Do NOT, I repeat, Do NOT join this gym. Broken machines, no employees monitoring the timed stations and no help by staff. To top it off, when you join and ask them when your annual payment will be deducted from your bank account, they shrug and say "don't worry, sometime next month", only to take it out on the 1st of the month days later. When I started a dispute with my bank, it was resolved with their bank and I was reimbursed the $59 fee plus a late fee. Instead, I keep getting billed for more and more. When I call their billing company, they tell me to contact my home gym. The manager there, MAYA, refuses to help me & now my bill is up to $104 for a gym membership that I cancelled on February 11th and have not attended since January. Buyers beware!!!! read more

I have been a member of PF for a decade so far so good until now. The gym looks like if it will be closing its doors soon. On the main floor alone there are 6 Elliptical machines "out of order", (OOO), a "bike" a machine similar to the Elliptical but sitting also OOO, out of 4 Massage Chairs only 2 working. There are no merchandise on the wall, no pens, no purple tootsie rolls, no protein bars. What is happening, It's a shame. read more

Update 9/14/25. ZERO handwashing soap in men's restroom again. Employees could not give 2 sh*ts about it. Health department needs to get involved here. read more

What is going on with the ceiling??? I am alarmed by reports I have heard of debris falling from the construction going on upstairs. Today there was yellow tape bordering part of the no critics area, and some people were working out in there anyway ! How is Planet fitness ensuring the safety of all its members? I am seriously considering going elsewhere. Corporate's response was to speak with the management but he's never there when I am. This is an inadequate response that does not seriously consider my concern about the safety of the gym's ceiling. read more

Affordable gym located across the United States with multiple facilities that can be used by all black card members. Great bargain if you ask me! read more

Planet Fitness - Inside - Gyms Near Me - Great Neck, New York

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It is my first time trying this location but it seems well maintained and good. It is on the basement but it is pleasant considering it is located on the basement. I have been to 6-7 PF location and it is very convenient. It is located in a shopping mall with plenty of parking. read more

There really should be an option for "0 Stars". YELP, get in that ASAP! I cancelled my membership in 2022 due to the fact that due I became permanently blind after a surgery gone wrong. As much as I tried(with assistance) to work out, the Great Neck gym was not designed for those with disabilities such as mine. The front desk apologized. I reported this to the department who handles issues with the American With Disabilities Act. A federal law. I never received a receipt of cancellation in writing, on their app, or any other form. My problem with Planet Fitness escalated after I had realized they had continued to charge me monthly for 1.5 years. Speaking to Great Necks manager I was first offered $100. I did not accept. I explained I had medical setbacks and was hospitalized for a long time. My health proxy and POA became responsible for basic bills and utilities. They themselves didn't notice the charge. I called back to have a further discussion and brought up ADA which then the manager offered 4 months refund, which I accepted even though it was not justifiable. I decided to pursue calling corporate and filed a claim, which was later denied. Currently the remaining balance has been added to my lawsuit with the help of the Attorney General who addresses cases involving ADA violations and consumer theft. Planet Fitness began screening my calls and no longer answers to any form of contact. People with disabilities need to stand up and speak up fortheir rights. A ramp is not enough. Good for some but not enough for me. Not all disabled people are the same. There's a huge misconception and not enough railings and guiding installed in gyms and other companies. Planet Fitness has been in the news lately For numerous complaints. There is a reason for that. The unsavory reviews left by other dissatisfied customers is proof that Planet Fitness is a failing company and for good reason. Don't be fooled by their low prices they will discriminate, they will dismiss your opinions, they will disrespect you. If you wish to share any complaints, file a claim at this contact from Planet Fitness: Heather Hansen Regional Operations Manager - Long Island West -Planet Fitness Corporate Clubs 4798 New Broad Street, Suite 300, Orlando FL 32814-6436 Email: Heather.hansen@pfhq.com #justiceforthedisabled read more

