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    Planet Fitness

    2.8 (49 reviews)
    Open Open 24 hours
    Updated a few days ago

    Services - Planet Fitness

    Personal training

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    Reviews With Photos

    Marcus C.

    Current review as of 03FEB22: yesterday was my first time back at the Sterling, VA town center plaza location in over a month - and it didn't take long to be reminded of how disgusting the Black Card Amenities are kept, and how much the employees and management don't care about cleanliness or client feedback. I've raised countless concerns with employees and management, taken photos, and visually shown employees the dirty tanning beds and floors of the tanning booths - showing dirt, human hair, and sweat. Most time the same messes were there several days in a row. Members should not have to clean up these disgusting amenities and management should care enough to correct the issue or find a team that will. I've raised the same concerns/complaints for over a year now and nothing has changed. Original Review: Overall, not a bad gym - but the team can step-up the cleanliness, supplies, and client interaction on the gym floor. Half of the staff doesn't seem to care much about their jobs (especially overnight and early morning crews). Usually the weekend crews are the best. I've provided all this feedback to the gym employees and managers over the last year and nothing much has changed. 1. black card: Red light and tanning lights are burnt-out in multiple machines, some of the other equipment isn't working. Tanning floors in stand up units not cleaned, always see hair and other debris left in there. Often times several days later. Rubber floor mats in stand up units are lose and can pose a slipping hazard. 2. Spray sanitizer at cleaning stations smells really strongly like ammonia or vinegar - The foul odors make people not want to use the spray (and leaves hands smelling like ammonia). They need a new product (not to just dilute it with more water. 3. Hardly seen cleaning crew actually sanitize equipment. The commercials on the screens in the gym and in public show clubs being sanitized constantly, and cleaned with advanced/modern equipment. Not this gym. I have however, seen the crew dusting with a regular duster that is used on every single machine without any cleaning/sanitizing solution. 4. Employees should walk around on a regular basis, at least once or twice an hour - catch people playing loud music, not wearing masks, not putting back equipment, etc. 5. Speakers in downstairs area (with smith machines) don't work, which has caused people to bring their own Bluetooth speakers. 6. Hand sanitizer is empty constantly, as well as soap in main bathrooms. 7. Men's bathroom is almost always in terrible shape... no TP, bad ventilation, one stall door has a broken latch, etc.

    How planet fitness welcomes me to a new club
    Brandon L.

    First time in this specific club. 9pm at night. I walk into the locker room and trash is everywhere. Every shower dirty. Water all over the sink tops. Toilet paper all over the floor and a big load of poop in the toilet with piss covering the seat and floor. All this and the employee is at the desk surfing the internet on her phone. She was nice when I asked to set me up on the massage though so I guess that is something positive.

    Plenty of Equipment

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    11 months ago

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    1 year ago

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    2 years ago

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    6 months ago

    crew worked they are so rude at front counter bathroom ladies is very nasty they need do better customer service

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    4 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    6 years ago

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    3 years ago

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    4 years ago

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    8 years ago

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    4 years ago

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    6 years ago

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    5 years ago

    Favorite gym in close proximity to my house. It's not too busy, people tend to keep to themselves, and the staff is super friendly.

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    8 years ago

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    9 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    4 years ago

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    7 years ago

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    6 years ago

    Easy. Fast. Cheap. Convenient. It is a great, no frills place to go exercise. When I moved, it was easy to cancel my membership.

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    We hope to see you at the club again soon! Thanks for the review! -Oj

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    7 years ago

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    4 years ago

    Very clean, spacious and lots of workout equipment. The staff were friendly as well.

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    4 years ago

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    6 years ago

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    8 years ago

    Helpful 2
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    8 years ago

    Helpful 5
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    7 years ago

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    8 years ago

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    8 years ago

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    7 years ago

    Excellent gym. Friendly people. Staff is wonderful. Lynn does an excellent job making sure the place is tip-top shape.

