I was in a minor fender bender that landed me w some major neck problems. I started going to…read moreBreakthrough when I lived in Cary and when I moved to Rolesville in OCt I needed a place closer. I was excited that Breakthrough Physical Therapy had multiple locations. I love the Wake Forest location and the therapist that has been seeing me, Hameera. She is amazing at what she does and has such a calm and professional demeanor I can't say enough good things about her and the staff at this location!

After a major flare up of my low back disc issue, I had to get a PCP referral as an insurance…read morerequirement. Most all my providers are from Duke Health. My regular PCP was not available, but was able to get into see another very quickly. He provided the referral to ortho. Of course an appt was about 4 wks out unless in a severe need. My flareup was manageable and a lot of rest was calming things down. However I went on the wait list and got a reschedule for end of the wk. The PA I had was very good, patiently listening to my long history - 20 yrs of post disc surgery history with periodic flareups, daily aches and pains in various areas related to the nerves, and my past experience with PT. With only limited info from the X-ray, next stage is a MRI since I've not had an update since the surgery. With the MRI, more detail will help determine next steps. Possibly cortisone injections will be sufficient. I've just relocated here about 2.5 yrs ago, so I am establishing my healthcare anew. So far my Duke providers have been excellent. The only complaint is having to travel to Durham for many procedures because in my case having several replacement heart valves and a pacemaker require a full blown hospital setting "just in case". Plus there are MRI effects on the pacemaker due to my specific custom programming that could be reset. So to avoid any problems, I need the higher level of expertise at the "mothership". Otherwise, Heritage is extremely convenient being only 4 mi from home. In my first year here, I established my cardiac care at Duke Raleigh which is a reasonable drive. My first PCP was at Creedmore, not a terrible drive, but I eventually found a PCP PA at North Park which is much more convenient with backup PCPs and urgent care at heritage. Trigger finger issues started on my right hand about 4 yrs ago before relocating here. I got the initial injections which helped for about 6-9 months. A repeat set of injections, lasted much longer generally mitigating the locking up, still stiff at times but manageable. Eventually found finger on left hand started to lock up, so first PCP referred me to Duke ortho in Durham. Kind of hassle to drive there but went and those shots lasted quite a while. Just in recent months intermittently getting a third right hand finger locking up. So a got a new referral for Duke ortho at heritage - yay! At least this can be addressed more locally now. Not sure if Ortho dept at heritage is new or just recently expanded, but so far it has been far more convenient and so far things are moving along well.

Dr Wittstein is AMAZING! She is very professional and has a great "bedside presence". PA Stewart…read moreleaves a bit to be desired as does Axel and the ladies upfront. It seems that Duke made a business decision to default to self check in. This discriminates against older folks and ESL persons (I'm both). Luckily, I'm computer literate so this is not a problem for me personally. That said, I always leave my appointments feeling a bit bummed having watched so many patients struggle to figure out the touch screens whilst the staff plays on their phones. DO BETTER, DUKE!

So let's just be honest here, I hate going to the doctor. It's nothing personal against doctors,…read morethey're great people! I just hate the prospect of being probed, prodded, and stabbed with needles. However I work in the healthcare field and I have seen a lot of things that could have been avoided if people just would have gone to the doctor, so as a result I am a firm believer in yearly check ups. I am also a huge advocate for finding a doctor that you like and trust. Unfortunately due to changes in the healthcare system, doctors rarely have time to spend with their patients. There's always a demand for them to move quickly in between their patients to get to the next one. My husband started going to Dr Grace Tang several years ago and he is her number one fan.....if doctors can have fans..... . She recently moved to this practice and he spent months researching trying to figure out where she had gone. I was also in the search for a good primary care doctor, and when I saw how adamant my husband was about finding dr. Tang so he can continue going to her, I knew she had to be a fantastic dr. (My husband is super picky.) So I made an appointment for my yearly physical. Let's start with the front office staff, on the phone when setting up my appointment they were very professional, and answered all of my questions regarding insurance, billing, and my goals. Upon arrival they were just as professional, kind, and greeted me with a smile as I came in. Unlike most practices, I only had to fill out a couple pieces of paper. Dr. Tang's nurse was also very nice, and professional. She took my height, weight and blood pressure, reviewed a few questions with me, but left the majority of my history for the doctor to do, which is very unusual. Usually the nurse obtains all that information and if the doctor wants to know they have to read it. But that is one of the things that I really appreciated about this experience, the doctor sat & listened to my health history, and wrote her own notes. And then there was the infamous Dr Tang! She was gracious, classy, thoughtful, and actually cared about what I was saying. She sat down and took the time to listen and ask questions. So very unusual from the typical revolving door experience i'm use to. And last but not least came the most dreaded experience for me, lab work! Before we go any further you should be aware I'm a huge needle phobe. I hate needles with a passion.... needles bring about massive amounts of anxiety for me....truly it makes no sense, but that's how it is. Dr. Tang suggested that I stay in the examining room and lay down for the blood draw instead of going to the lab draw room. For me this was an excellent idea! And then in came Brittany. I'm not sure if Brittany was a phlebotomist or nurse who does lab work ( as a result, henceforth she shall be referred to as the blood sucker!) but either way she was amazing! She kept me calm and relaxed with her down home compassionate and sincere demeanor, and she's really good at what she does. I barely felt the needle go in and she worked quickly despite all of the blood that I needed drawn! When it was all said and done I told her she could draw my blood any day. BEST BLOOD SUCKER EVER! !!!!!!!! And believe you me people that's not something I ever say! From start to finish I had an excellent experience at this practice. I highly recommend it to anybody who's looking for a doctor (and staff) who want to take time with their patients and get to know them, and treats them like human beings, not like a herd of cattle they have to get from one location to the next as quickly as possible. Oh! I forgot to mention their patient web portal. I realize more places are turning to this, but I still have not seen it as often as I thought I would. However! They have a simple to navigate web portal where you can email the doctor with questions, see your lab results, and see the suggestions the doctor gives you regarding your lab results. And they do lab results fast! My husband had his results by the next day, with recommendations from the doctor attached.... I totally find this impressive