Nooooo! This is the worse place.... I waited for them to open and NOONE CAME!!!! They are late to open ... I decided to go to LA fitness! Honestly $40 and there are open 24hrs Monday to Friday .. and this is with a free guest... Go to LA fitness!! Also clean place.. Plant fitness was nasty and dirty!!! Sad even the bathroom This place is a no no read more

To whoever said I should stop by and chat with someone about the funky stench at the gym, lol, I DID. If you read my review I said I stopped to check if it had improved and it hadn't, and the employees at the front desk both confirmed that there was an ongoing problem they thought a little febreze would help but I'm not interested in smelling febreze during my workout either, especially not funk + febreze. It's been years, why don't you fix the problem. read more

So I was a member at planet fitness for years when I lived in Astoria , because they were located on Steinway that was super convenient and not for nothing the $10 a month membership was pretty nice compared to other gyms that cost triple that amount . The gym was nice , they had plenty of machines , tanning beds , comfortable lounge chairs and every Tuesday that had pizza . The down side is the clientele was kinda young and the machines where never really cleaned well from the person using it before you . You constantly had to make sure to clean your machines before and after use to be kind to the next person and it was very busy no matter what time you went . read more

I really like planet fitness it's a big place for everyone to workout with weights and free weights and do exercises they really keep the place clean and everyone has to wipe down the machine equipment. And if you're working out with friends please be careful. read more

Don't come here if you have to come at night time. A worker yells extremely loud in a drill sargeant voice every 2 minutes about 15-20 minutes before closing that the place needs to be cleared. It is literally every two minutes and annoyingly loud. If the place closes at 10, we are paying for an enjoyable workout until then, not an anxiety ridden workout while getting yelled at. So unprofessional and nerve wrecking at this location. read more

I have been to other planet fitness locations especially the one in Los Angeles near downtown was disgusting literally!! This location is clean and come on who can possibly beat $10 deal. I had a membership at LA fitness but it was too pricey for me and needed something more affordable. For most individuals it matters if theres a swimming pool, towel services, and sauna but for me all those things don't matter. There's an area for abs, complete body workout, weights, treadmill and many other machines. I never use their bathroom but they have locker area and showers. Personally even if this was some high end gym I'd still shower at home. Parking is an issue when it's busy because the gym is located in a shopping center complex. But evening time is not bad at all. I either workout in the morning or in the evening therefore never had an issue with parking. Weekends are my favorite since nobody wants to workout the gym is usually not so busy. Hours Monday-Friday 5:30am-11pm Saturday-Sunday 7-7pm read more

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I am an exercise freak and I love to dance and workout ‍ and achieve goals everyday no matter what anyone else does say! Now that I have a new Fitbit I'm on target for my goal and I'm getting stronger in every way and I'm improving my skills so hopefully this helps one day!Go to planet fitness for a few weeks and see all the benefits you will achieve! read more

Planet Fitness - I walked 10000 steps and earned my sneaker badge go for it people! - Gyms Near Me - Great Neck, New York

Sadly, the PF in Great Neck has declined. TV monitors that have burned out are not replaced. Those monitors that are working are mislabeled and do not show the channel that is indicated below them. A sink in the men's bathroom has not been working for several weeks now. There are papers and refuse on the floors that are not picked up. The staff is pleasant, but unconcerned. They stay behind the front desk and chat among themselves, rather than circulate on the floor. read more

In the last 2 weeks the club has turned the heat way up. It is extremely difficult for the average person to exercise in 80+ degree heat. But the front desk doesn"t care. read more

This woman Asian hate at the front desk wasnt very professional and got upset very easily. Very rude. Very poor customer service. Stop asian hate please! read more

Planet Fitness - Gyms Near Me - Great Neck, New York

I worked out at Planet Fitness, only a few blocks away from my apartment. It is absolutely a dream to have a gym within walking distance. There are plenty of cardio and weight machines for any fitness goal. I didn't get a chance to try the Black Card perks like the massage chair and aqua massager but they looked like they could really be relaxing after a hard workout. read more

