Had possibly the best ordering phone call I've ever experienced with ANY food ordering I've done. JADEN was the nicest, most enthusiastic individual about his job ive come across. Normally when I call to remind about extra cheese when I online, I'm shrugged off. But he was ON THE SPOT. Even talked about his company being the next company to work for and he stands by it. It got me wondering if I should put in a freaking application. I never give reviews. But today, JADEN deserves 10 stars. read more

I ordered a family deal for delivery through the Pizza Hut app. They immediately sent me a text saying that door dash was delivering my pizza, which I did not want! I called the store and the guy on the phone (didn't catch his name) said that Pizza Hut has been utilizing door dash since Covid when they're short of drivers. He said there is no other option for delivery. I was annoyed, but said okay. Then the driver delivers my food and places it on the ground!!!! RIDICULOUS! He also forgot my 2 liter I ordered. The cheesy breadsticks I ordered looked like a piece of an individual frozen pizza they slapped some fake cheese on, it was terrible! The pizza also wasn't very good, super oily and the brownies tasted almost chemically. I will not ever order from here! I called back and the same guy I spoke with was rude and dismissive saying he can't control what others do but he will give me a $20 credit. I'm reaching out to corporate! Unacceptable Pizza Hut! read more

Pizza Hut - Supposed to be cheesy bread sticks - Pizza Near Me - Saginaw, Texas

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Great customer service from Jayden at carry out window! Super fast service! Wil definitely be ordering from N. Saginaw Blvd. From now on !

Pizza was dry, tasteless almost no cheese, barely any toppings (avoid this location if you can. Better option: the one on Bailey Boswell

Call center is horrible. Better to go in and order and wait for your food at store called three times and still call center messed the order. read more

My girlfriend was hired here not too long ago and they blocked her number a few days after, also this is my local pizza hut and every time i go the workers are just sitting there in the tables, the customer service is awful; i recommend the pizza hut in boat club road. read more

They use bacon bits instead of actual bacon. And they lowball on toppings. Never had bad pizza from any Pizza Hut before. Won't order from that Pizza Hut again. read more

Pizza Hut - Stuffed Crust Pizza - Pizza Near Me - Saginaw, Texas

Great all the time my kids love this place thank you so much the service is great and fast

We got a supreme and a pepperoni lovers pizza delivered tonight . They both were extremely oily ! The pepperoni pizza was actually so soaked and soggy with oil it running was running out of the box !! I called this store and spoke with the manager Elizabeth . She informed me that the pepperoni is the cause of the oil and they are "just like that ". I told her I have never had a problem any other time I have ordered from here . See then proceeded to tell me they have a new type of pepperoni , "more oily than the original". She was not concerned at all !!! I asked her for a refund since I could not eat the pizza . She rudely asked for the cc # so she could refund it . We had a bad connection and I thought she had hung up. I called back ... she answered ( still rude) and I told her I thought we got disconnected . She said "I TOLD YOU TO HANG ON SO I COULD PROCESS YOUR REFUND ... WHEN I CAME BACK YOU HUNG UP!" I told her thank you for processing my $12 refund and hung up . read more

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Typical pizza hut joint. My pizza was ready on time. The lady did show me the pizza when I arrived. Good tasting pizza.

Orderd a Pepperoni Pizza and the lady and once I got there the lady insisted it was just cheese. She had a bad attitude and told me she was gonna charge me to remake and add pepperoni even tho it had no toppings LOL. Very bad customer service and the lady there with the piercing in her lip needs a attitude adjustment. read more

Very poor service, pizza was warm and half stocked. The whole time we were there no fresh pizza was brought out. The store is very dirty! As for me and my family we will not return and will discourage anyone from going to this establishment. No salad bar either. read more

It's a standard Pizza hut. If you like Pizza hut you will most likely enjoy this one. I have ordered here a dozen times only had one late order and they gave me a large credit for it. I definitely recommend for pizza. read more

Pizza Hut - Outside - Pizza Near Me - Saginaw, Texas

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Never gave me my rewards points. I got a super supreme with extra cheese. It was totally skimpy on toppings and there was no extra cheese plus it arrived 20 minutes later than was estimated on the app 25$ for a medium pizza! It needs to be good at that price. So I won't be back read more

Sat for almost 15 minutes in a booth and no one acknowledged our presence or took our drink order (they did acknowledge us at the door, and told us to sit wherever we liked). If it takes that long and no one notices you're there, I don't have high hopes the rest of the service will be any better. Oh, and for context I looked around and saw we were the 4th table with people. Not overly busy. No thanks. We went elsewhere and had a much better experience. read more

Slow slow slow. Dirty dirty dirty. Dump dump dump. I give up. New pizza in Haslet quick and clean

Fast, convenient and hot when it arrived! We called and placed an order and it was simple and for once professional. I was not excited about ordering Pizza Hut, but it was the absolute only thing that would deliver to my apartment. I was impressed. Thank you. read more

Went on a Sunday evening with no other customers, but the service was great! Food was delicious, reminded me of nostalgic experiences growing up, and had plenty of food for the price. Will definitely be back! read more

Great example of a good Pizza Hut .. we have never eaten inside .. we always do carry out .. order is always ready , correct and hot .. employees are friendly and they always offer cheese and red pepper .. the location inside is a little older but clean and well maintained .. read more

It's pretty hard to not deliver good breadsticks and wings but this Pizza Hut managed to do so. The wings were okay but the breadsticks tasted like they had been there since yesterday. They were cold and hard around the edges. That was unacceptable and managers and employees should take pride in what they let go out of the door because it is a reflection of them. Breadsticks are my favorite thing to order from Pizza Hut and it's frustrating when they are not right! read more

