I visited Pizza Hut in Indio for the first time while celebrating my son's birthday. I paid an extra $9 for what I thought would be a 3 pan pizzas, but when I got home and checked, it was not pan at all. I went back to the store, and they insisted that was the pan crust, but it was extremely flat nowhere near what I'm used to at my regular Pizza Hut in Riverside. The pan didn't rise at all, and the taste was off. I've had Pizza Hut every Friday at home, and this was just not the quality I expect. I'm really disappointed. read more

Pizza Hut - Allegedly Pan - Pizza Near Me - Coachella, California

Joseph has outstanding customer service. I would recommend asking for him. Thanks for my wings. ‍ read more

This day we were greeted and seated. Person took our order and was nice. Our pizza came in time and without any mistakes read more

Pizza Hut - Meat Lover's Pizza with knotts. We where greeted and seated promptly. Our order was taken and on time we got our food. Good service - Pizza Near Me - Coachella, California

The pizza was amazing great taste and not greasy what so ever. Dine in was super clean, loved watching the lion king on the tv while eating pizza. The general manager is super nice she took my order and asked me if I needed anything else. Would 100% recommend this place. read more

I ordered a pizza online and order the veggie lover, for my father since he is a vegetarian. They gave me back a supreme, I would say it is my fault as well for not checking it. But I hope Pizza Hut does better. read more

Pizza Hut - a person holding a pizza in front of a pizza box - Pizza Near Me - Coachella, California

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Food was amazing as always. But the service sucks the lady attending us gave us attitude. she cleaned the tables we sat at, they were still dirty and sticky but we decided to not say anything. She brought us our drinks and we told her that she gave us the wrong soda she insisted she was right even going back and bringing the receipt to prove she was right, too in turn we showed her ours and it clearly said Pepsi. When other servers would just nicely change it for the correct one. Then as she was heading back she said under her breath "alright nothing is going to happen" like as if we were exaggerating but we didn't give her attitude or made a big deal about it and is unprofessional on her part. Then when my wings came they didn't give me the extra sauce I ask for so then again I went to ask that they didn't have me the sauce I asked for there was a worker that I told what happened and he was nice about it and was going to give me a sauce but the girl asked what happened and I told her. she then went to get the receipt and the extra sauce wasn't there when in fact I did tell her and order it with the rest of my order. But she didn't put it for some reason. Idk if I want to go back to Pizza Hut after that experience this has never happened to me. Her name was Andrea if I remember correctly. read more

This location has the worst costumer service! I didn't answer the door in 1 split second & the driver left. They called & I called back literally 1 minute later. Talked to the GM & she was like yeh well we can't get your order to you til 10 to 15 minutes. Really? I don't want a soggy cold pizza! Didn't even try to accommodate at all or even mention about making a fresh pizza. Worst location in the valley!!!! I won't be ordering from here again read more

Worst experience ever . We left due to unprofessional staff. We waited forever to be seated. Then we waited to be attended , after we asked the girl that we had been waiting for a while and that we were ready to order she said "yeah yeah and keeps walking " . Right then we knew that it was going to be a bad experience. So we ask the girl what specials do you have . She says "well we don't have the square pizza that we have on special" and we have another special but I'm not even going to tell you because I don't even know how to explain it "...... wth , So unprofessional. So long story short , I ended up speaking to the manager and he's a joke so unprofessional . I got his bosses number and will call tomorrow to complain. . Might end up calling corporate .... There was way more to this story but I'd still be writing right now . read more

I would honestly give this place no stars if that was possible. But the lowest is one. This restaurant is honestly one of the worst. Always messes up the order. Driest pizza in the valley. I can break my hand on the breadsticks from how dry they are. The only good thing here are the wings and honestly that still might not even be worth the trouble of ordering from here. So if you like shitty pizza order from THIS pizzahut. read more

It's alright. If you come for the lunch buffet come early to get all the "fresh"food. The fruit on the salad bar were horrible though.the peaches were fermented and nasty and so were the pears.the pizza was a bit undercooked and with minimal cheese.Youre better off going to Andy's :( read more

