I came in to cancel my membership since I only had it for tanning and decided to make the switch away from tanning beds. It was a little busy and the woman working the check in counter was multi tasking. It was pretty fast and she was able to get me canceled without me having to pull up the app and found me by my phone number. She also informed me that id still incur a charge for the month but that id have access to the gym for a few more days. Good communication, clean place just not the fit for me any more. read more

I've always liked it . Convenient and has all the machines I need personally. Favorite part in the hydro message chair.

Midtown and dimond locations are atrocious for using any equipment at all. People that workout there spend half hour on a machine to do 2 sets due to having 5 sets of texting and social media to get in before actually working. It's easy to see why it's judgment free as it's also workout free. It's an overcrowded hangout and you get nothing accomplished. Money is better spent at an actual gym and not a highschool hangout with some entry level equipment as a backdrop. The end result is a cancelled membership . read more

This is my third and final review for Planet Fitness and this time it's for the Northway Mall location. Accessibility is the easiest out of the three being that it is located in the mall and a very large parking lot with no shortage of parking next to the gym. The gym itself is very large and rivals the space of the Dimond location. The locker rooms like I've mentioned before at this location are very narrow since they are separated by aisles and can be quite cramped during the morning or after-work rush. This is relatively a minor issue for me since I'm generally happy with the layout and the availability of the exercise machines no matter what time of day it is. The employees are also very friendly and professional here. The manager adding my North Carolina membership took only a few seconds to get me added to their database as opposed to the midtown location where I had to wait a few minutes for them to add my membership. One thing I forgot to mention in previous reviews are the gym's hours which is very convenient for the most part. They are open 24 hours Mon-Thurs. and open early till 9PM Fri-Sun. They have the largest selection of items for sale here compared to the other two locations. They have a full clothing section of sweatpants, t-shirts, sweatshirts, and outdoor clothing with the Planet Fitness logo in addition to the accessories I mentioned in my previous reviews. Treadmills, exercise bikes, free weights, stretching areas, and conditioning equipment are all spread out to give you plenty of personal space and comfort for your workout. The treadmills have a new feature added since the last time I was here. In addition to listening to the TV's hanging from the ceiling set on various cable channels. there are also plugging stations for your iPod to listen to music without having to worry about running on low power while jogging. The gym members seem to enjoy exercising here with a steady flow of regulars eager to get started on their workouts and I can certainly understand that based on what this location offers. The only issue for me is just the locker room, but anyone coming here can be assured of having a comfortable and productive workout without any distractions. read more

Yes I know there's a 40 dollar fee for the start up then after that is the service payments. I paid my start up fee which is $40 then after that it's your service fees each month. Now when I start up you pay as I did the $40 then I paid my monthly charges. After 2 months I shouldn't have to pay another yearly fee again when I just started and only been there 2 months. Maybe I didn't make my self clear but if I have to pay more then my monthly dues every 2 months you can take the service cause I don't want it. I was told one yearly then I pay my monthly for the rest until I have to renew a year later. No one said hey pay your yearly then do it again every 2 months. read more

The closure of the Penland Parkway gym has resulted in such a flux of members at my location that I am cancelling my planet fitness membership. The roof was a problem when I lived near the Northway Mall and while there was always construction, it seemed, nothing stayed fixed. Buckets scattered over the gym catching water, sections closed off due to repairs, etc. Within 3 years, the roof collapses and here is the kicker- NO ONE IS SURPRISED! Except for, it would seem, the bumbling private owners with no contingency plan. Now, the only time I can get a parking space is at 3am, I am fighting for every machine and my workout plan (back day, leg day, etc) has been entirely disrupted. I'm just grasping at whatever machine is available. This is stress inducing for someone who already has anxiety about going to the gym in the first place. Respectfully, Planet Fitness, do better. read more

If you've ever felt self-conscious about joining a gym, you won't if you give Planet Fitness a try. They offer two different memberships, a classic $10 one and a $21.99 Black Card membership. It has just about everything you could need for your workouts, including spray tan booths and massage chairs if you have the Black Card membership. A trainer is usually on site as well, and classes are free with the Black Card membership. There is usually a total mix of age groups at Planet Fitness, which is another reason why I like it so much. You will not feel any pressure once you get comfortable here. read more

Excellent location, excellent equipment. The best part about Planet Fitness is not having to wait for equipment to be available. 2 hr workout and then 15 minutes in the massage chair is the way to go. Think about it, if you go to PF 2 hours a day 5 days a week, that's 40 hours a month. 20/40= 50 cents a day read more

Okay, so if you're someone like me and you just want access to the equipment, or if you would like to set up time with a trainer-- this place is the place for you! For simply being a gym it's perfect; as well as they have all new equipment midtown since they moved. read more

Pretty decent gym for the price you pay monthly. I pay $19.00 per month to utilize any of their facilities, and have access to their tanning and massage chairs. The Northway mall location is pretty spacious. Plenty of machines were you aren't just standing around waiting for one to open up. Everyone at the gym is your average Joe, not really any meatheads which I like. If you don't care for the tanning or massage chairs and only want to go to one gym, the membership is only $10 which is a steal. The hours of operation are great as well! Definitely worth checking out. read more

