When walking into the clinic I got cozy and comforting vibes. I love the Audrey Hepburn quote…read morebehind the desk! After check-in in I was immediately offered a beverage, which offered very welcoming vibes. The clinic is beautiful and clean. Karisa called me from the waiting area to the procedure room. Karisa is such a delight. She took before pictures and asked a few questions before nurse Lindsey came in. Lindsey blew me away. First of all, she has incredible eye contact, says funny things, and is very educated on anatomy (she speaks intelligently it makes me feel secure, and develops great trust quickly). Lindsey took the time to listen to my concerns and educated me on the process, and when performing the procedure she had such a calm presence and demeanor and made for a more relaxing situation. Lindey helped with lip filler, cheek filler, and Botox. You could tell that patience and comfort are one of Lindsey's top priorities along with precision. I'm so happy my lips didn't bruise! My results thus far are amazing but still healing. The front office staff Dawn and Nick were a pleasure to interact with too. Nick did a great job with offering me a program I could sign up for and help same money at my next visits.

The people who work here are very nice! That's the positive. I have been happy with the Botox…read moreinjections, but none of the other procedures I've received over the years have been worth the cost. I do not have unrealistic expectations, but I think it's time to spend my money somewhere else. Also, there are no longer any MDs on the active roster. The two founders no longer work there and the two MD's I loved, Dr. Ann and Dr. Allison, are no longer there. The place has changed over the years and, in my opinion, not for the better.

I love it here! The results I've seen after just 2 treatments are worth every penny! Everyone is so…read morefriendly and professional, they make the whole experience really enjoyable. If you are thinking about laser hair removal, this is your sign :)

if you go to this location, specifically ask Not to let Amy do your Laser, she is unprofessional at…read moreher job, going really fast like in a rush for no reason at all, there is no reason to be rushing at this job. and she shot a laser on to my eyebrows, i changed my appointment to a different location, never coming here again. if you do come here tell them you dont want Amy otherwise she might make mistakes again

I've been rescheduled multiple times for almost every appointment I've had at this location. For my…read moremost recent IPL, I was re-scheduled by Laser Away with little notice four times (including a couple hours before my appointment). The scheduling is a mess and makes it very difficult to plan ahead. No complaints with the actual laser services.

This laser hair removal clinic is one of those places where professional care meets... questionable…read moreorganization. On the bright side, the staff is incredibly attentive -- they remember your preferences between visits, and the treatments themselves are surprisingly comfortable. But when it comes to pricing, things start to feel a little murky. What you should know before booking: The staff is kind, professional, and detail-oriented Treatment results live up to expectations Pricing can feel like a guessing game It's smart to get all promises in writing If you don't mind negotiating, you'll likely walk away with great service. But if haggling isn't your thing, you might want to explore other options. It's a place with real potential -- just missing some transparency

I have been seeing Lori for years and cannot recommend her enough. She always clearly communicates…read moremy treatment plan and is very professional as well as personable. The space is also very clean. I can't recommend enough!

Great service been going here for laser and Ipl for face highly recommend nice building easy…read morelocation

I have worked with Suzanne and Holly and cannot recommend their services enough. Not only are they…read moreprofessional but they are so comforting and are relatable to my personal life. I feel like I could be good friends with both women. They both have great bedside manners and the clinic has a spa-like atmosphere. I hate leaving after each treatment. My only frustration was at the end of the appointment when I had to pay. I go through Cherry for payment options and the system was down. I only have a debit card and no other credit card so had to go to the bank to get cash to pay. They did put a note on my chart about checking the day of my appointments to make sure Cherry is up and running so hopefully that snag will not happen again.

used to love coming to this place but something has happened during the last two years. Not only…read morehas there been great turnover of very good employees but the practices have changed regarding schedule changes. You used to be able to text or email but now required to call in. In this day and age all options should be available. In addition they automatically charge you $100 to reschedule. I've driven over 100 miles to go to them because of the services they used to provide. Unfortunately there was not even a save attempt keep me as a customer. The loss will be some other businesses gain. I've spent a great deal of money with them and thought we had a good partnership but at the end of the day it comes down to the dollar that will break the business in the long run.

VERY SHADY location. I've been coming to the eden prarie location since October 2024 and paying for…read moreindividual laser hair removal sessions with Connie. I was disappointed to recently learn that package deals have been available since January 2025, yet this was never communicated to me. I was recently told over the phone by an employee "Some technicians advertise the promotions during the service and some dont". As a loyal client, I expected better transparency, especially regarding cost saving options. I hope they improves its communication with clients to maintain trust and loyalty. I had four more sessions left for my legs. I will not be returning again.

I really appreciate the help I get from Permanent Choice. It's nice not to have to shave any more…read more The people are so friendly, helpful, and entirely competent. I always feel like I am in good, caring hands. Thank you all again and again so much!

