My artist friend advised that I avoid the big framing chains to stretch a piece of art, that I had…read morerolled up in storage, as those stores are not expert canvas stretchers (which is an art, not a science). Henry is extremely knowledgeable and precise, noting that my canvas was not perfectly square. He provided me with options and did not push me at all on the sale, giving me time to think and shop around if I wanted to. He even advised that I not try and re-stretch another painting I had brought in, given the risk of paint cracking, which I appreciated. He was extremely responsive, affordable, fast, cares about the art, and most importantly takes pride in quality craftsmanship and his team's attention to detail. This last part was evidenced by how clean and evenly the back of the canvas was stapled to the bar on the back, and how my piece was carefully wrapped when I came to pick it up. While the neighborhood isn't the best, parking was easy to find right out front and it wasn't an issue at all.

Great job building a large frame for my canvased painting. Took a few weeks but worth it!read more

Super nice work. Reasonable price. Great service. Went out of his way to help us get the job…read moredone. Highly recommended.

It is a very easy and good experience so far. I love Yelp. I will try to have more experience with…read moreit and get some more experience with them. Regarding Kate M's frames we have done framing according to the guideline of consultation with customer. Now I recall what we have talked about her frame work. She didn't mention anything about flatting of the arts. Also she did say that she it was ok to cover artist's large autograph that I had concerned surrounding edges of inside mat. If the autograph is too big, in general the mat might be no good to match whole art. So I hesitated. Whatever customers want we do. Anyhow we have to make another invoice form for written evidence on it here after. By the way we have vacuum press machine in our store which is good to make flat all bubbles and wrinkles of art.

First time to this location - mainly because of street parking ( no lot). Hey you just need a good…read moreluck charm that I was lucky to have yesterday. Alameda store has parking lot. Started using them forever ago for their special Fillmore poster frames. Staff is really good at Pete's and they are quite knowledgeable on concert poster art which is a passion of mine. I try to use them as much as possible for other sizes now up to 24x36. I get compliments on my frames all the time. Give them a try - you will love it and the pricing is more reasonable for both precut and custom pieces than others I have used in the past.

I had an extremely uncomfortable experience at Cheap Pete's and feel compelled to share it. From…read morethe moment I walked in, I was treated differently in a way that felt dismissive and unwelcoming. The owner's tone, body language, and lack of basic courtesy made it very clear that I was not wanted as a customer. As a person of color, this experience felt racially charged. I have never felt so uncomfortable in a framing shop--or any shop, for that matter. I left without getting help and will not be returning. I hope the owner reflects on how they treat customers and understands how damaging experiences like this can be.

Pauline at Steelcase was very helpful. Although Steelcase mainly serves large customers, Pauline…read moreassists individual consumers like me. I emailed her a couple days ahead to make an appointment, but my email provider marked her replies as spam. Once we resolved that, communication became smoother. The building has a tight parking garage that costs $10 an hour, and prices might increase during baseball games at the nearby stadium. The showroom is a large office space with a variety of furniture and chairs. I tried the Gesture chair, which impressed me. Pauline was patient while I tested the chair for ten minutes to ensure it suited my back and neck. Big thanks to Pauline for all her help!

First, note that this is a showroom for Steelcase and I think the associated dealer is "One…read moreWorkplace". That dealer works with corporate clients, not individuals. So two things: 1) you have to make an appointment in advance to visit (https://www.steelcase.com/find-us/locations/americas/san-francisco-california/); and 2) you need to order through steelcase's website (where not all customizations options are available) or through another authorized dealer (I used www.smartfurniture.com). That said, I was able to book a visit on short notice a few days before New Year's. I emailed and got a prompt response from Pauline. I wanted to try some chairs with/without lumbar support and headrest. She moved a few chairs to one part of the showroom in advance and walked me through the chairs' features. Esp for lumbar & headrest, she talked me through how to adjust them properly and asked questions about my usage habits. E.g., the headrest is an expensive option and I think she wanted me to be sure I would actually use it. They didn't have some of the fabric options I wanted to try on hand, but she gave me some small swatches. My visit lasted 30-40min and answered all of my questions. With that, I went online and confidently ordered a new desk chair. Thanks Pauline!

