Do not purchase your children's toys from this store. I just purchased a toy microphone for my…read moredaughter who picked it and we opened it right after we walked out of the store only to find that it did not work. We walked right back in and told them that the toy did not work and the cashier told me that it was final sale and no refunds. I told them that they sold me a broken product and they continued to reiterate "sorry final sale". The store is selling faulty, damaged and broken children's toys.

They've basically got everything you need to clothe, entertain, watch, contain, and educate your…read morechild. And that is saying a lot, because the sheer amount of stuff you "need" is way out of control. But this store is much deeper than it looks, and the shelves are absolutely packed, floor to ceiling with baby stuff. You need toys, backpacks, play pens, water shoes, cards, books, onesies, sleep sacks, high chairs...they are here. This is Brooklyn, which means that generally speaking you're going to pay a little more for all this stuff than you might at a big box store. But this is also Brooklyn, which means that they've curated and they have the crunchy, environmentally-friendly, best-for-your-baby according to some book diapers, cleaning products, and more. I've found that big purchases make a lot of sense here. For instance, our [insanely expensive] stroller [that we had to get because my wife did a lot of research and it's way better than the one that's a reasonable price to pay for a stroller] was the same price as at Buy Buy Baby, except by buying it here: 1. There's a cash discount. 2. I get to support a great local shop. 3. They assembled it for us, and we just rolled it out. Which means I got to watch some kid do the work that I normally would've had to do on a hot day, while my pregnant wife sat in a comfy chair and did NOTHING (that part is the same). They also stock every single accessory you could ever imagine for a stroller. There's adaptors, mirrors, shields, supports, lasers, missiles, trays, bags, liners... Basically, don't have a kid. But if you're not going to listen to me (why are you reading this?), you might as well buy the stuff you need for that kid here.

The staff is very rude. There weren't any signs that stated no strollers. I purposefully look for…read morethis because I have a double stroller for my 9 month old and 3 year old. Anyway, not even a hello but a "that stroller has to be parked outside, it's too big" I completely understand if I ignored a sign or the store was packed and I couldn't move around or was blocking the way but none of the above and she was super rude. Unfortunately, this store would never get my money. Right before the person was so rude I had a sunglasses in my hand to purchase. Congratulations, you've lost a customer....on Mother's Day too.

Wildly overpriced merchandise and rude staff. We have bought a couple of items here and it's…read moreconsistently been an unpleasant experience. They seem really put upon when customers come in with their children. Their loss. They could do much better business with a more welcoming and accommodating attitude.

I came here from Long Island for a repair on my uppa baby Vista stroller from 2019 Because the…read morebrakes were not working on the stroller. I made my appointment online and waited three months for my appointment date of January 30. When I walked in, I was welcomed by Robert Seda And his female colleague. They got me two new wheels for my stroller, A brand new chair, A stroller organizer and the new bumper bar for such a good price. Parking was a little bit difficult, but there is a parking lot at 75 Smith Street that is pretty affordable right down the block. The store was very inviting with all the uppa baby merchandise. They made me excited for my upcoming Bundle of joy. I just wish they had more locations Maybe in the future, they will make more. Thank you to Robert and his team For the great customer service. They made my six year old stroller look brand new!

I used this hub service center in November 2019 for my 2016 Vista stroller and they did an…read moreexcellent job cleaning and servicing it. I was happy with the customer service and I just showed my stroller to a new mom friend who pushed it around and commented on how well it functions. Highly recommend taking your Uppababy strollers here for servicing. Wish there was one in the Bay Area where we are now but the closest one is in Santa Monica. At least there is one in the state. I forget how much we paid but it was reasonable if there was a charge and I remember feeling like it was worth the visit and cost to bring the stroller there during our trip back to NYC with our then 6 mo old baby for a friend's wedding to get this done.

A friend of mine used this service to clean her son's car seat after he had a gastro disaster in…read morethe car seat (think vomit & diarrhea). I was with her when she got the car seat back - and the real disaster was the state of the car seat AFTER she got it back from stroller spa. The car seat was missing the energy absorbing foam in the head area of the car seat (a required part of the car seat)... and no one from stroller spa mentioned to her that they had returned the seat without this part. Also, the car seat looked like they hadn't cleaned it - the cover was crusty and the velour fabric was crunchy and there were bits of food everywhere (and I'm not just talking about in the hard to reach crevices... which for $65 they should have reached even the crevices).

From the owner: Stroller Spa NYC is a cleaning, repair, rental, and storage service for strollers and car seats…read more The detailing part focuses on your entire stroller or car seat utilizing a thorough routine of cleansing, sanitizing, checking, and shining using only the finest eco-friendly, biodegradable, and baby safe products.

