I have been working with Legacy Property Management for about 1 year now as they have been helping…read moreto manage my condo rental. Overall, I have been extremely happy with the service they have provided. Truthfully, I had never rented my home before and was unsure what would be required or involved. Luckily, Legacy Property Management came thru in every way and has made the entire process seamless for me. My initial contact with Legacy Property Management started with Steve coming out to my property to personally discuss my needs regarding my home that I wanted to rent out. He was super helpful and answered all my questions as well as walked me thru the entire rental process. LPM was the only management company that offered to meet in person as the rest that I had called wanted to give me "estimates" over the phone without having ever seen my home. Steve was very personable and was someone I felt comfortable chatting with. Afterward, I've been very fortunate to work directly with Wayne who has been fantastic. He is a professional and very knowledgeable and you can tell he has many years experience in this industry. He promptly answers my email concerns / questions. He has been on top of my tenants requests and reaches out to me when only absolutely necessary. Otherwise the entire process has been hands off which is exactly what I wanted. Now that the 1st year is almost done, he's been proactive on the renewal process and provided his professional recommendation on next steps. Also I have to add that Wayne made the tax season easy for me and provided all the necessary documents promptly. I highly recommend Legacy Property Management to manage your home rental. I definitely stand by my 5 star rating.

Really great experience working with this property management company. They helped get my property…read moreready for rent and were super helpful throughout the process. They coordinated with vendors, organized the work, and even got great value on the price paid for the services. Made everything much smoother. Highly recommend.

I am a resident of the Meridian Hills community in Moorpark and recently contacted Kristy Towry for…read moreassistance. She returned my call shortly after I left her a voicemail and sent an email with my request. We had a great, friendly conversation, and she took the time to answer my questions and provide the information I needed. Kristy was professional, knowledgeable and genuinely pleasant to work with. I truly appreciate her responsiveness and excellent service!

Prompt reply and settled my inquiry Excellent service…read more Prompt reply and settled my inquiry Excellent service Thank you

Mikey Hall and Shana Reese are unresponsive and have no understanding of what customer service…read moreshould be. I've been trying to view a property but haven't even received a courtesy email whether or not it's still available. Their 24/7 customer service guarantee is completely false. I can't imagine ever referring a client or potential tenant to them. Their owners and landlords are losing money from the time wasted and no response. If you have a property to sell or lease, reach out to another property manager that will take potential tenants seriously and get your cash flow moving along!

I own multiple apartment building and this company is the worst. They never respond to most tenant…read moreservice calls. Making it a landlords nightmare and upsetting tenants. They charge the landlord fees for collecting the rent and the tenant. They charge the tenant a storage fee for storing the rental contract and they charge the landlord. Also, most of the staff is rude including Lance. They were so nice and so responsive initially when the account was setting up, then once your hooked they are trash. I would ask them for references on all the positive reviews here... I bet they are fake.

I've been a renter for the past 3 yrs for one of Up Property Management's rental homes in Irvine…read more Chris and Leonard have been outstanding from the start and they have always been professional, responsive, and have gone out of their way to make sure any repairs are addressed immediately and fixed properly. I've been a tenant at many different properties all across Southern and Northern CA over the years and I can say with confidence that Up Property Management is THE best of the bunch. Highly recommend using them!

One of the most frustrating rental experiences I've had, largely due to how this was handled by…read moremanagement, specifically Christopher and David. The unit was listed at $4,200. We initially explored pricing and ultimately submitted a paid application for $4,000, not $3,800 as they later claimed in their response. We have email proof confirming this. We were also told there could be flexibility around $4,100 if we had strong documentation, which we did. Based on that, we were encouraged to apply, pay fees, and submit everything. After doing all of that, there was no real movement or consideration. What made this worse was their response, which included inaccurate statements about us "lowballing" and "going behind our agent." That is simply not true. We were fully transparent with our agent the entire time, and she can confirm that. We also have texts supporting it. Nothing was hidden or "found out" later. Instead of focusing on a reasonable $100 difference that could have easily made both parties happy, they chose to argue and escalate things publicly through responses rather than work toward a solution. That says a lot about their priorities. The bigger issue here is the lack of transparency. If the price was always firm at $4,200, that should have been clearly stated upfront. Instead, we were led to believe there was flexibility, only to find out after paying application fees that there wasn't. The communication throughout felt dismissive and unprofessional, and their response only reinforced that. My advice to anyone considering renting through them: be cautious before paying any application fees, and make sure any statements about pricing flexibility are clearly confirmed in writing. Based on this experience, I would not recommend working with this team.

Property Managers are reaping off tenants who are moving out. They charged me $6000 for the…read more appliances they said that is not working. It took them years before they changed the stove that " the oven " was not working when i moved in. And when i left they charged the stove, the refrigerator and the microwave. I asked them where are the stove, Refrigerator and microwave which are all in good running condition when we left all they said is they throw it away. They did not show up on the final inspection inspite of our request. They again of course charged us for painting 2x my apartment. So beware if you would like to rent their place. Document everything and with pictures. I will be going to DEPT OF HOUSING and hopefully some tenants as well will do the same.

