Always a easy transaction at this UPS store . I do my Amazon returns here and it's a breeze. Came…read moreat exactly open land I was surprised there was a lot of cars parked waiting . So if you come when they open expect a wait

Extremely disappointed with the service today. I arrived at 3:50 PM--ten minutes before their…read moreposted 4:00 PM Sunday closing time. The security gate was already halfway closed. When I walked inside, the staff refused to take my packages, claiming the registers were already shut down. As I went back to my car to grab my phone, they immediately locked the door behind me. If a business states they are open until 4:00 PM, they should accept customers until 4:00 PM. Turning away paying customers early is completely unacceptable.

Always a pleasant stop in UPS. Great and friendly service!…read more Had to return items from Amazon and I like that it's a quick park and you're in and out in no time! They have been here for about 3 months as of now.

This is the first UPS location in Ventura county where I felt warmly greeted by the staff. The…read moreplace is new and clean. Lots of open space and the staff is very helpful. Very conveniently located between the Starbucks and Handel's ice cream plaza across from the Collection. Definitely coming back here to do my future shipping and returns. Lots of free parking.

Alex was very informative and a pleasure to do business with. I will be definitely coming back!!read more

From the owner: Thank you for visiting NexusMail Express! We specialize in…read moreMailbox rentals, reliable shipping and professional packaging services, as well as high-quality printing and document copying. Whether you're mailing, shipping, or handling business essentials, we’re here to make it easy and stress-free!

DO NOT GET A PMB HERE!…read more Let me start by saying the women who work here are incredible and I love coming in and they are friendly and always grab any larger packages for me before I even have to ask, The man here is rude, and attempted to keep my packages that were delivered to my PMB, said he didn't know who's box they belonged to even though my packages said my box number on the shipping label. A woman who works here tried pointing out my packages behind the counter and he tried saying they weren't mine. Which they were and thankful to her otherwise I probably wouldn't have gotten my packages back. I would willingly show my ID if he asked which he didn't but they know me here and I come weekly so they've never asked. He pretended my name wasn't on them at first when I told him my name, he handed them over eventually but demanded I come back in later with multiple forms of ID with my home address on them or would not give me my packages from now on. We've had the box for years so not sure the sudden problem. He super creeped me out with wanting my personal address with providing no reason since they don't forward anything there and the bill isn't sent there either and there's no way I wanted to give him my address after that. I will never go back there as long as he works there.

So I am from out of town and Googled a UPS store because in San Diego we have great service. Not…read morehere. There was a gentleman sitting on a chair I thought he was a customer I continued to walk to the counter. There was a woman cashier. I knew the Stamps were going up on July 12th so I wanted to stock up. I asked if they had postcard stamps she then questioned the gentleman in the chair (maybe his day off) he said no. She then said we have regular stamps I asked if they had flowers she said no but then again asked the gentleman sitting there in the chair. Reluctantly I bought the regular flag stamps. As I paid, employee #287444, I had made the comment about stamps going up, she had no idea and was very rude about responding, as she said I don't know. Understandably it is a UPS store but something like that should have been told to employees. Time to pay it was $19.00 $.90 a stamp. Where at the post office it is dace value of $.78, until July 12th will be $.82. Ups offers the convenience but I would just go to the post office so much cheaper (just a few cents but does add up) and they are much nicer.

This place is awesome! Owners are lovely, funny people! Best place to mail/ship products at great…read moreprices!!!

This was my first time using this location for my mailing needs. I was having trouble printing a…read morereturn label. The lady and man who were working there were very nice and helpful and helped me get it printed. The prices are great and the service is excellent! Highly recommend!

Thanks, Excellent service, courteous and efficient, A+…read more The owners are really friendly and offer assistance when required. Makes going to the post office a pleasure!

Guy was kinda sassy. Told me he didn't take FedEx QR codes and that I could print it. Emailed it to…read morehim and he printed it. Then told me it was a dollar. For one piece of paper. Really? Anyways didn't take card for a dollar so I was asked if I wanted to buy some stamps. No. Found a dollar. Thanks so much for you hard work

I wish i could give no stars I came in today to return a…read moreamazon package "customer packaged" when james scanned my QR code and looked at box he said i cannot use this box because it is a display box. Ive never had issues returning items at other ups locations so this was weird. Then Jennifer chimed in with a laminated paper on amazons rules i read over it didnt say anywhere i cant use the box i had just customer packaged as my QR code stated she proceeds to tell me "well anyone with common sense would know" like ma'am excuse me? I ask if shes saying i dont have common sense she just walked to the back and stayed back there avoiding the whole situation.I asked james for the store number he begins to hand me a card and says its on the card i ask do u care about this job he replies "honestly no" at this point jeniffer comes back to the front in his defense to say hes new here second day! Idc if its day one you dont treat customers like a burdon neither of them came to me with a solution or even a potential sale of a box just simply told me i have no common sense and the silent treatment...I would love to speak to the store manager or ups themselves

Conveniently located in the Seabridge plaza where vons is-…read moreParking is always a nightmare but plenty of it, just be patient or park far away :o/ I do a lot of shopping on Amazon and often need to return items. I ALWAYS bring them here! It's fast! Easy! Simple! The staff here is always so friendly... They offer a variety of services here as well. Highly recommend!

Customer for life. A bit more pricey (by a few dollars) but well worth it. Customer service like…read moreyou've never experienced, I even text the office staff mid-shipping crisis. Patient, friendly and, best of all, no intimidating line. To address the comment about the "guy with the fang piercings", nicest guy you'll ever meet. He's extremely knowledgeable and has worked there for years. IF he makes a mistake, he'll fix it. Don't judge a book by it's hardware.

Great place and very useful services. I like to support small businesses. The owner is great too !read more

There is a guy who works at this store who has a major attitude every time I have an amazon return…read more He also charges me for tape or staples to close my packaging. Doesn't Amazon have a deal with UPS that states packaging items are FREE? (SEE ATTACHED PIC) This guy also makes comments about how the packaging is going straight into the landfill. He needs to chill. Maybe he needs to work some where that doesn't require packaging. And charging $$ for tape? I wonder if Amazon knows this store is doing this? Rude dude too.

This UPS store is the go to! Great customer service, always clean, and quick. Love that I can get…read morethe services that I need done there.

This was my 2nd time using Ms. Juarez, and I highly recommend her. She is flexible, prompt, and…read moreprofessional.

Ivette was very professional, friendly, responsive, and on time. I used her services for basic…read morenotary. I highly recommend her business. Thank you, again, for the wonderful experience!! :)