What an awesome company. We used it for a couple of years from when our little one was around 6…read moremonths to 2.5 years old when he got potty trained. They really are incredibly helpful, knowledgeable and super organised so they are always on top of any questions or change requests. Would definitely recommend as a way to cloth diaper.

I can't recommend Diaperkind enough. They make the process of cloth diapering so simple and…read moreseamless. As a planet-conscious parent, I loved the waste reduction benefits of this service. Not to mention, it really helped the transition to potty training with my little one. They are a great company with great customer service.

I've been a mom almost 18 years, done a lot of consignment donations and selling. Especially with…read morebaby gear. This place is an absolute rip off. I wish I had checked the reviews before I signed up. But I was so anxious to get rid of my son's stroller and car seat because he outgrew the stroller and I needed to make space in his room. The stroller was a high end stroller valued at $400 but it was in great condition. These people value your item at a higher price, only to deduct from it every two weeks. I even checked frequently and they were lowering the price before the week has even ended. I do have screenshots too. Now the payout I got for my car seat was $7. After they deduct pickup fee and another $10 fee. The stroller is now being priced at $79, by the time someone buys it, I'll only get maybe $20 if I'm lucky. I could've and tried selling it myself, I only wanted $100 for both items. Also considered buying a stroller from them, or trading but after the deceitful tactics, no way. You can't even speak to a live person, red flag. They only communicate via email. Why? I'm sure you guys can't be that busy. I will never sell myself short again, doing business with these people. I bought a new nice CHicco stroller for $140 from Cookies. They've always been a great brand and good quality strollers. Save your items and business. If you know of any baby gear consignment shops that do good business, drop it in the comments, please.

I would not recommend selling here at all. you have a much better deal sellingo n FB marketplace or…read moreIG or practically anywhere else. SOme of my items were relativey new with box and instructions included. The payouts were awful!!

Beautiful and loved it, totally recommend. I love the clothes. The customer is always right.read more

Never going to this store again. I went to visit this store to help out a family member pick out…read moresome clothes for our Niece and Nephew. The moment I walked through the door, the man standing guard barked at me as asked me "What are you doing here?". What sort of question of that!? Obviously i'm here to shop. When I stated such, he pretty much tells me i'm not allowed because "Kids aren't allowed in here/you need to be over 18". I'll admit, I am shorter than my age suggests, but what should that matter? He even went so far as to subtly threaten me to leave, or else. Naturally, I took exception to that, and explained how bogus of a policy that is. Even if I was a youth, why should that matter? I'm here to spend money in your store, what does my age have to do with anything? What kind of department store BARS ITS TARGET DEMOGRAPHIC FROM SHOPPING IN THE FIRST PLACE?! I expressed how insulted I felt about his comments and rules, and kept telling him that I am old enough to belong. He just stared at me with such spite and hit me again with the lowkey threat. Frustrated and short on patience (I just came from a trip out-of-state and was especially tired...) I gave him my ID. Even with proof in his face, it still wasn't good enough for him. He pulled a Co-worker over for a second opinion. When the nice woman confirmed that my ID checked out (Shout out to her, btw. You rock!), it was only then that the Doorman relented and let me pass. I've had encounters with scummy people before, but I have never been so emasculated in public in all my days. To the entity who did that to me: Sort yourself out. Whether you're 13 or 130, those who walk through your doors should be treated with basic human decency. I was not some "kid" out to cause trouble, I was a Customer that YOU told that I shouldn't be gracing your store with my service. Do you ban elderly people from Arcades because they're "Too old"? So why is it ok to shoo me away because I don't look the way you expect? Shame on you, and shame on this store. You will never get my money, and I will recommend that everyone else keep theirs as well.

I'm a big fan of Owl Tree and can't help but feel lucky that right as I needed maternity clothes,…read morethen of course baby clothes shortly after, they moved to a bigger location. They have high quality second hand items that will both make you feel you're dressing your kid well but also that you're investing in their future by going a more sustainable route. I also love their baby selection. I was tired of sorting though very gendered clothing when picking for my registry online. (Animals are apparently for boys clothes, fyi and eye roll). But owl tree doesn't separate their baby rack by gender and their clothes are much cuter and you can decide for yourself if it suited your child. The staff here is great, one woman took the time to help me navigate baby clothes and how to dress a newborn for winter, which was much appreciated! Can't wait to keep Owl Tree as my child's clothing go to over the years.

Put a ton of clothes on consignment from my grandkids. And bought the cutest things from there. I…read moretook bags of things, what they don't sell, they donated! Win-Win! Highly recommend them in New York!