2 years ago, I ordered from here and came home with a pizza that wasn't cut :/ Howeverrrr, I saw their "Triple Treat Box" and it was so cute and a great price so I went ahead and got it . Service was okay- mostly teenagers they were happy enough lol It's a walk in establishment, I'm unsure if there were any seats for dine in or not. read more

Pizza Hut - 07/25/2020 brought home to find pizza was not sliced at all :( - Pizza Near Me - Desert Hot Springs, California

They serve pizzas with the incorrect toppings and that are burnt to a crisp. A dog would not eat the pizza. The service is the worst I have ever experienced of any food establishment. Rude employees and obviously the owner doesn't care to retain business. read more

Pizza Hut - Burnt pizza - Pizza Near Me - Desert Hot Springs, California

The pizza was as if I was eating cardboard. I think they gave us OLD pizza. I will never go here again and I will tell my friends to beware. No quality control read more

Charge me $36 for a vegi pizza delivered thru there automated ordering then the order was lost somewhere, then wanted another $36 for another pizza never got a pizza . They were very very rude and the next person told me that there all rude at Pizza Hut . Had to call bank to cancel the $36 bad experience at Pizza Hut read more

It's a scam and they gave me a really small pizza and 36$ for this?!? And the service was really bad they gave me a bad attitude read more

Pizza Hut - I asked for a pizza and they gave me this for 36$ like give me my money back - Pizza Near Me - Desert Hot Springs, California

We ordered online from Yelp! Order went through, we waited and waited and waited to get the delivery! 2 hours later for a place that was literally across the street, the driver never logged to get the order. So my partner drove to get the order. Luckily we got reimbursed for the issue. For future, the app and area should synced to be able to notify customer of availability for proper delivery. Our pizza was cold and dry by the time we got it! read more

The manager julie or julia! Is very rude! Its been months since ive been going and she has no manners, i dont spect a full attention greeting but at least a hello and a welcome. Owner please ask the employees if they are comfortable working with her. She alwas has a mad face and dont talk to me attitude. read more

Order was not correct. Staff were not friendly or helpful. Will be my last visit to any Pizza Hur

I am completely mind blown right now. I just ordered pizza from Pizza Hut in DHS. I placed an order for delivery. Right now when I opened my pizza box I noticed an ENTIRE slice of pizza is missing. Like someone opened the box and ate it! I called pizza hut to let them know and the manager, a male that refused to give his name, was completely rude about it. I told him what happened and he said "I don't know what to tell you the pizza was complete when it left the store" I told him he better speak to his delivery driver and he straight up told me he wasn't gonna do that, that it's my problem! I asked for a replacement or refund and he told me no! He said it's not his problem. I said I would call cooperate and make a complaint, he said, "do whatever you feel like doing, but you're not getting your money back" I'm completely appalled! Not to mention a few months back I ordered a pizza and it wasn't cut at all! This place is complete garbage and has terrible customer service! That "manager" should be fired! read more

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Ordered $50 worth of food through delivery. One pizza was made okay, the other two were really sweet. Called to tell them what happened. Manger hung up, I called again and manager wouldn't give his name, just hung up again. Basically this location makes a lot of mistakes & does not do anything to fix it. Would not order here, very unprofessional. Dominos is the way to go, they always fix their mistakes. They never have an attitude or will hang up on you. read more

The pizza was good. The answering service totally sucks!!!! Calls get diverted to foreign answering service which is hard to understand with the accents . Unless u actually get the restaurant in DHS be prepared to pay a ridiculous price for delivery. I reported this issue to one of the workers at the local restaurant. He has had many customers make the same complaint. He even let his management know. I wanted to order pizza tonight but all the calls have been diverted one again. Poor customer service for ordering. I wish that they would address this issue. read more

Awful. Breadsticks had no seasoning (truly, zero) and the pizza was almost all crust. Barely any cheese or sauce.

