great facilitIRS to exercise!!! located in Western New York. top notch equipment and knowledgeable staff!!! read more

Planet Fitness - Helped me lose 50 pounds this past year!!!! - Gyms Near Me - West Seneca, New York

Great place with many machines to use. Never too busy so workout is always good. Employee are always helpful. Price is right for me and I never feel intimidated by anyone Great wxperience. read more

This is the second time I have gotten a membership with this gym , and I would say this place has the best bang for your Buck . A $25 a month black card membership allows you access to any one of their locations , the ability to bring any guest to work out with you , and (my personal favorite ) access the to the self care facilities (massage chairs , tables , red light therapy , tanning beds ). All equipment has been updated and sanitizing stations are found throughout the gym . The only reason I gave this 4 stars is because I feel like the friendliness of the staff varies . A hello and some small talk could go a long way . But , did I mention those massage chairs !!!! read more

Planet Fitness - Feel the burn - Gyms Near Me - West Seneca, New York

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In May, I stopped in and froze my teenagers account for the summer program. When I was charged on June 17th I called and a representative told me that a manager would call me back, no one called. I stopped in a week later but a manager wasn't working. The representative admitted to making an error which caused the charge. He said a manager would call me the next day, no one called. In September I went in to discuss the charge and cancel the membership. I spoke with the manager, Austin, directly. During our conversation he turned and had another worker help me. She canceled my membership and she told me that Austin had to leave and he would call me the following day, he never called. She told me that it was too late for the September dues but I was canceled for October. I was charged for October. I walked into the facility, no manager was on duty and I was told no one canceled my membership! I don't think it is fair that I have to continuously pay for the mistakes that Planet Fitness makes. read more

I went tanning a few days ago and the tanning booth was DIRTY!!!! The panel for the music and such only worked for the fan that was it. There was hair and built up dirt along the inside floor and panels members pay $25. and change a month for a CLEAN bed or booth and a member should NOT have to CLEAN the bed or booth BEFORE or AFTER a session that is up to the employees who all just stand around behind the counter on their phones or talking to each other when they SHOULD be CLEANING ‍ I use to work at a gym and that's exactly what I did CLEAN because it's NOT up to the members to do it (not rocket science) so either CLEAN or LOWER your rates because this gym is NOT worth getting sick over and Planet Fitness is NOT the only gym around just saying. If you EXPECT members to clean then most definitely the EMPLOYEES should clean the filthy rooms or the workout area it's self because the filth means YOU DON'T CARE!!!! This was the West Seneca location read more

Planet Fitness - DIRT - Gyms Near Me - West Seneca, New York

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Planet Fitness gym in West Seneca is my favorite gym, hands down. One of the reasons is the staff is incredibly awesome! Jakob, the manager, is simply amazing! So helpful and friendly. I look forward to my sessions each week because they literally treat us like family. I wish staff was like this everywhere. Keep up the good work guys! I recommend this location to everyone who is looking for a gym in the Buffalo area. You will not be disappointed! read more

Bathroom ( men) urinal broken over 2 weeks, dirtier than used to be , Manager on duty is very condescending, when I mentioned that bathroom is dirty she didn't say thanks for letting me know, instead said ," well HE ( employee) just got here which I think is a poor excuse since you are the manager. On top that the whole gym itself is getting more shabby every week I'm the last 2 months read more

I have been coming to this location for quite a while and I love it here. All of the staff is exceptional and always nice. Madison and Patrick are there most mornings, happy to greet and help you. Trevor and Jakob are there most afternoons with great customer service and smiles. I would absolutely recommend this gym! read more

I don't know why someone posted the pictures of the dirty floor in the locker room but that was probably in the middle of winter with all the salt on the ground before they had a chance to clean. I've been going here for a few years now and this is the cleanest gym I've ever been to. They're constantly wiping washing and cleaning here. I've seen managers in the locker rooms cleaning the underside of the benches, today they had all of the treadmills tipped up so that they could mop underneath them and then vacuum around the underside of each one, see picture. They may not have every piece of equipment that other gyms have but or 10 bucks a month it's a great deal and everyone here is very friendly and helpful. read more

Planet Fitness - A row of treadmills tipped up so they could mop and vacuum underneath them - Gyms Near Me - West Seneca, New York

it may be a cheap gym option however there is a fee to cancel your membership everywhere else i have went not even a gym even online places have never required a "buy out fee" to cancel a membership. very inconvenient. read more

Tons of machines so very little waiting even when it's busy. Staff is all very friendly and helpful! The trainer is great - he works to help find the best way to meet your goals and work around injuries and other health issues. read more

I've been a member since 2011 and have no complaints. The staff is always friendly and helpful. The equipment is clean and there is always something available, No waiting to workout. I'm comfortable here, knowing I can just walk in, work out and leave. No one is pressuring me to but any "extras", I'm left alone and that's important to me. If you're looking for a gym that's no frills, just a place to go workout then this is your place. read more

I will support this gym always. They know me here and are the nicest people. Nothing pretentious and your experience here is independent, it's exactly what you make of it. That might not be right for everyone though. It's clean. I mean clean. That's super important to me in a gym AND they have showers--which are clean too. 10/mo. for basic or 20 to include tanning, massage chair, bring a friend, and other perks. My only big request: rowing machines. I wish there were some. The cable machine one isn't the same. read more

This Is my gym and the gym itself is fine. Some of the machines can be updated, but they function and they're clean. The gym itself is well kept. The staff is friendly and helpful, have no problem with them whatsoever. The problem I have with this location is the upkeep of the tanning facilities. I joined a higher tier so I could use the tanning beds and booths. I mean it's double the normal membership each month but I thought it was worth it to be able to one stop shop, tan and work out. But the beds suck. There's three of them and all but one works properly. The stand up booths have bulbs out that haven't been replaced in the 2 years I've been attending. Whoever owns this location needs to get it together and revamp the tanning section, otherwise Catalyst is closer to me and may just get a new member. read more

It may be one of the cheapest gyms out there but there is a reason for this. Only 6 television channels to choose from, of which half are sports. Customer service is not even a word in their vocabulary. None of the employees are friendly or even acknowledge you--in fact they are straight up rude! I was given inconsistent information about the cancellation policy, resulting in getting charged for additional months when I would not even be able to use the gym. Asked the manager for assistance in regard to the information that I was given by his employee and was snubbed. The website doesn't even have a way to contact corporate to deal with complaints. Moral of the story: if you have a problem or complaint your screwed. The staff doesn't care and there is no way to contact anyone above them. read more

Planet Fitness is my gym. My boyfriend and I got a membership back when we lived near there in Lackawanna for a short time. Now I live in downtown Buffalo and it is a bit of a drive, but I do not mind it for a number of reasons. First of all, I feel that the gym is clean. I feel comfortable working out there by myself. The staff is friendly usually, and I love the services. They have tanning beds, massage chairs, and water bottles to purchase if you forget yours (which I have done). read more

Planet Fitness in West Seneca is a great place to go to exercise as they have a wide variety of machines, weights and you have the option to have a personal training. The gym is clean and the staff is very helpful and friendly. read more

Have been going here for years. Never had a problem. Generally less meathead types here than other gyms. As far as the franchise goes, this is one of the cleanest facilities I have seen. The staff says hello and good bye to nearly everyone (even when they don't say anything back) and is friendly. They even clean out the insides of the lockers in winter when everyone puts their salty shoes in there. It's a no-frills gym, but I like it that way. read more

Friendly staff and basic equipment. It really needs to be refurbished compared to the other Planet Fitness The water fountain was also broken for MONTHS at one point. read more