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    Planet Fitness

    2.5 (11 reviews)
    Open 5:00 am - 12:00 AM (Next day)
    Updated 1 month ago

    Services - Planet Fitness

    Personal training

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    My account balance shows I don't owe $300

    I was denied entry with a guest pass so I went ahead and reinstated my membership then I went to workout. (I had an issue with the Ventura location a few months back where I was charged multiple times after cancellation) Jacob at the front desk who had denied my access with guest pass approached me two seperate time during my workout. The first time infront of about 5 guests he was visibly frustrated and decided to raise his voice and inform me that my balance was overdue $300 which is a completely false statement. About ten minutes went by and he approached me a second time again infront of multiple members as I was using a machine. This time I did not let him speak to me and told him he was ruining my experience. As I left I attempted to contact management where I noticed he had left a note for his manager. Seems like he was attempting to get ahead of the situation he fumbled. The note he left was incorrect and I was able to take a photo before leaving. I've never had this type of experience at a "judgement free zone".

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    1 month ago

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    Photo of Betty O.
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    9 months ago

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    Photo of Yecy S.
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    1 year ago

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    Photo of Cyn C.
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    2 months ago

    Love the gym, but the female manager is so rude. Never going to this location again.........

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    2 months ago

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    10 months ago

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    1 year ago

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    7 months ago

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    1 year ago

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    10 months ago

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    1 year ago

    Nice and clean. Not to many people in the mornings wonderful staff and decent amount of equipment.

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