Pizza the best in town order today, love the the chicken wings and pastas yummy. Big pizza the best

They mixed up my order I ordered a medium and wings and they gave me a box with 2 pizzas wings and bread sticks inside how do you mix up the orders that bad they were so quick to give me the box ... and to take it too‍ also I went back and I found the owner of the order and they were already making another order for them and they still took the old order from me if they were making another order why take the older one it was just rude the way they asked for the old order back regardless if they are making another one why get the old one wasted 30 mins of my time also Over all Food 7/10 Service 1/10 Ambiance place looked abandoned 1/10 read more

Worst ... made online order called to check something never answered... I get there the cashier is arguing with the people pin the back saying some thing have finished all while I'm waiting for him to just hand me my order to top it off I get a medium instead of the large pizza I order... their excuse was that they don't have large pizza dough.. 2 stars read more

So I'm not the kind of person to write a review but I've decided to take the time out of my day to do so. I highly do not recommend this place, everytime I've gone here it has always been a bad experience. This last time i ordered a pizza for pick up at 6:15pm. When I went to the window to get the pizzas the guy told me the manager gave it to the wrong person. I didn't have my pizzas until 7:00. Because I've had so many bad experiences here I refuse to do business with this specific establishment. I unfortunately have to give it a star but in my opinion it's not worthy of one. The customer service is horrible. They need to step up there work ethic an get things right, an hire better workers . I will no longer do business with this restaurant until then . # Domino'sgangbitch #boycotthehut #littlleceasersisbetter read more

I placed an online order about three hours ago & received texted messages confirming my order and a tracker saying my order was out for delivery. 30 minutes go by and nothing was received. I called the DHS store and "the manager" answers the phone and tells me they canceled my order along with 13 other orders because the person in the morning shift didn't show up to work. I asked him why nobody reached out to notify what was happening and that my order was canceled and he was extremely rude saying "it's not my fault" and that he had nothing to do with it. Then he hung up on me. I've been a loyal customer for years but after this incident, I will NEVER use the DHS store again. They need to fire that useless manager. read more

firstly I had placed an order online only to arrive at Pizza Hut closed... I received no call no email nothing letting me know that my order was canceled. I have an account with Pizza Hut. I decided to give them another chance. this time I went an hour earlier then the day before, and decided to order in person but what I see is small dog in the kitchen walking around all over in the kitchen area, where pizzas are made and looked like the dog belonged to one of the staff... a dog.. in the kitchen of Pizza Hut... then the dog walked out of the kitchen with two employees and walked into the womens restroom.. well I will not be returning. read more

ordered carry out. Went to this restaurant, no one in the front,,, one person working in the back making pizzas with his bare hands, no gloves. Disgusting and nasty. read more

Every time I ordered from this place, there was always some issues with my order or some random Uber eats driver, bringing my order really late and they are super dirty by the way, bringing it up to your door with dirty hands. By far this is the worst Pizza Hut I've ever come across. I believe they need to be shut down ASAP. They charged me twice with my recent order and it's been like two weeks and they have not given me my money back every time I call I get put on hold. It's so frustrating I advise you don't order from this place someone anyone needs to see that this place is horrible and needs to be shut down or a whole new crew needs to be hired there. read more

Don't order from this place unless you want roaches in your food. This place is disgusting and the workers are extremely rude. I would rather go hungry than ever order anything from them BEWARE. read more

Pizza Hut Redemption! After being contacted about the problems with my last order, they resent the whole order. It was correct this time, I got my Pizza Melt! And the Honey BBQ boneless wings were like I remembered from the time before, moist chicken, crunchy on the outside (but not overdone like earlier today) and well-sauced. read more

Bad fatty pizza bad ingredients taste everytime more and more plastic.. try healthy place

Did a carryout at Twenty-Nine Palms. The pizza was not fully cooked. Ordered a pan, and was horrible. This place is an insult to Italians read more

Talk about hit or miss, last time I ordered from this location I was very happy with the order. The food was good, and delivered hot. I tried the new pizza melt and really liked it. My wife had a personal pan, which she liked, and we had the honey bbq boneless wings that were sauced to perfection, the chicken moist inside with a crunchy exterior. This time, the personal pan was o.k. , they had a pizza melt box, but had put cheesy breadsticks inside, and the boneless wings were dry on the inside, with an overcooked exterior, and barely had any sauce. So last order was a 5 (for a pizza hut) this time was a 1. read more

Edit weeks later: they asked me to email them and I never received a reply. They just wroteto make it look good on YELP. Went to Pizza Hut tonight with the family. So disappointed that they didn't have anymore Big boxes at 8pm on a Friday night. So we just items separately since the girls still are craving pizza. Bill came out to$70 for the SAME ITEMS but round pizzas...RIDICULOUS!!!!!! WHAT A SHAME!!!! read more

