Excellent job. Installed a Pentair pool heater. Were easy to work with and went beyond our…read moreexpectations Highly recommend.

Had an appointment with Chris on 04-07-26 to look at the pool for a new liner replacement. Chris…read morewas nice explained what's was going to take place, gave the quote, and left. Reached out to see what we could do as for payments ( or payment arrangements ), Chris advised he woukd speak to his co-partner and get back to me. At the end of April I reached out in a text to see if there was any update, Chris responded that he would reach out br end of day. WELL, it still END OF DAY ( 06-08-26 )NOTHING but AIR TIME. HONOR, COMMITMENT, YOUR WORD, even LOYALTY. Those words mean NOTHING. It's hard to find a TRULY COMMITTED pool guy these days.. it's personal preference and luck of the draw..

Kyle just finished opening my pool for summer 2026. Kind, friendly and quick. Great job Kyle. See…read moreyou in the fall

Top notch service!!! No wonder why pros is in their name because that's exactly what they are... We…read morehad two technicians come out today. Jacob and Justin and they were fantastic. Above and beyond my expectations. And the services they provide are amazing like winterizing and springerizing highly recommended.

One star only because Tony called back promptly. Called Spa Doctors on a Saturday. Tony called…read moreback in about 30 minutes. We agreed to the terms and he said he'd be out Wednesday or Thursday. I texted him on Friday since he didn't show Wednesday or Thursday, and asked him if he was coming out or should I go in another direction. He called later in the day, left a message for me to call him back. I did. Left him a message. Today's Sunday, no call or text. You may want to go in another direction if your in a hurry to get your Spa repaired through these guys. Just a thought here....

Made an appointment and was blown off. They didn't call to let me know. They didn't answer my calls…read morebefore or after the one hour window they gave me, and they didn't call me back in the two days since then. It was also a mid-day appointment, so they wasted half a personal day of mine. Don't bother with these liars!

I let a different company open my pool this year because they were doing some concrete work on my…read morecoping. The guy who opened it showed me the spa wasn't holding water and accused Lotus of not winterizing the pool properly which set in motion costly events like pressure testing the spa. When the spa pipes checked out, lotus sent out two pro's Robert and Aldo. Aldo identified right away that the actuator for the intake was forced by hand during the opening and was slightly open thus draining the spa back into the pool. Robert took the time to show me what caused the problem and what simple of a fix it was. I will now only trust lotus and their team to open and close my pool. Thanks guys!

Skip is always available and is an absolute "pool guru"! I have been a satisfied customer since…read more2018 and Skip has never let us down. Anything you need from construction to maintenance, Lotus Pools is a solid solution!

The service was fast efficient and the people are concerned about your pool…read more Would highly recommend Chicago Pool and Spa

This guys is a RIP OFF. Would not give me a time schedule and then didn't show up to install the…read morepool. He was here for ONE day and looked completely lost. I owed him $5,300 to install the pool and now texted me and said its $8,500 upfront. FRANK is a CROOK, Lawsuit to follow. DO NOT USE HIM

Was referred to Cobalt Pools by another company who was not taking on new customers at this point…read morein the season. I reached out to Adam at Cobalt Pools explaining that we needed a little "hot tub 101 for dummies" and he was very responsive and quick to schedule an appointment within a few days. Rolando was the service man who came out and he was excellent! He drained, cleaned and filled the tub and allowed me to watch how he did every step and explained the entire process. We inherited the hot tub when we purchased the house this summer and hadn't used it yet. He was so thorough and we appreciated his knowledge and friendliness to answer all of our questions, as well as explain the chemicals we would need to maintain the tub. We are very happy with our experience with Cobalt!!

Adam and John are obvious pros at what they do! They took the time to explain everything they did,…read morefrom inspecting, diagnosing, troubleshooting and problem-solving. We are new in ground pool owners, and they took the time to teach us everything about our system and how to make a run at an optimal level. I would highly recommend them not only for service and repair needs, but for weekly maintenance as well. Cannot thank them enough!

Tom was great to work with. He answered quickly and was able to provide a contract right away for…read moreexactly what I needed (in-ground pool cleaning). The work was done to perfection.

I wanted to thank Tom and Chris for their hard work on our pool. We had a situation where our pump…read moredied late in the season in '23 and we tried to replace it ourselves. We got some bad advice and bought a pump that was way underpowered for our pool. Then last spring I broke a finger and we didn't have money to have somebody else help. So when Tom showed up our pool put the local duck pond to shame and to make things worse I had modified the pool panel to use the wrong connection. Tom only took a few minutes to figure out the solution and get going pumping near sewage water out of our pool. Including animal carcasses. By the end of thw evening it was filling up from the tap and by the next day he had the new pump running with chemicals starting to balance and had our stairs in the water. His price was great for what he went through, when some people would have just walked away. We are so grateful he was able to put everything right and can't wait to get back in the water.