I was reading a lot of these reviews and have never experienced any of the problems other people have experienced. I think the biggest difference is I never have it delivered and always pickup it up myself. I always get great customer service and I get there a little earlier so I pick it up as soon as it comes out of the oven. My pizza is always fresh and loaded with toppings. I always order from the app and they usually have some fantastic deals. read more

Pizza Hut - Supreme Pizza - Pizza Near Me - Lake Elsinore, California

Wonderful medium deep dish pizza with small pepperonis. We added extra sauce. My husband and I ate it all from lunch to dinner. Thank You Pizza Hut read more

Everything was disgusting and the pizza hard as a rock . Never again ! Should of been refunded for my whole order . read more

Pizza Hut - Gross my stomach aches now ! - Pizza Near Me - Lake Elsinore, California

This the last time I will be going here last time they gave me the wrong order the manager called me tell me to go back and take the pizza like how really I just got home from work my family was hungry and still wait more time he'll no so I kept the pizza which I didn't like ether my kids that's one and then yesterday 3/09/2024 Saturday I order the dinner box and they gave me my pizza cold and the bread sticks where so hard And I there where bad I did make a complain but no call back still that place is really bad I don't think they trained their employees correctly sorry but I'll just buy Costco pizza better way better and is only 10$ so please don't waste ur money here . read more

Pizza Hut - Pizza Near Me - Lake Elsinore, California

Another visit to this shopping center to find another trash can full of pizza! glad i stopped giving business to this pizza hut long ago. not only are their pizzas over prices and tiny, but clearly they make TOO MUCH and have to trash the pizzas!!! makes me want to stick around at night just to see them throwing all this away. THIS IS ABSURD PIZZAHUT. You have MORE THAN ENOUGH resources to get the word out and stop this throwing away of food! in this particular area there are SO MANY HOMELESS/NEEDY/HUNGRY people that now have to dig into this trash can for crappy pizza. read more

Pizza Hut - Trashed Pizza :( - Pizza Near Me - Lake Elsinore, California

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So, this is fun... This evening I ordered food for myself and my family from this particular Pizza Hut through the app. Never had a problem with it before, until now. Turns out though when this Pizza Hut is short staffed they sub their deliveries out to Door Dash, a third party vendor. Nowhere on the Pizza Hut app does it say they use a 3rd party vendor when they are short handed. Pizza never showed up. 3 missed calls from an unknown number though. I don't know about any of you, but in this day and age, when an unknown number comes through, I'm not answering it. I call over to the Pizza Hut in question and get the run around about the delivery, Door Dash, yadda yadda yadda. Then he hits me with, "Once the pizza goes out the door it's out of our hands." "Cool, how do I get my money back?" "Um, talk to Door Dash. They're responsible." Awesome, pass the buck. Call Door Dash... to paraphrase Ozark, "They don't know sh!t about f*ck." They send me back over to Pizza Hut... the same Pizza Hut I was dealing with before. Back to the guy in the phone... who's the driver, but he's in fact not driving, because they're short handed so he's running things at the shop, and not very well. He basically tells me, "Um yeah like I don't know what to tell you sir." I ask for his manager. He's at lunch. Call him? Oh no can't do. Oh yes can do! Blah blah blah. Pizza Hut corporate handled it. This place is a joke. Tell your customers you might not get your pizza because we use a 3rd party. read more

0 stars if I could. I ordered delivery on 2/6. I paid for delivery and failed to get my full order. I called the delivery person whom said that's all he was given. I reached out to Pizza Hut only for the girl to hang up as soon as I said I was missing food. I called another 3 times, the last one being hung up on AGAIN. It's insane, all I'm asking for is what I paid for even if it means driving up there although delivery was paid for and I'm getting hung up on. Great job staff. read more

These guys need help, seriously. I'm waiting for my order and it's just really unorganized and slow service. I'm not sure whether there's poor management or lack of it or what the problem is exactly. I won't be coming back to this location. The customer service could really use some polish too. read more

Tasty pizza, decent wings, and good garlic knots. Pizza Hur is there for you when you're far away from artisanal pizza places but still need your pizza fix. Delivery was fast and smooth too. We placed the order online and 30 minutes later we found a package of food on the front porch! read more

Pizza Hut - Veggie pizza was good! - Pizza Near Me - Lake Elsinore, California

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Trying to reach the store to make a complain is impossible! My order was wrong and no one will answer to fix it. When you're a vegetarian and they send you a pepperoni pizza instead of cheese and pineapple! Do not go there! Domingo is better read more

