The work was done faster than I expected. High quality…read morerepair work and exceptional customer service

I can not stress enough how much you should AVOID this shop. Read the negative reviews & don't make…read morethe same mistake I did. My car was backed into by a young driver, their insurance was covering it. This shop was the closest to me that the insurance company approved. The car needed the rear door, rear panel, bumper & left taillight assembly replaced. I took it there to drop off on a Monday. I talked with the estimator about what happened while he took pictures of the damage & turned the car on to get a picture of the dash for the mileage. Everything seemed normal. After a couple weeks I get a text from my Subaru dealership that a check engine light has come on & do I want to schedule service to get it looked at. I assume it's no big deal, they probably tripped something minor that triggered it & they'll take care of it. A few days later they call and say the car is ready to be picked up. I go to pick it up & notice that they replaced the door & put the obviously damaged trim from the original door onto the new door. I noticed later they didn't even bother to put the protective trim on the new bumper. They said they would replace the old door trim later. Then I went to start the car & to my surprise, all of the warning lights were still on the car! This is when it got crazy. I went back inside & asked why the car had all of these check engine type warning lights. They tried to tell me those lights were there when you dropped the car off. No, they weren't. I asked the estimator who I was standing beside when he took pics of the dash & he said he couldn't remember. As if he would take pictures of the dash with the car's owner watching & there would be all of these warning lights & he wouldn't say "hey your car has multiple warning lights" before taking possession of the car? The person who seemed to be the acting manager at the time came out & started waving around some piece of paper saying this was a "report" they took that proves the warning lights had been on the car for over 30 days. And literally said I was a liar & I have been driving around the car for a long time with these lights on. They tried to get me to sign a paper saying I would pay for repairs if they were deemed to be unrelated to the accident. Of course I wouldn't sign that. Whatever caused it obviously happened while they had the car. Not from the accident. What they didn't know: 1: My car was still under the original warranty from when I bought it new from Hyman Bros. Why would I drive around w/warning lights that the dealer would fix for free? Nobody has ever done work on my car except the dealership for that very reason. 2: The Subaru Starlink app logs every time a check engine light comes on, the exact day & time down to the minute. Those warnings occurred in the afternoon before I got the text from the dealer about them while I was waiting for the car to be ready. 3: Not only does the app log the date/time they occur, it also auto-generates an email to the service department at your dealership. The lady who receives those emails was happy to send me a copy of exactly when she received that email which was a few minutes after the codes appeared while they were finishing up the car. I came back to talk to the actual owner the following Monday. By then they had mysteriously found the new piece of door trim, but the warning lights were still on. He said the warning lights were battery related & that they always unhook the battery before working on any car and do not hook them back up until the car is finished. We agreed that I would take the car to the dealer & let them find out what the problem was. As soon as the intake guy at the service bay from Hyman Bros opened the hood he saw the problem. There was a screw screwed in between the battery terminal & the clamp! The dealership mechanics looked at the car & determined that the clamp that goes to one of the battery terminals had been broken & instead of repairing or replacing it like you would think, they decided to screw a screw in between the clamp & the battery terminal to hold it in place! That kind of jerry-rigging may have worked on cars 30 years ago, but clearly not on today's cars that have computers monitoring everything. When they did that, all the warning lights came on & would not go off. I can't say why they didn't just replace the clamp, or at the very least say "hey this clamp broke". That's how you would think any reputable business would handle such a mistake. No, they decided to pretend the codes were already there & go so far as to fake a "report" claiming codes had been there for over a month. And literally call me a liar to my face. They knew what they did, they just didn't know I could prove it. That's next level dishonesty. The receptionists seemed nice & competent. I feel bad they have they have to work w/the rest of the people I encountered there.

Easy to schedule, great work at a fair price, oil change and tire rotation was done on time. Highly…read morerecommended!

Steve's Auto Service got my car inspected and serviced promptly. It is a friendly, efficient place…read more The value is very good. Lots of car memorabilia is on display, which is fun.

