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    Play Pals

    5.0 (110 reviews)
    Open 10:00 am - 5:00 pm

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    Response time

    2 hours

    Response rate

    100%

    Services - Play Pals

    Dog walking

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    Recommended Reviews - Play Pals

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    Reviews With Photos

    Rocky & Spanky

    PlayPals services are top-notch: they have the best sitters who are most caring and responsible; simple and fast ways to schedule visits; attention to detail and personal service. We adore Ana, who tried so hard to befriend our beloved and very shy cat Bunny. At first she sent us photos of him hiding under the bed, and eventually with her patience and love, had him sitting on her lap. It meant so much to us that they had a special bond. Well, Bunny has passed, and now we have two 8mo energetic kitties, which we fully entrust to the PlayPal team when we go away. When the photos and updates arrive, any stress or concern I might have drifts away. Ana and Patrick are professionals and can handle any unexpected issue, and Brian adds a personal touch, making you feel that your concerns are his concerns. Go for the pros!!

    Lyndsey C.

    PlayPals was such a saving grace for our dog Louie! As we transitioned going back into the office after COVID, we were left searching for a dog walker and PlayPals ended up being the perfect fit! Brian and his team always treated Louie so great and I always appreciated the walk updates I would receive after each walk. We also used them for a few overnight stays in our place with Louie, which was awesome! I always felt that Louie was safe and in great hands. Can't recommend them enough!

    David R.

    Patrick has been walking our dog for over 2 years since she was a puppy. He is an absolute godsend. He is so accommodating with our schedule changes and always reliable. But above all, it's evident that he loves and cares for our dog like his own. Our dog is everything to us, and we would not recommend Patrick and Play Pals if we weren't confident that they will exceed your expectations. Your dog deserves it :)

    If you have a dog in the city and need someone to board your dog, walk your dog, and love your dog then this is the place. Everyone is a top notch person.

    Gretchen on her walk with Play Pals NYC!
    Robert D.

    I am a first time dog dad, and a "helicopter dad" at that. With that being said, I could not recommend Play Pals more highly. They took wonderful care of our mini-dachshund, Gretchen Wieners. She adores Kayla and Brian, and I never worried about her. I loved the pictures they would send at the end of each session, it really made my day. Highly recommend for anyone looking for a walker in the city.

    The type of group photos I get each day! So cute!

    PlayPals is an amazing service that I would recommend to absolutely anyone. I simply say enough good things about them. They are responsive and always make time for my dog Ru. She has the absolute best time on every walk and gets to have the most fun days of going to the park or the cafe with her friends. It's a great group of dogs who get along so well. She comes home tired and happy every time. My dog is very attached to me and doesn't like when I leave the room, but even if I'm home she flys out the door without looking back at me when her walker Patrick arrives. Everyone who works with PlayPals is remarkable. I also get sent the CUTEST pictures of Ru and her friends on each walk that brighten my day and get me through work. I really couldn't survive without PlayPals and I can't recommend them more highly!!!!!!!! 100000 stars

    Marshall the shih tzu

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    5 years ago

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    2 years ago

    Thank you Brian, Daniel, and team for helping us walk our dog Chester and always being very flexible with our schedules!

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    3 years ago

    Wonderful service! Kind and respectful employees and reasonable rates! Owner is responsive and reliable!

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    Page 1 of 3

    Ask the Community - Play Pals

    Review Highlights - Play Pals

    Brian and Maggie have been amazing, not only with caring for my pup but also dealing with my crazy schedule.

    Mentioned in 45 reviews

    Read more highlights

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    Incredible!!! Natasha and Avraham take the best care of my little Sprout! They've made our…read moretransition to NY seamless -- even though we came from LA, Sprout was a bit scared of the traffic (buses, big trucks, etc.) and they've walked her all over the neighborhood, even taking her to multiple dog parks!! They are warm, kind and love what they do!! Sprout has become so fond of them that sometimes she doesn't want to come home! She adores them -- what more could I ask for. I never have to worry about her when she's in their care -- they also send frequent updates that bring me so much joy during the work day. They are so fabulous!!! Thank you, Natasha and Avraham!!

    I've got a very very shy kitty and when I'm away I appreciate Natalia or Avraham coming every day…read moreand barely being able to see her but sending updates and taking care of her food and litter. I was so completely surprised and impressed by the extra time and concern they took when there were issues in my apartment with the cat scratching a new rug while I was away for about a month - they suggested solutions, unpacked new scratching pads and used deterrent spray and kept me updated every day with photos and messages. They also vacuum often, water my house plant and plant seeds to grow new kitty grass every week or so when the previous batch got old and eaten. I often travel to the other side of the world so my time away is more than just a few days, knowing my cat and apartment are being taken care of is a huge weight off my mind. Despite the "no-cat" visits, and occasional photo of a ginger ball of fear under the couch this wonderful couple take their job caring for her very seriously and are very respectful to keep their distance.

