Worst customer service ever!! I went once, and the girl treated me poorly. She wanted me to pick colors quickly. She showed me colors I wasn't asking for. The girl had a really bad attitude. I left, and I'll never go back to that place.DO NOT RECOMMEND THAT PLACE!! I found a place soooooo much better!! It's called UPTOWN NAIL SPA, it's amazing!!! read more

Pinnacle Nail Spa - Nail spa - Nail Salons Near Me - Rogers, Arkansas

I have been going here for a couple of years. Lena is the best nail person I have found. Make an appointment to make sure you have your spot. They are open on Sundays which provides an easy time for me to get my nails done. I take my son's wife and my other sons' girlfriends and the are always thrilled with their nails. read more

Phan greeted me rudely as my wife and I tried to get a pedicure! Do yourself a favor and go somewhere else!

Literally the fastest gel manicure I've ever had at maybe 10 minutes long. The lady did not take her time and did a sloppy job.

The girl was nice but my nails barely lasted 2 weeks. I'll stick to my regular nail place.

My mom and I went there the other day and we recieved the best service. My Mom was relaxed, I was relaxed, the pedicures make you melt and feel at your best. We are thankful to you all. Thank you. read more

Pinnacle Nail Spa - My cute toes that my girl did great on!! - Nail Salons Near Me - Rogers, Arkansas

Great service, "My" is amazing. I love her manicures and pedicures. Beautiful place, drinks and plenty of staff...

I got the ocean pedicure and asked for nail art. They did an amazing job! I'm impressed. The only thing is they didn't use callus remover stuff on my heels, and my heels could have been scrubbed more. Other than that, I loved the whole experience. I will be back read more

Pinnacle Nail Spa - Nail Salons Near Me - Rogers, Arkansas

Well........ I was referred to this place I traveled to this area for work and needed a pedi and sns set since my flight delayed I pulled up at 8:30am they don't open until 9am I was greeted by a nice looking guy with tattoos and told him I was referred to the salon and to ask for Leana I think that's her name (she's the owner) She arrived at 9:10 and greeted me at 9:15am told me she only take appts but she would try to see me and she would have someone to do my pedi first Needless to say I was never asked to have a seat in the chair to get my pedi started after sitting for a while I just walked out! Not sure if it's because I was the only black women in there but I'll never come back! read more

My friend and I both got pedicures. I picked their aloe vera pedi priced at $44 and she picked their mango for the same price. When I paid they said it was $59. I thought I must've misread the price when choosing and so went ahead and paid. Wrong choice. When we got out to the car my friend said that the one she picked was $44 and they charged her $59 as well, so then I knew I wasn't mistaken. I had even pointed to mine on their price menu, so it's not like they didn't know which one I wanted. On top of that, we both had very painful pedicures, which I've never experienced before. They filed the nails so close to the skin it hurt. They also were scraping under the nails to clean them and poked my big toe pretty badly. It's been 4 hours now and it is still hurting, so I put peroxide on it hoping that it doesn't get infected. My friend's toes were bright red from pain 3 hours later because hers hurt so badly. read more

Walked in on a Saturday afternoon without an appointment and was taken back immediately. I got powder dip and love my nails. I was in an out in under an hour for $42 plus tip. read more

Pinnacle Nail Spa - Powder dip on natural nails - Nail Salons Near Me - Rogers, Arkansas

Worst pedicure ever!! The person doing my nails spoke zero English, and hurt me pretty badly scrapping off the dead skin. I told him to stop and said that I was in pain, but he just seemed pissed off and kept going. He was rushing thru the entire process and just wanted to get done. A child could have put the nail polish on... I'm only visiting, I'm not from Rogers, AR. I'm happy to go back to my salon in NYC - JIN SOON read more

Pinnacle Nail Spa - Worst pedicure ever! - Nail Salons Near Me - Rogers, Arkansas

they do a great job on dips. . my nails . won't crack or chip. BUT they have tried to charge me extra for a special shape three different times, when I have never wanted or requested anything but round. they are a bit sneaky about extra charges, so beware! read more

came here today with my daughter and overall had an okay experience. Wasn't expecting to be over $140 for a pedicure, full set (that wasn't properly done) and a Kid's mani pedi. My nails were bumpy and "bubbly" all throughout, and the service seemed rushed. Lesson learned though, never coming here again. read more

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Nails look nothing like the picture. When I called and ask for them to re-do or refund, they declined. NEVER COMING BACK!!!!

