Such an amazing place !!…read more Mandy has always made me feel so comfortable when I am there! She is so great and I love going to her classes !

I love it here. My sister and I tried a new class yesterday and had a GREAT workout. There's great…read moreenergy and the instructors are super helpful (from what I've experienced).

I was so excited to finally check out their new bigger space on Hertel & Parkside for the Triple…read moreThreat class this morning. First let me say the space is fantastic. I love that there is another gym option on Hertel now. Everything was super clean. The downstairs area is used for their classes, and above, almost like a horseshoe balcony is where people can use the open gym. They have Peloton bikes, stairmaster, weights, kettle bells, treadmills, basically all the cardio equipment you'd want in a gym. I'm not sure if they have strength training workout equipment besides the weights as I just did a quick browse before my class. I have only ever taken the Tred + Shred and Tred + Core classes (which I love - Lex is a great instructor!), and it's been a while since I've been back, so I wasn't sure what to expect of this new-to-me class! Chloe was the instructor, and when I shared I was a bit nervous, she assured me I'd be fine and that it would move fast. The room was set up with 10 different stations that we would cycle through the 45 minutes. It was tough but I looooooooved it. Classes like that are my absolute favorite. I feel like I got a great full body workout and really pushed myself. Chloe was super helpful and kept an eye on all of us to help correct form. I always need a little extra help with form so I really appreciated the support. They are also on ClassPass which is great for me as it's the main method I use for booking classes anywhere. I wasn't sure if I was going to officially reup my ClassPass membership but I feel like I've got to now cause I want to add this class to my routine!

The trainer Joe is extremely talented, educated in the science of training and a great teaching…read more"coach". Gym is well run, well equipped, and maintained. Hours are generous.

I've been coming to this location since it opened last year and enjoy that it is spacious, has lots…read moreof equipment, and offers many classes. There's also great amenities such as a cardio theatre, smoothie bar, and hydro-massage chairs to name a few. I only come to this location for classes and the hydro-massage chairs, so I can't comment too much on anything else. However the class instructors are extremely professional while fun, and will lead you through a great workout! That hydro-massage chairs are a great perk to membership and great way to relax for 10 minutes before heading out. I'm impressed with the safety measures they've implemented since COVID. On each visit they take temperatures upon entry and ask if you're experiencing any COVID symptoms. I've also seen employees cleaning the locker rooms more frequently than before. Additionally, they added lines to the floor in the class rooms to reduce capacity, and I personally love the extra space. I'd recommend this location if you enjoy taking classes, they offer a good variety at different times of the day.

Another one star review..... disappointing. I really feel that this was a bait and switch. I…read morejoined through Active & Fit. That covers the general membership only. I went for a gym tour about 3 weeks ago to figure out whether I was going to switch. The representative told me that for an additional $10 per month, I could switch to the ultimate membership but I would need to commit to that for a year. I was and am fine with that. So I switched and went to the gym today, eager to get going. Now for the switch. Mia says that an additional $10 per month (plus the $ I pay to active and fit) will only get me fitness classes - and none of the recovery amenities, etc. She made no attempt to discover how the miscommunication happened or what could be done about it. For context, it was completely reasonable to believe that they were up front with me initially because the difference in price between the normal membership and the ultimate is only $10 per month. It is a shame that this gym management is so poor. It seemed to me to be a gym I could see myself working out in regularly.

I've recently joined Planet Fitness after years with other local facilities. I have been working…read moreout consistently for over 40 years with a great knowledge of physical fitness. I am amazed at the value that you receive at the Maple Rd. location. You get a huge selection of all sorts of aerobic and anaerobic equipment, and for a small upgrade in your membership you also receive: message chairs/beds, hot and cold therapy, tanning and other perks. I recently went in for a workout to find additional equipment being installed which impressed me because facilities are making due with older, broken down equipment while PF is upgrading theirs. I am writing this review as someone who is not easily impressed but also as someone who is very fair when it comes comes to both negative and positive reviewing. When I see a corporation upgrading their product while holding steady on their pricing (unlike ALL streaming services) I felt the need to put it out there.

This was the first Planet Fitness location I visited and the overall experience was very positive…read more The location is set up as a huge rectangle, with a whole bunch of treadmills set up in the middle and weight machines and equipment towards the walls. They have really high ceilings and the place is pretty well ventilated. There are also mirrors set up all along one side of the wall as well. The restroom/washrooms here are decently clean, but I did see some stalls that needed immediate attention in the women's restroom. :( The staff here is super nice and friendly too, which made the visit more positive. The only down side about the place was they didn't really have enough "free space" to put down a yoga mat and stretch or anything. Other than that, was good. :)

The best, most efficient workout!! Over 100 classes in and I'm still challenged. Classes are a…read morelittle pricey but worth it in my opinion.

Highly recommend! We were visiting for a few days and decided to try Reform (first class is only…read more$10). The music was awesome, and for a quick 40 minute workout we left feeling great and so sore the next day! Really challenging workout which we loved.

I love this club. I come twice a week for the morning water aerobics class. Darcy is the current…read moreinstructor and she's great. The rest of the staff is helpful but not pushy like in other clubs. I have never tried the smoothie bar but it looks good. I hear the club will be moving to a 24 hour establishment. That will be interesting. I recently convinced a friend to join after giving her a 2 week pass on my membership. She liked the water class too.