Staying In town for the weekend. I had hungry kids and a motel with no restaurant. The Pizza came hot and fast! Don't listen to the complainers, the pizza gets 2 thumbs up! read more

I orded wings and three pizzas when I picked it up I asked for the wings and they said everything is in the box so I went home 45 minutes away and for my surprise my order was all wrong very disappointed I have kids upset and I'm not ready to drive back I will never order again from u guys read more

Horrible service a lady did not want to give us the order just because my parents specked Spanish. They did not even want to give us our order because the app had out it under the name Gilberto and not Gilbert and we told her all of the contact details and it matched it exactly and she still did not want to give us the pizza for that one mistake. People really have to check their staff this is unacceptable. read more

FYI if you have ordered from Pizza Hut in dhs check your ticket They like to add their own tip in. $12 dollars they took from my kid Sorry ass franchise needs to be shut down! Description of driver Bold older Latino male that has a limp. it was My Childs first time ordering and paying with his own card. He didn't know how to fill out the receipt so he just signed it. Then the driver took it upon himself to write in a 12 dollar tip. Also not my kids signature! read more

Received the pizza from delivery called to inform and person game me attitude. No wonder why their reviews are so poor read more

Pizza Hut - Received the pizza just like shown - Pizza Near Me - Desert Hot Springs, California

The store has a different price than the menu online says online carry out three topping pizza for $7.99 but in the DHS STORE they. Add $2.00 to the price for same pizza and then if you want the original pan add another $2.00 My Advise is go elsewhere for your pizza the only reason I gave them 1 star was because I had to rate them read more

Horrible service. Waited 2 hours for pizza and wings and their cold. Tried to call and complain and the restaurant doesn't answer. Got transferred 2 times and no reply read more

Let me start with the positive. A very nice young man delivered are food. But the pizza was cold and hard. The wings and the breadsticks were also cold. This was a very disappointing experience for a Saturday night dinner. read more

I called in to order a pizza because the online app kept adding 24.99 to my order. I shared this with the young lady who answered the phone. I didn't want her to do anything about it. I told her I would just call customer service to see if there was a problem with my phone or their app. I merely shared my online experience with her.be I gave her the order, I wasn't finished and then she said well "sounds like this should be the amount that was online." I tried to share with her again that 24.99 was being on top of the true amount. At this time she got upset. She rudely asked me did I want to order anything else? I told her no thank you and to cancel my order. She slammed the phone down. I tried to call back. My calls went to the Pizza Hut automated answer. I own businesses. I very rarely leave reviews. And, when I do it's typically to praise a business never complain. I know all businesses can have a good day or bad day. But this was beyond a bad day. This is an employee that is a liability to whomever owns this particular location. She is an employee and probably very young. She makes her salary or hourly wage regardless of whether she sells a pizza or not. Owner-you earned nothing that moment probably prior to that moment with others she has done this to and in the future with many more if you do not train or fire this young lady. All this for absolutely nothing!!! This happened 1/17/2019 at 6:50 p.m. Again-Pizza Hut location. 14577 Palm Dr Desert Hot Springs, CA 92240 read more

It's Pizza Hut. You know what you're going to get. It's below average, food at a decent price. But the employees were nice and the food was hot and fresh so they deserve some praise read more

My very first visit to this location. I ordered over the phone care out big family box. I pick it up and made the mistake of not opening it to look at the pizza because I was ruched to get to a friends party. I drive at the party and am very disappointed. Both pizzas had 4 pieces of basically just crust only a corner had some sauce and topping. On top of that I go to eat my cheese bread and open my wormed up sauce to find a big chunk of mold. So someone had to pull it from a fridge and then put it in a microwave and a box all while not noticing a. Big white spot on it. I will never return to this location again. read more

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Poor service and pizza times are beyond hot and ready. Not a good place to get your pizza.

Customer service is the worst and horrible. The female manager, maybe, did not give me any look until a few minutes have passed. Terrible service.... read more

I will never ever pay my money to these disrespectful jerk again. There delivery guy set our item on the ground. And pissed me off. I command him of my property and told me to fuck myself and called me a bitch. Manager never listened to my complaint. Shop dominos great service all the time. Only call me threaten to call the police on me for assaulting her driver after you call me names. If this is their policy on delivering you your pizza they should forewarn you so that you can cancel your order before you place it. I will never ever shop at this place again. read more