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    9 years ago

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    Page 1 of 2

    Ask the Community - Planet Fitness

    Review Highlights - Planet Fitness

    It has the friendliest, most helpful staff, the gym is super clean and well maintained, and the regulars keep to themselves.

    Mentioned in 2 reviews

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    Club Pilates

    Club Pilates

    4.1
    (31 reviews)
    0.1 mi

    Finally found the perfect cross training program to strengthen my core, improve my balance and…read morelengthen muscles to prevent injuries and improve my fitness. I've tried the "blue light" competitor studios around the Reston/Ashburn area, I've tried the boot camp classes and cross fit.. but I felt that none gave me the options to tailor my training based on how I felt physically that day or week and none gave me the ability to control my own pace to achieve my personal fitness goals and stay motivated. In May 2019.. I found Club Pilates Sterling and I have been addicted ever since! The variety and skill levels of classes available are amazing. If you are a runner or any type of athlete - you NEED to add this to your training! If you're coming back from an injury or just getting started on a fitness program- this is definitely the right place! If you're looking for cardio or interval training - it's fantastic here too! And of all the places I have tried - nothing beats the expertise, genuine interest and support that these instructors provide. As an additional note - when COVID hit... the studio was proactive to reach out and find out what members wanted and the instructors quickly rolled out virtual classes which not only helped me keep off the COVID "15" but saved my emotional sanity as well. As of the date of this review (June 23) - the studio is back open!! with multiple layers of procedures and protections in place to protect everyone. And the class size is only 12 people. I tried my first "in studio" class post isolation last night and felt very comfortable and have already booked my next classes tomorrow and this weekend! I still plan to continue virtual classes on the days that I work from home. Again.. the key takeaway with this studio is you have options! Find what works for your body and soon you'll be addicted too.

    Terrible service and rude to customers, definitely wouldn't go here, better options in the area.read more

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    Club Pilates
    Club Pilates
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    VIDA Fitness - Reston

    VIDA Fitness - Reston

    4.5
    (21 reviews)
    4.8 mi

    Greetings to all associated with the Reston Penthouse, especially Wayne Wyatt and Karen. My…read moredaughter, Janelle Pace opted to have her 30th birthday celebration there on 24 April 2026. Everything was very professional and the staff was totally on point. I expressed gratitude to Wayne who was appreciative, but he quickly passed the credit to the entire team. I asked Wayne to text me the info so I could send a positive review. His text spoke volumes as he listed all responsible, starting with Shawn, who greeted and provided guest access to the Penthouse. He listed the Bar Tenders: John, Owen and Rosstin; Ryan an Assistant GM; Josh, the Head Chef; and Karen, Penthouse Director. It was truly a TEAM effort that resulted in a very positive experience for all in attendance. Respectfully Submitted, William E. Pace, Jr.

    Repost from Google for people that use yelp instead:…read more Here is a long review since I feel there is a lot of things to say. Started off is that for ME this is a five star experience from the first day that I stepped foot in this gym. I am someone who treats the gym like a second home; lift for a couple hours, cardio after, and stretching and recovery. I was tired of all the overcrowded commercial gyms and this place really fit the bill. This gym, in my opinion, is not for everyone though. The $199 price tag per month is over triple the amount of over any other commercial gym in the area, so unless you have more disposable income or really take the gym fairly seriously, then I would think twice. With that said, the price, in my opinion, is well worth it. The staff have all been super nice and Katie was there to hold my hand each step of the way, figuratively, showing everything from the app and amenities, to how to validate the parking. Before I even signed up she made me and my Fiancé feel like VIP guests. Equipment wise there are so many hi-low cables, LAT pulldowns / rows, and leg machines than any other gym 10 times the size would just fill with 100 treadmills rather than equipment people actually use. Machines are PREMIUM and have the best resistant curves and arm paths that I have ever felt. Don't like leg day? I guarantee you'll look forward to them here! Five different squat machine variations, every isolation machine you can think of, they probably have it, and if you don't like machines, well they have five, I think, deadlift platforms that double as squat racks, then and additional two power racks on top of that. I don't think I have ever needed to wait for a machine or piece of equipment besides their gym80 lateral raise machine (oh this machine makes the membership worth it itself) The trainers all seem knowledgeable and are all super friendly if you have a question for them in passing, and I also have seen Tess for their in house nutrition, who was great in giving me the information I needed to reach my goals. Between the gym, PTs, nutrition the only way I can fail is my own willpower to stay consistent. Cardio wise I have never really seen the treadmills completely full, but there aren't too many and there are multiple different brands of treadmills that will spam and minimize your workout until you log in and create some account with them, which is actually super annoying (looking at you technogym!) and I have accidently hit the stop button more times than I can count, which might just be a skill issue, but I haven't had that problem anywhere else so I am nitpicking there. The few times I have used the sauna and steam room it was clean and the people using it were all respectful of space and being sure to cover themselves appropriately. Making it much more comfortable while I am about to pass out while chugging water in the sauna. I have not used the cold plunge nor think I would ever want to so no comment on that. So yeah.... that's it I think. TL;DR: Gym is expensive but if you take the gym and health seriously then it is well worth the price tag, or if you just are in that higher tax bracket lol. So many high quality machines it'll bring a tear to your eye when you first use them. People I have run into are very nice and respectful.

