My husband and I cannot say enough amazing things about Advanced Fertility Care. Every person here…read morewas incredibly caring during our fertility journey and we will forever be grateful for the work they did to ensure we were informed and ready to take on the next step in our journey. Dr. Zoneraich was always friendly, straight forward, and willing to answer our questions. Dr. Peterson was knowledgeable and always helped us feel at ease during our interactions. Kelly did a majority of our procedures and was absolutely fantastic. She made us feel extremely comfortable and hopeful along our journey. Taylor was also incredibly kind and it was refreshing to have a friendly and familiar face at appointments. Last but not least, Savannah was truly my savior in this process. She answered all of my crazy questions, checked in regularly, and really helped us keep our sanity during this journey. We truly cannot thank the team enough for the patience, care, and compassion they showed us. After trying to conceive for 6 years, it is a dream come true to be expecting our first baby in December. If you're looking for an office with a stellar team that will treat you like family and put your mind at ease, look no further. Graduating from the clinic was a bittersweet moment, but they'll forever hold a place in our family!

Before coming to Pinnacle Fertility (Advanced Fertility Care), I had gone through three failed…read moremedicated cycles with my regular OB-GYN. It was emotionally exhausting and discouraging. But from the moment I started working with Pinnacle, everything changed. Through their comprehensive testing and personalized approach, they were able to tailor a protocol specifically for me and I'm now officially 9 weeks and 4 days pregnant (on my 2nd TIC cycle)! Dr. Larsen was incredibly knowledgeable and compassionate, always taking the time to explain each step clearly. And my care team--Kelly, Kirsty, Abbey --were nothing short of amazing. They supported me through every appointment, got me in right away if i felt I needed to be seen, answered every question with patience, and truly made me feel like I wasn't alone in this. Also the girls at the firm desk are so kind and helpful! After struggling with PCOS, insulin resistance, and so much uncertainty, I finally found a team that treated me like a person, not a number. They celebrated my milestones, reassured me through the hard moments, and helped make my dream of pregnancy come true. If you're looking for a fertility clinic that offers expert care with a personal, heartfelt touch...this is it. Thank you, Pinnacle, from the bottom of my heart for helping me and my husband build our own little family

Infertility is not easy to deal with. Period. But this team is amazing…read more From the gals up front to the MA's that lead the way (I'm looking your way Christina and Jackie) . They get to see the best and worst of you and keep an amazing attitude. Once you move on from IUI's to IVF you work closely with Lisa, Yvonne and obviously Dr. Troche. I have a special place in my heart for Yvonne because she's the one that had to deal with all my obnoxious calls and emails with Rx questions or any of the many concerns/questions that had a tendency to arise. Lisa, what to say about Lisa. She's such a goof ball and just makes you feel so comfortable even when shes affectionately teasing you . Dr. Troche is also a goofball who'll make you feel comfortable and reassured even when times aren't such. If you're wondering if a success happened right away, well let me tell you that I don't just know most of their names because I have a great memory. Its because real people spent real time addressing our needs and my body's uncooperative ways. Our loses were their losses and our heartbreaks were their heartbreaks. I'm an active participant in the IVF online support community and I can't tell you the number for times that RE/IVF clinincs/Drs have run people through the IVF gauntlet without running the proper testing. (IE, running multiple IVF cycles and not performing a HSG (hysterosalpingogram) only to later find that they had hydrosalpinx (water obstructed tubes). How heartbreaking! Again, treating/dealing with infertility is not easy but if you're looking for a place that will pay attention to the details, run proper testing, and take your dream to be a parent to heart. THIS.IS.THE.PLACE The only thing I really wish they had available is an emergency nurse line especially for the medications because of course all the goof-ups never happen during business hours although of course the Troche team always came through. (Like that one time that I poured the wrong amount of sodium chloride in the vial of Menopur and it was my last one...lol)

So, I've been waiting for this appointment for about a month. Need some test done. I knew I had to…read morepay so I thought... I'll use care credit. I get there, she takes my last name... Then give me the balance, I tell her I'll use care credit & her response was we don't take it & give me my ID back. Nothing else! She didn't offer to reschedule or nothing! She was on the phone the whole time! This place is not worth it! Now, I need to find a different place & let my Obgyn know.

