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    Pinnacle Dermatology - Excelsior

    2.8 (4 reviews)
    Closed Closed

    Services - Pinnacle Dermatology - Excelsior

    Laser hair removal

    Skin condition consultation

    Skin condition screening

    Pinnacle Dermatology - Excelsior Photos

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    8 months ago

    The doctor was great, but charging $500 for a first time visit that wasn't longer than 10 min is ridiculous.

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    3 years ago

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    5 years ago

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    6 years ago

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    Zel Skin & Laser Specialists – Plymouth - first surgery went well

    Zel Skin & Laser Specialists – Plymouth

    1.7(9 reviews)
    7.8 mi

    Front desk isn't friendly. I have a great insurance 80/20…read morecoverage. What they code and bill the insurance is insane. They billed my insurance for outpatient visit for $330 and then billed my insurance $350 on the average per skin tag. To zap a skin tag takes 5 minutes. You are better off going somewhere else for simple cosmetics.

    Poor online booking…read more Used their online booking tool to book with an MD at Zel. I've been to Zel before and am not a "new patient". Online through my account they allowed me to book with an MD I hadn't seen before but figured it meant that was okay since it would filter with who popped up based on my specifications. Received an email confirmation for my appointment. I guess same day they had called from a random number and let me know they cancelled my appointment. Issue is, I don't check my voicemail from random numbers. I showed up and they didn't seem to care that I didn't receive the notification that they cancelled due to the provider I booked with online not taking new patients. Why allow someone to book with a provider that isn't taking new patients?? No email or text or anything... very disappointing. Again, this is more of a "my fault" situation, but the customer service aspect of the situation was very underwhelming. Probably won't be back and will be going elsewhere.

    Photos
    Zel Skin & Laser Specialists – Plymouth - Wound bursting through stiches

    Wound bursting through stiches

    Zel Skin & Laser Specialists – Plymouth - Open wound I was sent home with

    Open wound I was sent home with

    Zel Skin & Laser Specialists – Plymouth - Scar tissue healed after two years

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    Scar tissue healed after two years

    Dermatology Specialists

    Dermatology Specialists

    2.3(70 reviews)
    12.6 mi
    $$$
    Established in 1979
    Free estimates

    I switched to Dermatology Specialists after a very bad experience at a different provider. I was…read morevery happy that I got a second opinion from Dr. Cho and that she was able to review the pathology from the previous provider. When it came about that Mohs was necessary to remove a basal cell carcinoma from my scalp, Dr. Tschetter, her assistant, Shayna, and her scheduling coordinator, Christina, were all fantastic at helping me out. I was able to get an appointment for the same week that I called, they kept me calm and answered all of my questions. Even though I had to go back 3x to get cancer removed, I was glad that Dr. Tschetter was conservative in her approach so that I'll have minimal scarring. She was also meticulous about how she closed up the site so that I will have a straight-line scar along the center part of my hair - it'll be imperceptible once it's fully healed. I am really optimistic about my recovery and couldn't be more thankful that I landed at Dermatology Specialists for this procedure.

    So I have not even seen a doctor here yet, but the customer service alone to book an appointment…read morethrew me off and im glad it happened before I even spent a cent on them. In an email I asked them if I provide my insurance policy number can they check to see if my insurance covers their business. The response i got was, "we dont check, its your insurances job to do that." I mean....I understand I should check with my insurance company, but all clinics and hospitals ive been to thus far have always been able to check for me too. If they didnt want to do it, fine, just ask me to check with insurance....but like throwing shade at potential customers? Anyway, this is for the best. Dr. CRUTCHFIELD dermatology was the best, but after his passing and the business got bought out, I have not been able to find a dermatology that comes close to being as great as dr. crutchfield and his team were as well as having great skin care products.

    Photos
    Dermatology Specialists
    Dermatology Specialists
    Dermatology Specialists - Scaring from doctor that insured would fade lighter when healed. 9 months later.

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    Scaring from doctor that insured would fade lighter when healed. 9 months later.

    Pinnacle Dermatology - Excelsior - medicalspa - Updated June 2026

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