Last week was my first time at wing stop. The employees were very nice and were very nice about explaining how the menu works. I appreciated their politeness, and patience with me a first time customer. They were very busy, and still didn't make me feel like I was a problem. I don't know why they don't have 5 stars, they certainly deserve it;). Thank you for being great:) read more

I just want to give my thanks and appreciation to Diane. I called as soon as I made a mistake on my online order. She was very understanding and sweet to help me out. Manager, if you see this which you will, give her a raise. You are very lucky to have a worker like her to represent your store. I wish you the best and more in all you do Diane and thanks again for helping me. read more

Got off of work was very tierddd and Jesus was so nice and even let me know to do the survey for a reward and as well as fast service

Ordered online, granted a slower night with no special deals and those fries were crisp and good. The employee who handed my order was warm and welcoming. read more

Over priced, cavilier service, poor tasting food and charge for every little item. Better choice, Cosco!

Ordered at this location yesterday for the T-Mobile Tuesday deal not thinking about how packed it would be. I went in to pick up my order and it was packed. Even with the store being full, this Wingstop NEVER disappoints. They are always on top of it and my food comes out great every single time. These workers definitely deserve a reward for their hard work because working during a deal like that could not have been easy on them. Thank you guys! read more

It's Wingstop, if ykyk lol. The workers are fairly new to this and not true to this as of yet. When we came in, there were customers yelling about a phone order that they made hours ago and forgot to pick up the food. And man oh man were they angry. The manager I am assuming was helping her and handled the issue well. The customer got a refund and eventually left. Food is per usual delish, but I had my hand in someone else plate this time so I didn't taste the fries lol The inside is normal Wingstop, with a few metal chairs and tables. I hope they chain those down or take them out eventually, the customers were all pretty whiny and upset. I'll be back when I'm craving Wingstop for sure ;) read more

Wingstop - Outside - Chicken Wings Near Me - Desert Hot Springs, California

We took out Aurora food and it was great. I recommend one of the specials, they are very good and a bang for your buck.

This place is horrible in service and the wings are dried out every time I walk in the customer service is horrible they don't ever speak to anyone when you walk in they just look at you. If you order online expect to pick up in an hour. No one knows how to run the show here. read more

This is the 3rd time ordering at this location and it gets better every time. This location is busy for a reason. Order on the app and save yourself the trouble of calling! The food is always hot and cooked perfectly. Our food has never taken more than 10 minutes to be ready every time we've ordered unlike other locations. We pick up and take home and all is well! Garlic Parmesan is the best flavor for me 10/10 read more

The crews vibes is awesome! Girl with the face tatts didn't get your name girl but your people skills are awesome! Personality & people skills are great.However,If I said wet and well done come BOH crew that means 2 Laddles to a Bowl...I'll be back to! Y'all have potential & skills to learn and obtain lol I just gotta check my order now before I leave read more

Wingstop - Dry wings ahhh haha - Chicken Wings Near Me - Desert Hot Springs, California

Racist racist racist manager lady up front lots of people waiting I was waiting 45 minutes after my order ready time another guy waiting Hispanic asks to buy a Lemonade she says sure he goes to pay she says it's ok don't worry about it Me waiting also I say 10 minutes later is like to buy a ice tea of course she charges me ok didn't say a word Hispanic lady comes in with small complaint about something asks for more blue cheese same manager lady comes over drops the extra sauces in her bag says it's ok don't worry about it 10 minutes later I finally get my stuff 30 minutes past time I need one more sauce I say excuse me may I have one more blue cheese she looks at me sure I'll have to charge you for that I said really you give that guy free drink the lady free sauces I ask for one you charge me after waiting 30 minutes after my time she said well he was waiting 45 minute I says so was I and walked out Bottom line she gives free stuff to the Hispanics if your white or anything else your second class citizen to her get rid of her !!!! Major problem read more

