Take My Cars There For Cleaning And The Service Is Excellent, Recommend This Car Wash If You Want…read moreGreat Service And a Clean Car

I usually set aside a half-day on weekend mornings to head to Oakland and get my car cleaned at TQ…read morewhile my dog gets groomed nearby. TQ has some of the best prices and quickest service in the Bay for a solid maintenance clean. As a dog owner, I don't always need extreme detailing, but they do a great job tackling drool stains and the salt residue from Tahoe trips. Definitely recommend. Just remember to bring cash.

Under new management. They don't open until around noon. Some meth head who wasn't even the main…read moreperson cleaning my car but managed to "help" stole the lighter out of my center console and the car cleaning itself took approximately 3 !!! hours. Good price at least

It's just two guys in a parking lot with buckets and rags. No vacuums. No card. Charging more than…read moreother places do. Theres a sign saying they're under new management so I'm thinking most of the reviews here are for old management.

Express is the world. This is the place for a quick and inexpensive car wash. It's a bonus that…read morethey use solar power and recycle the water. The price is right, even with the recent price increase. Essentially it's an upgrade on the old school, drive-through car wash where you also vacuum it yourself. I was happy when I found out that Basic Wash is a "Double Wash & Dry." There are two sets of brushes to clean your car and high velocity air dries it pretty thoroughly. There's an attendant to catch any remaining wet spots and clean your windows and side mirrors. Now $15. Wash and shine for $20. Add wax and it's $25. You get discounts for using the app and the monthly plan is basically the cost of two washes.

Just came here for the first time, and got yelled at by a staff member. Truly yelled at to the…read morepoint where I got nervous and uncomfortable. Apparently I pulled off the belt a little early, which is my mistake, and I apologized. But I had made it to the air driers, the belt had stopped moving, and since there is NO lights or signage telling you when to leave the belt, I assumed the wash was over and I drove off a bit too early. I was then directed to pull up by the attendant who hand dries your car at the end, only for him to yell at me for pulling off the belt early, and then refusing to dry my car because "there's chemicals and sh*t" on my car since I left the dryer early. I'm sorry, but if there's still dangerous chemicals that shouldn't be touched after my car has been rinsed and mostly dried off, maybe you shouldn't be using those chemicals?? Is it dangerous to touch my car after using your car wash? In addition, I'd bought the deluxe wash, which comes with a free vacuum. Being my first time here, I assumed my receipt would have a code to scan or something similar to redeem the free vacuum, but it seems that you need some form of token. Neither the wash selection machine nor the attendant there gave me a token or told me how to redeem the free vacuum, so I basically paid for a vacuum and never got it. Didn't feel like asking an attendant for help after the other guy raised his voice at me, so I left, and will not be returning.

Was told to leave in the middle of washing my car to make room for another car, when I still had…read moretime left that I had paid for. Very rude.

The guy working there yelled towards me upon entering the apparent wrong entrance. I backed up and…read morerolled my window down.. He told me I entered in the wrong way. I said i wasnt getting a wash, just using the vacuum area. He said it didnt matter and all traffic has to come in (via the Telegraph side) that way. Then he asked me to turn around and enter in that side. I was already in the car wash and no one else was there. No. I'm not doing that. He continued to yell and explain that everyone that comes to the car wash knows to enter in and exit through the appropriate driveways, and he pointed to the arrows painted on the cement. I said I'm already here, you really want me to leave and come back. YES he said. No. Bye bye. Gimme a break man. Someone talk to this man and not shoot business in the foot.

I've had my car detailed here multiple times and have had a great experience each visit. Jeff is…read morethorough, professional, and always on time -- my car comes back looking immaculate every session. I noticed some mixed reviews on here, and while I can't speak to anyone else's experience, I did want to share mine. Running a small business post-pandemic is no easy feat, and from what I've seen, he is genuinely working hard and doing the best he can in a tough climate. I hope people will keep that in mind and give him a fair shot. My experience has been consistently positive and I'll absolutely keep coming back.