Ordered pizza for a gathering and I never got the delivery made. I tried calling the store and I didnt get an answer. Unbelievable crappy service. read more

Waited 40min to get 3 pepperoni pizzas, it says that if you order on the app you skip the line and it didn't happen. I was waiting in front of the store and people were coming in and out with their pepperoni pizzas and I was waiting there to get them all that time. That sucks.. that is why I choose AS SOON AS POSSIBLE. And people that did not ordered were getting them first. read more

Horrible service, ordered a pizza last week and did curbside pick up on the reserved parking for customers, everything was perfectly fine. Went today and did curbside, this guy came out bothered telling me that I can't be pickin up there, and that next time they won't give me the food if I park there. If I wasn't allowed to pick up food on that side then have it closed off. What a joke. Horrible ass service. I'd give 0 stars if I could. read more

First things first we all know PIZZA HUT IS A MULTI BILLION DOLLAR COMPANY very popular pizza company. Ordered the pizza box today and carried it out service was good & quick to carry out, so I decided to grab a fountain drink to go I paid for it and come to find out I got the smallest cup... I couldn't believe they've "down sized" they use to have Large, Med, Small Now they only have a quote on quote "ONE SIZE" for $2.70. This is a joke a small drink for almost 3bucks that's a HUGE rip off . Pizza Hut is stealing from their customers. I then called the restaurant to confirm and they said the 2liter cost $3 the one size fountain drink cost $2.70 and the 12oz bottle of soda cost $1.75 WOW!!! if I would have know I could have gotten more for my money and got the 12oz bottle. This literally makes me stop going to Pizza Hut I'm a loyal customer so is all my family but that is not cool that a multi billion dollar company is ripping off their loyal customers LOST CUSTOMER!! read more

Pizza Hut - a hand holding a cup with a straw - Pizza Near Me - Coachella, California

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So a couple weeks ago my gf ordered pizza and wings. The driver forgot our wings we called the store and they "assured" us a credit for our next order just to use the same number to place the next order. Lo and behold we were trying to make another order this time around and they have no idea what we're talking about. I told him the situation and he just didn't seem to care. The prob here is that I should have figured that there would be no "credit" applied and should have demanded my wings(the principle) or cash back. Second issue was that the pizza was actually cold when we got like it was sitting for quite some time. This place was great long ago but it just seems like I'll be taking my business else where.. read more

Lately I've Been Having Really Bad Service Not Once But Three Times!!! Horrible Service Good Pizza Thou! Need New Employees! They Had Me On Hold For 30min Had To Call Thru Another Phone And They Answered And Still Had Me On Hold On The Other Phone! read more

They should really let you know ahead of time that they don't accept $100. The driver gave me my order and as I tried to pay he called his manager and was rude and told him not to give me my order. The driver than asked me for my order back. Sucks when you're already making plans on eating just for this bs to happen read more

Okay I just wanted to say thank you to whom ever I just spoke to u literally made my night!!! U are above and beyond and my kids really are going to appreciate the extra pasta!!!! Great job guys I will definitely order again!!!! read more

I think her name was Priscilla but she was very nice and helpful. We gave her a big bill and instead of giving attitude like some other people would do she very nicely went to go get her manager for some change. The place was clean and definitely will come back. Thank you very much read more

I only order from here by phone. I've ordered pizza many, many times and never had a problem, except for once when they delivered a cold pizza. I just microwaved it, it was edible. I have never experienced any of the problems I've seen in the reviews here, probably because I never eat inside the restaurant. They promise delivery within 30 minutes and have always come through. Their hot chocolate chip cookie is really good. read more

One of the worst pizza places I've ever ordered from! I ordered a big dinner box with an extra side of wings and the delivery driver forgot our wings and our ranch. My sister then took a bite of her slice and found a piece of plastic in it and I called to complain, but the guy kept "redirecting" me over to their store and nobody answered. I got redirected about 8 times and still no answer, the guy I did speak to just told me to go tomorrow morning and complain. I just cant believe their service, it's just terrible!! read more

