What a find! We were desperate for a dryer fix. Paul's schedule allowed him to get a look…read morequickly... In minutes he had the thing disassembled enough to diagnose. Turned out to be a routine thing which he fix in no time. Price was super reasonable. Within a week, we thought of him for "dead" freezer... which wasn't dead to Paul! He ended up fixing that *and* another minor issue with our oven. Again, fixed in no time and soooo reasonable! This man is a wizard! And a very kind one at that! Do not hesitate to call!

Paul came through in a pinch and had the refrigerator back up and running in no time at all! Quick…read moreresponse, knowledgeable, efficient work, friendly. Life saver!

Prompt response, very friendly, this is the second time I've used Junior's business on an…read moreappliance. And he is worth the great reviews. He is prompt and professional. He used his knowledge of the parts to determine what would work best for my washer and let me know about the warranty they come with. Jr is straight forward with what needs to be repaired, as well as the prices associated with the repair. Great service! Highly recommend!!

Amazing. Oven went out on the Saturday before Christmas. Of course we are hosting dinner. Called…read morethe big store we purchased it from and was told to call the manufacturer on Monday. Not going to help me. So I called Junior. He was in my kitchen less than an hour later and had it fixed about 90 minutes from when I reached out to him. Couldn't be happier. He's going on speed dial for any future appliance needs.

Doug was very honest and friendly. Someone you can trust! I would not hesitate to give Doug your…read morebusiness!

Dishwasher not draining. Doug came next day, found apiece of glass in the drain pump impeller…read more Removed it and gave me the option of trying a quick fix, or new replacement. He suggested the quick fix. I took the quick fix and it is still working great. Saved me big $$$. He could have made a few extra $$ on me but didn't. What else can I say about a recommendation.

We have used AAA Appliance for over 30 years and I've always been very happy with their service…read more When we call Patty, she always makes sure to send someone same day or next day. They are there on time and great about giving you a quote before doing any repairs. Jamie has done multiple repairs for us and we've always been happy with his service. Jim is very professional as well. I would highly recommend AAA appliance.

I called AAA appliance repair to come take a look at a refrigerator that wasn't getting to temp in…read morethe freezer. When I called they were not interested in the model # of the fridge and said they would send a tech the following day. I was met with a rude tech who came to my house, opened the freezer a few times & said he thinks it's the control board. At no point did the tech pull the fridge out of its cubby, at no point did the tech inspect the fan or wire harness for the freezer, at no point did the tech even look at the control board which he claimed needed replacing, all he did was open my freezer & confirm what I already knew (that it wasn't getting cold) he said he would see if the control board was still available/discontinued & would follow up. They called this morning to let me know the part was no longer available & nothing could be done. I paid $100+ for absolutely nothing, AAA appliance should have taken my model number over the phone when I had first called for service and tried providing it, had they done this they could have come to the same conclusion (parts not available) without scheduling a tech. Beware consumers, this companies schtick is making money off of "diagnostic inspections" which in my instance should've been avoided as it was completely unnecessary due to unavailability of parts.

We had a lightning strike that disabled our central vacuum. The company that originally installed…read morethe vacuum was no longer in business. We saw the good reviews on google and decided to give them a try. We were met in the Glastonbury store by Anthony. He was very helpful and we opted to have Joshua (owner) come to our house for an evaluation. Joshua arrived on time and provided great customer service. He explained our options in a way that we understood. We selected the replacement option. Joshua brought the unit same day and installed it, since had it in his inventory. Our old unit had been discontinued. He provided Cental Vac training 101 to us, so we knew how to change filters and attach the hoses. He was very patient and friendly. Excellent customer service. He will be our go to if needed in the future and recommend him.

Stay away they damaged my part and would not admit it they lied. I offered to pay half the price of…read morethe part they damaged, but , they wanted me to pay for it in full. The new part was 20.00 plus 15.00 in shipping I offered to pay 20.00 to keep the peace and the kid behind the counter refused horrible business practice. I dealt with Jerry there for years never had an issue my dad dealt with Jerry also for years before me.

This shop has saved my bacon more than once with motor winding and replacements. My fisrt choice…read morefor electric motors.

I had a small woodchipper picked up for repair 3 YEARS AGO. I have been playing phone tag on again…read moreand off again since then, and now the number is disconnected. I feel like I am NEVER getting my machine back. I would leave negative stars if it were possible!​

well ftr, and my loss is your gain…read more I spoke with john, the owner of this converted garage into workspace regarding my cub cadet that threw a tizzy (you can read about the last time with my boston lawnmower review) and needed a quick (and cheap) fix it job on a broken spring. i think it was for the gas line, not too sure. anyway, on the phone, he seemed to be way cheaper than the next (and maybe only) other applicable repair place, so I was happy to hear his low rate, not too cheap to be good rate, but reasonable, 40 per hour. I took in my pos, and he said he could either rig it to work (that didnt work) or order and repair, but would take a few days. no worries, I called him 4 days later, broken part on order. fast forward to yesterday, I pick up my mower and wouldnt you know, the carburetor needed to be fixed, too much debris inside, not replaced. hummmm, im pretty sure boston lawnmower did this (i didnt ask them to do it either) and already charged me. so, i was charged another 40 bucks on labor to do something i was under the impression was already done, was it his fault or BLM? doesnt matter, i now know the biggest scam in lawnmower repair, the proverbial undercoating, err, carburetor repair. cant check it myself, nothing to order, just padding to the bill. he only takes cash, figures, i literally open my wallet, gave him everything in it (wasnt expecting to be 111 bucks, and had to settle for 106. tough, all i have. i questioned the extra work, his curt response, i moved your job up. really? when i called you said one job ahead of me, wouldnt that be the indication you didnt drop everything for my job? also, he broke my pull cord, worked and was attached when i brought it in, now i have a brand new cord, thanks, he also charged me for that too. anyway, now you know too.

So this review is unique. I contacted JPM after reading their profile…read more Let me tell you what great advice I received. I thought my appliance was two years old it was actually 5. On his advice I reached out to the manufacturer and the parts were covered. Although we are using their tech it was his advice that we are grateful for. Others wanted a minimum $130 just to do a diagnostic which I get time is money. His honest advice is why I recommend JPM.

Extremely efficient, great pricing and extremely kind and honest! I reached out to several…read moreprofessionals when looking to help my aunt fix her oven, and this was by far the best price and you will not regret going through JPM!