If you scroll down all the reviews you'll notice that "LA FITNESS" ONLY replies to 5 star reviews,…read morelol what a joke! They don't like to address anything else...I've called the 800 number they give for complaints regarding management such as my issue with CAPRI (Operations Manager) & the HYPOCRISY , and the professionalism. I called Friday 5/15, talked with Adonis. He let me know he was going to report all this & he would follow up with me in 3 business days. Well that would have been no later the Wednesday May 20th. This weeks gone & I've yet to hear from ANYONE. This shows the inconsistency on management over all. No sounder CAPRI can do things like this "Do one thing, THEN enforce rules. It's a REFLECTION OF LEADERSHIP. & still no call back from Adonis on the "upper management team" So again...As you can see if you scroll down the list of reviews, they NEVER address anything else, they just reply to 5 star reviews., never the real issues.

BUYER BEWARE!!! DO NOT SIGN UP FOR THEIR PILATES PROGRAM!! YOU HAVE BEEN WARNED!…read more I switched gyms to be closer to my house, signed up for a membership on 7/25/25. They just opened a new Pilates reformer studio within the gym and I was highly encouraged to start a separate membership for that new rollout program for $99/mo. The push to do it felt gimmicky and almost like I was at a car dealership... but, I used to do Pilates and I missed it so I reluctantly signed up. Took my first class before work and the instructor was 12 minutes late. She was acting very strange and sniffing constantly, and then randomly starts crying, pacing aggressively and is telling us she is having issues with her sister (she did this multiple times). Turns up techno music full blast and is having us do boot camp style moves. She ends the class 10 minutes early (classes are supposed to be one hour). Other members walked out frustrated, another telling me "it was like she was on something!" which, after working in ER for years, I completely agreed with. The next class, INSTRUCTOR NEVER SHOWS UP. After rushing to get there and bringing all of my stuff to get ready for work, it was a complete waste of my workout time. I had a class with the same instructor two days later and I was apprehensive to waste my time again so I cancel it in the app and they charged me $10!!! How about $10 for me after my time was wasted two days prior?!! Took two classes which were great (Kesh and Andrea). They actually knew what they were doing and I recognized one of them from a Pilates club in the area. Next class was with Brenda and it was HORRIBLE. She had us add too much weight and push through movements that were uncomfortable, felt unsafe. She kept coming up and putting her hands on us to push through movements, correct positions, WAY too many reps. I "pushed through" as instructed and hours later I COULD NOT MOVE. I called out from work the next day and saw my MD who put me on bed rest. A week later, no better and had an MRI! I spent my entire birthday in bed as a result of this class. A week later, I called the club to inform of my experience. I spent 5 days trying to get ahold of someone; leaving messages with no return call. Went in physically on 8/16/25 and was able to cancel the Pilates membership I was told to contact their operations manager, Capri, regarding my experience. Again, calling and being hung up on, no return call. After several attempts and much frustration, able to connect with Capri. She seemed confused as to why I was even contacting her. I told her my experience and she was defensive, dismissive and negated the things I told her. Example: "the instructor you took is not like that, she doesn't use substances." Ummm, were you there?! How do you know that? How is what I just told you not a concern?! I continued to tell her about my experience with my back and she was again dismissive. I told her it was not what was promised, that their Pilates instructors do not match even remotely in technique or class style, which she also went on to defend. I asked her for a refund or at least partial based on my experience, to which she said "I can't do that because you used the service." The service?!! It was horrible and I was injured because of YOUR NEGLIGENT INSTRUCTOR!! I took a total of 4 classes, 2 of which were awful, 1 that injured me! I asked her if I could speak with someone from cooperate or similar and she stated "I am the only person you can talk to, there is no one else." I asked her if my only option was to go through my bank for a refund and her snarky reply was "do whatever you need to do." Just wow. After finding a complaint blog for this gym online, I saw they have been dismissing their members FOR A LONG TIME. I also found out that the salespeople make commission on their memberships so no wonder Steven or Capri did not want to help me or do the right thing. Money is their main motivator. Everyone was so nice to me UNTIL THEY GOT MY MONEY. I have now called their corporate office who was closed every time I've called (surprise, surprise) and I am now dealing with getting this handled with Better Business Bureau (who has been very responsive). I am hoping to get this resolved but in the meantime, felt the need to leave this warning review so no one repeats the same mistake. They are using this class to drive up sales while using members as pawn since the program is not well established. Your money is better utilized at much better reformer studios in Ventura. Remember: you get what you pay for. As for the gym itself, it is mostly clean but always packed. The only time I have been able to come and get my workout in freely without waiting for machines is before 8:30am. So unless you're an early bird, good luck. I wish we had a House of Gains out here because they are the gym cheat code. This place is NOT it. Bottom line: this gym is solely money motivated and you will just be seen as another number.