I came in for a pedicure and dipping powder manicure. I very like it. My tech very nuce and friendly. They ask me how did I like my nails and make sure everything was good before I left. I will be back for sure!! read more

Pinnacle Nail Spa - Nail Salons Near Me - Rogers, Arkansas

I love my nails. They are perfect! Be sure to ask for Kevin #2 . He was so gentle and did my nails perfectly. I will definitely be back to see him and the salon. Next time I want to get the pedicure it looked heavenly when I walked by. read more

Pinnacle Nail Spa - Nail Salons Near Me - Rogers, Arkansas

This place is a hidden gem, only because it's relatively new! This nail salon is on its way to the top! They hired some of the top nail techs in the NWA area! I have been here only a handful of times so far, and my experience is always great. Very friendly, professional, and most importantly - they are on point! Never felt rushed through a service, and never had to come back to get something corrected. (We've all been there before, am I right ladies?) Kevin and Julie are my "go to" team! Best of the best! Way to go, Pinnacle Nail Spa! read more

Not very accommodating, made an appointment and no one was helpful. I booked 2 pedicures and it was very noisy and colors were disorganized. When asking for help no one was helpful was told we could just leave. read more

I have a really hard time being okay with a salon that tells me they have time to do two pedicures at noon and then I wait 30 minutes after my appointment time before we are even seated. Then to be RUSHED through our pedicure really upsets me. I don't appreciate that what should have been a 30-45-minute pedicure that only took 15 minutes because they were "too busy" to adequately take care of my mom and I the way we deserved as paying customers. I totally understand it being a busy day, but we would have much rather just been told that you all were too busy than to take us on just to get our money and it be a half ass job. We usually tip our nail techs very well, but we did not do so today because of the way we were treated, and we will not be returning. read more

We had an appointment at 11. We didn't get seated until an hour later and after people who came in after us with no appointment. We sat and waited for 20 minutes with cold water until someone finally came to do our nails. After this I didn't feel I should tip. However, I went ahead and left $2. They two ladies up front had the audacity to complain about that when they were walking around rushing the technicians. Not only this but the seats were dirty as well. Due to be rushed they didn't do everything we had paid for and my stones and towels were cold. I will not be coming back here. read more

Mother's Day Weekend treat for daughter and mother. Very busy weekend for the salon. Was disappointed in the quality of service and the cleanliness of the service. Nail and cuticle cutting equipment was not sterilized for each client. Technicians were friendly but I am worried about nail infections after my treatment. Manicure did not include a massage. In the end, I paid way too much was for the manicures. The cost definitely did not reflect the experience. Do not recommend going to this place if you expect to be pampered. read more

I have enjoyed visiting pinnacle nail spa for the last 3 months! I only get a dip manicure and have never left disappointed. My nails last at least 3 weeks! Additionally the service is always very fast! Every technician I've seen is talented and detailed. read more

I always enjoy getting nails done here! Tons of great options. Great staff! Many different scrubs and hot stone massages for a pedicure! And Julie never hesitates to bring me a glass of wine! I got my nails dipped from Julie for under $45! Veery please and will go back! read more

Pinnacle Nail Spa - Julie dipping my nails from Pinnacle Nails - Nail Salons Near Me - Rogers, Arkansas

I really love the technician I always see. But this place needs a really good cleaning. the tables and equipment are all very dusty and it feels generally unsanitary. Please have a top to bottom sanitation done. read more

I hate to leave a negative review, but this is one of the few times I feel like it's warranted. The quality of the services provided is WILDLY inconsistent. I have given this place a fair chance and it's left me disappointed more often than satisfied. I would say your overall satisfaction depends on who you get as your tech, but even the more experienced techs have left me waiting for over 45 minutes for a pre-scheduled appointment. I have asked for the simplest nail art possible (a thin line, one small heart, etc) and both times they've been awful. I wish I had pictures for reference. If you are looking for a punctual appointment with simple and standard expectations, this is not the location for you. Theres more inexperienced and rushed techs than not, which is disappointing and I hate to even say that. Just being honest. read more

This nail spa has been one of the best that I have been to. They are always so friendly and I have always loved my nails and service there! I would absolutely recommend this to anyone who is either looking for a new permanent nail spot or wanting to try out a place that is not too expensive. read more

Pinnacle Nail Spa - Nail Salons Near Me - Rogers, Arkansas

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Took my daughter for pedicure, questioned whether or not the instruments had been cleaned in autoclave because paper did not appear to have been steamed. The lady and gentleman doing our toes acted as though did not understand. "No English" (should have just left at that point) then they were rough, cut my tissue. And we were both finished in less than 30 minutes. They hurt so that might be a good thing. Also charged $5 to take off existing polish. Will not go back!! read more

