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    Planet Fitness

    5.0 (2 reviews)
    Open 4:00 am - 10:00 pm

    Services - Planet Fitness

    Personal training

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    2 years ago

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    2 years ago

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    Life Time

    Life Time

    3.0
    (298 reviews)
    3.2 mi

    Been there several times since it opened 2 weeks ago…read more I have experienced nothing but friendly people. They just opened at the beginning of the month...so the few glitches in the system is not a surprise. They are adding classes all the time but the demand is high. I think this is due to just newly opening Did the Mother's Day massage and facial. Maria was amazing! I have taken a cycling class called Amp. Good class higher intensity Can't wait for the new classes coming I also went to a Dynamic Stretch session. Wow. Noticed a difference in my squat within the hour. Into to Pilates was very informative and I suspect I will be taking more The Dante Jam class was so much fun. But expect to burn some calories! Next trying Yoga. Mat Pilates, and Intro to Pickleball

    Visited the Gilbert location. The guest pass process was more complicated than expected. It…read morerequired downloading the app, creating a profile, and having the pass emailed, with the gym member needing to be present during the visit. Day pass pricing at the Gilbert location is $50 for adults and $30 for children, which feels high for what's offered. In the family locker room, several lockers were not functioning properly. Assistance was requested, and it was mentioned that the locker selected was already known to be broken, though it didn't appear to be marked or addressed to prevent the same issue for others. The pool area felt underwhelming and quiet. The hot tub is restricted to ages 12 and up, which may be limiting for families with younger children. Overall, staff interactions felt minimal and the environment wasn't particularly welcoming or engaging.

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    Life Time
    Life Time

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    Mountainside Fitness Gilbert

    Mountainside Fitness Gilbert

    3.8
    (269 reviews)
    6.5 mi

    This is hands down the best Moutainside in the valley! I signed up for Moutainside in North…read moreScottsdale but I travel all the way to this location just to experience this club! It is built better than any of the other clubs! It's fairly new but it's built better than the newest locations. I enjoy playing basketball here and can get some pretty good two on two games going with the guys that go here! The customer service is outstanding! Everyone from the general manager to the front desk guys and girls are so friendly and helpful! I was looking for the nearest pool and they took the time out of their day to find the closest pool and hours! I think every club needs to have a good set of personal trainers! I was able to work briefly with Shad! He didn't have a client at the time and he was able to show me a few shoulder workouts! That is what you call love for the job because most trainers would have been focused on booking you but he just wanted to help me get my shoulder workout done right! Thank you so much for taking that time to work with me! I look forward to training with your team in the near future... Thank you all for the amazing customer service! I wish this was my home gym but I'm glad to make it my 2nd home gym!

    I've been a member at Mountainside Fitness in Gilbert for about a year and a half, and…read moreunfortunately my last experience was disappointing enough that I canceled my membership. One morning I was taking my 2-year-old to the Kid Zone when he urgently needed to use the restroom. We were clearly in a rush, but the front desk employee stopped me and insisted I scan a QR code before letting us pass. The interaction felt unnecessarily strict and passive-aggressive. If I didn't have a membership, I wouldn't even be able to use the Kid Zone, so the situation could have been handled with a little more understanding given that I was trying to help my child get to the restroom. What made the experience worse was the tone. It felt like a scene was made in front of my child over something that could have been handled calmly and quickly. For a gym that charges close to $50 a month, I would expect a higher level of customer service and basic courtesy. I spoke with someone at the register afterward and was told the manager would be informed, but it has been over two weeks and I haven't received any follow-up or apology. Between that experience and the already high membership price (especially considering the sauna often smells unpleasant), I decided to cancel my membership. I'm very disappointed and will be going to a different gym moving forward. Unfortunately, I can't recommend this location based on my experience.

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    Mountainside Fitness Gilbert
    Mountainside Fitness Gilbert
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    Planet Fitness - gyms - Updated June 2026

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