro TV in our main room. It was very important to get it…read morepositioned exactly right on the wall, but they did a great job. Price was reasonable and service was prompt. I'd use them again!

Steve is knowledgeable, precise, honest and is an expert at what he does. As a fellow veteran, I am…read moreproud to have met him and would recommend his business anytime, anywhere. God bless him.

Had Genesis Home Services replace a 36 year old chase cover on one of our fireplaces in Maple…read moreValley mid June 2026. Also had them replace the wood trim around the top of this zero clearance fireplace. It took about two weeks for the fabrication of the new stainless steel chase cover. This wasn't an easy install, 28' up on a 8/12 pitched roof. David, the project manager showed up with two workers and got the job done in about five hours. They did a great job, removed old chase and wood trim around the top, installed new chase, wood trim and painted all new material to match existing house color. I had three other chimney companies come out and give bids, none really seemed interested in doing this job, all were looking for masonry work or a bigger project. I would use this company again for any type of chimney repair work.

David was so great! He taught us about our system, being from California we weren't super familiar…read morewith our fireplace so he taught us so much about it! Showed up on time as expected and learned a lot! Super appreciate him and Genesis coming out to service our gas fireplace unit! Would absolutely recommend this business for anybody that needs service on their gas fireplace.

A technician was able to fix my dishwasher (faulty wiring) for just the diagnostic fee, when a…read moredifferent company told me I'd have to replace the control board. Communication was great throughout the process.

Prompt arrival, extensive breadth of knowledge with my Bosch dryer, patience with answering my…read morequestions. Went beyond in explaining how best to use and maintain the dryer. Clean as a whistle when he completed his work and was ready to leave. Amar was the best!

Andy is truly impressive! He spent time on the phone helping me troubleshoot problems with my…read morewasher, then spent more time researching how to find the parts for it. Unfortunately my washer was beyond repair but....had I called another technician to my house it would have cost me a fortune to find that out! Andy seemed happy to help despite the fact that he didn't charge a cent. I knew he was unusual and also skilled because he'd fixed another appliance of mine two years ago (and was very reasonably priced). There is a reason why he has so many 5-star reviews!

I reached out to Andy when our dishwasher stopped working prior to having guests coming over for a…read morelarger gathering. Andy took my call and took the time to come out and diagnose very quickly. He then was able to get the part very quickly and get everything put back together before the first guest arrived. Thank you, Andy. Price was very fair as well.

Dmitrii was excellent at diagnosing and resolving the two failed microswitches in my microwave…read more However I'm not very happy with A-Service false estimating practice. When I contacted them they estimated similar work at $2-300 parts and labor. I don't mind that estimate being wrong, but the reality is they charge $300 minimum for labor, not including parts. It was impossible for the job to be less than $300, so why was the estimate less?

I hate to do this, but the situation warrants it. I called A Appliance Repair because the washer at…read moremy rental property wouldn't start. They seemed to have decent reviews and were able to get to the house sooner than any other company so I went with them. The first appointment was for Sunday January 18th with a window from 10am-12pm. This was to diagnose the issue. The tech Dmitrii didn't show up until 12:45pm. Things happen so I wasn't too concerned about him showing up late at this time. I was told Dmitrii had diagnosed the issue and I was sent an invoice and needed to put down a 50% deposit in order to move forward with the repair. He didn't have the part on hand so we had to schedule for another day. The second appointment was set for Tuesday January 20th with a window of 6pm - 8pm. I got a message from Dmitrii at 8:01pm saying he was having car troubles and could no longer make the appointment. A little shocked that he just learned of his car troubles a minute AFTER my appointment window but okay. We rescheduled for him to go out to the house the following day. The third appointment was set for Wednesday January 21st with a window from 6pm-8pm. He showed up within the window this time at 6:40pm however, he was unable to fix the issue. Dmitrii told my tenant the day he "diagnosed" the issue that it was either the actuator or the transmission (I had no idea about this because the invoice I received was for the actuator so naturally I assumed that's what needed to be repaired). So he left and I called in to see what was going on. I thought that the whole point of a diagnosis was to figure out what the issue was. I was told he may have gotten a faulty part and would like to go back out to the house to try and fix the issue. The fourth appointment was set for Thursday January 22nd with a window time of 4pm-6pm. I get a text from my tenant at 6:01pm that Dmitrii has not shown up yet again. At this point, Im extremely frustrated with this tech. Not only has he been late, not shown up to an appointment, misdiagnosed the issue, but he's wasted a lot of my tenants time as well as mine. He finally shows up at 7:23pm almost a whole hour and a half late, but again does not fix the issue. When he didn't show up on time this night, I was able to speak to the owner and before Dmitrii showed up he let me know that if the issue isn't fixed I will get a full refund so that was nice. Moral of the story, I ended up ordering a new washer and will never call A Appliance again. I feel like o failed my tenants by calling this company and leaving them without a washer for over a week now since we have to wait a couple of days for the new washer to arrive. I wouldn't have been so frustrated if the tech communicated better, or at all. Every time he was late I had to call, no messages from him to give us a heads up. My suggestion is if you want something done in a timely manner, go elsewhere.

One of our freezers got possessed a few weeks ago and was fluctuating from -27 to 35 degrees daily…read more I first called the number on the sticker and got Sears/A&E and they came out, didn't have the part, told me the part would cost $150 and labor over $400 but wanted me to pay the entire fee upfront before they did the work. I told them to just leave and searched for a local appliance repair option and found Adam. On the phone I told him what was going on, he looked up the part which was only $50 and said he'd be out in just a few days. He finished the repair in the same amount of time the Sears/A&E guys were trying to convince me I needed to pay up front or better yet, get a whole home warranty with monthly fees from them. I have found my new appliance repair resource, MountainVue will get all our business from now on and I'll recommend Adam to all my friends.

Our Bosch dishwasher would not drain so we called the repair service recommended by the retailer…read morewhere we purchased it. They could not schedule an appointment for three weeks, so we looked on line and found Mountainvue. I was impressed by their website, left a message, and the owner, Adam, called me back right away. After listening to me describe the problem he suggested we try a fairly simple fix ourselves. It worked! We've never had a repair service offer that kind of advice. Further, Adam made several suggestions on operating the dishwasher to avoid that kind of problem in the future. Suffice it to say, Mountainvue will always be our first call in the future.

The repair techs were knowledgeable, courteous, and very careful of my kitchen while repairing the…read morerefrigerator. They did an excellent job!!

It was late at night when we realized our Subzero fridge/freezer was too warm. I got on the…read morewebsite and asked for an appointment. I called at 8am the next day and they were already calling me! We got a repairman out the same day and Jeremy got it done. Thankfully, he had the part we needed with him and he was able to make the repair. We have had them out before and will definitely call them again.

Highly recommend Jerry. He was easy to communicate and schedule with, extremely knowledgeable,…read morefairly priced, nice, and even shared detailed instructions via text about how I could fix the issues in the future on my own. Would absolutely have him work on future repairs and would recommend to anyone that has issues with their LG devices.

Jerry is the BEST. He came to repair our LG dishwasher and made availability as soon as possible…read more He responded quickly and respectfully via text message and communicated clearly for arrival and timing. He took extra time to explain things and show us what he was doing and even helped with things above and beyond such as cleaning our drain for us to ensure that everything was in best condition. It is very hard to find honest and trustworthy knowledgeable people these days, but Zhen's appliance is definitely this. The attention to detail and openness to give good advice without up charging every little thing shows his expertise, kindness to help others and true skills. Highly recommend for all your appliance repair needs!