I was in town for a week and went every single day and this place is great. The employees and staff are incredibly nice and the facility itself is big clean and has everything you need. I would say that this location is a little busier than other planet fitness is that I've been to but it's a great spot. No complaints great gym and really great employees. read more

The dumbbell and cable areas are too crowded. This summer they're encouraging high school kids to use the facilities for free.... Big thumbs down! read more

Planet Fitness - Just a bad idea.... As it is, there are way too many teenagers in this gym. - Gyms Near Me - Great Neck, New York

I dont know why there's so many bad reviews of this gym, clearly people are being picky about things that planet fitness never promised. 1 this is not a private home gym. it's going to be busy at times. maybe come at a different point in your day if that makes you so upset to leave a bad review. 2 great promotion to let high schoolers use the facilities and instead of discouraging them maybe help them with machines/work out routines since you are so old and experienced! I feel very comfortable coming to this gym. All the machines are easy to find and there's usually two of each which is very convenient considering people waiting while you're finishing your reps is a bit anxiety inducing. The AC is always blasting which i appreciate in this heat. I actually recommended this location to a bunch of my friends. 10/10 from me. If you're looking for more of a private gym take your $10 to equinox....but you'll be out of another $200 and i'm sure there is traffic there too...it's a public space! read more

I love this gym, a lot more than my home gym. This is what I love about the gym, I love the dim lights! It def has a working out in your basement kind of vibe. I hate super bright lights so the dim lights are a plus for me. Also, I love the old machines! Some of the newer machines at the other PF's, they're not designed as well! Something about them I Just dont feel like they workout the spots I want. Now to the cons, though the pros outweigh the cons. The Glute machine needs some WD-40. When I say the machines here are old, Im not kidding. They look like they havent been upgraded in years. The biggest con of this gym applies to all PF's which is the check-in process. Omg, I hate it so much. The app fails to load the membership card in a timely matter. What pisses me off 1000% more is when the workers tell me "You can take a screenshot of it".... which number 1, is still inconvieant and number 2, just a workaround to their crappy app! Go blame your app devs and stop blaming the customer. Besides the garbage app Im forced to download I love this gym! read more

Place is clean. Equipment gets repaired in a reasonable amount of time. Price is right. One star deduction for the 30 minute workout area. I like it as it's a quick way to get an efficient full body workout. People use it as an overflow area and do not let someone doing the circuit work through. Staff never police the area so more often than not you can't get through without a hostile moment. But for $10 a month I'll deal with it. If it isn't going to be maintained rebrand it as something else. read more

Should be called planet Sh#tmess Half the treadmills don't work . Machine's not bolted in some tip More employees not all but most just text behind counter like there doing you a favor.hey you get what you pay for DONT forget they let 14-18 year olds use gym free all summer and they sit on machines and look at phone read more

$10 a month. For the price this place is unbeatable! I am skeptical about whether they will try and change the price on me later on but for now this place is more than affordable. Drawbacks include the extreme overcrowded nature of the gym. They have plenty of cardio machines but only one of the most common weight lifting machines. The machines themselves are also a little funky. No nautilus machines here boys They have clean bathrooms and changing areas though. They also offer expanded benefits for a higher membership fee. Great place for a beginner, or someone just looking for a gym to do cardio in. read more

Planet Fitness - Gyms Near Me - Great Neck, New York

I can't speak about their equipment, classes, or instructors. But I can speak about their customer service Giving them a credit card is like giving them a blank check. Especially as it relates to minors. They are happy to charge your card without warning when they opened after covid, without a signed renewal agreement, and without parent consent. As long as you forget about them they will keep charging you. Good luck getting a refund. The front desk girl was rude, and uncaring. She actually dared me to do something about it legally. I almost never write reviews but this branch infuriates me as they are taking advantage of minors. I used to care about local businesses. Still do..but this one is off my list read more