    Katie's Kitty

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    We had an exceptional experience boarding our cat through Katie's Kitty. She is a timid cat with a…read morelot of fears and some very specific quirks -- like not being able to be left alone overnight -- that past in-home sitters have ignored, leading us to be stressed and upset on trips and our cat even more so. We haven't had a single trip that's gone without major issues because of sitter neglect and lack of care. We decided to try boarding to help with our cat's separation anxiety and we still can't believe how well it went. Communication and expectations were open and clear, and the sitter went above and beyond to make sure our cat felt safe and cared for, even with her timidity and fears. She did so much to ease her anxiety and help her in the stressful situation of unfamiliarity and interrupted routine. It was a dream come true to find someone like this. I was also reassured by concluding a contract with the company, which clearly stipulates all provisions of the boarding and when we'll receive updates/photos, etc. It eased our minds so much compared with past experiences when communication was totally sporadic despite someone living in our home. We will absolutely book through them in the future. Their professionalism and dedication were so appreciated!

    DO NOT USE THIS COMPANY. I entrusted Anna B with my two cats and she decided to have another cat in…read morethe home while sitting mine without telling me. As everyone who owns cats already knows, you cannot introduce cats like this. And how did I find out? The cat was in the background of the update photo she sent on night one. I insisted on a full refund and rightfully received it, but have heard absolutely nothing from management (Ed), no apology from Anna B who "didn't know what the big deal was" and got zero responses to my two emails. Very disappointing experience. I cannot speak for other sitters or managers, but based on my experience I'd recommend choosing another boarding company!

    Gramercy Bark - Ginger and Skye bffs!

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    Less a "dog day care" than an experience of leaving your treasured friend with a loving pet owner…read morewho will care for your dog as if it is her own. I am extremely particular about where we leave our dog, a Cavalier King Charles Spaniel, especially as he is one of the more shy and skittish examples of the breed. He lights up when we take him to Gramercy Bark, and has enjoyed shorter (2-3 day) as well as longer (10 days) overnight stays. Rather than being in an impersonal prison-like concrete area, as many dog day cares unfortunately are, Gramercy Bark is a private apartment with a small, curated group of dogs, all of the smaller size. Videos are uploaded to Facebook so that you can watch your dog enjoying his or her time there. My biggest fear with this place is that our boy won't want to leave once we come to get him. Whereas he seems to dread many of the places we've taken him, he loves Gramercy Bark. Highly recommended.

    My two poms had a great time with Kim and her gorgeous 10-year-old dog, Preston. I was visiting…read moreNew York to compete in the Westminster Agility championship, and wanted to find a pet sitter to watch my fur babies while my husband and I caught some Broadway shows. I e-mailed many pet sitting services I found on Yelp, and Kim was quick to reply and gave me a very reasonable quote. So even though the taxi rides to and from her place were over $40, I didn't mind because Kim had great reviews on Yelp, ensured that I felt at ease with respect to her home environment and other dog clients, and worked with me on pricing so that my husband and I could enjoy some time to ourselves without breaking the bank. Preston was an awesome dog host and friend to my Daisy and Duke. Daisy is very shy around new dogs, and at 4.5 pounds, she is easily trampled on by other dogs, even other "small dogs". We have agility nationals next month, so it was critical that she not be injured by other dogs--and Kim cleared her calendar so that she would only have two other dog clients that day (and both dog clients seemed well-behaved and nice). Preston is a laid-back host and is such a cutie pie, I really liked him and he welcomed Duke and Daisy into his home with no problems whatsoever. Kim is such a good doggie mom, she is very gentle and soft spoken, with a great set up in her apartment. I was immediately impressed by the number of potty pads she had out on the ground for the dogs to use (no skimping there!). She also had a pet gate separating her bedroom from the rest of the apartment, which she could use for time outs or to separate the dogs if needed. Normally I am a worry wart, but I left my dogs with Kim without too much stress or concern after meeting her and Preston. We caught both an afternoon matinee and an evening show on Broadway before returning to pick up our dogs. Kim was waiting for us and helped me pack up the dogs, and payment was easy as I paid cash + a 25% tip for her good care of my poms. I would definitely recommend Kim and her dog Preston for anybody needing a pet sitter for a few hours (or in my case, half a day). Kim is very easy to communicate with, and obviously loves dogs. I will use her again the next time we visit NY with our dogs, and hope this review helps other pet owners feel confident about using Kim's services. Kim can send you pics or vids of your dogs while you are away so you know they are doing okay. ;) One note of caution: the street Kim lives on is a one-way, narrow street (I think all the streets we saw in NY were like that), so our taxi driver was not happy at all that he had to wait there while I picked up my dogs. I recommend having your taxi driver wait on the larger street that runs perpendicular to the street in front of her apartment building so that he doesn't block traffic while you pickup or drop off your dog with Kim. Thank you Kim for helping us enjoy our time in New York, say hi to Preston for Duke & Daisy! =)

    Play Pals - dogwalkers - Updated September 2026

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