Seriously, I do not understand the four or five star reviews. Their service is unacceptable with…read moreborderline illegal billing practices to say the least. We are still getting over billed every month. Last month our company was over billed by more than $500! I am not kidding. It has taken six weeks to resolve this matter...somewhat. Unacceptable is all I have to say about it. We were given every excuse in the book. We had to trade out the prior printer last summer because it did not function properly as promised. The machine would fail to pull documents in when trying to print copies, in return, print blank pages while the original document still sits in the feeder. Yet, we would be billed for each blank sheet that was spit out. It was suppose to print envelopes, etc, but never did. It was suppose to scan, but only did so in black and white. That made no sense at all. They tried screwing us over, telling us that if they switch out the printer, it will restart the three year contract. Definitely did not let that happen, considering their product did not work as promised. We are being billed for incoming faxes although they are programmed to go directly to the server and not print. I have told them this over and over and they fail to understand or even want to deal with the issue. I have told them to come to our office and see for themselves. To this day, no luck. We have had the replacement printer for almost one year now and their excuse why we were over billed more than $500 last month was because of the prior printer. That makes no sense at all. We needed a new ink cartridge this week. They mail the cartridge to us and send us a bill for shipping. You would think with everything we have gone through with this company and as much as we pay monthly and this being the first time in two years we replaced the ink, the shipping would be included. I do have to say the sales rep is very nice and the service guy too, but unfortunately that doesn't cut it. We are at wits end with their business practices and will be sending them a final complaint in writing soon. Chances are we will have to take legal action against them should our letter fail to generate an appropriate response.

Our sales representative promised a lot to us, but nothing that wasn't out of the ordinary, just…read moremade us think we would get great service, promised that someone could be out within 4 hours if it was an emergency, blah blah blah. The usual time to send someone out is 1 1/2 days. He told us the Kiyocera was "green" and made with only 5 main components vs 20 on the other machines, so there would be far less break downs. I found out from a Konika Minolta rep, that they don't even sell new Konika Minolta's, if we would have gone w/a Canon or Konika Minolta, they would have had to go out and buy a used one to sell to us. They're basically a Kiyocera dealer and claim to be a Konika Minolta dealer and i was also told and not surprised that the Kiyocera is one of the cheapest and poorly performing copy machines. I can't believe we fell for the foreign, "green" statements. Our sales rep completely ignores me now because I had to go to his boss to get a problem solved after he was ignoring my phone calls, voice mails, etc.

I came here with barely knowledge of what I needed to start oil painting but there were plenty of…read morestore employees walking the store able to be my personal shopper assistant and make me feel welcome and taken care of and not taken advantage of. I wasn't upsold on anything and felt like I left with so much more knowledge which came for free! Greg was the person who helped me Ava what a nice guy and expert on this stuff. They carry many brands and options and I don't think the prices were outrageous. Art isn't cheap!

Buying art supplies can be overwhelming as a noob. Grateful to the staff for helping even though I…read moredidn't ask. They must have saw I needed it. :) Got advice on which paints to buy, what to skip and was checked in on a few times. Great customer service!

I had something really minor to do for a frame / photo I had that I COULD NOT figure out myself. I…read morecalled in and they were so kind and helpful

beautiful framing of my painting by M Rios. i was long time customer of the first owner. Their…read moreyounger son is there who helped w frame choice. current owner she helped me with my receipt and covering framed picture for carrying it safely. judy

I have been a customer of Rubars for a very long time, especially with the former owner but since…read morethen too. I've stopped going. It's the clerk who does the actual customer interaction. First, one calls to be sure that they're open (hours before closing time) only to hear the woman say that she is going to leave soon. This is a common experience according ot others I've spoken with. Next, the stock on hand is pathetic -- maybe 4 or 6 canvases to buy, not like they're trying to sell anything anymore. Last, I ordered well over a thousand dollars of stretched canvases months in advance of needing them for a major show. When I called after they were due I was told that they hadn't been made... even tho they had my credit card AND phone number. No reason, just didn't feel like it. Rude too. My fantasy is that the clerk is a relative and wants out of the job... I'd love to tell the owner that SHE's my reason for never returning! Because it's a buzz you in business, no chance of getting to tell the guy in the back what's going on. Such a pity. I am sorry to see this once prosperous and wonderful company be driven out of business just because they don't know about that clerk. When you can get one of their stretched canvases, they're great!

Great stretchers, using heavy duty materials and good attention to detail. They are a bit old…read moreschool - writing all receipts by hand, and they have pretty ridiculous hours (I think 11 am - 3 pm) especially for their clientele (artists). I tried to get them to deliver a very large panel that I had made, but they obviously don't like being asked that! They also don't like changes to orders. Oh well. But with all the quirks, at least their location is easy to find and they sure know how to make stretcher bars and panels, as they have been making them for ages.