Ordered the $9.99 lunch special that includes wings, personal pan pizza and a drink and it was delicious. Good deal as well. The gentleman working was kind and the food was ready to do when promised. Inside there are a few chairs but it is strictly a to-go place. read more

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Loving the new energy in the location. Nimzy is so fun and kind, pizzas were great! Looks like I'll be going back soon! read more

Great food, great service, clean lobby, recent remodel!! These employees are attentive and always greet me. I recommend them to everyone. Great for catering too! read more

This is the best pizza place in town. I go here all the time with my family. The staff are friendly and my pizza is made right and its hot. The place is clean and looks really modern. read more

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Who ever is running this store needs to go and help the one located at Monticello. These guys are as busy as they are however, they know how to keep it together and are professional. They don't ignore you as you walk in, they treat us Dashers with respect. They make mistakes but always make up for it. The contrast between this location and Monticello pales in Comparrison. The place is always clean a and ready for customers. The food is always hot and ready to go. Good Job guys. read more

Communication is key when building customer relationships. I ordered a pizza using the Pizza Hut app. The app stated that my order would be ready in a 17 minute time frame. I get to the location 20 minutes after ordering and guess what? No pizza. There were four people waiting in front of me. All with no pizza in their hands. The staff looked busy, but the to go area kept getting crowded (for insight this a to go only location). I waited an additional 25 minutes to get my stuffed crust pizza. Meanwhile, people were in line before me and still were waiting. Next time I'll just go to Wawa to pick up a pizza. read more

This was our second order from this Location and sadly they went from a 5 star review to a 2 star review. We ordered the $10 Big Net Yorker pizza for delivery. They charged $4.99 delivery fee and said they had no delivery driver today and would have to use door dash. Well we tipped the Door Dash Person $5.00. So the total for this pizza was 16.19 for the Pizza and with the extra $4.99 and our $5.00 tip it totaled $21.19. Ok the service was very fast and polite as we only live about 1.5 miles from the location. The Pizza itself was terrible. Paper thin crust, tiny about of cheese and sprinkled with Italian seasoning. It was trill the wort pizza we have ever eaten and they should be ashamed to send something like this out of the store. The ingredients on the pizza cost maybe $2.00 at the most. It was disgusting. Well this is the reason that 250 Pizza Hut locations closed and sadly what started out as a 5 star experience has turned into a terrible food experience. This location will very likely join the other 250 Pizza Hit Locations and go out of business soon. read more

We order pizza and pasta from the Monticello Ave location and it was garbage. the pizza was terrible,, the pasta dry and little sauce no marinara with the bread sticks. Save your money. read more

Service was fine! The pizza and dough has a lot to be desired. Yeast taste on the dough and the sauce was very bland. Not like pizza hut use to be. read more

Found this pizza hut randomly while in the area for a getaway with my boyfriend. We ended up ordering a large sausage and pepperoni pizza and garlic knots to take out.You place the order inside and wait in your car or you can wait at the wooden tables that are out front the store and they bring the food out. Wasn't a huge fan of the pizza here. I usually like Pizza Hut but it was just so greasy! I did like the garlic knots though they were really tasty but I was surprised for the fact they put cheese on the inside, they would have been better just plain. read more

The Pizza Hut app is always having issues. One time it charged my mother's debit card TWICE. Seems as if every time I try to use the app to order my food, it'll delete my order mid way thru or it'll charge my card but it won't process the order then my card will be refunded. It's so annoying, all of these Pizza Hut commercials but yet the app never really works and always causes problems. read more

Ordered a thin crust veggie pizza The crust was thin but tasted like cardboard and the toppings very bland. We ordered out. We definitely will not order again Pizza had no taste at all read more

Pizza tastes like cardboard loaded with salt. They used to deliver to our subdivision but they stopped doing that sometime ago.

Stumbled on this Pizza Hut while on a weekend getaway with my girlfriend. With all the Pizza Huts in Philly a thing of the past we can never seem to resist stopping at one when we are out of town. We ordered our usual pepperoni and sausage pan pizza. You place the order inside and they will bring your order out to your car. Although the pizza looked perfect and tasted really good something was slightly off. It wasn't the perfection I expect from a pizza hut pizza, which is why I have to take off a star. I'll still come back next time I'm in Williamsburg. read more

Fresh! Pipping hot! And ohhh so delicious. Pizza Hut was definitely sending good business vibes with this order.

