Love the Service Dept...I went in because one of my tires was flat, because I purchased the tires there a year ago they replaced the tire for free. Then I told him I would've gotten my oil changed, but I didn't have my coupon so Tim managed to make sure I got one! then they pulled it through the car wash for me so overall, I went from having a bad day to a very good one ,great job Tim Rother! read more

Freehold Dodge (Service department) is terrible. picked my car up they never fixed the problem that it was dropped off for. & on top of that, they left dirty napkins and chicken bones on my center console. Do I go back and make them swallow the chicken bones or just throw the chicken bones out myself... read more

If you value your time and your money, do yourself a favor and steer clear. This place will waste your time more than anywhere other place on earth. Deceitful practices all the way around. From unmentioned fees to the whole charade of "let me go talk to my manager". Over and over. I couldn't walk out fast enough. I would regard most positive feedback on any website and mostly google as coming from their own social media team. I can't any manner in which a customer would ever be happy here, but hey looks like marketing works. read more

This 021' outback 4s4btadcxm3103095 purchased in 023'/ 24k Mi Freehold subaru. freehold NJ 'if purchased new would've been on the desk of a local lemon law attorney by now. Over the few years the lock unlock function of key fobs stubbornly, randomly & repeadedly dont work. Freehold subaru saw no problem. Front passenger window months ago wouldn't go up. Freehold subaru supposed repaired at a cost to me. Recent cold weather with a brand new battery of 6 Mos old rendered the car unable to start or boost. Vehicle towed to Freehold tire center st freehold NJ, replaced a $400 battery. brought the 6 mo. old battery back to auto zone who load tested and advised nothing Wrong w battery? Not to mention the sub standard BS feature of coming to a stop, foot on brake & engine stopping-starting when proceeding? this is something of concern of being rolled over by an approaching truck in the rear of this 021' outback because 3 times when stopping at a red light the engine shut off and when proceeding, foot off the brake the engine wouldn't re-start & all the indicators on instrument cluster lit up, had to restart the car. Recent event where my wife, 70 yrs old legally disabled- primary driver comes out of a store, starts the outback, puts in reverse to back out of a spot and the car dies. This vehicle is being brought into Freehold subaru south st. Freehold NJ Tues morning Apr. 21st 026' south st and is not being picked up due to it being unsafe to operate. Until all the issues are corrected. read more

I panic when tire pressure gets a little low in the winter. Just pulled in and they checked & filled tires. I was in and out in minutes. Always Great & Amazing service. Thank you. read more

I just thought I would write a review about freehold Dodge Subaru. I inquired about a truck last night online spoke with the girl Kim, which they were very persistent get me into the dealership to look at the truck that I inquired about the I received a text message. Am I still coming to the dealership today and I replied yes I will be there by noon time I got to the dealership around noon time and supposedly they sold the truck between 8 o'clock in the morning and 12 o'clock. I find that very odd and if it was the case they could of, had the decency to call or text me and let me know that the truck was installed since I made the appointment and I was coming from at least an hour away and to make matters worse Dylan the sales manager has no customer skills It's very sad to see people like that running a dealership. read more

Went to get an oil change Friday morning was out in less than an hour no issues. Nice courteous staff.

Went just to ask to look at my car. Car had been hit and side lights would not turn off. Afraid battery would die. Have been a customer for over 25 years. Bought or leased the last 5 car tgere. They said no they would not and when I said what if battery dies said sorry then you get it towed. I even got my oil changes there for the big buck. Never will go again. When this lease is up will go to another dealer read more

I had an oil change and tire rotation done today and from the moment we drove into the service bay to the time we pulled out the service was nothing but professional and friendly! This is my third Subaru from this dealership and have had consistently excellent service from purchase to service!! I highly recommend this dealership!! read more

Can't say enough about my sales rep Aaron E and how pleasant my experience was at Freehold Dodge. Clarity in pricing, the history of the truck, and the overall buying process made it as quick and easy as possible. I will be going back for future vehicle purchases! read more