Pizza Hut ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ Add a photo Pizza Hut 3.7 (173) $ Pizza deliveryOpen OVERVIEW UPDATES MENU REVIEWS PHOTOS ABOUT Google review summary 5 4 3 2 1 3.7 (173) Reviews Allorder 12 phone 8 wings 7 bread sticks 4 +2 Sort by Most relevant Newest Highest Lowest Miss Yahvette 6 reviews 4 hours ago NEW That place deserves 0 stars, but I'll show one so other people can read the absolute dissatisfaction I have with this franchise. This franchise has no business being a Pizza Hut at (franchise) level. They blame the customer for their ... More Ambrose Rodriguez Local Guide·106 reviews·1003 photos a month ago This is our local Pizza Hut and it's awesome. Whether we pick up or have it delivered it's great. We had the Individual Pizza Melt, Pepperoni Lovers the crust is thin and crispy, I like it and the 18 piece traditional Lemon Pepper chicken wings. Good stuff. The parking is tight, it's shared with other businesses but not horrible. Pepperoni Lovers Melt and Lemon Pepper wingsPhoto 2 in review by Ambrose Rodriguez Photo 3 in review by Ambrose Rodriguez Photo 4 in review by Ambrose Rodriguez +4 6 Pizza Hut (Owner) 4 months ago That's great to hear, Ambrose Rodriguez! We're so happy we were able to make your experience great. We look forward to seeing you next time! Ted Fisher 15 reviews 2 months ago I order a meat lover calzone on Super Bowl Sunday and as soon as I press to place order it was canceled. I have no idea what going on with this place but I'll never order from them ever. It's not me or my bank it Pizza Hut. ... More Pizza Hut (Owner) 3 months ago Hey, Ted Fisher. This is disappointing to hear and isn't the experience we want for you. We would like to gather some additional information and see how we can help make things right. Please send your name, email, phone number, a few details, and the location of the store to wecare@pacpizza.com. Nate H. Local Guide·53 reviews·11 photos 6 months ago Spoiler: Worst pizza of my life. Service was fast. The pizza was ready by the time I got here. The guy delivering ... More ORDER ONLINE Miss Yahvette 6 reviews 4 hours ago NEW That place deserves 0 stars, but I'll show one so other people can read the absolute dissatisfaction I have with this franchise. This franchise has no business being a Pizza Hut at (franchise) level. They blame the customer for their internet screw ups. This (frrraaaanchise) Pizza Hut owes me a refund for putting zero (0) Pepperoni on a Specialty Pizza: Pepperoni Lover's pizza with 2 sides added. Then have the audacity to offer a $9.00 refund on an almost $30.00 pizza which is after I called a 2nd time after being hung up on. This person's general manager skills is to be questioned. You fall severely short of a general manager title when all you (she) could do is argue your wrong point and then have the audacity to say I can no longer order from there again (ASK IF!) hanging up means you know damn well, you ain't right and so is you're so called manager under you. You two fall way short of being in management and whoever put you in these positions should be ashamed. It makes anybody wonder what kind of person would put such people in important company positions. I have my receipt on what I ordered and shame on you. Especially when you give a phone number (925) 838-8567) to a machine that does not answer the phone....it just keeeps ringing! And if you give the X784 it disconnects. SHAME ON YOU when all I wanted was a refund, and maybe would have accepted a proper remake of the pizza, however, that could not be done with your unprofessional conduct. Pizza Hut should Absolutely Disinfranchise you!!!!!30850 Riverside Drive, Ste A3 Lake Elsinore, Ca 92530........ read more

I ordered my pizza online. They did my order wrong. I order hand toss and they did pan crust and topping of pizza was done poorly. It looked slimy. Cheese was missing on top of the pizza. I picked my pizza bought it home then i realized and i decided to called them and a guy name James picked up the phone. I explained to him that i wasn't happy with my pizza and he said to me i need to bring the pizza back to store and i didn't want to do that. We ate most of the pizza dissatisfied but i thought i should let pizza hut know and i prefer driving 10 min away to another pizza hut off Indian Truck Trail cause there customer service is better and there pizza is better. James decided to hang up on me saying i was raising my voice at him. So i called back couple of times to speak to a manager. James said he was the manager and said i was not allowed in the store or ever call again. I asked James for the pizza hut corp phone number, he said go figure it out on your own and hung on me. Before i called pizza hut to complain my son said i dont have feeling about this. He was right. It wasn't a good feeling calling pizza hut to tell them our pizza was not done right. James, Customer services was poor and very rude. I dont know how pizza hut hired a manager like that. I think he was lying to me him being the manager. read more

My last review resulted in an outreach by the business owner, but that appears to have been nothing but virtue signaling for Yelp. I responded to the email address as requested, but so far, a week later... crickets. read more

Came in at 2:11 PM Daniel and Mark Too Care Of Us Great Excellent Customer Service always love coming here ordering food always making sure my order is good , good service , always helping out there customers. Keep up the great work guys Love Pizza hot pizza since I was a Kid. read more