Overall, my car looked really good after Jeff's car wash. Unfortunately, I'm giving 1 star for the…read morelack of accountability and immediate denial of any possibility of damaging my driver side window. His response was short of anything professional. Before confronting Jeff about this issue, every interaction was smooth and cordial. I was looking forward to his services. It seems like when confronted with an issue that he may have been responsible for, it is not something he handles well. My car is brand new, purchased a few weeks ago. There were absolutely no scratches on my window before Jeff provided his services. This was also my first car wash on this vehicle. So, there is no chance of anyone else scratching my window. Ok, maybe there's still a chance that a passerby could have scratched it; but considering the pattern of the scratch and it being across the window from top to bottom, I HIGHLY doubt it. But that's besides the point, I know there were NO scratches on my window prior to my car wash. I kept a close eye on my car everyday since I purchased it and often sat in it during my lunch breaks at work. I look out the window of it everyday, and would have noticed this scratch sooner if it was, in fact, present before the car wash. It's an eyesore from where I sit. After I picked up my car and drove home, I noticed some scratches on my window when I stepped outside to examine it in the sunlight (it's hard to see this in the parking garage). The scratches appear horizontal. It's difficult to capture on a photo, but I attached a photo. If you zoom in you can see the swirling pattern between the horizontal lines. The type of pattern that would fit polishing/cleaning a window. The scratches are deep enough to catch a fingernail. His apparent lack of accountability led me to disregard pressing him any further, and I opted to post a review instead. It's an easy fix, so it's not the biggest issue. I simply don't like how Jeff handled the situation. I asked if he had on a watch or any object that could have damaged my window. He said no. However, I have dashcam footage of him wearing a bracelet and watch. Does this definitively prove that he damaged it? No. But common sense and logic would tell me that he most likely did, given all my prior points mentioned. Sure, I could have pressed him further, but he lied about having any objects that would have scratched my window and that told me that anything else I said to him would result in further denial from him. So, here we are. Beyond that, I noticed smudges on my car and water marks with dirt on the trunk/bumper area still. There's also a yellow stain on the roof of my car that can't seem to be removed. On my passenger side fender vents, dirt/white stains were still present. There was also a lot of visible dust on the dashboard and gear shift console. It didn't even look like he touched it at all. Nothing's perfect, I understand, but I'm paying $125. I expect something a little better than that, and I would have overlooked it, if it weren't for the type of response I received from him when confronted about the window scratch. A partial refund or referral for a free service repair would have sufficed. Shit happens, I get it. Just own up to it. There was another review stating that Jeff doesn't take ownership for causing damage to a client's vehicle. I second that. 3.5 stars for the overall wash and detail. 1 star for customer service/lack of accountability and window scratch and minor imperfections. By chance if you're reading this, Jeff, please take off your watch and bracelet when washing other people's cars. I know for a fact that metal from accessories can potentially scratch glass. I know you could probably care less about anything I said here and that you will never acknowledge the possibility of scratching my window, but it had to be said. On the off chance that I'm completely wrong and you can prove it, or if you're able to compensate for the damages, I'll gladly take back everything I said and revise this review; although that is not my intention, whatsoever, for this post. I just want to bring some awareness to future clients.

This is truly a hidden gem of a shop. The pricing is very transparent -- the listed price is…read moreexactly what you pay, unlike many other places where the final cost is higher than advertised. I chose the most basic car wash, and it honestly exceeded my expectations. The car was cleaned very thoroughly, and the staff paid close attention to every detail, making sure every area was spotless. I will definitely come back again. Highly recommended!

I have been here 3 times or more now. I just do the basic interior and exterior for $70. My car…read moregets FILTHY! I drive her to Lake Tahoe during snow season, LA down dusty I-5. There was a time my car was so filthy they had to up charge me cuz it needed multiple washes. I was happy to pay more, because it takes so much time for me to do it myself. Basic wash for them, about 1-1.25 hours. Whenever I need a DEEP CLEAN, I will be coming here. I wish I could say I would maintain the cleanliness in between. While I do my best, this car was meant to be DRIVEN. Everyone there has been super nice to me. I highly recommend their services. I had to edit my star rating from 5 to 4. The dressing they use on my all weather mats makes them so slippery. I am otherwise very happy with their services.

Solid work by this crew. Guys were in time, communicated well. My 2021 SUV looks brand new again…read more Highly recommend them!

They came to my door and they cleaned my car perfectly. I absolutely loved this place.! I got a…read moreGroupon for my first car detail and I have to say it was well worth it. I would definitely come back and pay full price!!

get your car washed here and support the business! they handled my vehicle with care, and the…read moreworkers were friendly. there's discounts for women, and first time visitors. quick service and great value for the cost.

I pulled up on a Sunday morning, needing to be in and out in an hour, hoping for a wash and wax for…read moremy RAV4. Not only did the Charlotte's Web family deliver a sparkling clean car in exactly an hour, but they managed to buff out some scratches that I thought we're gonna be there forever and hook me up with a 50% discount by using the way.com app... Amazing! Everyone was friendly as could be and I love being able to keep it in the community by supporting a local, family owned business just minutes away from my house. Thank you all so much!