the food was really good, but Lisa was horribly disappointing. she was mean to my 12 year old sister because the salad bar was almost empty and we didn't know we could make our own salads and asked for them to make it. she said "why can't they make it themselves". she also scoffed when they asked for a fountain drink because they were out of bottles. towards the end, she started being nice but i think she heard me say something about an angry yelp review. all in all, good food, good environment, and tolerable service JUSTINE WAS SO NICE AND HELPFUL!!!! read more

Salad bar had hardly any salad or dressings. Three dressings and few toppings. Not worth the money. Waited over 45 minutes for pasta and bread sticks Staff stood back in kitchen area laughing and joking around. This was around 1:pm. Waitress came up and ask if we needed anything. We stated yes our food? She just laughed. There were no customers at counter Service just was horrible! read more

The staff are so friendly and knowledgeable. The food was delicious. Service was great. We relaxed and took out time. Our waitress said no rush on leaving. read more

Ordered through Door Dash. This is what the driver texted me about my pizza while he was waiting for it: "I heard them say to just use the pizza that didn't get picked up and add the stuff on it so it can be done." Who does that? The dasher told me it was the manager who said to do it. The dasher looked out for me, though, and stayed to make sure i got a fresh pizza. So watch out and make sure your pizza is not second-hand. read more

FIRST OF ALL I DIDNT get no chicken in my CHICKEN Alfredo like ho are you being serious I'm so mad rn and I got a 24 piece wing and only got 8 like what id this service read more

how is pizza hut still in business... i tried to order a large stuffed crust with extra ham and extra mushrooms and they told me $28.50... for that price i could get 3 pizzas from dominoes, thats insane. read more

Terrible service the waitress was very rude to me and my friends overall bad experience never coming back.

Standard Pizza hut. Nothing horrible but nothing that sets it apart from any other Pizza hut. Delivery is pretty fast but ordering a 2 liter of drink results in crushed pizza. read more

Advertising that you are open until 10:00. Tonight makes the third time I have gone at 9:00 and told you were closed. I don't think I'll try that again! read more

order was wrong and realizing mistakes happen, we called the store to have it taken care of. however we were told that there would be another delivery charge or we could come and pickup the balance of the order. from there things went down hill, next it was suggested that the doordash driver may have been hungry and taken it for themself. after asking to speak to the manager, who told me he had car trouble and listening to all the reasons it wasn't Pizza Hut's responsibility to make this right. the young lady on the phone made the delivery. from initial order time to second delivery was well over an hour. Just maybe this why there is never any cars in the parking lot. read more

While I lived in Shippensburg, I ordered frequently from this Pizza Hut. Every time I placed an order, the wait was consistently 20 minutes or less. It was great, especially when I was pregnant and dealing with cravings! I've always loved Pizza Hut pan pizzas and stuffed crust pizzas more than any other style. They're buttery and flavorful and a satisfying comfort food. read more

horrible service the waitress was really mean to me and my friends and just horrible all around never come to the place again.

Pizza hut in shippensburg pa is horrible! First, the call gets outsourced to wherever...but their English is terrible. They can't understand you, they mess up your order, they can't communicate back with you, and consequently put the order in wrong. Then, of course when you go to pick it up, it's incorrect, so...you have to wait for them to redo it. So, since they rush it, it gets burnt. Will NOT be ordering there again!!! read more

I own a company directly across the street. I had the pizza delivered. This pizza was not fresh and it was evident that it sat for quite sometime. The pizza was not cooked thoroughly, either. One the positive side, the chocolate chip cookie pizza was amazing! read more

This Pizza Hut is horrible!!! Every time I call in an order for pickup I end up waiting there 20-30 min... now part of this is due to it always being busy but the screen says that my name along with many others order is ready, yet there's a crowd of ppl standing there waiting and waiting. Also the warmer thing that they keep the pizzas in was full but none of the employees were eager to check to see if any of the food that was ready belonged to any of the 15 ppl standing there waiting. Then when I finally got my pizza it was sliced very poorly, like one slice was 2 slices, and this is bc the employees are in a hurry and just don't care. Forget this dump and just go to dominos. read more

It's a chain restaurant, so you can't have high expectations. I come here after work to take a pizza or dinner box home from time to time because it is cheap. Greasy, but good enough. They serve beer here, and there is carry-out as well - mostly major domestic beers in cans. This location also has the "Wingstreet Wings." If you want delicious pizza and are willing to spend upwards of $20 per pie, go to Pizza Man or Brothers. If you're on a budget and low on time, this will do. The four out of five stars is due to the fact that this is the best Pizza Hut I have been to. Most Pizza Huts suck. read more

The star rating applies to the chain as a whole. Again, one of the reviews offended me and I could not leave this unanswered because I am a loyal and very long term Pizza Hut patron for over 40 years. This is in response to one of the reviews which says ** sucks. It does not! I have had positive experiences with the chain. It's been many years, but I believe I probably ate at the Shippensburg location. "You can't have high expectations because 'it's a chain.'" Not true either, IMO. Some of my most delicious meals have been at Pizza Hut and some of my worst have been at non-chain restaurants. No one has ever eaten at a greasy spoon indie pizza place? I have. Sometimes you get old food, racked pizzas, or unsanitary conditions. read more

Poor poor buffet, the wife and kids went there for dinner while I was out of town, they will never go back, Hawaiian pizza and a veggie pizza were only offered, even my kids were disappointed. Bye bye Pizza Hut read more

Pizza delivery was right on time but when pizza got to delivery address it was cold and drink it was hot like someone else ordered what I wanted earlier didn't take order so I was charged with it and delivered to me won't be ordering from Pizza Hut again. read more

love their dinner box for $10. great food. although if you don't like too much grease on your pizza. Pizzahut is not for you. It just seems greasier than other pizzas but I like it. read more

Well I think this place is horrible. They were an hour late getting me my food. Then he was completely rude about being late. They told me I would be getting a coupon in the mail for a free pizza. Did it ever come? Haha no. They suck. I'll never eat there again. Why lie to your customers? That's completely rude. Papa Johns has never done that or any other pizza place. read more