A neighbor recommended calling Jim at Steve's ABA to repair my dryer. Ordinarily, you wouldn't…read morerepair a 20 year old Kenmore dryer, but I was not able to find a replacement that has all the features I like about my current dryer at a reasonable price. So, I decided to take the chance to have my existing dryer repaired. The woman who takes the calls and schedules the service appointments was very pleasant and helpful and confirmed that Jim could obtain and bring the parts that were needed--not only the ones that likely led to the dryer not being able to heat, but others that are likely to go bad in the near future on a 20 year old machine. She scheduled a day with a time window and Jim arrived on time. Having been in the appliance repair business since the 1970's, Jim has extensive experience on models like mine and had the appropriate parts so everything could be done in ONE service call. The labor charge was very reasonable as were the cost of the replacement parts. He also helped get the machine back in position and reconnected, and my dryer is working just like new again! Jim only works part time these days, but if you can, it is worth waiting to have him service your appliances.

From the owner: Specializing in: - Major Appliance Refinishing & Repairread more

From Leo B in Bloomfield Just had my first service…read moreappointment with Marc's and was blown away how friendly, professional and efficient they all were. Starting with my call to Erica in the service department about my refrigerator. Erica was very understanding of my situation and very professional. Then the 2 technicians, Zach and Linton, who came on time then went to work on solving my issue. They explained everything they were doing as they proceeded to solve my issue. They charged a reasonable fee for their service. I was totally satisfied and impressed. They all represent old fashion local customer service and professionalism that is very uncommon today. If they had more stars possible than 5 I would give them 10 stars. Thanks to everyone at Marc's for making my day.

I called for a service appointment. I asked what the charge would be for them to come out .I was…read morequoted 159.00 I said OK. when the technician came out he said the problem wasn't the Machine but the drain and I should call a plumber which was fine. Time to paid the bill and he quoted me over 200.00. I told the technician that I was quoted 159.00. He said because it was a front loader it was 189.00 plus tax. I feel that I was taken advantage of because I am a women and a senior citizen. I will never call or do business with Marc's appliances again. I don't like being cheated.

Fred is one of the best appliance repairman I have ever worked with. He is punctual, honest, hard…read moreworking, and gives his best assessment of a repair vs replace on every call. My parents have also highly recommend him and appreciate his over the phone diagnosis based on his extensive experience of appliances.

Fred exemplifies professional courtesy. My samsung refrigerator stopped working. He attempted…read moretrouble shooting over the phone to no avail. After a couple of trips out (had to order a part) problem fixed at a fair price. One draw back is the wait, but as he explained he's a one man operation. Well worth it. He will be my appliance repair go to in the future.

I have an issue with my refrigerator not dispensing water. I Googled and did some troubleshooting…read moreon my own but no luck so I figured it wasn't just a frozen line or anything and was something mechanical. I decided to call the professionals and chose to look local for a repair. The service men came out and didn't really look at anything just said a part needed to be replaced. I went downstairs to shut the water off. They replaced it and it still didn't work. They didn't really know what else to do. I showed them there were other pumps in the door and they said they would need to order that one and would come back out. I was asked to pay the service charge ($140). They came out with the other part and the same thing happened. So they said they couldn't fix it. I was surprised since they do repairs and all they did was try replacing pumps and didn't do anything else. I, who know nothing about appliances, did more than them. The worst part isn't even them not fixing it and still charging me to come out, but they also ruin my floor. When they changed the part they must not have tightened it enough and water leaked out. It was behind the refrigerator so I didn't notice the drip until it caused the floor on the side of it to warp. So, now I still have no water being dispensed, I'm out $140, and boards in my floor ruined. :(

I went there with my son and wife and we were able to strike a good deal on a washer and dryer…read more They delivered on time. Have been using them for about 3 yrs so far and no problems. Soon we will be going there for a refrigerator i think. Nice and easy going preople to deal with.

Never hesitate to call this company. a year ago our drier wasn't working; Trevor came to check it…read moreout . It wasn't the appliance; the juice wasn't coming through. Found out water got into the fuse box and the circuits were jammed up . Trevor not only saved us from buying a new drier but rebuilding our house as the electrician was surprised we never had a fire. Fast forward to now, the drier is squeaking Trevor replaces a few parts. Basically a new drier for less than half of the cost of a new one. Trevor, you are a gem and a gentleman!

I would not recommend using this company. We originally hired them to repair a component on our…read morestovetop. Not long after the repair, the stovetop began sparking in the exact same area where they had worked, so we had to call them back. The technician who came out was very professional and even acknowledged that the original repair had caused the new issue. He advised us to contact the office regarding the charges. Unfortunately, despite this, we were still required to pay another $226 service fee to fix a problem that resulted from the initial repair. The technicians themselves were friendly, professional, and courteous. However, our experience with management was disappointing. They were condescending and unwilling to take responsibility for the failed repair. Because of how this situation was handled, we will not be using this company again.

After two months of dealing with a local large appliance store, with nothing but non-caring, rude…read morepeople. We called Jerry's. Professional all the way, After dealing with a business that does not care about the consumer, it was such a relief to deal with Lynn and Tim, absolutely the greatest ! They restored my faith in mankind Thank you, so much!

Buyer's beware... Read the review I bought all my…read moreappliances there. From the beginning Dishwasher leaked - he said it was my plumber Microwave- shorts out They told me it was defective on numerous occasions came to look at it three times and not once replaced it Now the refrigerator does not work the freezer does, but the refrigerator does not Stay away they are not worth keeping in business.