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    VIDA Fitness - Reston
    VIDA Fitness - Reston
    VIDA Fitness - Reston

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    Worldgate Athletic Club & Spa

    Worldgate Athletic Club & Spa

    3.5
    (21 reviews)
    4.2 mi

    Front Staff is still friendly and great, but gym has been on a decline for past 2-3months. Machines…read morehave been broke for over a month with no repair and the culture here has a lot of people not following simple rules, such as slamming your weights (which is why the machines keep breaking, having full business calls while sitting on a machine, re-racking etc). I come everyday and never see staff monitor the floor. The trainers are down here, but I'm assuming it's not their responsibility. With no one monitoring and getting rid/or giving warnings to the disrespectful gym members, machines will keep breaking. Hopefully they turn it around, really have enjoyed this gym.

    World Gate has been my main gym for at least 3 years now. It's not the cheapest gym I could go to…read morebut for all the facilities and options offered plus the proximity to me, I cannot find another. The membership price is reasonable considering all of the facilities. However, it's not reasonable if you don't use all the facilities! Sometimes, I feel like I'm paying for some stuff I'm never interested in using - like the racketball rooms, the spa, yoga classes, dance classes, etc. There's another gym that's like 2 minutes away from me and costs like 50% of World Gate but they don't have a sauna which is essential to me. The facilities that I use regularly are the weight room, the sauna, and showers. I do like having the ability to swim sometimes if I want to. World Gate has a lot of options. I don't enjoy the price I'm paying but I also do not see another gym with all my non-essentials at a better price so I continue to go here. What's missing though is the actual cold plunges - not cryotherapy chairs. If they can manage that, I'd not be complaining about my membership price. I'd have everything I need.

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    Worldgate Athletic Club & Spa
    Worldgate Athletic Club & Spa
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    Onelife Fitness - Sterling

    Onelife Fitness - Sterling

    2.6
    (31 reviews)
    2.1 mi

    Neutral, Informational Review…read more I want to share my experience so future members know what to expect. The gym facilities themselves are fine, but I found the membership process and information provided at sign-up to be unclear. I did my best to get all of my questions answered upon signing up and trying to cancel. I'm still working on that right now. There is an annual $88 amenities fee, and memberships here are contract-based. There isn't a month-to-month option. If you want an unlimited guest pass, that comes at an additional cost. The gym also uses a tier system that affects which locations you can access. I wasn't made aware of these details until I tried to cancel right now. When I tried to ask questions or make changes to my account, I often had difficulty getting clear answers. It made handling membership matters more stressful than it needed to be. This is your basic experience of what everyone says "why do gyms make it impossible to cancel" this is one of those gyms. I'm sharing this so others can go in fully informed and ask the right questions before signing. Transparency at the beginning would make the experience much smoother for everyone.

