I hate giving companies bad reviews but I feel like this is me being honest.
So I booked an appointment on-line and went to go try on the dresses. Their bridal shop is part of an office building which threw me off at first. They had a decent selection of dresses. Mostly a size 6 or 8. I would say that their dresses are simple yet elegant and mostly affordable.
So there was a dress that I really liked but they had to special order it for me because they didn't have any in stock. It typical takes 6 to 8 weeks to order it. But you can rush order it for 4 weeks. I decided to rush order it because it wasn't that much more expensive. They took my measurements and promised that my dress would fit me in my chest, waist, hips and height. Pretty much, the dress would be made just for me because the dress was custom made.
Fast forward 4 weeks, I go pick up the dress and well I wasn't that pleased. Don't get me wrong, the dress was beautiful. I loved how it turned out until I took a closer look at it. The beading on the dress fell off after I tried it on at home. The dress was NOT fitting to me at all. I ordered a trumpet style dress and it was more of an A-line fit. The hips were way to large on me. And the length of the dress was too long. So I had to get it tailored. Pink Rose offered to tailor it themselves but I honestly didn't feel comfortable giving them my dress back to fix it. So I took to a local tailor who I trusted and got an estimate. $240 to get the dress fixed. I called Pink Rose Bridal and they said that they could only offer me $150 to get it altered. Really? After you guys messed up my dress you can't even pay to get the dress altered the way you promised me originally? I didn't feel like putting up with their crap so I just agreed on the $150 and that was it.
Overall thoughts, the dress was beautiful but sadly it wasn't as custom made as they told me it would be. But at the end, I paid less than $500 for my wedding dress that I liked so I honestly can't complain too much I guess. Julia was friendly and great to work with and she seemed to have tried her best to make me happy. It was unfortunate that the company she worked for refused to fully pay for my alterations. And that dress makers messed up my dress. read more