Freehold Subaru - Car Dealers Near Me - Freehold, New Jersey

Crooks! They sell stinky musty hunker cars. Do not recommend unless you enjoy dealing with conniving salesmen and breathing in moist moldy cars. read more

Sean and his manager Jeff made things right so I am giving this place 4 stars VINJTDBU4EE7A9098434 Do not buy this Corolla! I can't believe it's back on the market sold a flood damaged Corolla to my girlfriend at full price. Rusty seat bolts, debris all under the carpets, debris in the engine, and chassis completely salvaged looking. They febreezed the inside and called it a day. Smell became lethal and moldy later on. I am genuinely confused how this flood damaged car made it into their lot. read more

BEWARE....Horrible dealerships. They sold us a car and then wasted 2,5 months to register a car. We had to bombard them with various requests to get them to move a needle. Needles to say they were acting like its all our fault. Their team was welcoming before the purchase and the moment we complete the transaction they turned into jerks read more

PLEASE READ PREVIOUS REVIEW! After taking my car to a different dealership we ended up getting a 2019 Ram Rebel with all of the options for 36k out the door! I had told the dealership what the freehold dealership said about the car as a courtesy to them and they told me that the dealership was lying just to get the car for a cheaper price. I ended up trading the car in for 3k toward my new truck. read more

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Very disapointed with my experince at Freehold Dodge & Ram. Purchased a Used car from them to later take to a mechanic and they raddle off all the problems with the car. I was told that the car went through a rigorous multi point inspection. Freehold agreed to fix some of the problems, and said the other problems were not actually problems right now, and they'll give me a discount on future services when those problems progress into real issues.... Fastforward to now, My local mecanic just told me, that the "Fix" that Freehold did was so cheap and lazy that, the fix is now broken off and rubbing other other areas creating more damage.. I'm ashamed that i gave my money to this company. read more

So I go over to freehold dodge because they are offering to buy out my lease to put me in another vehicle, so I'm going there the second time ready to make a deal but guess what there's no deals to be made manager is not willing to negotiate a penny off of anything so I ask whoever read this. Have you had the same problem because I know this is not my first time buying a Dodge vehicle was the first time that they were not willing to do anything to do business with me. I don't know about you guys, but that's a very poor business sense. I've never heard of that Presidents' Day. No cell no nothing. The way economy is right now. They must be doing really good to stay in business without watching on the price so they lost a potential loyal. Customer would've been my fourth dodge vehicle and if I do get one, it's not gonna be from them. read more

I have purchased many vehicles here over the past 6 years. My salesman John Burtnick always makes the process hassle free. I would recommend him and this dealership to any of my friends and family. read more

Overall buying experience was ok. I purchased a used 2019 Corvette. The salesman stated that the car had been detailed. It might have been run through an automatic carwash sometime within the previous week. The interior was dirty and the door pockets/console were full of the previous owner's stuff. I was also purchasing from out of state so they said that the tags might take a little longer. Well, my temp tags expired over a month ago and still no tags/registration. I'm now being ignored by the salesman whenever I try to inquire about the tags unless I elevate it to management. Then I will hear from the salesman with more excuses. read more

Couldn't be happier with my purchase of my Ram 1500 from Freehold! Everyone was so helpful and knowledgeable. Buying the truck was easy and smooth, everyone was very organized and made the process very simple. I highly recommend coming here if you're looking to purchase a new or used vehicle!! read more

Freehold Subaru - Car Dealers Near Me - Freehold, New Jersey

Gary was a great salesman. He never pressured me at any point and made sure I got the truck I needed and wanted. This is the 4th truck I've gotten from him. Always a great experience. read more

