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    Platinum Volkswagen

    3.3 (122 reviews)
    Closed 10:00 am - 6:00 pm

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    Reviews With Photos

    Debi F.

    I am close to the end of my car lease, and I have a mileage overage. I received an email from Angela about my lease. I had a conversation with Angela, asked her what the payoff would be. she gave me a one number answer. I had to ask about details. After a brief discussion with my advisor, I said that I wasn't interested in paying off my lease right now because they would make more money off of me than if I waited. I felt that the way she told me my balance, which was one sentence and one number, was not transparent. I told her this in a text. Afterwards, I received the rudest email from Paul Garritano, a sales manager at Platinum Volkswagen. Paul tried to gaslight me into thinking that somehow I had done something wrong by deciding to make the best decision for me. See pics of his email below. Paul also informed that I decided not to have a discussion with Angela and that if I ever called the dealership that he would put me on his do not contact list. PUT ME ON THE DO NOT CONTACT LIST, lol. Wow Paul, so much toxic rage and anger in your email, which I am featuring in the photos below. While you may be able to scare and gaslight some people with this sort of behavior, it wont work with me. Is this how people do business in the car industry, really? If you are looking to purchase or lease, stay away from this place. If they react like this over one text message, think of how toxic it might be if you have a problem, or if you say anything that Paul doesnt want to hear. This is a nasty place to do business. I agree with the other reviewers, the people at this dealership are unable to have a civil conversation unless everything is their way. DO NOT DO BUSINESS WITH THIS COMPANY, IT WILL BE FULL OF BAD ENERGY and you might overpay.

    Kevin D.

    From start to finish the best car buying experience I have had in years, Vildan was my point of contact and she handled everything. The pricing was up front and very reasonable, no added or hidden fees. Definitely Covid cautious/thorough and all the platinum people compatible and thought full. I have bough a couple of cars, I'm no spring chicken. This latest car search was 3 weeks in and out of dealers, save your self the time.

    My new ride

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    Page 1 of 4

    Ask the Community - Platinum Volkswagen

    Review Highlights - Platinum Volkswagen

    There was no pressure, no fluff, and went WAY beyond to please my daughter and me on a 2019 Jetta SEL lease.

    Mentioned in 18 reviews

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    New American Auto Parts - Frontvoutside

    New American Auto Parts

    (10 reviews)

    I looked to buy a battery carry pack. Had all the info and payment ready, and called New American…read moreAuto in Hicksville. The man said he had it. I asked where on Old Country Road and he said West. The GPS Google sends me East, hickups and does not tell me where it is. I turned around and finally found it right side of Levittown Parkway and Old Country Road. People who call them are told use the land marks of the Dunkin donut and 7 11. which is before them as they are on the right side of the street heading west. IT is a small parking lot and difficult to turn out of back on to the road with a fire hydrant on the street side. Check for their hours. I went in (Women beware) many men on line and getting served by other employee) and I was waiting and then told the man at the counter what I wanted. He had it. I had card in hand ready to pay and did not even quarm the price) Then the phone rang and he took the call and then procceded to take care of the callers needs. And I waited. And then, I waited. Then when I questioned I was tokd that he had to take the call. Ok. The I asked can he help me. He told me that was why hed had the ladder to climb up and get the item. Then he left the counter and ... I waited. Then, I left, and bought the item at the other close by Auto parts store in Hicksville near Jersey Mikes, - for approximatly 60 dollars less where I was helped right away. Go figure. Guess the powers that be were directing me elsewhere.

    horrible company bought car battery 9 months ago last month car wont start has to keep being…read morejumped...new mechanic says battery was used old junk...they are closed now...can see why!...

    Platinum Volkswagen - car_dealers - Updated September 2026

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