All of the staff is great here! Today I had Janine and she was amazing! Would recommendread more

I originally booked a Brazilian but changed my mind in the room cause the pain was too much. They…read morestill charged full Brazilian price for removing a extra few strays on top of the regular teaspoon and my specific person was not friendly and seemed irritated when I had a question. We have literally 15 minutes together for the whole appointment and I felt as though I was asking too much when I asked to remove a few strays. She stopped, looked to the side with an irritated face waiting for me to finish my question. Also the actual result was not smooth, left a bunch of extra strays and overall not happy with the product whatsoever. Waste of money + pain. Also felt like front desk didn't give a shit when I said it was only ok. She goes "that's amazing." Clearly didn't listen. This was all at 945am. I'd understand if it'd be a long day and people are tired, but this was an hour or so after they opened.

I usually get sugaring right before vacation, and after trying a few places, I finally found my…read morego-to spot at Sugaring NYC. The environment is welcoming and comfortable, which is exactly what I was looking for. From the moment I walked in, the receptionist was super friendly and helped me check in quickly. The salon itself is spotless, and I appreciated that. After a short wait, my sugarista came out and immediately made me feel at ease. Unfortunately, I don't remember her name, but she was fantastic--explained every step of the process and kept a light conversation going, which really helped distract me from any discomfort. To be honest, it barely hurt, thanks to the small talk! I was thinking about sugaring a few other areas, but she gave me honest advice and suggested against it since I didn't have much hair to begin with. I appreciated her professionalism and wish I could remember her name to request her next time! Overall, Sugaring NYC provided a great experience, and I'll definitely be coming back for my pre-vacation sugaring sessions.

I started coming to this location after Columbus Circle closed down and always have a great…read moreexperience. They always start on time, and the sugaristas are great. Elizabeth worked on me today and was so patient, since I put on moisturizer before which made waxing difficult but she put in the time and was cheerful about it.

I really enjoyed my experience at this saline. Jenny was my technician and I got the essential…read moremanicure and pedicure. She did everything I asked, was patient, and even helped me pick a color. The space is very clean, quiet, and relaxing. They do eco friendly gel nails as well. I will definitely be back!

Quality of service was great, environment was calm and peaceful. Jenny did my manicure and brought…read moremy nails back to life, and she chose good polish for my skin tone when the one I picked wasn't working. I had an added keratin treatment, which was soothing for my practically ruined cuticles. Will be coming back!

Great place to have my eyebrows threaded $8 at this location in the Upper East Side of NYC. I…read morewalked in at the right time with no wait. She was very professional and efficient.

Quick and clean eyebrow threading, I'm impressed they got it so neat in such a short period of time…read moreand for a great cheap price. Still hurt like hell, but beauty is pain. Would definitely recommend if you're in the area!

Always have a good experience at this location. However there is always an overpowering chemical…read morescent at this location that isnt present at the others

Anita is as good as it gets! Anita is very efficient, gentle, and the best experience I've had…read morewaxing at several places. She is also a pleasure to talk to which helps distract! Anita - thank you!!

I went in as a first time client the other day. It was a Friday, and my waxer was Tykima. She was…read morefantastic! Apparently, she only works at this location on Fridays. She was professional, made the process as quick and painless as possible. She's been waxing for 12 years. You can tell you're in the hands of an old pro by her confidence and her finished work is excellent.

I have been a loyal customer of this location since 2011. This review is for the customer service…read morethat I received during my scheduled appointment yesterday evening. I was about to walk into the location yesterday and this lady just ran up and walked in front of me. I heard her say Valerie 7pm and I said I have an appointment for Valerie at 6:45pm. I go to the restroom and when I return the 7pm appointment is going in for her service. I went to the front desk and informed them that I have been coming here for years and that never happened. I was informed that she asked if she could be seen earlier and they put her in the 6:30pm spot. She goes you will still go in on time. That isn't the point at all. We came in one after another and my appointment time was first. I should've been offered the opportunity to be seen first. In my 14 years of being a customer at this location, that was poor customer service. I was very disappointed and expect a higher level of service. If Valerie wasn't so amazing, I would be looking for another location to go to.

Elizabeth was amazing ! Also did my eyebrows…read more Great V facial along with Brazilian highly recommend!

I went here for my first ever waxing appt and tried sugaring. My sugarista Kanchan was kind and…read moreefficient. The facilities were well maintained and had an adorable pink theme.

Grace was so sweet and accommodating. She did a Brazilian, leg, and underarm wax for me. Private…read moreand cozy lil studio.

Grace is lovely, professional and did my eyebrows to perfection along with my arm and faceread more

**** updating review. Read Below. The company never paid me back the money they admitted to…read moreovercharging me. Also I know for a fact the employee included in the review threw away one of my personal belongings after I had used the tanning bed.*** Terrible customer service experience in UES location . All the girls were very sweet except the front desk w long fake eyelashes. I've worked at tanning salons & been in customer service for majority of my career & she displayed one of the worst displays of customer service I've seen from any business. TL;DR - I came in and bought one bottle of lotion and new member one month which was only $39. When I went in the next time, the girl could not find my membership at all - nothing on record. I had to show her my chase bank statement to prove it. They realize she charged me for 2 over priced lotions rather than the membership - which means I was overcharged by $40. Not a big deal a mistake. I went in every other day and the girls all said they would fix it but never did. Finally. I go in and it's the girl working who overcharged me so I politely explained. She immediately started giving me attitude and said that never happened. Then she said she evenly charged me which I told her the other girls both told me you overcharged me, which sh kept denying. Finally she does some math and tells me I was only overcharged $20. Which was incorrect . I said I was overcharged $40 and I asked her what the price of the bottle was so I could do the math myself and she literally refused to tell me. Started ordering me to tell her my statement even tho I did everyday and it was written down. Never apologized for the inconvenience - instead lied , lied again, refused to give me information of items I bought and then stormed off . And was ranting in the hall how she needed to leave. So unprofessional. Not about the money or the mistake but just how terribly handled a situation that was her mistake in the first place . I will not return because of her . Beach bum beds are nicer anyway

Very engaging staff and high quality equipment. It's super clean and elevated compared to other…read moreplaces in the city. I prefer it way over beach bum and I love that they have other amenities like fit body wrap and cryo...first found out about them through Groupon and loved the experience, ended up getting a month unlimited afterwards. The associate Blake has a very magnetic personality :) highly recommend this spot!

Made my appointment through website a few days ahead of visiting- easy process. Staff were friendly…read moreand the salon is so clean and welcoming. I never had this done before and Marquita was very informative and so nice! I am happy with the service i received and will go back. They offer a monthly membership but i did not feel pressured to join.

I've been eagerly anticipating the opening of Sugared + Bronzed in my neighborhood, and it was…read moredefinitely worth the wait. Janene was incredibly professional and made the entire experience pain-free. Her technique is excellent!