My husband brought my 2023 RAV 4 in for a oil change. It was my last "free" one before my 2 year…read morefree maintence was up. They were done in 25 minutes. The service technician that did the service filled out the paperwork stating that the checked all of the filters and rotated my tires. My husband brought my car home and put it on his lift because he is a mechanic with 40+ years experience. He did this due to how quick the dealership was done. My husband discovered that they did not do what the service tech said he did due to there were no fingerprints in the dirt to show it was disturbed. My husband called and talked to the service manager who a free oil change for the next time but we refused because we cant trust them to do it right.

I have had three bad experiences with the service department, I can no longer be silent…read more Trip 1- Took kids RAV 4 hybrid for an intermittent check engine light. Could not find an issue but re-imaged (updated) computer and charged me $200 Trip 2- Scheduled lube oil and filter for a 20,000 mile service on wifes car... 2.5 hrs in service department for a lube oil and filter while I waited there. This was a SCHEDULED appointment, not a drive-in. Seems a bit excessive Trip 3- Car had a check engine light and a traction control off light come on. Service Dept. advised us NOT to drive car. Della couldnt get it in for a week to have it looked at. Took it in, mechanic found evap code, problem was a loose gas cap. Charged me $80.00! Probably would not have nearly the issue with the $80 charge, had I not been made to wait a week to find out how minor the issue was. I do understand that we had a mechanic tied up for a period diagnosing the issue. This is not the type of customer service that we are accustomed to from this dealership. I have owned Toyotas almost exclusively for 30 plus years. These experiences have me questioning whether that will continue into the future.

It's Sunday after a snowstorm. It's 9:15 AM, still no one to open the store. Different employees…read moreevery week ,today no employee! Today is 12/19/21

I bought some wiper blades here the other night, clean nice friendly service and had a great…read moreselection! Advanced auto parts is exactly like this nation wide!

No not recommend rude Sylvester Stallone looking guy. Have had him test my battery twice and each…read moretime he's rude. Will not be going there for any thing unless it is dire.

Noone answers the phone and no store email address. I live a distance from town and cannot waste…read moretrips into town just for information I could get via email or telephone.

I contacted them to get a hitch put on my Rav-4. They were wonderful and accommodating on the…read morephone. In person, even better! The folks I interacted with were super-friendly and the cost was extremely fair. Highly recommend.

I ordered a set of U bolts. The order did not seem to go through. Within minutes i received a call…read moreindicating it had.-Great service.good pricing and i had the bolts within two days. Thanks : Dennis @ Geezer Brothers. ( The French pronounce it Gazay)

Austin at Vertigo saved my day! I was traveling and had blown a brake line and needed to make it…read moreback to NYC that day. I first took my car to a chain mechanic who took 2 hours to quote me over $1200 and said it would take the whole day. My mechanic in NJ said that was a rip off and to try and find another place. I called probably over 25 places and each place was either booked or said they couldn't fix a Mercedes brake line. Finally I called Vertigo (I was hesitant because the name didn't seem like an auto shop) but thankfully I did because Austin was not only super polite and knowledgeable; he was able to get me in immediately and have it fixed in no time for under $250! A fraction of what I was quoted at the other place! I'm so grateful to have found this place!!! Highly recommend!

AWFUL experience: I was recommended to Vertigo, they seemed like professionals but clearly not…read more Had a lift and tires put on my Jeep and dropped it off for a whole week. Apparently some retired CO that does auto body for them was responsible for the RIGHT side disaster install... Maybe he should just stick to Bondo and painting. Read below: 1) They installed sway bar end links incorrectly which caused a tear in my RIGHT front Axel CV boot. - Male Secretary behind counter said Jeep came in like that and they didn't want to take responsibility for the tear. Luckily I was able to get a one time goodwill repair at dealer. It was clearly obvious they caused it because the dealer re-installed the end link correctly so it didn't happen again. -The day I picked it up it was clunking in front end bec RIGHT strut was not installed correctly. A test drive before I picked up would have resolved this issue ?!? 2) Two days after initial pickup the RIGHT brake caliper fell off and locked up the rear wheel. Owner had to tow Jeep in the middle of the night to shop and fix next day 3) They broke RIGHT side ABS sensor which they somehow were honest about, I didn't have 4WD or ABS in the snow for two weeks, I had to follow up myself for that repair to get done. 4) Finally when I picked up for the last time I realized there was overspray on my windows from when they painted window trim. - Idiot secretary behind counter had the audacity to tell me its normal from outside diesel exhaust (Jeep is not diesel) and it was not from overspray !!!! - I guess he couldn't take the 10min to scrape it off with a razor blade after the hack job they performed and $3k I spent. 5) After all this they didn't even recommend initially or offer to despite all the ISSUES to do a wheel alignment as my brand new tires worn uneven at 50k miles and needed replacement, rotations were done every oil change... SAVE THE HEADACHE, GO ELSEWHERE.

Five stars sale service and parts depth. They've got you covered. Make you feel like your family…read more 5 stars all day!!

From the owner: Were the new General Motors. We are a company of diverse brands, selling over 7.5 million vehicles…read morein over 120 countries worldwide. Were well positioned to take people wherever they want to go. Today. Tomorrow. And well into the future. From electric and mini-cars to heavy-duty full-sized trucks, monocabs and convertibles, General Motors dynamic brands offer a comprehensive range of vehicles. Along with our strategic partners, we produce cars and trucks, and sell and service our vehicles, through the following brands: Chevrolet, Buick, GMC, Cadillac, Baojun, Holden, Isuzu, Jiefang, Opel, Vauxhaull and Wuling.