Wonderful offices; nice to see a new mom in a very important business! The Paxtons are great…read morepeople.

I worked with Kathy when she was an assistant midwife with Alma Midwifery and Birth Center in…read morePortland, OR. This was 7 years ago. At the time I really thought she was the lead midwife. When I learned she was the assistant I was shocked. Kathy took charge in the most gentle and kind way every time we met. She talked me through everything, was meticulous about getting my consent every time she touched my body, and always had a warm smile on her face. Kathy was the midwife in the team of 3 that met my wife and I at my home to monitor my labor before going to the birth center. She helped me stay in the best position so that I could move labor along and she was a calm, steady and encouraging presence when I was in a tremendous amount of pain. I remember feeling absolutely done at one point and telling her that I changed my mind and wanted to know the dilation of my cervix. I said I wanted to go to the hospital and that I couldn't do it anymore. She respected that I changed my mind and told me that if I had made it to a seven that it was time to go to the birth center, but that if I wasn't yet at seven that we would talk about it again. She then checked me and it was time to go. She reminded me that if I was at that point of wanting to give up that it likely meant I was in transition. And that was true! Kathy was just all around amazing through the whole experience. I could not have done an unmedicated birth without her. Needless to say, I highly recommend working with Kathy.

Literally every person we have met here, from the front desk to the doctors, has been so incredibly…read morekind. MARIA at the Phoenix location is an ANGEL!!!!!! I was so nervous about surgery and she was so kind. Also Dr. GUNNALA is the sweetest guy ever. He made me feel so comfortable when things were scary. Shelly was amazing too (and funny). Our lab tech got blood every time on the first try. Tara was so patient and explained everything to us so well.

I would highly recommend to not use SWFC for egg freezing. There's a serious lack of patient care,…read moredisregard for patient experience, and was consistently financially predatory in my case. I used this clinic, recommended by my work's provider, for one round of egg freezing. I had some really nice nurses and positive interactions with the upstairs office, but had a really negative overall experience with the doctor/office in general. This office doesn't have any appointment reminders (no calls, texts, emails, or automation). The office kept billing my insurance because the doctor "feels like it" instead of my original coverage from work, likely because it got the office more money. I had to fight to get the billing department to correct, so unprofessional and unhelpful. I asked to have my second consultation waived since I knew I wanted to move forward after blood work, which the doctor agreed to, but then said I couldn't have notes from our conversation since I opted out. Seriously? I wanted to save myself $200 and two hours of my time, so I'm not allowed notes is poor patient care. Most importantly, I ended up getting OHSS after my retrieval and was incredibly under prepared. I never would have come into the office post retrieval (another $300 and two hours) had I been given notes from my procedure or adequate notes on how to manage OHSS. Financially predatory imo. Plus, I literally couldn't breathe normally and was told my "doctor" was too busy to see me due to new patients. Now, it's been more than a month since my retrieval, and I still have no documentation on how to access my own eggs stored here. This has been the worst patient care/experience I've had to deal with and I hope this saves some women from going through a bad experience like I did.

I've seen Dr. Tay several times over the past six months for prostate cancer, and my experience has…read morebeen very different from some of the other reviews I've read. While most people seem to agree that he is extremely knowledgeable--and I do too--I've also consistently found him to be pleasant, attentive, and willing to take the time to answer all of my questions. In addition, every staff member I've interacted with has been polite and helpful, and my appointments have all run on or close to schedule. Overall, I've had a very positive experience.