Great place love it so much go there all the time. Extremely clean constantly workers are walking around making sure everything is OK. Very caring and again very clean. Love this place. I think this planet fitness in great neck is my favorite management. He's great workers ... read more

Second time in 10 days I get to the gym at 7 AM and it's not open. Complete joke. Yes I get it's a cheap membership, but come on at least maintain the basics like opening on time. Not a surprise because with the exception of a couple the staff seems disengaged and disinterested in anything other than their cell phones. Really considering paying more for a gym that I know it will at least be open on time. read more

I like to come to this gym because of the location. The staffs are nice. There are a lot of equipments. The cleanliness is Okay. They don't often clean the machine, little dusty. Until today , someone broke in to my husband locker and stole his money. Never again to leave anything in the locker. read more

Bad service with my request about plan cancellation, I was trying to call, I was investing so many time to be there and make a claim with the manager and is being almost 30 days without any refund and answer, I don't recommend this gym at all. read more

Can't beat $10 but you pay for what you get. I've been working out here for the past 4+ years and i still like it overall. Enough machines i can hit every muscle and weights like barbells and dumb bells up to 70 i think? Not that i am lifting that heavy although i wish they had squat racks or heavier barbells but that's the point not to have super heavy lifters/gymrats there. Mix of elderly, beginners and more athletic younger people there. Haven't had too many problems getting equipment but it does get crowded during rush hour obviously but i can always find another thing to do. No yoga balls, steps, box jumps, ropes either that you may find at other more expensive gyms. Pretty big area for cardio and floor work like abs and ballet bar. Only thing i don't like is that women leave their stuff in 1/2 changing rooms for the showers (3) making it difficult for other people to use the changing rooms. Bring your own towels and bath stuff. Generally clean and they switch out the paper towels/clenaing spray fairly often but sometimes the locker rooms can get a bit messy. Pizza on the first monday of the month these people are savages taking 2-4 pieces soem to eat there and then to take home so get it quick. Comes on the hour line up. Bagels on the second tuesday of the month i believe never been there for it though. read more

Don't you hate when you go to small gyms or gyms in your community where you see everyone and their mother including their dog?! Well I do! Lol I went to LAKE SUCESS LA FITNESS for a while but seeing people I knew was annoying. Then I joined Blink Fitness in Springfield Blvd and I mean it was alright. It is small though. A friend took me to Planet Fitness-Great Neck and I loved it! It is huge! Everything is sectioned off and staff is nice. Great workout, people leave you alone! I love it ! They have a massage room and even a tanning room, I mean that's pretty dope. I don't have a membership w Planet Fitness but im definitely going to make that move! read more

I haven't seen the gym but I called more than 10 times and can't get through to anyone. Incredibly frustrating considering gyms can only operate at 30% capacity and I want to know if they're full, near full and what their capacity is. 1-Star for having zero way of contacting without potentially wasting my time to drive over and try working out for 45 minutes. read more

Let me start by saying this is a review of Planet Fitness in general and not this particular location. The staff at this location have always been nice and they keep the place pretty clean. When I went to cancel my membership it was painless and took less than 5 minutes. Planet Fitness is not a gym in the traditional sense. They pride themselves on their slogan "The judgement free zone." It is ironic they say this because while they are open to people who have never been to a gym before, they look down on the regular weight lifter, or as they like to call them "lunks." A "lunk" is someone who has any shred of visible muscle and knows how to workout. There is a "lunk alarm" that the staff members can press when they feel people are being too loud or dropping their weights. I don't know how they can legally get away with such a liability, because someone can get startled by this rude and obnoxious alarm and possibly injure themselves in the middle of a set. Planet Fitness is dirt cheap and you get what you pay for. For only $10 a month you basically get half of the equipment that you would get in a regular gym. There are no squat racks/barbells, rather Planet Fitness is equipped with smith machines. Smith machines are not effective for squatting, dead lifting, and bench pressing. If you are using the smith machines for these exercises you will lack critical stimulation of stabilizer muscles that help you lift more weight. The dumbbells only go up to 75 pounds, which for most people is fine, but for anyone who lifts regularly you will soon run out of dumbbells to use. A place with fitness in the name usually means that you would be entering a place that encourages a healthy lifestyle. The word "fitness" mean pizza and bagels to Planet Fitness, because that is what they serve the gym goers. I don't understand how any self respecting business can call themselves a gym when they serve food like this to the people that go there. I am convinced they do this to keep people fat and to keep them from going to a real gym because if they are eating pizza and bagels everyday they will not progress and they won't realize that they are not in a real gym. Honestly if you are looking to join a gym please do yourself a favor and avoid Planet Fitness like the plague. It is not a real gym and you can accomplish more in an actual gym in 3 months than you can in a lifetime at Planet Fitness. Spend the extra 15-20 dollars and get a real gym membership, and workout in a place that doesn't shun avid lifters. read more

