They made me comfortable. They were nice yet efficient. Alexa does wonderful work. I wondered about…read moregetting laser and now I know it is pretty painless.

Been trying out a couple of different laser facials at both CLEO locations (Maple Grove + Edina)…read moreand can't say enough. Shout out to Emily at the MG location !

VERY SHADY location. I've been coming to the eden prarie location since October 2024 and paying for…read moreindividual laser hair removal sessions with Connie. I was disappointed to recently learn that package deals have been available since January 2025, yet this was never communicated to me. I was recently told over the phone by an employee "Some technicians advertise the promotions during the service and some dont". As a loyal client, I expected better transparency, especially regarding cost saving options. I hope they improves its communication with clients to maintain trust and loyalty. I had four more sessions left for my legs. I will not be returning again.

I really appreciate the help I get from Permanent Choice. It's nice not to have to shave any more…read more The people are so friendly, helpful, and entirely competent. I always feel like I am in good, caring hands. Thank you all again and again so much!

Elizabeth was great! I cannot recommend her more! She always has great suggestions for my skin and…read moreI love the products I have bought from her.

I went to Refine about a week ago for Botox. I had Botox around my eyes in the past, but wanted it…read morein my forehead and under my eyes this time. I've been to a few places since moving into the area, but was having a hard time finding someone I could trust. My experience and results the last few times were not the best either. Then I found Renee! She was easy to talk to and really wanted to understand what I was looking for. She worked with me to recommend something that would get the results I wanted and stay within my budget. The results are great and I will be back!! :)

Dee Dee was great! Very personable and comfortable to be around. Made me feel comfortable and…read morerelaxed during my facial. Had great advice for skincare as well. Highly recommend.

Barb at Finale is gifted at shaping eyebrows! She has an eye for design and takes time to finesse…read moreevery detail. She's gentle and patient while doing eyebrows and especially kind, gentle, and patient doing laser hair removal. Barb is the best!!

Are you tired of corporate dermatology offices? Then this place will make you happy. When I saw…read morePhil Ecker was back in the west metro I was thrilled to make an appointment and get my annual skin check. I'm tired of corporate run medical offices and appreciate a practice that cares about the people. I've had quality care and the past, and today was no exception. Great staff and Dr Ecker is fantastic too. Definitely worth a visit!

Such a friendly staff!! I was very pleased & will return. I got Botox and everyone was very…read moreknowledgeable. They also take brilliant distinction points.

They ran 20 minutes late for my appointment, and then ended it early (maybe to catch up for the…read morenext client?). Unimpressive service overall, and too expensive for what I received. They're very nice people and the facility was clean, which is what earned this business the two stars from me.

Everyone here is amazing! They do great with talking you through everything from cost to the actual…read morelaser hair removal. I go in every time with peace of mind knowing I have the knowledge i need and no surprises. Their equipment is also top notch. Highly recommend!

love it!! I should've done this years ago! the staff is super friendly and knowledgeable. price may…read morebe more than what you'll find on Groupon but it's a lifetime warranty with multiple locations.

I've been coming here for about half a year now and I'm so happy with my choice! Prices are…read morereasonable and they're willing to work with you on modifications if you need it. I started with one package and I've upgraded/added more body parts to my plan since I'm so happy with the results I'm seeing! Some sections will definitely take many more sessions than others, but that is also for my own health & safety and I'd rather take it a little slower than risk any harm anyway.

I reviewed Permanent Choice of Maple Grove a while back and I now have an update…read more They reached out to me after reading my original review and acknowledged that they had some issues at the time (said they were in transition learning new machines / techniques) and they apologized and wanted to make it right. I appreciated that. How many businesses do that? Like 0? I can't speak to how their service has been since then, as I have not been a client. But if they have invested in newer technology - and trained staff well - then maybe the experience would be different today. I should also note that they proactively offered to refund a portion of my money - which I initially declined, but they insisted in order to reconcile and make it right. I am changing my rating from 2 stars to 4 stars - not because they refunded some money but because it means a lot for a business to take accountability for their work. They should get credit for that. And the opportunity for a second chance, since they are willing to stand behind their work. After what I've learned, my recommendation is to try a couple of places, see what their recommended approach is (as there are some options, like laser and different kinds of electrolysis), maybe try 1 session so that you can compare approaches (keeping in mind that permanent hair removal results are not immediate, unfortunately), and see where you are most comfortable. (That's probably way more effort than you anticipated (Sorry!) but could be worth it.)