Foods always great. The service I received was good. I always order from here. Better than dominos. All these complainers just drink too much haterade read more

This store do not answer any calls. I called customer service because they messed up my order and I got transferred twice but kept getting disconnected and they didn't even call me back. This was a delivery order delivered by a dasher so she cant even do anything about it. Bad business. Not ordering here again. read more

Ive Had Tony at this location help me with my orders recently, he's a super nice guy , is friendly and helpful. Charged me for my pizza (WASHED HIS HANDS) and with the best attitude made my order. He also kindly took care of a past situation i had with a past employee. Hope he sticks around at this location! Thank you Tony read more

I did not get the order that I paid for, chicken wings with the bone in. The cashier gave me garlic wings that made me sick and woke me up at 3:30am with food coming up out of my throat. I had even tipped the girl...Then I recalled why I stopped going there. This was the third time something went wrong. read more

The service here is always great , no matter the time or day . Anthony in particular is always very nice and professional. My order is always prefect, 10/10 :) read more

Terrible customer service, phone hung up 3 times trying to make a delivery order, even gave my debit info and the line dropped, called again and they didn't answer anymore. Weird stuff read more

This was disgusting 2 stuffed crust pizzas and wings never ordering again almost 50 bucks for my wings to have hair in them and cheese to be a crummy and sad looking just sad wish I could do no stars read more

Pizza Hut - Pizza Near Me - Lake Elsinore, California

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I've order from this establishment a few times, but this is uncalled for when your lying right to hangry Hubbies face. As u see my call log the time I called. I was advised 10-15 minutes my order would be ready. We arrive Hangry Hubby aka suga Daddy went n to pay . Hubby was advised no order under my name or my phone number. Wait a minute, backup, hold on no Mr. Kaden aka Manger did not just lie on me. Now you have my hangry hubby coming at me. It's hot and you have me coming out of my AC vehicle. I give Mr. Manager the phone number I called and showed him. He said that's for the other Pizza Hut near Lake Elsinore Casino. This Manager must be inhaling much marinara sauce. Long story short Mr. Kaden didn't know his shop number Phone or that gps Yelp blah blah has PIZZA HUT's correct information unlike him. Also next time when u wanna lie maybe disconnect the phone so it's not ringing from me to u as we are taking to you. . Bad Kaden read more

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The manager "Ryan" needs to be FIRED. Angie in the other hand should be manager and I feel like this establishment would receive much better ratings. Not sure if the owners read the reviews they get at this location but Ryan is ruining their business making customers not want to even return. Employees with such horrible feedback do not need to be working there, let alone a leadership position. I see no effort from him to improve business or even cleanliness. I have a little more faith in Angie though, think they should give that girl a shot. 3 Stars only because her. Thanks Angie read more

The MOST inconvenient online ordering system!! And when you call to try to place the order and see if they can honor online deals they say they can't. Even though I'm sure every manager can override whatever they want. Also if you change location of online order, everything you have in your cart gets deleted. To top it off, the deals aren't the same all across and they have different pricing at different locations which is the stupidest thing ever. Pizza Hut sucks! read more

I ordered our pizza online. The minute my daughter starts eating her pepperoni pizza she notices a blonde hair on it. I called the restaurant to let them know so they can be careful. A person by the name of Daniel puts me on hold and claims there's nobody working with blonde hair and gets very defensive. I didn't argue back with him I told him it was a courtesy call so they could be careful and yes the person who took our pizza outside since we do contactless pickup had blonde hair. read more

I contacted customer service by phone and never got anything back. I had to contacted my Apple Card customer service and told them you, Pizza Hut, stole from and they refunded what you stole. I still had to pay for the sh...Ty pizza I got. I've been buying from domino's ever since. read more

So, the customer service was great the young lady actually knew how to communicate professionally, and she was very patient with me! I was very hesitant about coming to this one due to the poor reviews but I took a chance because I know people are just very picky at times but this Pizza Hut is actually great and very professional! I will for sure return! read more

This has to be a joke. Look at the pictures and you'll see what i mean. I didn't fuck with the pizza or anything; this is exactly how it came. It's almost the most depressing pizza i've ever seen in my life. I'd be ashamed and feel like a piece of shit if i knew i had to send this pizza out. I don't even know if you guys care about where you work or what you make, but if you care about yourselves as much as you care about making a decent pizza, your life is a tragedy, and that's being nice. No wonder you guys have two stars on your location. Shit service, Shit pizza; I wouldn't even feed my worst enemy this pizza even if he shat on me. Guess who's never coming back to this location for anything? read more