Dr Tay has handled our career for 6 years. He forgot to…read moredischarge my husband firm the hospital. I had a followup from surgery waited in exam room 2 hours so I left. I had a trial surgery PA removed devices implanted in me. Dr Tay didn't even pop in room to check things out. Scheduled for pre op before permanent surgery. Again I waited an hour and in comes PA. Why would I want to see PA. Hes not cutting me open inserting foreign objects in my body or closing me up. I NEEDEDTO SEE SURGEON. I went back the next day. Spoke to Dr Tay re.inded him of above message and he told me maybe I need to see a different urologist. That wasn't what I wanted. Very disappointed with him.​

I just moved here about 6 months ago from California & was recommended this place by a co-worker. I…read morerecently had my first OBGYN appointment here, I walked in & immediately was welcomed & helped, there was no wait & everyone was extremely friendly. My doctor, Dr. Brown is the best & I couldn't recommend her enough!!! She made me feel so comfortable & not awkward at all like most OBGYN appointments. I look forward to continuing to receive care here. :)

I have been a patient for 8 yrs or more and was very happy with my care within this company. My 1st…read moreappt was due to consistent UTI's I am sure most women can relate to this. I was treated by Rebecca Ortiz, RN who was wonderful and with her care, I have not had a UTI since. I have recently gone in for an annual exam/check and was seen by Dr Groff, DO who refused to issue my medications because I was not comfortable having a mammogram. I don't believe a Dr should withhold a persons medication because of personal opinion or a computer graph recommendation. I called the office to speak to a manager regarding the incident and of course have received no response. Once I have addressed the inappropriate manner that I was treated I won't return to this orgainization. I believe it is my body, my choice...right?

started my fertility journey in June 2025. My first impression of Arizona Reproductive Medicine…read moreSpecialists was actually great because they offered a first responders discount, which a lot of clinics don't do. That was honestly one of the main reasons we decided to go with ARMS. However, once we started the process, my experience was very mixed. When we first met with the doctor, we maybe spent a minute with him. There was no personal relationship, no small talk, nothing that made us feel like more than just another patient. It was very straight to the point, which was disappointing because I know many people build really supportive relationships with their fertility clinics. When I went in for my SHG, I was told it looked like I might have something called an isthmocele from my previous C-section. The doctor said I might need surgery to correct it, but it really wasn't explained to me in detail. I was basically told I needed to find a doctor to repair it. When I asked if we could proceed without repairing it, I received a message saying that if it wasn't corrected, he would not move forward with a transfer. They referred me to a doctor at Mayo Clinic, but after doing my own research I found out that only two doctors in Arizona actually perform this surgery. Thankfully I found my OB, and we were able to schedule surgery quickly to repair the isthmocele. After surgery, I contacted the clinic and was told I would need to have another SHG done in their office. This was confusing because the surgeon who performed my surgery was already planning to do one himself and clear me for transfer. The cost of having the SHG done at the fertility clinic was also significantly higher than having it done with my OB. I finally had to be very direct and tell them I would not be repeating the test there and that my surgeon would be clearing me. This is also when I began having problems with the Phoenix front office staff. Every time we visited the office it felt like we were interrupting conversations. One time I called to ask if they had received my surgical reports. The front desk told me they had not. I asked them to check again because my surgical office had just faxed them while I was on the phone with them. They said they still didn't have them. I called again a few hours later and was told the same thing. Finally, I gave them my date of birth and asked them to look again. As soon as they searched correctly, suddenly all the reports were there. On top of the confusion, the staff member was extremely rude. Working in a fertility clinic, you would think the front office staff would show a little more empathy considering what patients are going through. Unfortunately, that empathy was really lacking, and it often felt like they just didn't care. I do want to say that the medical staff who helped with my transfer were absolutely amazing. They were kind, supportive, and made the experience feel special. Honestly, that is the only reason I'm giving this clinic even one star. In the two hours I spent with those medical assistants, I felt more cared for than I had during most of my time with the clinic. Communication with the office overall was extremely difficult, and I'm very disappointed that the experience didn't match what I hoped it would be during such a difficult journey. We did get the result we wanted, and I'm currently 11 weeks pregnant, which I'm incredibly grateful for. But if I had to go through this process again, I would not let the financial discount influence my decision. My final negative experience happened on March 4 when I called to have my records sent to my OB after graduating from the clinic. The front office staff member who answered was blatantly rude to me while I was on speakerphone at my OB's office. Even the staff at my doctor's office were shocked by how the conversation went. Because of my experience with the front office staff, I would strongly encourage the clinic to reconsider who they hire in those positions. When women are going through infertility, the people around them matter so much. Compassion and communication are incredibly important, and unfortunately this office made an already difficult process feel much harder than it needed to be.