I cannot say enough good things about this salon! I have been coming here since they opened a few months ago. The actual salon is so beautiful, clean, and spacious! Before finding Pinnacle, I was struggling to find a salon that didn't rush me and do a subpar job. I work as a nurse, so I I'm on my feet for 13 hours a day. On my days off, I want a spa pedicure treatment where I can relax, while my feet are being softened and rejuvenated! Pinnacle exceeded all my expectations. They have a pedicure menu, and it's got different options and pricing! I like to treat myself to the Heavenly Pampered Pedicure once a month and have never been disappointed. They spend time massaging my feet and taking care of any imperfections. All the staff are so kind and thorough! They always bring me a drink. I could go on and on about how much I love this salon. They allow me to get my self the self-care I've longed for, and I love it! Shoutout to Pham for always giving me the best dip manicure! read more

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Worst service from a nail salon ever. Beautiful space and comfy chairs, but after we showed up on time for a pedicure appointment we sat in the lobby for 40 minutes without service and then once we were seated in like warm foot baths, it was another 20 minutes until one tech came over to try to serve four people at once. I told him we had not planned on two hours of our day to be spent waiting around but he didn't even apologize. We left and will never be back. We went straight down the street to Rouge Salon and two beautiful girls greeted us with smiles and rushed us to our chairs and lined up techs to start our pedicures with actual hot water. I highly recommend Rouge! read more

My friend and I went. She chose a $62 pedi, mine was $49. To be honest my pedi was great until we got to color. It wasn't what I asked for then had to pick a different color, when I didn't like it they wouldn't change the color. I did get gel so I was expecting an up charge but my total was $97......what???? My friends pedi was horrible, they didn't do a good job at all. They didn't get her feet smooth and the massage was very minimal. When she asked if she could get an additional massage they told her no she should have asked earlier. Very disappointed and won't go back. read more

I have been to this nail spa a few time before, but the last two times I have been there have been awful. Last time I went I specifically asked for French tips on my toes but the tech left my toes completely white, I had to get the manager to fix it. This time I made an appointment for 1:30, and when I arrived on time I waited for an hour in the nail chair before a tech came over. The same tech then proceeded to give me one of the worst manicures I have ever received. The nails had countless bubbles, cracks, and texture. This was a gel manicure. After I had her redo it, the second batch of nails were barely any better. The tech was obviously rushing because the spa was very busy today. Because of the poor quality and rude service from my nail tech today, I will not be returning and will not recommend this spa to anyone ever again. read more

My friend and I were not pleased with our service here. She got dip powder and the manicure did not fulfill her satisfaction. The color was only dipped on her finger twice, therefore leaving the color see through. I also got dip and a design, at first I was very pleased, but now it has been a little over 24 hours and my design is peeling off. I do not have a job that requires a lot of hands on work that could wear away the gel polish that was used for my design. read more

Literally so bad I had to go get my gel manicure removed because it turned out so ugly. Pedicure was decent

Had a very poor experience today at this salon. Took my daughter for her birthday. We had appointments scheduled. They were very sloppy. We left with nail polish everywhere. They didn't file toe nails evenly. They hurried us through a pedicure and a manicure very quickly. Very expensive for a very poor job. When I spoke to a manager about the experience, she was very defensive. read more

Julie was so sweet! I got a dip manicure. Will definitely come back in the spring to get a pedicure. My nails are so pretty

Paid $67.00 for a nice pedicure, usually a real treat but left feeling TOTALLY ripped off. Tham did a horrible job, polish is lumpy and uneven and the entire pedicure only lasted 30 minutes. They also overcharged my friend and she had to work to convince them to charge for what she ordered. Beware of overcharging here!!! read more

Will not return a rushed job, no wait (myself and one customer in the entire salon)! Requested a toe polish change. Inspected toes after completed and nail wasn't even fully polished, clipped/filed unevenly. read more

Do not recommend. Went today with a gift certificate and a mailer coupon and they wouldn't accept the coupon as they said a gift certificate was a coupon. Someone needs to inform them a gift certificate is good as cash. Also, slow service nail tech complained she was tired. Big fail read more

Great service!!! Fantastic job!!! Highly recommend!!! I have had quite a few pedicures over the years. I looked on yelp at the ratings. This establishment got five stars. Totally agree!!! read more