Quick good service. Boneless wings are surprisingly delicious. Large thin crust supreme for reasonable price too. Really good experience overall. read more

November 5th, 2018 Have LOVED this Pizza hut since I moved to town. BEST PIZZA I have had in a long time. I order from here weekly. Had an issue with an order coming cold. Called and spoke with the manager, Ben whom told me to keep the entire order to return when a new order was delivered and he was firing his driver. I plead with him to not go to such extremes, but he brazenly boasted about how incompetent his drivers were and he was firing 3 drivers! I exchanged the order (2 cold pizzas, boneless wings and pasta) for the new delivery (now over an hour since I ordered). New order came, pepperoni pizza was nice and hot and the wings looked good, as did the pasta. Ben ensured he made everything himself. Well, Ben made the 2nd pizza without mushrooms, plain cheese... Called Ben back, let him know that we received the new order and it all looked good except there were no mushrooms on the pizza HE made. He snapped back with - I made you a cheese pizza as you ordered, but box it all up and send it back for the THIRD time when I received the NEXT delivery. He was belittling me on the phone when I asked him if I could only return the wrong pizza and he said, no the whole thing, I give you a new order, you give me the old, that's how it works. I finally broke in and stated I would just need the pizza that HE made wrong to be sent out. He had me in tears. This was nearing 2 hours since I made my order. My husband was extremely upset by the way he spoke to me and called to tell them he was coming in with the wrong pizza and he wanted to talk to Ben. When my husband arrived Ben threatened to call the police because he thought my husband was aggressive... He is a VERY dissatisfied customer whom wanted to make sure the order BEN made was right. He questioned my husband about the first order. BEN said he thought the pizza was not cold. I am sure he believed it was warm in his opinion. So he told my husband we should have accepted the first order because he thought it was hot enough. **I have ordered pizza from this place EVERY WEEK for over a year without one complaint. Every time the pizza has been spectacular. I order KNOWING how hot and fresh the pizza is upon arrival.** Ben then argued with my husband about how much he as done for us and it was ridiculous that he was still dealing with us and he lost money by sending us so many orders and we were harassing him by calling again and again. **I called twice. Once when the order was not hot, the second time to let BEN know the pizza HE made was made wrong......** He blamed me for being too picky and expecting hot pizza and then by calling him back because he made the pizza wrong. He said, thanks to us he fired an employee. My husband had given Ben the cheese pizza BEN himself made wrong. BEN THREW THE PIZZA INTO THE KITCHEN!!!! He was VERY aggressive and threatening over a customer complaint. My husband left and when he got home the third pizza was being delivered. Mind you, we returned EVERY pizza... It was over 3 hours before we got our whole order. Needless to say, all the other food was cold by the time we were done swapping pizzas out. He sent my husband home empty handed and rattled because he threatened to call the police on him. BEN THREW A PIZZA! We worry about Ben retaliating against us. He knows our address and information. read more

Pizza Hut - MANAGER BEN THREW THE PIZZA - Pizza Near Me - Saginaw, Texas

The lunch buffet food is good and there is a wide variety of pizza. If you don't care for pizza there's always salad, pasta, and breadsticks. Customer service is okay, they could use an extra employe as a cashier instead of the waitress having to do it. The price is very reasonable for a buffet. read more

Lady at Pizza Hut called me a B**** because I drive up to get a refund. What did she expect. We waited an hour and a half for the 1st pizza that was cold, and when I called she was telling me it would be another 45 minutes. Will never order from there again. read more

We ordered a pizza box and it was awful!!!! Cinnamon bread looked, tasted like it was the day befores bread... Nasty wont go back

First time here. My kids received a free individual pizza from school. The staff was extremely nice. The pizza was good.

Restaurant was clean, lunch Buffett was excellent, the waitstaff was attentive and courteous. I've ordered from them many times, after this experience in the restaurant I'll definitely come back. read more

I ordered the new Flatbread Pizza the other night. I opened the box and it looked disgusting. The cheese was burned and it tasted like cardboard. I called to speak with the manager and I told him about the condition of the pizza. He tells me, "That is how it's supposed to be..." WHAT?!?!?! I am not dumb so I challenged him and he made me a new pizza. There are 5 different pizza places in Saginaw. I will not return to Pizza Hut. FYI The inside of that restaurant smelled like a bathroom. I can't imagine how they even pass a health inspection. If you are reading this review and thinking it was just a fluke, think again! Dirty restaurant! Horrible service! Bad food! read more

Stopped in to try their Lunch Buffet expecting a poor effort due to the low Star Rating. I was shocked at the wonderful appearance and service. The Pizza was on Par with Buffet setting. 6 pies and 2 pasta options, plus breadsticks. Received full service as if I was in a restaurant. Server refilled drinks promptly and offered and delivered salads to surrounding guests. Great smile, attitude, and attentive. Bathroom was fair and had an out of service toilet :( Overall, a great experience. read more

I just recently moved to Saginaw. I decided to try the Pizza Hut during the 50% off special. The pizza was excellent! The staff was very nice and courteous. Wait time was minimal despite being busy. Definitely would recommend! read more

My experience was great. Picked up a pizza. It was ready in 13 minutes. The woman who checked me out was very friendly. Overall better experience than what I have come to expect from most restaurants. read more

terrible service. ordered, waited the time out, called up there, driver hasnt even left yet pitiful