Our go to place for insurance repairs. Customer service could be better and friendlier. Was not…read morethorough and had to go back to have licensed plate bulb replaced. It was better under previous ownership

County Line was recommended to me for collision work related to my girlfriend's 2019 Miata that was…read morerun off the road. I always seek to use independent collision shops to avoid the nickel and diming by insurance companies. Their work is typically better and they don't cut corners with parts and craftmanship. County Line proved to be no exception to this. Bubba and his team were extremely patient while I did battle with State Farm to have the car fixed. It sat, stored in the County Line facility, for weeks while Bubba, the shop owner, and I coordinated with a less-than-willing insurance company. Bubba was patient, thoughtful and a great resource in assisting me with the claim process. Once the actual repairs were underway, the shop was proactive and communicative about any COVID-related parts delays and general timelines for completion. While the timelines were protracted due to the pandemic, my girlfriend and I couldn't have been more pleased with the outcome. The quality of the body and paintwork was excellent. I dare say the car was returned to us looking better than it did before the accident. Bubba and his team even went as far as to take care of some unrelated blemishes on the car to return it to top-notch form. I'd give these guys 6 stars if it were an option.

Excellent job that was finished 2 days early! Hard to beat that. Highly recommended.read more

They did a fantastic job in a timely manner . Vickie kept me updated on my repairs . I would give…read morethem five stars !

Had a wonderful experience purchasing a vehicle from Parrish. David and Harold were both extremely…read morehelpful and made the process as smooth as possible.

This is the Best car dealership in Virginia! I searched for…read morea vehicle for months explaining to my sales representative at Parish my budget. I drove home my new car from Parish. Honesty is rare ! They have an amazing service department also , I highly recommend the extended service agreement!

Bryan is a Great Mechanic. The Owner is also. Bryan does the work needed for your car and only…read moreputs the parts on that is needed. Jeff and Bryan are very Honest and gives the Best Price and SERVICE. My 1st choice to have my cars serviced. 5 Stars for sure.

I give this Place a 5 because their on time you can drop off and go back. They do there best to…read morekeep you informed if any thing else needs repair

Love love love Tim and Lindsay!!!!! Extremely trustworthy people. I can't trust anyone with my car…read moreother than Tim.

They always do a great job and the value is so reasonable. I would recommend them to anyone who…read morewants an honest opinion.

Larry's Tire & Auto shop is a lifesaver! When I recently got a flat tire they were able to get me…read morean appointment at record time and fixed my tires within 20 minutes for an awesome price! Additionally, since they did such a good job I decided to schedule an oil change there. It was super easy to submit a request online and get on the schedule at a convenient time. So, if you ever need a car issue fixed, definitely consider coming here!

It's been almost 3 years since I first came to this car service location (thanks for my husband…read morefinding it) and I am a loyal customer! They have been (and still are) great and my go to whenever it involves our cars. I trust them completely and both my husband and I will only come here whenever we need an oil change, tire replacement, or need a reading when the service lights turn on. haha. Freaking love these guys and I would always recommend them to anyone who ask me who my car go-to peeps are. They are honest, hardworking, and VERY good at their job. Even I understand when they explain the car situations to me. Aside from praising them, let me tell you one of my experience with them: I had a flat tire one morning before work and had a freakout moment. I called them and told them about my situation and if they were able to help me out in the AM. Luckily, my husband didn't leave to drop off our son at daycare before work yet so he was able to put in our temporary tire in. I drove over to them to check out my tire (this was probably around 7:30ish AM). Within 30 mins they were able to tell me that there was no way to revive my flat tire (damn random road nail). But they told me that the temporary tire was good to drive me to work and home (As long as I don't race - I should be in the clear) and that they would order the tire(s) I needed to replace my car within a day or two - depending when the tires would arrive. I was able to even make it to my work on time too! They kept me up to date on everything and let me know once the tires came. I scheduled to have the tires replace and their price was sooooooo reasonable - especially for my situation and having a baby. Did I tell you guys how awesome these guys are yet? haha These guys are fantastic and I can't thank them enough for all that they've done for me and (obviously) my cars. Trustworthy, responsible, funny, and reasonable guys/company/service. 100% will always be a loyal and returning customer!