Since this review, Planet Fitness has really improved their gym experience. They revamped the gym to have modern equipment (treadmills,ellipticals and rowers) and have an organized system for the hydro massage bed. (Its now a touch screen where you chose a time slot for an available bed.) The staff is very welcoming and attentive to concerns brought to their attention by members. Overall, happy with my $20 gym membership. -1 star because I have seen a roof leaks in sections of the gym a couple of times. read more

Now I've been a member here for awhile. Take into account I'm the type of person to just show up do my work out and leave, but what I saw today really disgusted me. I saw 5 people within 45mins not wipe down their equipment but that's not the worst part. I saw a guy lift his shirt up RUB and SCRATCH his stomach and continue to work out only to finish his work out and walk out not wiping anything down. With in my work out I saw no employee's sanitize anything. Definitely going to look into a different membership at another gym. read more

I've been a member for awhile. Great location, Great equipment! My only concern is the the turnover in employees. They come and go. Otherwise, I'm VERY happy with it. read more

If you're looking at this PF, chances are you are in and around the Queens area and the Astoria PF is another option. So I'll write this as a compare/contrast piece for you (I reviewed the Astoria one last year, as a reference): Facility: Great Neck This is newer, larger, and has less people. Only wait time is for the fly machine (same problem in Astoria - only one of these. A second would be helpful). Plus, as a new facility with new machines and more open space...it smells less like a gym. One thing though - bring a hoodie! There are spots where the air conditioning and fans will blow right on you and it will be COLD. Parking: Great Neck It has a shared parking lot and it is free, vs. metered street parking in (a very busy) Astoria. And during snow storms...definitely go to Great Neck. Much easier to find a spot when all the snow is just piled up in a couple of places in the lot. Food Options: Astoria Chipotle, Cheeburger Cheeburger, and a Japanese restaurant just can't compare to all the eats in Astoria...which may actually be a vote in Great Neck's favor if you're not a fatass like me. Eye Candy: Astoria Wait, you come to the gym to check people out? How dare you! I'm judging you right now. But if that's what you come for, go to Astoria. Sorry GN, but the truth is the truth. Hours: Astoria Great Neck closes at 11PM, but Astoria is 24/7 during the weekdays. read more

Planet Fitness - Just about closing time...this is probably the biggest PF I've ever been in. - Gyms Near Me - Great Neck, New York

I love this place . The staff are awesome and try hard to keep it so clean. The problem here is the customers. 90% of the people here don't wipe the equipment when they are done. A lot of times they are dirty looking. There are signs everywhere asking for people to wipe machines. It should be common sense but they don't. They sweat all over the equipment then just move on. It's really disgusting. They provide sanitizer spray and paper towels. If you go here and you don't want someone's parasite or rash I highly recommend you wipe each machine before use. read more

Planet Fitness - Just one problem - Gyms Near Me - Great Neck, New York

The place is extremely dirty and the machines are old. Also, bad order in the whole gym. Awful experience. I won't return.