I had brought my Dodge Durango in for routine service a few months back and when it was returned to me I noticed that when I got home there was significant damage to my front end. I notified the dealership and they in turn after looking at video stated someone in service hit another customers vehicle with my vehicle. They quickly fixed it but never even attempted to compensate me by even reversing the cost of the oil change done that day. Of course I was angry at the fact that they had committed a hit and run and failed to report the accident at all until I discovered it. I never cursed or even raised by voice during this incident incident but I did give them a negative review when it was sent to me. Today I went in to purchase an extended warranty for my Dodge Charger and was told by the GM "I am sorry to inform you that Freehold Dodge-Ram-Subaru will be exercising our right as an independent business to no longer services your vehicles. This is due to previous interaction with our team." While at service the GM, service managers, three service writers and another guy came to the desk, as a retired police officer I knew that this was a form of intimidation and felt threatened by the situation which in my many visits there was an usual situation. They then threw me out. Would not recommend their service, the sales teams were always great during my 5 or 6 total purchases. When they are wrong and you call them out, this is how they treat you. Apparently the GM did not like something I said over the incident, the owner of the store could not elaborate on exactly why this action was taken and stated he would call me back. As of this time no one has reached out to me to identify exactly what interaction warranted this. read more

I dealt with Brian and Gary. They were both pleasant to work with. The buying process was very easy. They were both very knowledgeable and helpful. I would highly recommend them. They gave me a great deal with my car. And this is one of the few dealerships in the area that are not charging over MSRP. read more

I cannot say enough great things about Freehold Dodge. Since inventory is low, they didn't have the Ram 1500 I was looking for in stock. Steve helped me build and order a new one. Welp, it just came in yesterday and it is beautiful. Barney was my salesperson and walked me through getting the vehicle set up with all the bells and whistles. Valerie helped me in the finance department. They were quick, efficient and trustworthy. I will be recommending them to all of my friends and family. Thank you so much for everything!!! read more

I have purchased three Rams, one Dodge Grand Caravan, and one Subaru Outback from Freehold Dodge Subaru. It's literally the ONLY dealership I go to. If you're in the market, make sure you stop here. They give you the small dealership feel where they know you're name l, but they have the services and inventory of one of the biggest dealers around. UPDATE 5/30/17: Add a new Durango to the family. Best dealership hands down. read more

Freehold Subaru - Brand new 2017 Durango in Bomber Brown! - Car Dealers Near Me - Freehold, New Jersey

Bought my car there. On and off issues with the service department thru the years. This last time was the worst. Service writer was arrogant and insulting and it was tolerated by management. They couldn't care less about the customer. I took my car elsewhere. Go anywhere but there. read more

My brand new RAM had a pretty bad vibration at speeds over 40MPH. Went to Freehold Dodge RAM to have it checked - after a day of "checking" they called me back giving an excuse that the truck's tires were flat spotted due to spending too much time sitting in the driveway. The funny part was when I went back in and listened to the service advisors talking to other customers - same excuse over and over in both Dodge/RAM and Subaru sections. Spoke with the mechanic directly - he said since you car is still under one year, wheels balancing is under warranty. I'll suggest we try it and maybe it'll fix the issue. They "perform" the wheel balancing. Well at least the invoice states that. I don't know if they have not or just not capable of performing wheel balancing properly but the issue was still there. All they told me was to call Chrysler directly to see if they can resolve the "flat spotting" under warranty. Called Chrysler - they said tires are not under warranty. Call Good Year directly. Fine, I call Good Year and their truly amazing customer service immediately sets me up with an appointment at a local Good Year authorized shop to have the tires checked out. The guys at a shop check the tires and wheels and tell me they don't see any flat spots BUT they remove the wheels and find out that all four wheels are unbalanced and one of they 4 wheels is sooooo unbalanced that it required road force balancing performed. Since it's not a tire defect but a regular service performed (which Freehold Dodge RAM supposedly performed) they charged me $76.And guess what... they issue was resolved by wheel balancing!!! Or should I say re-balancing after Freehold Dodge "balanced" them? I wanted to let Freehold Dodge RAM to do the right thing before calling FCAA. I called them up and left a message with the receptionist. My service advisor Raul calls back. Very calm and speaks nicely and tells me in a nice way that he checked with his supervisor who said they won't refund me anything at all and it's my problem. I reconfirmed twice that they want to have a complaint filed and negative reviews left over $76 and the answer was almost "do what you wanna do". Clearly they don't care for the reputation and I'm hoping this review reaches the service manager and the dealership's GM. Unreal frustration!!! Can't believe this service and claims that the work has been performed. Makes me question whether it was really performed or whoever did the balancing didn't know what they were doing??? Have all the paperwork to support this!!! Beware.... Off to file a complaint with FCAA... read more