Good stuff great service highly recommended A+++++++++++++++++++++++++++++++++++++++++++++++

Slowest service ever for a pizza joint. Phoned the order in, was told 20-40 minutes, and here it is one hour later and still no pizza. The place is packed with customers who are waiting for pickups and there no room in their lobby for more than 6 or 7 people... read more

How can you order online at 1930 and request the delivery for 2045 and here it is 2106 and still no pizza. This has to be the worse Pizza Hut I have ever seen. Pizza arrived 30 min late. The manager on duty try's to say it was the weather and the amount of orders. It wasn't raining and if an order is put in over an hour before it's suppose to be delivered don't you think that's the one that should be on time. Don't worry Pizza Hut tonight your manager ensured you have one less order to worry about. read more

I haven't had Pizza Hut in years. This location was very busy but managed to get the pizza out in time allotted. Friendly staff and pizza was hot and good !!! read more

Absolutely disgusting. I'm swatting away flies as I pay. Never again. Asked for gluten free, too stupid to understand what that is. They advertise gluten free, but I couldn't take chance with them preparing. Done, hell with Pizza Hut. Woman who took my card had cigarettes in her hand. That's gross! read more

One the last remaining good pizza huts. The pizza is always cooked just right and isn't overly greasy like most Pizza Hut pizza. Delivery can be a little slow but pick up is super quick and easy. We live in Toano and this is a nice pizza choice for a quick meal night. read more

Super Friendly Staff, I felt welcomed. Super attentive and exceptional service. Food was great as expected. No complaints. As an Out of Towner you often times are taking a gamble with were you dine in. I was happy I made the pick for this spot as my many spots to eat. I wasn't disappointed. read more

Definitely the better of all the pizza huts in williamsburg. Always friendly employees and very highly recommended to other people. Very good and extraordinary customer service. read more

Ordered online and they got everything right.. No complaints at all. Pizza Hut's pan pizza is it's own entity. I don't consider it real pizza but I love the taste of it anyway! read more

Very friendly night staff. Same Pizza Hut pizza. read more

Pizza Hut - a view of the kitchen from the dining area - Pizza Near Me - Williamsburg, Virginia

If I wanted a burnt pizza I would've bought one from the Food Lion next door and forgot about it in my oven for $15 less.

Dropped in for some pizza and wings on a Wednesday. Their wings were surprisingly well prepared! The pizza was good but I must say the wings are what made the dinner and then on Wednesday they were only one dollar apiece for bone in. read more

I remember why I havnt came to the only chain pizza place within 10 miles of me in years now. I placed a carryout order. When i walk in on the screen it says it is ready. In which i proceeded to stand at the counter for roughly 5 minutes. About 2 minutes in a lad that has been at the register since I walked in says "oh I'm just a driver someone will be with you in a bit" as 4 other employees walk by me and look at me and dojt acknowledge me. the manager I'm assuming finally makes her way to allow me to pay my almost 30 dollars for 2 pizzas. I was so hungry I had a slice before I drove away. 2 bites in the pizza was so terrible I opened the box up to look for some ranch or garlic sauce or anything to help the fact that the pizza was disgusting. In which I found nothing. I walked back inside, sat at the counter for another 5 minutes while more employees look at me and one screamed for the manager. Waited. Waited. Finally the manager came to the counter and I asked if any garlic sauce or anything came with the pizza because nothing was with mine. In turn she was looking down. Looked up over her glasses and very rudely said "um no you must be thinking about papa johns". In which I was speechless... turned around and left.. Thank you very much for reiterating the fact that I should never return to ur store again, next time I'll just go to papa John's. Worst customer service and worst pizza at the same time that I have ever received from any pizza place in the entire 31 years of my life. read more

Sweet baby Jesus this places needs some customer service training. Food was typical Pizza Hut, nothing extraordinary. The pizza was PAPER thin and watery to where you couldn't even hold a slice without it drooping over. It also took them close to an hour for a $40 pickup order, strange. When I walked inside to pick up my order, I stood there for about 5 minutes before someone even came to the counter. Even though the tv said my order was 'ready' I stood there impatiently another 10 minutes until it was FINALLY ready. The lady at the counter who rang up my order seemed angry and not in a hurry at all. I will be looking for another pizza place. This one is obnoxious read more

