Poor customer service, placed on online delivery order no update for an hour on the order when I called they claimed the order had been ready. Called back asking if the order was going to be delivered and the guy decided to sass me. read more

New to the area and decided to give this location a try--big mistake. The pizza was terrible. My son summed it up perfectly: "tastes like cardboard with grease." We ordered a standard pepperoni pizza and were given cupped pepperonis--something I've never received unless I specifically asked for it, which I didn't. The second pizza was completely overcooked and dry. Definitely won't be ordering from this Pizza Hut again. read more

Pizza Hut - Pizza Near Me - Lexington Park, Maryland

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The only reason I'm giving 2 stars is because the manager seemed genuinely apologetic and very overwhelmed. I placed an order around 8 and didn't receive it until about 10:15. It'd be one thing if we got the order and it was great, but when we received it the wings box was completely smushed as was the pizza box and both were cold. I get that some nights are very busy, but this was just extremely d read more

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customer service was non exis tent, and nobody in the restaurant had on any gloves when preparing or handling food.

stilllllll waiting on my refund its been 48hrs was told it would take 24 i'm soooooo over pizza hut and door dash

It took 4 attempts to call before they answered the phone. Called 2 hours before they closed & they still Had a 90 minute wait lol so basically no food for you. I'll never give this Pizza Hut another chance. Go to Dominos!!!! read more

Placed an order on their app with an estimated 45 minutes delivery. Surprised to see they no longer employee their own drivers, they rely on DoorDash. While tracking our order on the app, we noticed it was taking a bit of a trip and spent more time on the road than we expected for a delivery. We contacted the store and they were very receptive to our feedback and immediately wanted to make the situation right. Driver ended up reaching out and had rerouted due to an accident- they ensured that THEY reached out to DoorDash to let them know of the delay. Order was still warm and within the 45 minutes originally estimated. Part of the order was wrong, but this was clearly an error solely on the app and the way it processed the order. They immediately fixed this and sent the order out our way. Overall, excellent service and the quality you'd expect from Pizza Hut. Only four stars because of the affiliation with DoorDash for delivery- we have consistently had issues with DoorDash. read more

Slow service the last time I ordered from this location. The order was cold. I think they were short on drivers. The Dominos up the road does delivery alot better than this location. read more

I was always a fan of PIzza Hut, but man has their quality suffered through the years. I just recently ordered a Dinner Box and a large pizza. The Dinner Box came with a medium square pizza, 5 breadsticks, and 10 cinnamon/sugar sticks. Both pizzas where rather bland. The crust was spongy and, surprisingly, there wasn't a lot of grease. The bread sticks where just spongy crust with little flavor. I placed the order online and the food arrived about 20mins earlier than the confirmation email stated. Overall I am seriously disappointed with Pizza Hut. I am not so sure Ill even go back. read more

Omg they suck. Not only did I wait an hour and a half for my pizza, but it was cold. Both the pizza and the buffalo wings looked like they had been sitting under a heater for hours. There was practically no meat on the wings, and the meat that Was on there was hard and chewy. Gross. The weird part on top of being served cold pizza, it was soggy. Double gross. read more

Pizza Hut - four slices of pizza in a box - Pizza Near Me - Lexington Park, Maryland

We placed an order online and had a confirmation that it would be available at 11:15 during lunch today . 2.9.15. Unfortunately, when my husband arrived, the pizza wasn't ready. Bummer. I ordered online to save time as advertised and was quite disappointed with the service. Our order was only 1 thin 2 topping pizza! It wasn't some big difficult order. Even after waiting a few minutes longer, when my husband inquired AGAIN ...how much longer..He was told it would take another 10 minutes before it would be available. Eventually, he just left without the pizza. That is unacceptable and needless to say our lunch hour was a BUST. I would never recommend the Lexington Park, MD Pizza Hut there service is POOR! #DisappointedCustomers read more

Gave it a shot. Worst idea ever. The pizza wasn't even fully cooked and it was smashed all to one side of the box. Never again. Lost my business that's for sure. read more

Ordered online two different times, 2 pizzas each time, and both times I experienced good customer service and food. I asked for extra spice packets and they gave me what I asked for. The quality of the food was as expected of Pizza Hut. My only problem is that the box holding the pizza was a little damaged, but the food inside was intact. Not a big issue but wanted to point it out. read more

Personal pan is always good for my lunch. Customer service isn't 5 star... but i'll give it 4.

Please be careful with your money and make sure you verify payment methods as it did feel as if they were trying to take advantage a "complicated online system". read more

I just got off work at 8 been at work for 10 hours today called up Pizza Hut think I was going to get some food on my stomach but am still waiting on a pizza it's going on 11:01 pm for a pizza I ordered a hour ago the store is closed for the night I cannot call to see where my pizza is. Am very piss off right kno. Might not get my pizza until 12 midnight don't Kno I ordered the pizza at 9:40. I will never order from Pizza Hut again in great mills. It's the takeout. For real read more

Moved up from VA where the pizza was mediocre at best just grease, sauce and crust. Ordered my second pizza here and it's F@cking amazing. who the F?ck do you guys have cooking the pizza back there freaking Chef Ramsey!? Amazing! Did take a really odd amount of time to get here or maybe the Chef was just cooking it with like UV lights for perfection idk Bravo to Chef Hut back there. read more

The WORSE! My order took 2 hrs for delivery and I was missing items I prepaid for on line.. When I tried to contact the store, to check the status of the delivery driver, no one answered so I called again and let it ring so long a voice mail came on.. Smdh.. I don't think I have ever experience this level of incompetent customer service. Next time I will just go pick it up from a real pizza place. read more

I'm still butt hurt about them leaving us hanging but the wife wanted one of the deals and talked me into giving them another shot. The pizza arrived hot and as ordered and the other stuff that we ordered with it was good as well. The driver was courteous and efficient. Like I said before, the food isn't the problem with this place, maybe I caught them on a good day. I still don't have complete trust in the staff at this location. read more

HORRIBLE SERVICE! I live in California and every time I order it takes them 2-3 hours. I think there was that one time it only took an hour, but it was cold. I recommend carry out, if not order prior to getting hungry. I am disgusted at how unprofessional these people are. Im ordering takeout for the first time and waiting outside and just saw a woman sit the pizza bags on the ground so that she could push all of the piles of junk over to the side so that she could have a place to sit the pizzas! In the back of her pickup were all kinds of junk. It's unprofessional to have people delivering pizza in their hoarder mobile. read more

I stopped using this location yrs ago and started using the Lusby location for carry out when I wanted Pizza Hut. After years, I decided to try it again. It's been great, the pizza is the best. I have called in and ordered online. The pizza was ready or delivered when promised. Great online specials, too. read more

Pizza was yummy but it took 90 minutes to arrive. The following week, we did take out and had no problem.

Pizza tastes like feet. Not sure if it's the store or all pizza huts in general but the pizza is awful.