Conveniently located near my house. I never have to wait for anything, even the tanning rooms are always available. I like going to the gym when it's not crowded and this location is never crowded. Only down side is the open windows to the Northway Mall. I dislike having mall goers watch me work out lol Only downside is that they're always closing due to leaks or their ceiling collapsing, annoying. read more

Completely worth it for the price. They charge the same for us up here in Alaska that they charge at all their facilities down in the lower 48 which is awesome. Most gyms try to stick you just because we are in Alaska. They have deals all the time with no sign up fee etc which is nice. If you have a contract and need to cancel it before the year the buyout is only 60 bucks or so unlike the Alaska club which it is 500 dollars which is absolutely absurd. I don't feel like I'm being nickel and dimed here and locked away in a contract here like a prison sentence and have been much happier. Yes I miss having a squat rack but there is enough of everything else and a big enough facility where I get a great workout. 24 hr facility always staffed with friendly people and never crowded. Great deal. read more

Up until this morning, I loved this gym. I have been going 5 days a week for years. The staff was friendly, it was clean, they had all of the machines I like to use. This morning I went in, 3 days after the mayor issued Emergency Order EO-13, mandating the use of cloth face coverings or masks in Anchorage, and it was the first time anyone asked me if I had a mask. I informed the 3 employees behind the desk that I have asthma and I cannot breathe through the mask. They refused me service unless I could produce a doctor's note stating that I have asthma. The mandate specifically exempts me from needing to wear a mask and prohibits a business from penalizing me for it. It also specifically states that they cannot require me to provide documentation of my medical condition. Yet I was refused service and asked for said documentation. Thanks so much for making my struggle to get healthy even harder. P.s. Emailing that address in the comment accomplished absolutely nothing. read more

The place is clean. It's also the latest planet fitness in Alaska. However the employees don't always seem to be paying attention to the wants of their customers. So a three for clean but also a three for customer service. I also think if they provided face towels that would be nice- it's not exactly cheap and you have to sign a contract that forces you to also pay yearly dues. Lots of hidden fees. But I'm sure it's like that with all gyms read more

Planet Fitness - Massage room complete with magazines and tv - Gyms Near Me - Anchorage, Alaska

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Solo the sales rep at the counter helped me so much with my bill and had amazing customer service and she was so nice. Thanks again for all your help! read more

This was the only PF gym I visited while I was in Anchorage. I went twice and both times it was clean, quiet, and not crowded. They don't have all of the machines I am accustomed to using in Oakland, but they still had a decent selection. They could use some kettlebells though! read more

The gym is fine considering the price. I've never had to wait for any cardio machines. The weight machines and free weight area are decent enough for the average person that strength trains. The staff are always pleasant and the locker rooms are fairly clean. I just wish there were stepmills at this location. read more

For 10 it's the best ever .... not too many ppl nice and clean..... huge parking and open till late most of the time

I love this gym it is affordable and the equipment are new .I love using the tanning too.highly recommend

I wanted to like this place it seem to have all i needed in the way of fitness machines . good review on the new but . when i went to take a tour at the time i was going to use the gym. I asked for a tour. the young lady there was enthused until i started to ask questions. She first explained the cheap plan for monthly membership . She quickly went thru how the no contract plan work skimming over the big detail that they needed my checking account info so they could Auto deduct from it. hummmm RED FLAG! I said i was uncomfortable with that may i pay with a credit card ! for 190 + dollars , even with the yearly maintenance fee it did not add up. 120+38 =158 ( my relocation of the numbers might be slightly off but not by much). I asked about the difference and that's when it started to go south . She said with a strait face , you are paying for a year in advance so that's way it costs more ! HUH? I MENTIONED I WOULD BE PAYING THEM FOR A FULL YEAR , THAT MEAN THEY HAVE MY MONEY AND IT COSTS ME MORE ? She gave me the look stupid look . I then had to ask her to explain the other more expensive plans that's what i really wanted any way)S he then went on to explain the befits of each on a very scripted sales pitch worthy of a time share salesperson. ( i like a good sale pitch) . Planet fitness will only take your money for the other plans via yous checking account. RED FLAG AGAIN . I mentioned I was willing to pay a year up . They do not allow you to pay for a year at a time. no cash no credit card nada zip zero . This made me highly suspicious and I told them so . Somewhere in the back of my mind i recalled s scam of fitness places over charging ., not cancelling and committing fraud . I am not saying that this franchise does that but I went home and got on the net. Googling Planet fitness problems with checking accounts. WHOA ONE ONE SITE ALONE THERE WAS OVER 700 HUNDRED PEOPLE PISSED OFF TO WRITE ABOUT THEIR EXPERIENCES WITH THEM. So make your mind up about them and your bank account . I did read more

I absolutely love this Planet Fitness! The staff is exceptional, I cannot say enough about the professionalism and enthusiasm of the manager Sherry! Their trainer, Jeremy, is tantamount to what you'd expect if you hired an expensive personal trainer. He far exceeds what you'd expect from an "inclusive gym trainer"! The facilities are always really clean and you almost never see an out of order sign because the trainer fixes equipment right away! read more

Pretty basic Gym. But its Convenient' Clean the staff is friendly the equipment is all pretty new .Plenty of free weights and machines. And its open 24 ours multiple locations around town. you can go to all of them if u have the black membership Only $20 month. Which also comes with tanning which i don't use but i know other people like. I wish they had some more amenities like Jacuzzi or steam rooms. but for $20 its definitely 5 stars. read more