PLEASE READ…read more At this point it has been more than 2 years since I first met with staff at Zel Skin. It took me a long time to write this because my experience receiving treatments with them was very negative, and it has taken me a long time to recover, both physically and emotionally. For anyone considering treatments with Zel Skin, and in particular, Dr. Adam Schmitt, I would strongly advise you to seek alternate consultations and treatments. Below is the outline of my experience with them. It is difficult for me to write this, but it is important for me to share in case I can prevent this experience for anyone else. In 2020 I came to Zel Skin for tattoo removal. I had a tattoo on the inside of my left forearm, unfortunately my body had a bad reaction to the red ink in the tattoo, and it was a source of ongoing discomfort that I wanted to remove. The clinic told me that they couldn't proceed with conventional laser tattoo removal, because of the risks associated with the red ink being dissolved into my bloodstream, potentially causing a worse reaction. Instead, in consultation with Dr. Brian Zelickson, I was advised to have the tattoo removed surgically in a series of procedures. The plan was to slice out a strip of skin from the middle of the tattoo (which was about 3.5 inches at its longest and 2 inches at its widest), stitch the skin back together, let the wound fully heal, and then repeat that procedure twice more until there was no more tattoo remaining. The first one of these surgeries went smoothly, and the recovery from that initial procedure gave me confidence in the clinic and Dr. Adam Schmitt. Unfortunately, that confidence was misplaced. After the initial surgery, Dr. Adam Schmitt recommended that we proceed with only one additional surgery, rather than following the initial plan. He thought he could remove the rest of the skin with tattoo ink on it with only one more procedure. This was appealing to me because it meant less surgery and faster healing. Unfortunately, this was overly ambitious and even dangerous, and Dr. Adam Schmitt struggled to stitch the skin back together after the tattoo was removed. I was sent home with a large open wound, and inadequate self-care instructions. A nurse that I know in my personal life was appalled that I was sent home in that condition and recommended home visiting wound care. When I asked what was going wrong and why the surgery hadn't proceeded as expected, Dr. Adam Schmitt told me that forearm skin is not as stretchy as other parts of the body. This seems like a fact that he should have taken into account before recommending we proceed with a second surgery removing more skin than originally planned. A couple weeks later, on the recommended timeline, I returned to Zel Skin in order for them to try to fully close the surgical wound they had left me with in the prior visit. Dr. Adam Schmitt continued to struggle to close the gap, and even resorted to removing fatty tissue in order to get the skin to close. This has left my left forearm with a noticeably different shape and size than my right forearm. Although the stitches were able to connect after this follow-up procedure, the skin was so tightly stretched that it began to cut off circulation to my hand. This necessitated reopening the wound in the same visit and restitching. The procedure took over four hours. It was clear Dr. Adam Schmitt and the secretary at ZelSkin were clearing his schedule as the procedure went on and on. When I got home, the wound continued to burst through the stitches and wouldn't stay closed. Please see the attached picture of the final healing, it shows where the stitches continued to burst, tear, and where new scar tissue was formed. It was at this point that my confidence in Zel Skin and Dr. Adam Schmitt was fully exhausted and I began to consult with a different dermatologist and medical team to help me physically recover from this experience and try to get my forearm into a presentable state for my wedding scheduled later that year. The skin was traumatized and flaring up accordingly. This timeline would not have been a concern if not for the disastrous results from Dr. Adam Schmitt's irresponsible approach to my tattoo removal. Later, in reviewing my patient records, I noticed that Zel Skin never submitted costs of the second surgery to my insurance carrier. To me this indicates that they knew that they made a serious mistake in implementing these procedures (which they would not admit to me directly), and didn't want any details leaving their clinic. The records are vague all over actually. Going into this process, I was fully aware that there would be some level of scarring after the tattoo removal was completed. However, the botched surgery, poor judgment by Dr. Adam Schmitt, and Zel Skin's efforts to minimize my concerns led to multiple painful surgeries, unnecessary levels of trauma, and excessive scarring (including the changed shape of my forearm,

Update: The Dr at Zel who provided the service called and apologized. That's very nice and I…read moreappreciate it. It doesn't change my experience at all, but hopefully no one else will share the experience that I had and that's a good thing. I'm updating to 2 starts because I am happy with the product, but I cannot sit here and pretend that I was happy to catch that bill without prior warning.

I rarely leave a negative review. I left their office with 20 circles on my body that they wanted…read moreto dig out to review for cancer. This week I went to Mayo Clinic to have a full dermatology review conducted. There were zero issues with anything on my body!! How many people have paid huge $$$ because of the fear they spread. Shameful!

Not much information given. I'm not sure what Dr. Bussman's assessment was. There is a patient…read moreportal but it says no documentation was submitted by the doctor. I'll have to find another dermatologist.

This place is amazing! I am outdoors all the time and thoroughly abuse my face and skin, my…read moreaesthetician shakes her head at me all the time but I know she really still cares. The skill,products and advanced technology Vibrance MedSpa has always keeps my skin looking great! People are amazed and say I look 10 years younger than my actual age. Thank you Vibrance MedSpa staff and owner, I recommend you to everyone!

The best experience every time! The clinic is well managed and the staff make you feel so…read morecomfortable!

I'm on my third treatment, LOVE the results. Everyone that works there is friendly and easy to…read moreconnect with. I had waxed for 10+ years, I wish I'd done this sooner! My skin is so much smoother. Their tech is the best (I did the research) and I like that they price it so you can always get touch ups whenever you need it. The payment structure is really transparent too. Highly recommend!