The Pizza Hut at 49954 Harrison St Coachella, CA 92236 United States really NEEDS a new manager and staff!!!!!!! I was just their 6/8/18. They are super rude don't even acknowledge you when you walk through the door as a customer, very disorganized, all the staff members saw I was waiting there and the ones who were not busy pretended to be doing something, never did they even say "thank you for waiting, we'll be right with you" nor did they even say "hi, welcome" the girl named Jenni who attended me saw me 10mins before attending me and when she got to the register she asked "pick up? Under what name?" With attitude and when she got my Pizza she tossed it on the counter and didn't even offer to give me anything else as condiments for the pizza, she just tossed it and left me their mid word, I'm sure the front camera and the desk caught all of her inprofessionalism as an employee. After she just went to the back and I said out loud "Excuse me, may I have to cheese and pepper?" So then some guy just came and gave them to me and I asked if I could speak to the manager and he said he was the manager but didn't have a manager badge? So I just gave him my complaint and told him I love ordering pizza from their store and never had I ever had such bad service, even he wasn't doing anything when he saw me waiting and didn't even make the effort to just simply check me out so I could've been on my way, I told him he needed to check his attitude, professionalism and also the salty attitude of his employees. It's not customers fault if their unhappy with where they work, we just want to enjoy our pizza, after my complaint he just looked at me with no surprise in his face and didn't even apologize he just said "OK" and walked away. What a SHITTY MANAGER. Never will I order from this Pizza Hut again, I'd rather drive 5extra miles to Indio to pick up my pizza. read more

Horrible pizza not worth the trip into Coachella. No real taste, super expensive and I will never go again.

Ok i have been here a few times..always the same experience. So when u walk in the norm. . They completely ignore you. After like 5 minutes just staring like a dummy they sit you down. They never come back for refills. If they do you feel like you won the lottery you get super excited because that is something very rare. Most times I have to get up and ask for a refill. Pizza is nothing special. Avoid this place unless a last resort read more

Horrible service I waited like a idiot for 30 minutes and then after they came to take my order. The girl right away as we walked in told another co worker tell them were short handed so it's gonna be a while. And then never got refills horrible place and the food was like whatever... Don't come here please read more

I called 6 times before they finally answered and I arrive to pick up pizza and the place is dead. They really need to hire someone responsible. read more

Only giving this place 2stars because the food was good. I have never felt unwanted at a restaurant. I asked the waiter Elsa for a high chair and told me that they were in the back, I had to get it myself. Ok fine it's cool whatever. When ordering I asked what kind of drinks they had and she mumbled all the drinks while rolling her eyes. She was standing in the front with no customers, yet she didn't bring our drinks. She was extremely rude and made the experience very awkward and uncomfortable. The food was great, but that service is horrible. read more

I love pizza hut specially their salad buffet. Biggest down fall is that they do not have enough staff. Wait times are ridiculous. Servers hardly ever come back to check. We got out appetizer 30 minutes after waiting and they for got to bring us sauce. By the time they brought the sauce they brought the pizza as well. Which defeats the purpose of an appetizer. This was very upsetting. Once I voiced my concern the manager only offered to take them off the tab and take them back. No apologies or anything. read more

My friends and I sat 45 minutes waiting on our Oder just to get a different Oder on which we Oder poor customer service

This place gets overcrowded for lunch. The staff does what it can to meet the demand and serve the big groups coming in. I was satisfied with the service but I think they can organize themselves a little bit better. First, there should be more control at the "wait to be seated station" there's no one in control there to tell you wait time or direct you to your seat; it's more of a wait for a seat and wait for the person that's going to take your order. The place should be maintained, the men's restroom really needed to be cleaned and it seems it needs to be kept up with. I got to give credit to the workers though... Even with the large crowds, they still provide good service. read more

This may be the only Pizza Hut in the area with a lunch buffet, so I put it on the map when passing through. There did seem to be many regular customers when I was there on a Monday, and quite positive employee/customer interaction was observed. I did not feel like an outsider either; I felt the service was good for the duration of my visit. The selection and freshness of food offered on the buffet was positive, so this would definitely be a "recommend" in my book! read more

