Thank you, Pedro, for helping us throughout this wedding journey. Pedro helped my fiancé create the…read moreengagement ring that was absolutely perfect for me. He is friendly, genuine, attentive, and incredibly honest. My fiancé originally came in just for my engagement ring, but we ended up purchasing my two bands, his wedding band, and all of my wedding jewelries here as well. There are so many beautiful options to choose from, and if we couldn't find something specific, Pedro always found a way to make it happen. We truly love doing business with Pedro and have decided this is the store we'll continue trusting for years to come. Any future gifts--from jewelry to watches--will definitely be purchased here. Highly recommended!

My husband went in when they were closing in Middletown and bought me an anniversary band and it…read morewas supposedly 8000 down to like $2900 and he bought it and within a week one of the diamonds fell out. It was very disappointing and they were closed by then.

My elderly parents brought my grandmother's watch to this shop to be repaired so they could give it…read moreto me as a wedding gift. The watch remained with the shop for approximately four months, and in the end, the repair was not completed. When my parents asked for the watch back, they were told they would have to pay the full repair price even though the watch had not been repaired. They offered to compensate the owner for his time and effort, understanding that some work may have been attempted, but he refused and would not return the watch unless they paid the full amount originally quoted for the repair. Because the watch has significant sentimental value, my parents felt they had no choice but to pay in order to get it back. The entire experience was frustrating and upsetting, especially given their age and the emotional importance of the watch. Based on our experience, I would not recommend this business. If you leave a valuable or sentimental item here, make sure you have a clear written agreement regarding costs and what happens if the repair cannot be completed.

I agree with the other 1 star reviews. He ruined my Omega to obsebilly put a crystal on; I didnt…read moreget why he was telling me about taking watch apart etc. - made little sense. So I ended paying him $20 to ruin my watch. My only recourse is small claims court and it's not worth my time. DO NOT GO TO THIS GUY. He is essentially greedy and incompetent. Aaron

Dante is a master goldsmith. He remade my mother in law's engagement ring to fit my specifications…read more It was exactly what I envisioned. He made a necklace for my husband that also came out perfectly. He takes pride in his work and we are so glad we discovered him. He is a gem.

Just as an update, know that unless you purchase or have purchased jewelry with them they will NOT…read morerepair it. Be advised! Very unhelpful service. Do not go here.

Very disappointed and saddened in this business. My wife…read morebought me a high end chronograph as a wedding gift, for several thousand dollars. An Ollech and Wajs diving watch. After a few months I noticed that despite my regular windings, it would run slow. Then I took it into a shallow pool. And remember the face of the watch said "waterproof". The watch stopped working. The face was damaged by droplets of water that leaked in. I reached out to Rick, the owner of this establishment, about fixing this issue. I was told that a simple maintenance and cleaning would get it back to normal. But he ironically said he did not have the time. So not only was the watch faulty from the start, Rick did not take any responsibility for it. What saddens me the most is that the watch used to be a beautiful symbol of my marriage, and at one time I considered it to be the nicest gift I had ever been given. But after my interaction with Rick, it's just a sore reminder that you just can't put your trust in small businesses anymore. Where is the integrity? It's no wonder people end up just going to Amazon now. Further evidence that American businesses are self destructing due to a lack of honor and laziness.

I wanted to just be very transparent here because to be honest I am tired of this placed coming up…read moreas a Watch store for Repair or Service work. They DO NOT perform any Watch Service or Repair work Period! ONLY if you buy a watch directly from the owner will you get any type of Watch Service Work!

Needed links removed from a watch band. The job was done quickly and professionally. Owners were…read morevery nice.

The owner is a skilled watchmaker, and charges market rate. I brought my dad's tag to him, and he…read morerepaired it to within my standards for a reasonable price. I have also used him to replace watch crystals over the years. Never had a problem. Why do I go hear over other places? Consistent quality. You go to a jewelry store, and you have no idea who is working on your watches. You go here, the owner is working on them.

Sorry to say my last experience with Sterling was less than satisfactory. The quality of the…read morerepairs has gone downhill in the last few years. I left a piece to be repaired and got it back in worse condition than I left it. I had to leave it again to be fixed the right way. When I picked it up the second time, the sales person was condescending and made me feel like it did not understand the nature of the repair, however, I knew exactly what I was talking about. She just did not want to admit that the poor quality repair was their mistake. Sterling has always in the past been known for quality repairs, however, this time they missed the mark and I don't know that I will trust them again.

Bought a pendant & chain here, high quality sterling silver and nice options. The tall girl who…read morehelped me always looks like she is being held captive. She costantly looks miserable and never smiles, no small talk ... whenever I shop there I get stuck with her and I wish I had the confidence to ask to switch sales people, because she makes shopping feel like a chore! I've gone in before and wanted to purchase but she was the one who helped me/belittled me over stones, so I left without making a purchase. I went back a few weeks later to get the jewelry I wanted and I got stuck with her again!! Didn't purchase. Great stock/options but need better sales people who seem like they want to help you.

Fantastic jewelry, all hand made in Peru using natural stones. Everything is 92.5 sterling silver…read more They do watch battery replacements, repair, jewelry repair, and even make custom designs! Check it out, i highly recommend it!

From the very moment I walked into Achiq, I knew I came across something special. You're initially…read moregreeted with the warmest welcome, and yet, you aren't followed around by an associate forcing you to shop for something in particular. I was able to browse! Incredible stuff - seriously. With my comfort level at an all time high, I found a number of pieces that I was captivated by. The mystic collection is definitely where I categorize myself. It's very sleek, timeless, and classy. So, I asked to see a few pieces (because I wanted to try EVERYTHING on - but I paced myself), and found out that the sterling silver comes from Peru. The details are stunning. The types of stone that some of the jewelry incorporates was foreign to me - think Amazonite, Serpentine, etc. - which added an additional element to the uniqueness of Achiq. I absolutely adore this little shop and all of the jewelry I went home with. Thanks again everyone at Achiq!

I have done business with Dynasty for 25 years. I have always been pleased and is the only jewelry…read morestore I feel comfortable with and can trust.

A very nice jewelry store on the main drag in Berlin…read more It's pretty large as far as locally-owned jewelry stores go, with an apparently wide selection. I was here for a ring resizing, so I wasn't exactly doing much "shopping around." But the guy at the counter was very nice. He took the time to make sure we got the size right, and performed the work in just a few days. I'm sure they'd cover most any jewelry repair and adjustment needs. Support a local business too! :)

Quickly fixed, kept me updated on issues my son's PS5, price was reasonable excellent and…read moreprofessional about fixing the problem

From the owner: AAT All About Tech Meriden Fix It All - From Cracked Screens To Water Damage, We Are Ready To…read moreProvide Superb Repair Services for Cellphone, Computer, Tablet, Laptop, Smartphone, Console, Drone, Watch, MacBook,iPad. We do Repair Services in Connecticut