Parking is so iffy most days, wish they had some classes, on the plus side VERY CLEAN FACILITY!…read moreWill give it some more time ! Jeff was very helpful signing us up!

Not shocked to see terrible reviews. Tried canceling my membership, they just froze it, I responded…read moretelling them it needed to be cancelled completely, no response. Started getting charged again. Called to cancel. They said it can only be done in person with management to refund charge but that the manager is never in. Won't call me back or let me cancel. Don't bother joining because you'll want to cancel and they won't let you. Guy at the front desk says he gets these calls every day and management and corporate don't care.

First time here, I had signed up for an evening Zumba class. Checking in was relatively easy. The…read moreemployees were welcoming and helpful. The gym looked bright and clean. The Zumba class was held in a spacious room. It was a fun class. Parking can be difficult during peak hours. Not a very big parking lot, I had to circle around a bit before spotting someone heading to their car and just following them to get their spot.

We love this place & we work out a lot. All mangers are very professional and have excellent…read morecustomer service. I got Tyler and Cesar working on my fit food & exercise goals, They are the best trainers/coach. 10 stars!

Five Stars! So happy to update my review because this place has greatly improved in the last year…read more When I first joined this gym I was apalled by how dirty the pool water was. There was always so much stuff floating in the pool. It was disgusting. Over the last year it slowly improved, until one day, about a year ago, I noticed the pool was totally clean. For the first time, nothing floating in the water. These days the pool is almost always completely debris free. Even as the pool cleanliness situation improved, it seemed like nothing was ever going to be done to clean up the jacuzzi. There was a buildup of greasy grime along the waterline that looked like it had been accumulating for years. Well, on my most recent visit I noticed someone finally tried to clean up that buildup in the jacuzzi. They did a pretty respectable job, too. Still a little grimy because they waited far too long to address the issue. You can see how hard someone had to work trying to remove that buildup. That person's hard work, and a consistently clean pool, is what earned 24 Hour Fitness their 5th Star from me. Mikey C says: Well done 24 Hour Fitness! Keep it up!

Some of the staff are really good and the pool area seems pretty clean. It'd be great if young men…read morewould stop jumping in the pool from the sauna. I think a sign is needed that's large or painted on the deck. They also need to clean above the water line but otherwise it's a refreshing environment with tall ceilings making it not super humid or hot. I mostly go at night

Waking up to realize it's been a couple of days since you've worked out. The hotels only a little…read moreways. Hit the gym early for a good sesh and boom. You are greeted with a welcoming voice and smile. When arriving at the gym at o dark 30 of the morning. It's always good to have staff that are ready and pleasant. I know I walked out feeling better after talking to gentleman at the front door. If I stay in Oxnard again this'll be a spot I plan to get a sesh in.

Been using the gym for about 5 months now both before and after remodel.. remodel was nice and They…read morebrought in a few new machines, got rid of a few really poorly kept machines and changed the layout. It definitely need an upgrade. This gym feels over 50 years old but I think is only about half of that. A couple things that standout on almost every visit: I rarely see staff in the workout area for cleanup, resupply on cleaning products, or just general upkeep. Maybe that's improved a small amount lately and becomes a bigger priority but we shall see. When walking in there is almost always someone at the desk but rarely do you get greeted when arriving or on your way out. I guess that's a small thing that could make someone feel welcome. Sometimes it's the little things can go a long way. This gyms location is excellent but with little competition in the area, it seems the desire to have anything other than location isn't a priority. I think this gym could easily be a premium experience but it falls way short of that and the 2.5 star overall rating on yelp is an indicator of that.

Great place to workout, excellent trainers. The only bad experience I had was that they charged me…read more2 months after I had cancelled my membership. I preordered (and paid) two shirts and never got them. I was never reimbursed for the shirts nor the 2 extra months that were charged to my credit card.

Great coaching...solid group of people! Highly recommend spot to get a great sweat on!read more

Kelly was incredibly helpful and made my experience at UFC Gym feel so welcoming! She was…read moreinformative, attentive, and even followed up with me from start to finish. I really appreciate her time--team members like her truly represent UFC Gym well. The gym itself was wonderful, and the experience was top-notch. I'll definitely be back!

I had high expectations for UFC Gym, but unfortunately the cleanliness and overall management have…read morebeen very disappointing. The gym is consistently dirty, from the workout floor to the restrooms, sauna, and even the outdoor training area. These spaces should be cleaned and sanitized regularly, especially in a fitness facility where hygiene is so important. What makes the situation even more frustrating is that the cleaning staff are often on their phones instead of maintaining the facility. On multiple occasions, the manager has been locked in the office using a personal phone rather than being visible on the gym floor or addressing the condition of the club. Members pay a premium to work out in a clean, well-maintained environment. UFC Gym has great equipment and potential, but the lack of cleanliness, visible management, and attention to detail has significantly impacted my experience. I hope management takes these concerns seriously and improves the facility for its members.