I my BP has been nutty all of a sudden and Dr. Tang upped my drug. I had been feeling "off" and…read moretook my BP again a couple of days after drug increase. It was high. I called the office and left a message about how I was feeling and within 5 minutes my phone rang. MY PHONE RANG!@!! It was Dr. Tang, the best MD on the planet. I had an appointment the next day and she tweaked a med and now I am fine. This wasn't the first time she called me over something. Once she called me on her way home from her car and she sat in her garage for 5 minutes until we finished!. Okay, people, when is the last time you had a doctor call you at home?????? WHEN??? I have no idea if she is accepting new patients but if you are looking for a practitioner, ask if there is a waiting list and GET ON IT!!

Dr. Burt did a great job on both my husband's and my finger surgeries. He doesn't rush you through…read moreyour appointment and did a fantastic job on my tendon repair.

Absolutely horrible stayed my 1st set of X-rays we're not in portal. I had them done at Rex, this…read morecompany had to take a 2nd set sold me a POS sling and stated they do t do Cortizone shots from my injury which from my research people do use Cortizone shots. Needless to say I would not recommend this doctor go elsewhere!

I am sorry to complain on social media. As it is very powerful tool to aware other people…read more I visited the office of Hertage Audiolojgy, wake Forest NC to get fix the under warranty hearing aid device. That was not functioning good. Sara Pastoor an Audiologist took care of me well. When I left her office. I was surprised to know about visit fee at front desk. A gentleman sitting there charged me office visit fee $40 on under warranty hearing aid equipment. I feel bad about it. They should not charge for any fee under warranty equipment. I treat it as a highway robbery.

Great folks! I am new to the area and needed my Widex…read morehearing aids serviced. Although Heritage Audiology are not Widex agents, Susan was happy to reprogram my hearing aids. Later one of my hearing aids stopped working. Brent assisted me in sending it out for repair. Thank you!

I'm hesitant to leave a review because this place was really a hidden gem! We come here for my baby…read moreto get blood draws. There's not a long wait. The phlebotomists are professional and so sweet to my baby who is crying and scared. They are sweet to my toddler who just comes for the ride. It's not a long wait, at least when we go. As soon as you walk in the doors the staff are friendly and welcoming. It looks new, clean, and really just a gem of a place. So don't go there! Lol.

I signed up for a medical study through Wake Med and needed to get some labs done. The Wake Med…read moreWake Forest Medical Park is where I chose to go. The facility is fairly new. I'm not sure how long it has been open but it one facility for pretty much everything. They have primary care, cardiology, OBGYN, pediatrics, urology, orthopaedic, physical therapy, surgery and the lab. I didn't see urgent care though. I'm not sure if all the offices were open yet as the parking lot was pretty empty. There were multiple entrances. Once I figured out where the lab was, check-in was easy and I just had to wait my turn. I was given a phlebotomy student at first but knew that wasn't going to work for me so after she couldn't find my vein a more experienced tech took care of me and got me the first try.