This is the WORST Pizza Hut experience we have ever had.......every time you order for delivery they say 45 min delivery, it's always at least 1 hour before your pizza shows up & it's never warm enough. We had this happen to us the last 3 times we've ordered from them & will not order ever again. And their pan pizza is more like a loaf of bread w/a few toppings & very little sauce (we even ordered a super supreme) what is the super supreme they advertise? You might say why order 2 more times? Simply b/c when we call to complain they offer a free order, & we had hopes it would get better! This time, not even worth the call. Just don't expect to order good Pizza Hut pizza from this store. read more

As far as Pizza Hut goes, good store. Takeout and delivery only, I suggest order online and mobile website works well. Regular customer, always get correct order, decent service (not great) and plenty of parking. No complaints here! read more

They continually mess up our order. It seems like every time we order one of their new pizzas they forget a topping. Tonight we ordered from the app as usual, waited for an hour and finally called. They said it was being delivered. We waited another hour, called again and were told "oh, the app has been down all day". We never got our pizza. It would have been nice if the app had indicated it wasn't working and they should have mentioned that the first time we called about our order. read more

I got a pizza delivered to my house it was cold and hard called in for a replacement and the manager said i would have to pay for it never again i should be refunded read more

I wouldn't give them any stars if I had a choice. Twice now we have ordered from them and our pizza has never arrived. The last time it had been an hour and a half when I was told 45 mins when I placed my order. I called...no answer. I called...no answer. I called another store and they connected me to their customer service center in Missouri! They said they didn't know why it had not been delivered and I could pick it up or it would be there in 15 mins. I chose to wait the 15 mins and still have it delivered. 1 1/2 hours later it still wasn't here! I call...no answer! Repeat this for a while. Call the other store in town who connects me to their "customer service" center once again in Missouri. my order for some reason had been cancelled after my last call!! I was irate at this point!!! Needless to say it was 9:30pm by this time, my child had to eat a turkey sandwich for dinner and my family will NEVER order from Pizza Hut again!!!!!!!! To top it off no one in their "customer service" department ever contacted me to apologize! Horrible company! Unfortunately they are the only pizza company that delivers to my neighborhood. I will drive 30-45 mins to pick up from anywhere else before I call them again. read more

This location has steadily gone downhill since it first opened. Orders are wrong, and the employees have terrible attitudes. I ordered a pizza with extra sauce and light cheese, the pizza I was delivered was pretty much cardboard. When I called to complain, the cook pretty much informed me that it was my fault that the pizza was dry because I asked for light cheese. Instead of seeing my order when it came through and calling me to inform me that it would come out dry or sending extra sauce with the pizza, he boxed it up and sent it my way, and then waited until I called to complain to argue with me about it. Even when I was talking to the manager, I could hear the cook in the background being smart about the situation. Not to mention, the manager was new and you could tell. He wasn't very efficient in the situation and really did no kind of reassuring at all. Even if I didn't order extra sauce and light cheese, I'm not quite sure why they would send out a pizza that dry and cold to begin with. Only reason why I'm giving them two stars is because the delivery driver was nice. If you want Pizza Hut pizza, don't order from this one. read more

We accidentally ordered online from the wrong Pizza Hut in Williamsburg. When we went to pick up our order from the one we thought we had ordered from they called this one to confirm our pizza was with them. When we got there this Pizza Hut had remade our pizza so we would have it fresh. I've had not so great experiences from other places before so this was an awesome surprise that they were wiling to do this with a $10 order. Thank you Pizza Hut in Norge for a delicious & hot dinner! read more

This location burns/overcooks ALL of their pizzas. I've ordered pizza here about 6-7 times in the past years and not once were the pizzas ever cooked properly, they were always overcooked and the crust tasted like absolutely nothing at all. They need some serious training. I still go there for the wings and pasta because despite their pizza being discusting, they have amazing wings and their pasta is ok. They should remove their selves from the pizza making business and enter the wing making business. Also, customer service is not the greatest as well. I went in on a Sunday and they made me wait about 10 minutes just to hand me my order that I paid for online. They didn't seem that busy. By this said, if you're goin there for pizza, you'll be very dissapointed every time. Go there for wings and ocasional pasta instead. read more

Worst experience ever....in the end it took over 2.5 hours to receive 2 large pizzas. Manager on duty offered free cookie and soda....never received soda, food was barely luke warm....will never use again read more

The worst Pizza Hut ever!! The one on fort eustis is awesome but this one is terrible, we just got two orders of cheese sticks and they were covered in the parmesan cheese. It was so much I couldn't see or taste the cheese at all. The pizza we got in the past was the worst ever, it tasted old. Come on how do you mess up cheese sticks. read more