City Lights is part of the Shea properties. It is the kind of place that nobody chooses to live at…read more You are here because you ended up here. This is NOT the kind of place where you will be part of a friendly neighborhood. It has gone really downhill past couple of years. The police station around the corner will straight up tell you City Lights Apartments is now known as the worst crime area of Aliso Viejo. You will never be connected to anyone in power position at Shea. The receptionist will make sure that she will not allow it. Shea is only interested in profit. They have no interest in people who live in their properties or for their employees. The one employee I know, who worked for them for 26 years did not even receive a happy birthday note, much less anything else to acknowledge his presence. It is a sad truth that this company calls itself a family owned and operated company, when they are so corporate and unreachable. The company is based on outdated model system of operations and has no transparency. They will raise the maximum rent on all their properties, find legal ways to circumnavigate the system, and make you feel insignificant in the process. Read the one star reviews. They are all accurate. The filthy hallways, the dog crap, garbage everywhere, the most unpleasant leasing staff, the constant alarms, the gates are nonfunctional and make you feel more like a prisoner in here, rather than keep you safe, the drug scene is rampant here, there are entire apartments set up to grow marijuana under indoor lights, you get constant flat tires, then car smashed windows, the parking structure itself is a nightmare, the units are old and dated, or cheaply updated, so maintenance is constantly working; the maintenance team is the ONE and ONLY plus at this property. Packages get stolen from your front door and the parcel pending room. The parcel pending room is just an apartment converted to be used for packages, but imagine, soon they will switch it and then rent this unit out! just wow! and then there is the noise!, this place is so noisy! you cannot get any peace and quiet here. There is nowhere to go- the sidewalks are nonexistant or blocked or have dog feces. The rooftop parking is where drugs, sex, smoking and loud music happens. The police presence here is heavy and the leaf blowers are out of control everyday including weekends. There are ZERO amenities. Yet the rent is sky high, and the parrots in the office will tell you that it's just the market rate. The construction ugliness and noise is not worth the 3plus grand you shell out each month.

We hired Good Life to rent out our home in La Habra Heights two years ago, and the tenants they…read morefound have been awesome. I was a new mom in the middle of a big move so having this taken off my plate was so relieving. Cole helped us get the home rented much faster than we expected, and those same tenants just renewed their lease for a second year. The tenants also taken such great care of our home, which has been really important to us. It's been so nice having their expertise when it comes to owning a rental. We've been really happy with how everything has gone over the past two years, and having great tenants stay for another year has made the experience even better. Overall, we've had a really positive experience with Good Life as rental property owners and can't recommend them enough

We have been looking for a place to rent and found one of their properties on Zillow. we made an…read moreappointment and when we arrived, nobody was there nor did anyone show. We sent messages on Zillow but everything is automated. I called their number but that's automated too, and I wasn't able to get through. Waste of a drive through rush hour traffic. If you value communication, you won't get it here.

Jose was awesome! I had a slight hiccup with my electric when we change with Allview Real Estate…read moreand he was able to help clear up the issue with very minimal assistance from me. Thank you Jose and the team at Allview! Also big shoutout to Mark Dasher and Henry Moragau for getting the ball rolling when this first happened.

I have been working with Allview for several years now and have consistently had a great experience…read morewith their entire property management team. I would especially like to recognize Mark Dasher and Michelle Guillen for their outstanding support and professionalism. Mark and Michelle are always pleasant, responsive, and easy to work with. It is clear that they genuinely care about helping their residents and owners, and they do an excellent job communicating throughout the restoration process. Their quick response times and ability to keep water damage projects moving toward the finish line make a significant difference, especially when timing is critical. I would also like to recognize Brenden, Anthony, and Janek for their prompt responses when approvals are needed. Their efficiency helps prevent unnecessary delays and allows restoration work to move forward quickly, which ultimately benefits the residents, owners, and everyone involved in the process. Overall, Allview has been a great partner to work with. Their team is professional, responsive, and committed to getting things done. I truly appreciate the relationship we have built over the years and look forward to continuing to work with them.

Leland Pfannenstiel (Jordan Bennett team) helped us buy our home in Orange, CA back in 2020, and…read morethen sell it in 2026 -- and he was fantastic through both transactions. He really understood the local market, was always quick to respond, and negotiated hard on our behalf every step of the way. He made what could've been a stressful experience feel smooth and manageable across both the purchase and the sale, and we always felt like he had our best interests in mind. Highly recommend Leland to anyone buying or selling in the Orange Countyarea!

I recently retired and wanted to sell my home quickly so I could move out of state. I even…read moreconsidered E-buyers but Jordan Bennett convinced me that he and his team can sell my house very quickly and for a better price. Within 3 weeks of signing up with Jordan, I was able to have my first open house weekend and received multiple offers and sold my house far above my asking price. Jorden and his team helped me price my home correctly, make the appropriate repairs and decorate it to command the best price for my home. Jordan and his team are great and I highly recommend them.

For close to a decade, La Perla Property Management has been a trusted part of our community. Their…read moreteam is approachable, responsive, and genuinely cares about our homeowners. They work closely with our Board, listen to concerns, and are always willing to help find practical solutions. We truly appreciate their professionalism, personal attention, and continued dedication to our community. From Dr. Pandit President of Walnut Square HOA

As a homeowner, my experience with this management company has been disappointing…read more When I requested a copy of the HOA's current pool maintenance contract, I was told that no one has a copy because it has automatically renewed for many years. I was also told that the management company would not contact the vendor to obtain a copy. As a homeowner paying monthly HOA assessments, I believe it is reasonable to expect the Association or its management company to maintain--or at least be able to obtain--the contracts governing services funded by homeowners. Without access to the agreement, it is difficult to understand the scope of services being provided or how vendor performance is being evaluated. Transparency and accountability are important when managing homeowner funds. I hope the Association and its management company improve their recordkeeping and communication with homeowners.