Dr. Moffitt and his entire team are very professional, knowledgeable, and caring. I felt very…read morecomfortable with everyone. Communication was excellent! Any questions I had throughout my IVF process were all answered very fast through the patient/nurse portal or Dr. Moffitt would call me directly. I had my eggs frozen for several years until I decided to make embryos with my new husband. I am currently 36 and my husband is 43 years old. We came out with 14 embryos did the genetic testing for 8 of them and our first embryo transfer was successful! We are truly blessed and are excited to meet our baby boy soon! Thank you Arizona Reproductive Medical Specialists for helping us start our family! We will see you again for our next embryo transfer.

Our experience here has been nothing but positive. That was over a period of 4 years. Though…read morepersonally I was never a patient, I have been to every doctor appointment and delivery of the young lady we adopted our girls from. There was never any issues with scheduling or the patient portal. Any questions that were asked were returned by the end of the day. After hours calls were always returned right away. If we had an emergency we went to ER. Any questions or concerned no matter how silly or full of anxiety this young woman felt they were answered with gentleness and kindness. These ladies felt like extended family. There was never ever any judging or personal opinions given toward this young lady no matter how many times she became pregnant or was scared about symptoms she was having. These women really sincerely care. Dr. Gary Newman isn't gifted in the bedside manner department, but he does a good job with medical care. No matter what obstetrician office you visit, if you are scared or have any concerns you feel need immediate attention head to the emergency room.

WISH I COULD GET NEGATIVE STARS DO NOT GO HERE- Absolutely would do nothing to help you verify…read moreinsurance. I remember 20 years ago when I was a kid the doctors would help you figure it out I'll buy themselves now they make you jump through hoops with an insurance company you can't even get a hold of. If they're not even willing to help me verify my insurance how do I want them to help me make sure I have a decent and safe pregnancy. Despicable. Do better, this is why we PAY YOU

This is my second baby I'm having and in my last review I said, "Any future babies I have I will be…read moregoing back to Dr. Branaman." I've kept my promise! I'm delighted to be back under Dr. Branaman's care! Everyone there is still wonderful and sweet! Front desk ladies are very welcoming and always have a smile on their faces! Amber is very nice when she checks me in through the back! They've updated the furniture in the waiting room and it's really lightened up the space! Nice big comfy couches. New chairs and decor! I still have about 4 more months to go and I'll give a final review then but I guarantee you my thoughts won't change. This place is perfect and all the lovely ladies there are perfect. Stop looking elsewhere for obstetrics or gynecology because this is the place you need to be!

Hi. My name is gregg. My wife has gine here and had ok care but whem ther is a proble. We have been…read morewaiting for over a month to get a dr to call with results my wife is a nurse and k ows how to get results but can not get a prescription we have been calli g leaving messages and it took me a pussed off husband to call and make a stink to get one of these people to talk still dont have an answer but she was able to talk to some one but this plave is a joke and needs to be shut down if the patient care is this bad the drs o ly care about making a buck and the people they are suppose to care about are a far distance memory. They only care about the money i would go somewhere else cause this shit show is not ok.