Faulty equipment, no attempt to fix machines broken for 6 months…read moreTv on equipment not working

One of the best gyms in Western New York. the owner Greg cares deeply about his facility evident…read morethrough the quality of the equipment and service. highly recommend to anyone looking for a day pass if you're in the buffalo area or looking for a home gym. looking forward to visiting again.

We only come to Lewiston a few times a year and usually just make do with the casino gym. While we…read moreget our workouts done there, they're pretty subpar and don't really challenge us. This time, my fiancé found Pro Muscle Lifting Club on Instagram and reached out, and from the very start, the owners (or account manager) were incredibly communicative and welcoming. The gym is in Buffalo, about a 15-20 minute drive from Lewiston, but it's absolutely worth it. The equipment is some of the best we've ever seen--seriously impressive--and they even have dumbbells that go up to 150 lbs. they also have cardio machines. We were there during Thanksgiving week and wanted to workout on Thanksgiving Day. To our surprise, they responded to our Instagram message promptly to let us know they'd be open! Meeting them in person only made us more impressed. We liked it so much we upgraded our day passes to a weekly pass, even though we were only going to be there three days. The gym itself is spacious, well-organized, clean, and free of clutter. They have a few machines and attachments we'd never seen before, which made for exciting and challenging workouts that left us both sore in the best way. There was no crowding at all--maybe 20-25 people when we were there--which made for a comfortable and focused workout environment. For bodybuilders, this gym is a dream--there's even a posing room! On top of that, the owners suggested a really tasty and healthy lunch option that we truly enjoyed. This gym has officially become our New York "gym home," and we can't wait to visit again. Highly recommend to anyone in the area looking for a top-notch workout experience!

Josh Waterman has been my personal trainer for approximately 3 months…read more I am in my 70's and have severe balance problems, hip and knee pain, shoulder pain and general weakness. I have been to Physical Therapy numerous times in the past years and have never had positive results. Josh however, has zeroed in on my specific needs and has tailored his training sessions for me specifically based on these needs. For the first time in years I feel better balanced, have less pain in my hips and knees - which makes walking actually pleasurable- and generally feel stronger than I have in years. Josh also worked several months with my husband who had severe neck pain and helped him tremendously. This is a trainer I would give 10 stars to if I could. He will specify your training to your needs...he is the real thing! I wish I found him earlier.

I Would Not Recommend This Gym At All! Outdated Equipment-…read moreTrainers Are Not Qualified-Thank God I Went In As A Guest- If I would Of Paid For A Membership I Would Of Been Really Upset! There Is Better Gyms In The Area With More Qualified Trainers And Staff.

I am extremely disappointed with the customer service I have received from Kelly. Every time I…read morepurchase a drink, she snatches it out of my hand instead of handing it to me respectfully. On one occasion, as I was leaving, she called me a racial slur--the N-word. That behavior is completely unacceptable and should never be tolerated in any workplace. In addition, she is constantly on the phone with her boyfriend while serving customers. There is rarely a greeting or any acknowledgment when I come in because she continues her personal phone conversation instead of focusing on customers. This level of unprofessionalism and disrespect creates a very uncomfortable environment. I hope management takes this complaint seriously and addresses the situation.

DO NOT get a membership at catalyst, they are incompetent and greedy. They messed up my original…read morecontract, it was supposed to be $30 a month and they were charging me $33 a month. Not much of a difference but I had to make them fix it and I'm not even sure how that happened as their plans are $20, $30 & $40 a month. Trying to cancel your membership? A fkn nightmare. I spoke to the front desk in April 2026 and they told me my membership expired on 5/27/26 (12 mo contract was up) and would not renew. They gave me an email and number for cancellations and told me to just email to confirm it ended 5/27. I emailed 5/4 and they say they have a 30 day cancellation policy and I will now be charged an extra month which directly contradicts what the front desk employees told me. To make matters worse, I see a $50 charge on my account separate from the $30 monthly fee. I assume it was a cancellation fee but there was no mention of any fee being charged and there shouldn't be one since my contract was up. They do not care about you and only care about getting as much money out of you as possible. Save yourself the hassle and go somewhere else.

I have been working out at Terries for the past 2 years after moving to Buffalo. It is a fantastic…read moregym! The front staff is always welcoming and attentive to feedback. The equipment is in excellent condition and they recently replaced most machines with newer ones over the last year. They have a good selection of cardio machines as well, including treadmills, stairmasters, bikes, and ellipticals. There is a regular workout class schedule included with membership, however, I have never attended. There are large dedicated locker rooms with showers that are always clean! However, you do have to bring your own lock. They also recently just added dry saunas to the locker room included with membership as well. Overall, excellent gym, I would recommend it to anyone!

I've been going to Terrie's for almost two years now so I guess it's about time I leave a review!…read moreComing from the land of Good Lifes and LA Fitnesses in Toronto, Terries is definitely refreshing. I used to sign up for women's only gyms because of the sheer amount of people at Good Life and LA - it was just obnoxious - and also everyone was magically already in good shape. At Terries, I think the max amount of people I've ever seen in this gym at once is 15 - which is fantastic. Because the space is sort of divided into different areas, it never actually feels as busy as it may be. Personally I go on my lunch breaks or two hours before closing as I find those are the emptiest times, and who doesn't like having the gym to themselves? Can this gym use some upgrades? yes. Slowly I am seeing a bunch of newer machines make their way into the gym, but the machines they have still get the job done. This is a no-frills gym with great staff. Terry and her husband are also great. My only complaint is that it needs to be cleaned a little more thoroughly, it could use a good dusting.