    11/23 today there was completely different staff at the front desk and so I made it a point to walk…read moreinto the gym without headphones and leave without wearing my headphones to see if anybody would open their mouth and speak to me. This is the only one life location I have come to that staff refuses to acknowledge you. I pay over $50 a month the least that the employees could do is provide the most basic level of customer service why am I not even getting smiled at? I was reply to by the business owner advising me that they would talk to their staff and yet I've seen zero changes and today I went as far as even asking the front desk, lady, why is she refuses to speak to me and she just stood there looking at me, dumbfounded, looking around for somebody to save her I said to her you know you are the only one life location that I come to that refuses to speak to anybody walking into the gym she looked at me like a deer in headlights. Her name is DIANE. train your staff to speak to people. It is literally the bare minimum that your staff should be doing a good morning. Have a good day goes a long way. This is bare minimum customer service. If I did not have to come to this location I would never step foot into this gym, but I refuse to drive 40 minutes every day to Manassas where they actually have trained staff that actually acknowledges their customers and isn't actually 200 times better gym, but I'm stuck here. It would be fucking nice to be greeted. I hate this location. Still being ignored walking into facility :) 11/19 And it's always the same employee. Very clear management could care less. No better location than Manassas and Fort Totten in DC. I recently moved to Herndon so I've been having to try to go to a gym. That's much closer to my house instead of driving for 35 minutes to Manassas and honestly I don't care how petty this makes me customer service should still be at the forefront of all of your businesses. There should be no reason why I'm walking into your establishment early in the morning where I can't even be told, Good morning I just get ignored because your front desk staff is just sitting on their phone , but let their friends come into the building and then they're all attentive and chatting and friendly but if you're not one of their friends, you're not gonna get spoken to I don't appreciate that whatsoever. Customer service is a huge deal to me if it's not obvious from my reviews. Not to mention that this location is huge, but it is completely laid out incorrectly. I'm not really sure why they need for a whole physical therapy office in this gym. If so much space and all the equipment is so freaking close to each other. You don't have any privacy when working out you don't even have personal space forget privacy because you're at a public gym but there is NO PERSONAL SPACE. You can barely even walk through machines you have to completely go around.

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    Onelife Fitness - Sterling
    Onelife Fitness - Sterling
    Onelife Fitness - Sterling

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    Onelife Fitness - Reston

    Onelife Fitness - Reston

    3.5
    (139 reviews)
    4.6 mi

    Came here as I was visiting near the area with a friend. I usually go to the OneLife in Clinton. I…read morewas very surprised on how small and cramped this gym was. I truly hope the members are not paying the same price as we do in Clinton. It feels like it was an old gym that OneLife came and bought. I went midday and it was not crowded. They have all of the machines you would need but about half of the machines look like they were from the 90s. I would come again but I think with many other gyms close by, I would think they need a bigger space and more updated equipment.

    Editing to reply to business owner: Alleging you can't find…read moreme in the system when I'm issuing my literal first name on here is essentially trying to say I'm lying on this review lmao but whatever. I pay way too much monthly to come into a one life gym that still has this style of equipment. Maybe because my home gym is for totten but this is ridiculous. This equipment is all older than this gym itself. The gym smells like a sewage drain. I legitimately had to work out with a shirt over my nose and ended my workout early because I couldn't stand it anymore. The layout of the gym is always chaotic as hell. Yes there's a lot of machines, they are all old maybe 10% of what's in here is "new". Studio has no fans, neither does group studio. That makes no sense to me. First time at this location, I unfortunately moved to this area, but I won't be coming back, I'd rather make the 25 minute drive to the Manassas location where is actually clean, and new equipment Editing to add that there is in fact not a single fan in this gym, even the treadmills, don't have a built in fan. Might be the reason this location SMELLS as bad as it does. I'm

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    Onelife Fitness - Reston
    Onelife Fitness - Reston
    Onelife Fitness - Reston

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    Planet Fitness - gyms - Updated July 2026

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