Simple, these guys and girls are great. I have had need luck with local Dodge dealers and that ended today. Jeff and Brian got my deal done fast and with no drama, waiting games, or arguments. Great trade value, good price and an awesome job with financing. Valerie was fast and efficient with getting all the paperwork done and Austin took care of my trade in and getting my Challenger ready to come home. This was a great and stress free purchase, the way all should be. Freehold Dodge hit it out of the park today. read more

I went into FREEHOLD Dodge today looking to purchase a new Dodge Ram. Everybody was very nice and courteous and literally did not pressure me one bit. I ended up purchasing the truck and I will be picking it up in two days. It was the best car buying experience I ever had and I strongly recommend everyone in the area to give this dealership an opportunity to earn your business. It is a mom-and-pop business. This is the kind of place where they remember your name . A special thank you to Dave the owner and Steve the general manager. read more

Freehold Subaru - My first new truck - Car Dealers Near Me - Freehold, New Jersey

Most amazing car leasing experience ever. They had what we wanted in stock and gave us best price upfront. We did all over phone and email. Just signed paperwork in parking lot. They took in old car and we drove off in new one in only 20 minutes. They we are very responsive to our needs. We will be back for our next vehicle!! Thank you! read more

We purchased a used Honda Pilot, that which the salesman Bryan told us "we will guarantee the inspection", which was needed in PA I order to get PA tags. We took it immediate today to a PA Honda dealer for the inspection. They did the inspection and could not pass it as it needed needed $1,900 worth of work to ensure road safety before the car would pass PA State inspection. We called Bryan and communicated the status that which he didn't believe us, they refused to speak with the inspection tech and refused to make good on the "we guarantee the inspection" that which was mention 2 if not 3 times while we were in the process of buying the car. Tonight we drove an hour back in snowy weather and returned the car. I recommend that if you want to do business with a reputable car dealer-- do not shop here! read more

Two weeks ago I made an appointment with the service dept for my 2005 Dodge Ram. I dropped my truck off the night before due to my work schedule. My appointment day arrives only to receive a call from the service dept telling me that they no longer have the capabilities to do a diagnosis of my truck. that they got rid of that program. Now I might of been born at night but not last night. Who gets rid of software that can still be used today am I the only person with a dodge truck from 2005. Or is this because I have a claim against a different dodge dealer for damages they did my other car. Either way stay away from freehold dodge read more

Nick Anello was great!! Very informative and listened to all my wants and needs. I came into the dealership wanting a certain vehicle and he made it a very easy transaction. I'm extremely happy with the outcome. Highly recommend Freehold Dodge. See Nick he makes things happen! read more

Checking out trucks turned into buying one on the first visit. The guys at Freehold dodge are extremely friendly, straightforward and offer great deals without the headache. This is the first time I can recall purchasing a car and leaving feeling good about my purchase. Confident that I got great service and an even better deal! Thanks guys! read more

Freehold Subaru - Car Dealers Near Me - Freehold, New Jersey

You'll notice a lot of negative reviews for a reason, don't waste your time here and go somewhere else that you puts in some effort to make their customers happy. read more