We got two kinds of wings: Garlic parmigiana and Cajun as we as Cajun Corn. It all very good and a good value for the price. It was my first time at a WingStop and I walked in. It's much better to order online and pick up. I saw they don't do the fries until you pick up which jeans really great hot fries (I tried them and wished I had ordered some! read more

Walked in and it was crowded with people waiting for their orders. Before any type of greeting the woman behind the counter said, it's a 30 minute wait for bone-in and Walked away which was fine because I was still reading the menu. After I ordered all boneless she then said it will be ready in 25 minutes. After 45 minutes later it was ready. Nice and hot, very delicious. Nice size pieces with some really good dipping sauce. I will go back but I'll call my order in so that I won't have to deal with the customer service. I will say that it is clean inside and I noticed that there's a table outside for eating and it was clean also. GOOD FOOD....POOR CUSTOMER SERVICE... read more

Already serving undercooked bloody chicken smh get it together fast!!!!!!!!!!!!!!!!!!!!!!!!!!

My chicken still had feathers... I still ate it though, but that's crazy I'll still go in the future but now I know to pre check and pre pluck before eating read more

Wingstop - Korean wings - Chicken Wings Near Me - Desert Hot Springs, California

Seriously bad attitude, no straws in the bag, wrong drinks and they forgot to put the top bun on my sandwich read more

Wingstop - No top bun, wrong drink order, no straws, attitude all around bad experience - Chicken Wings Near Me - Desert Hot Springs, California

0 stars. Don't call the bitch that answers the phone. She will hang up on you anyway and give you attitude for them fucking up your order.

Answer my call, trying to place my order , called 3 times and nada no answer!! Ur loss , business must be good

Ordered the 15 piece boneless hot wings. Delicious! Plus the carrot/celery sticks for a side. Both hit the spot. They were very busy, but everyone was working hard to get the orders out. Will definitely be a repeat customer. So many choices! read more

Brought my daughter to an interview at this location. The manager giving the interview was extremely rude , Had no manners and if this is the manager how do the employees act the service is not that great my orders have been wrong or incomplete the times I've gone and ordered food I will not be returning to this location read more

The Wingstop was a new fast food restaurant in Desert Hotsprings. I gave it a couple of months to get settled before I tried it. I requested DoorDash to pick up my order. I had ordered a special that door Dash was running of spending $20 and get 10 free wings. I ordered a combo of 10 bone in wings with two sauces. I should have gotten 20 wings since I met the minimum. I ended up with 8 boneless wings with two different sauces than what I ordered. I also got some corn cobs that were sprinkled with paprika or some hot pepper. And no beverage. This was NOT my order!! It had my name on the bag. Fortunately after arguing with DoorDash who thought I could eat the food even if not what I ordered, they finally agreed to give me a full refund. It was very disappointing. I doubt I will try the place again as the wings didn't look that great and the corn cobs were chopped into bite size and did not look appetizing. You pay a higher price when going thru DoorDash but they have pretty good delivery drivers. So this poor review is really about Wingstop who needs to get more training on how NOT to mess up delivery orders. Door Dash can do good business for them but not if they have to refund wrong orders. read more

Very bad service first time trying this wing stop very poor customer service skills. I literally walked in and not once was greeted. I stood by waiting to see if someone would help for a good 10 minutes girl saw me and not once even ask if I need help. To the old lady who gave her back to me and didn't help us today and completely ignored me I hope you learn to treat people with respect. To the rest of the crew who also ignored us please be useful not useless. To the young lady who came to attend us. after everyone else just stood there talking and laughing about who knows what. Thank you for giving me my order and using your good communication skills shows your a real team player. read more

Great service! I got my food in a timely manner. The restaurant is managed very well.

Wings were great. Placed my order online and was ready when I picked it up didn't have to wait. They were really busy due to it being the 2nd day open but they were killing it they were cool,calm, and collected. super friendly staff as well. read more