Experienced professional and well educated about everything that they selling. Big selection and…read moregreat customer service. I highly recommend them.

Fantastic service from Frank! Beautiful arrangement for a good value. Ordered from Indiana for…read moredelivery to a beautiful Brooklynite. Arrived on time and for a very small delivery fee. Will be my go to florist! Thanks you guys!

The recipient was touched and delighted with the beautiful flowers and their presentation. She…read moreespecially enjoyed seeing some of the flowers bloom over several days. The flowers were delivered on the day requested and the recipient was called to ensure that she would be home to accept the delivery. The only recommendation- Please be careful to include ALL names on the card.

Received a gift bouquet from them...lovely. Good delivery. The flowers were lovely and great…read morecondition.

I had a very disappointing experience buying flowers at Floral Fantasy in Bay Ridge. The staff were…read morerude, disrespectful and unpleasant. It completely ruined my day. Richard DeVito

We were blown away by the gorgeous flower arrangements that we purchased from this company for our…read moreuncle's funeral. From beginning to end the staff was kind, courteous, empathetic, and professional. They gave their condolences to our family and made sure it was all taken care of. All I had to do was tell them what we wanted, sent reference photos. We will forever recommend this place to friends - thank you so much.

The owner of this flower shop is really nice. He is very friendly and accommodating, best customer…read moreservice I've had seen. If you pay cash no taxes added. Delivery made withing reasonable distance. Bouquets are beautiful. Give him a try.

The bouquets were beautiful and delivered on time. The company offered excellent customer service.read more

The flowers were absolutely amazing! George and his team did such a wonderful job at my mother's…read morefuneral. They were so easy to work with, and I can't thank them enough.

I rarely write negative reviews, but this experience was genuinely baffling…read more I placed an order for flower delivery to someone in the florist's own neighborhood. The flowers were never delivered -- not because of weather, timing, or availability -- but because this florist apparently does not have a delivery driver. Yes, I made a mistake entering the wrong phone number on the order. That's on me. However, the florist had my full name, email address, billing information, and delivery address, yet made no effort to contact me through any other means. Instead, the order was simply abandoned. When I finally called to ask what happened, the response was curt and dismissive. I was told, essentially, that it was my fault -- and the call ended abruptly. No apology. No attempt to problem-solve. No acknowledgment that not being able to deliver flowers might be an issue for a florist. Mistakes happen on both sides. What matters is how a business handles them. In this case, the lack of delivery capability combined with poor customer service made this a complete failure. I would not recommend this florist to anyone who actually needs flowers delivered -- which, frankly, is most people.

Placed an order for a Christmas garland. I live in a condo, so I don't have a lot of working space…read more I spoke to Jenny and she advised I do a doorframe garland as it'll "pop" my tiny outdoor space. I don't know nothing about anything, especially when it comes to flowers and arrangements. SO GLAD I left it up to the professionals, because holy smokes, Jenny did amazing! I was not expecting it to look so good!!! I will be fully honest that it wasn't a cheap job, BUT it did not break my budget. I knew fully going in that this was going to be my splurge since I was only able to decorate 1 focus thing outside my little condo. When I told Jenny what I was thinking she gave me a price point and never pushed or encouraged me to increase the value. She respected my budget and vision. Honestly, the garland looks so expensive than what I actually paid for. 10/10

Ordered a bridal bouquet and two boutonnières for my husband and son. I sent pictures of exactly…read morethe color roses and spray roses I wanted. They were a cream/light blush/light beige color. The lady at the store agreed that she could do it. It was $110 for everything. I paid a deposit and said I would pick it up the day before. A couple of days before she calls me to ask me to send her the pictures again. I sent them and she said they would be great. When I arrived to pick them up, they were light pink, pink, and white roses in the bouquet and the boutonnières were pink. I refused them because I did not want any pink and had her redo them with regular white roses. They were NOT what I wanted at all but I had no choice as it was 7pm on a Saturday and I couldn't get new ones. I was extremely upset and frustrated. The lady did them as I requested with the white roses but I wish they would've just said they couldn't order the color I wanted and I would have gone somewhere else. It was extremely disappointing and I wasted 45 minutes watching her redo them.

I purchased a bouquet of Tulip flowers for a friend because they are her favorite. When the flowers…read morearrived, they were a mix with roses. Although they arrived on time, it was the wrong flowers. I called them and they immediately resent the correct order and it arrived the next day. I would def purchase from them again

I placed an order for sympathy flowers for a funeral and specifically paid for the largest standing…read morearrangement in a white and blue color combination because it was meant to honor someone during a very somber occasion. Unfortunately, what was delivered was completely unacceptable and nothing close to what I ordered. Instead of the large standing arrangement I paid nearly $300 for, a much smaller floor arrangement was delivered in yellow and pink colors -- entirely different from what I selected. I was horrified and deeply embarrassed when I saw it at the service. During such an emotional and sensitive moment, the last thing anyone should experience is the stress and humiliation of a company failing so badly to deliver what was promised. This felt careless, disrespectful, and honestly like a joke considering the amount of money spent and the importance of the occasion. I do not appreciate being treated in such an inconsiderate manner during a time of grief. I expected professionalism, compassion, and accountability, and unfortunately received none of those things.

Elegant Florists is my go-to for all of my floral arrangements. Every in-store and phone…read moreconsultation always go without a hitch. Raymond, Rudy and Edmund are the best!!! For my 50th birthday celebration in May, they blew me away! They turned my vision into reality. OUTSTANDING PRESENTATION!!!!

I've hired Elegant Florist twice to do floral arrangements for my wedding back in 2021 and my…read morehusband's 50th birthday celebration. What an excellent job this establishment provides. Their arrangements are gorgeous. The staff are absolutely lovely. Delivery is prompt and efficient. I ordered 8 bouquets for our tables. When I arrived, everything was set up beautifully.

Worst florists ever. I received absolutely different flowers than my order. Small broken flowers.read more

I Love this place . I am surprised every time . I ordered…read moreflowers for an event and they made them so special and took such good care in making sure they were placed out so beautifully and on time for our event We had 3400 guests and everyone loved the flowers What can I say .... Thank you so much ! Jeanne Catherine