My order was not made the way I asked for... I called in and was offered a replacement. I obviously said yes, but the wait for my new food made me loose my hunger. I want to say thank you to Angel, the driver who was really nice and I am sorry I didn't tip you the second time around because you really deserve it. This was my first time disappointed at my food, I hope it is the last one because I do love the delicious food there. read more

Me and my family came in to have dinner here. It was 5 of us. So we saw that it was all pretty full and the only openings they had was booths but we decided to stay because we just love their pizza. We ordered breadsticks & 3 large pizza's but asked our server that we wanted to take one to go(meaning in a box). The lady agreed and took our order brought our drinks, here's where it gets good, they( meaning our server and this other girl who works there) brings us all three pizza's the breadsticks in this small booth, they just place them all together when we specifically asked our server that we wanted one to go, she tells us that they( I guess the manager or whatever) told her in the back that she couldn't put one in a box for us to take. Even she knew that was dumb for them to do. Our server was the only one with common sense there and moved our pizza to go on their salad bar area. We were so crowded in there and they legit ignored us. It was plain out disrespectful on their part. No one even came to check up on us or even asked if everything was alright as far as our drinks. To make matters worse they even charged service tip even when I explained to them how that wasn't right for them to do. I myself am a server and I know how sh*t can be but they were straight up disrespectful. I'm only giving a 2 star because our server was the only person who at least tried to accommodate us a little. Other than that the pizza was great. read more

the food is good but the service is terrible. we waited 30 min before we were helped. really surprised this pizza hut is still open and hasn't gone out of business. i go to the indio pizza hut now and forever. read more

I mean pizza is good but man the service can do so much better. Girls hardly ever check on you. Never got asked for a refill on my drink!!!

If I was able to put no stars at all I would. Words can not even describe how enraged I am at this moment. My brother asked for a simple order: one pepeorini pizza and wings, that's all! It literally took two hours to get our food (we asked for delivery). I could've slept those two hours. It was 10 pm when we ordered, we didn't get our food till 11:40pm, almost 12!! And when our food finally arrived the pizza is cold. The bottom of the box was not even the slowest of warm and same goes for the wings, cold and disappointing. We sent back the pizza cause there was no way in hell we were gonna $23 for crap but kept the wings cause I don't wait two hours for nothing. We called and they gave a lame excuse, as always. Terrible service, sorry not sorry. Oh and hey Dominos (: you just earned yourself a new customer. read more

I order delivery at 3:40 pm, I was told it would arrive by 4:40pm. The pizza never showed up. I called back at 4:50 to check on my order and the phone was unavailable/ disconneted, I called 20x no answer. Do order from them. Bad service. Uncaring read more

Horrible place. Driver took my pizza to the wrong address. When I finally talked to the manager, she refused to give me a refund or a new pizza! read more

wow im amazed at the level of such of low service at this location, this people have no clue what it takes to keep the costumer happy. this people yes they make you wait even tho you place the order before going into this god forsaken place....I've had it with this place many times over I been given the wrong orders and people there dnt care...so I ask you owner of the pizza hut in Coachella if you dnt care about your business why do you still have it open? if your employees dnt care den I think is time for everybody to just boycott this place all together and go to a different spot today is November the 21th 2015 and I talked to an employee there that said he was the manager by the name of Bryant this guy was suck a jerk that he tried to deflect every question and suggestion I offered him, finally this particular place used to give u (us) customers plates for the pizza now they dnt give us anything before everything used to be given in boxes like the chesse sticks and the other side orders NOW EVERYTHING is put in a paper bag pizza hut are you kidding me times are so hard that u try to short change us your costumers??? wow.... next thing we the costumers will be getting our pizzas on paper bags too.RIDICULOS!!! BEST THING TO DO GUYS IS JUST NOT GO TO THIS LOCATION UNTIL THE OWNER GOES OUT OF BUSINESS AND THEY REALLY GET THE POINT. thanks everyone read more