Horrible Experience. I have bought many vehicles here before so I try to bring my vehicle here for service and I'm told its at least a month and a half before it can even be looked at. Then they tell me I have 2 days to get the vehicle off the lot because its taking too much space. Also, I was told a part for my truck would be in in 2months.... then 3 months... then 4 months.... and finally came in 7 months later. This is my work van that helps me run my business and it has been down for over half a year. read more

Complete Garbage - stay away from this dealership. I have had nothing but negativity at this place. Their customer service is terrible! They inconvenienced me for two days, forcing me to take off of work. After going back on their word, two times, I received a measly ten dollar discount. Dodge - these so called "professionals" are not a good representation of your company!! read more

Freehold Subaru - This is how they left my glove box after putting my tire back on.... smh - Car Dealers Near Me - Freehold, New Jersey

Bad service. You are lucky if someone really cares . I will never buy dodge again . I changed to lexus

I was recently in an auto accident and needed a new car, I locked in on a 2014 Dodge Challenger that was listed online at a great price. I called and was told that the car had a deposit but if it was released i would get a call. To my surprise and excitement, I got a call/text from Debbie(From the internet team) a couple of days later that the deal went through, the deposit was released, and the car was ready for sale again. I ran over to the dealership(sent my parents early to basically lay on the car for me until I was able to leave from work). From there Roger Domis took care of me like I was his own son. I prefer to have my family mechanic look at the cars I buy, I trust him, but it has cost me a few cars over the years because most dealerships wont let you take a car off the lot to be inspected. Well, not only did Freehold Dodge let me take it off the lot to be inspected, I was able to take it to my mechanic over 15 miles away. That is how I knew I had the right dealership and the right salesman. After the inspection, my mechanic told me if I didn't buy this car he would, so I knew I was getting something great. When I returned Roger walked me through everything(it was my first non-cosigned car buying experience). I left my down payment that night, came back the next afternoon to finish signing papers and to pick her up. They detailed her beautifully and gave her a full tank of gas. Roger went above and beyond for me and he will for you too! I highly recommend Freehold Dodge and especially Roger Domis to anyone in the area in need of a new or used car! read more

Was looking for a first car for my son. Found a Honda Accord at Freehold Dodge, and made an appointment to come look at the car. Drove over an hour to get to the dealer. The Honda was 11 years old and was in decent shape. (Not perfect by any means, it was black, had a lot of spider webs in the paint on the rear bumper, had a Carfax entry for an accident in 2018, and a big scuff in the paint on the lower driver side door and quarter panel. The asking price on the car was $15,500. We met with the salesman, who was very accommodating, and after some discussion with my son, I decided to go inside and talk numbers with the salesman. I advised him that we liked the car but felt it was overpriced and we can negotiate a deal. The salesman went up to the sales manager "Brian" and came right back. with an out the door price of $17.300. I was told there was NO ROOM for negotiation and that the price was fixed where it was. Brian NEVER had the decency to even come over to the sales floor to explain himself. He stayed behind his little COVID barrier and dictated the price. I explained to my salesman I was a serious buyer, I was buying the car cash and that I drove over an hour to the dealership. DID NOT MAKE A BIT OF DIFFERENCE. Brian decided he was going to squeeze every last penny out of this customer and not negotiate one dime off the price of the car. He was too afraid to come out and tell me this to my face so he allowed the salesman to let me walk out the door . I promise to make sure I will write a scathing review about Brian and his "AMAZING" dealership on every review outlet I can find. Lesson learned. STAY AWAY FROM FREEHOLD DODGE. Glad I live an hour away. read more

Just got here. We found a car online and called to ask if they still have it. They told us to come in and insure that vehicle is there. Before the leave we called again and told that we are going to drive from far away and it takes us more than hour , please let us know if they still have a car. Same story. However, when we got there sales guy told us that they don't have that car anymore and we should have left a deposit if we wanted that particulate car. Very frustrating experience. We waisted perfect summer Saturday for 3 hour drive for nothing. They couldn't find a person we spoke over the phone either. Very unprofessional. read more