Pizza Hut - A dumbass pizza smfh - Pizza Near Me - Lake Elsinore, California

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False advertisement for the Large 3toppings pizza,when it's not valid in California! I called corporate and they recognized that it not right,but it's good for advertising (false advertisement)! On the bright side DOMINOS PIZZA does have a Large 3 toppings for 7.99 and way better customer service. read more

Pizza Hut - False advertisement for CALIFORNIA! - Pizza Near Me - Lake Elsinore, California

I so wish I got the managers name. You need to be fired immediately or instantly demoted. The way you treat your workers is disgusting. We went in to pick up our order and Becky was working so hard and never let the smile leave her face even when the manager laid into her and degraded her in front of a room of customers. She wouldnt leave the phone to help her and then continued to put her down but this time in Spanish. Obviously Becky didnt speak English or she wouldve been very hurt and embarrased (even more) by the comments her manager was making. 2 other families walked out and never ordered because it was so tense inside. If the manager had a problem let the phone ring, and help your workers be their best and take care of the customers there. I've been placed on hold for pizza many times and guess what I still ordered pizza. I hope corporate sees this because your worker Becky was absolutely wonderful and should be the manager there. Also I watched a driver come in from delivery and instantly start making food without washing her hands. read more

They said they had gluten free crust but all they had was sad excuses! Called to make sure they had gluten free crust and I get there and they didn't have gluten feee crust. The manager can't own up to the fault of the employees who are under her supervision. Didn't even want to give me my money back had to haggle with them to give me my money back. And didn't let us keep the pizza. Bad customer service won't come back. Ended up going to stadium pizza and was way more satisfied! read more

Pizza Hut - Go to stadium pizza instead - Pizza Near Me - Lake Elsinore, California

Good customer service! Greta food! Fresh food is always on time!!! Will always come here

Ordered pizza for my family and didn't receive my full order the first time. Then the second time as the driver brought the rest of my order our other pizza and pasta was already cold. We opened up the box to the remainder of our order to find is completely torn apart and cold. Are you kidding me?? No wonder this crappy place has two stars. I called to get it replaced and apparently they didn't see the need for my family to eat tonight or eat fresh food for what we paid that they offered to replace it another day as if we must not be hungry anymore. I had to seriously drop down my ghetto momma bear is pissed of voice. What a way to mess up my dads birthday weekend and one of the few opportunities I get to visit my mom from the Bay Area. Waste of time money and food. Disappointed. read more

Pizza Hut - Pizza Near Me - Lake Elsinore, California

Not a fan. This Pizza Hut sucks big time. They don't seem to care about quality. They just make crap and serve it up. I've had them mess up my pizza- I ordered the ultimate cheese pizza (which is white Alfredo sauce and a different crust/ seasoning) and they delivered a regular cheese pizza. I was so pissed. I had company over and we were starving so I didn't even bother telling them that they efffed up. I didn't want to wait for them to remake it. Plus my company was hungry as we waited 45 minutes already for them to make it and deliver it. I think I've ordered from them 3 different times and wasn't really satisfied any of those times. They lack quality. And the last time the brought the wrong pizza and that was the last straw for me. I won't order from here ever again. Nope. I'll just go to Costco 10 minutes away instead. read more

Always great service people are nice clean and my pizza is always great nice and hot never cold on time and better then dominos hands down read more

Pizza Hut - Delicious - Pizza Near Me - Lake Elsinore, California

They are always quick with our order, even on the weekends and with a family of 6 that is very appreciated. One particular occasion, I wrote in the wrong amount after tip on the receipt. Thomas (the manager) called me and verified that the amount written was correct. He did not authorize the charge till he cleared it with me 1st. Most companies don't do that and just charge whatever they want. As a manager, Thomas exceeded my expectations. Will continue to be a repeat customer. read more

I ordered 2 large pizzas and a side of cheese sticks and Mariana sauce as a part of a promotion Pizza Hut had on 1/5/22 and I only received my 2 large pizzas! Now, I called MULTIPLE times to reclaim and received NO answers. I even gave the person who delivered my order a tip even after my $38 order. Pizza Hut, you need to truly do better. read more

We ordered pizza from here yesterday. It was delivered on time. The phone customer service here needs some help. The quality of the pizza is not so great either. We didn't like the crust or the sauce. Although we like Pizza Hut products, this location is sub-par. I might think about getting pizza from somewhere else :( read more

Guy that took our order for pick up over the phone was amazing and super patient. Way better service here than at dominos hands down

No wonder your shitty ass store has 2 fucking stars. Who the fuck orders chicken wings With zero dressing with it at least 1 and is told when the food is being delivered it's extra you min wage assholes never told me from the get I would have to pay for it if I wanted one. You never even fucking told me. This is what I get for not sticking with dominos this one time. read more