Just a simple flat repair on my wifes Sienna Van. Stopped in on Saturday morning with no appointment. 30 minutes later, nail was removed from tire, patched and tire warning light turned off. Great service! read more

Dropped my car off prior to opening for an oil change and rotate/balance tires. EIGHT hours later after hearing nothing and they close in 1 1/2 hrs I called only to find out they weren't going to get to it. Now my trip is postponed and I'm missing work on Monday to take care of it all b/c they didn't have the common courtesy to pick up the phone and let me know so I could take it elsewhere. NEVER AGAIN!!! read more

Yes, sometimes there is a wait to get your tires rotated. yes sometimes theres a wait for service, that seems to be something people get agitated with at this location. Great service, helpful staff. Plaza is my go to. even if i have to wait. reasonable pricing and honest. read more

Plaza Tire Service - Tires Near Me - Festus, Missouri

This place is first and foremost HONEST!! All of the employees are courteous and professional. Matt went above and beyond to make my experience great. I thought I had a major suspension issue but Matt diagnosed the problem as a separating tire. read more

I called plaza tire early in the morning and asked if I needed an appt to get new tires and was told no. I drove straight there because I was told there was no wait. After waiting over an hour in the lobby I asked a rep how much longer it was going to be.... I was then asked "did you make an appt?". Avoid this place at all costs. read more

I recently purchased four new tires from a Plaza Tire location where I was living in Lincoln County. I specifically chose to purchase from Plaza Tire (even though the prices were higher than others I compared them to) so that I could obtain free rotation. I also purchased the lifetime alignment. About the time I came due for my first rotation, I had purchased a home in the Festus area. No big deal! I've dealt with that location previously and had no problems. My first attempt to have my tires rotated I was told by Darren it would be at least one and a half hours wait. "I'll come back." Second attempt "it will be at least one and a half hours" says Darren. "Leave your vehicle" I have no one to pick me up and bring me back. Third attempt Steve, the manager is at the front. After waiting for some time to even be acknowledged "it will be at least one and a half hours. Call ahead one hour before you are going to come in and have them put you on the list" "Thank you. I will do that. Appreciate the advice." Fourth attempt I called ahead one hour and had Sheila put me on the list. I walk in one hour later Darren is at the front. "Oh you are on the list?" OK he says. I take a seat. I sat there for almost two hours without ever being acknowledged or spoken to by anyone. I'm ready to get my key back. I can't sit there anymore. I have an appointment. Steve slightly apologizes. Darren hands me my key without a word. Just a smug face. I have THREE vehicles with tires on them from Plaza Tire that need to be rotated! I am so angry and disappointed with the Festus location. Dave Rehagen you need to do something here! read more

Got my vehicle in right away and had it fixed quickly. Very pleased with their service. Would recommend to anyone. read more

Plaza Tire Service - Tires Near Me - Festus, Missouri

The first time they added things to my bill without my consent, I chalked it up to an honest mistake. Today when they added nitrogen, lifetime rotations and tire protection without my consent, I realized it is a business practice! read more

I hope this helps the store out. I love this place. I've been to other Plaza Tires and have had issues, but this one is amazing. Always super helpful, willing to work with you, and kind. The Arnold location could learn a thing or three from these guys here! read more

Not too sure where to even begin. About a year ago I came to this location to get 4 new tires put on my car. No big deal considering the name of the business is Plaza TIRE Service. My mistake I guess to make the safe assumption that they would do a good job putting TIRES on my car. They were not only rude during the whole process, but when I drove off, my car was severely out of alignment. So I came back to get that fixed. They insisted that when they drove the car it drove fine and that it wasn't out of alignment. So because I am not too familiar with cars I had my dad drive it to see. Sure enough when he takes it there (mind you I'm a female in my early 20s) to get the alignment fixed they agree it needs fixing and 'fix it'. My car had to be taken back 4 times following this visit to have the alignment fixed and finally they fixed it. Fast forward 8 (ish) months and 2 flat tires later. All 4 stem valves are dry rotted and my tires are not holding air. After some research and asking a few mechanic friends, these stem valves are less that $5 to replace when the tires are replaced and should have been. But Plaza TIRE didn't replace them. Terrible customer service, terrible service in general. Will NOT be returning or recommending this location to ANYONE. Not even my worst enemy. read more

They put my tire on wrong. Had flat tire, i told them it was on wrong and that they should replace the tire without cost. They still charged me $100. I picked my car up after hours they had left my car unlocked with the window down! We have been taking our cars there for years and service has continually declined. We're done giving them our business. read more

I uaually have good service with plaza in festus, but my truck was running real bad so I took it to plaza tire they did not no what they were doing I wish the yhave just said we cant fix it but 600 and 5 days later it still ran bad if not worst and the check engine light was on so I went to dobbs the ysaid they never seen anyone put the wrong spark plugs or coil wire in it they had it fixed in less than a day and it runs like new even tho it has 200,000 miles on it I belive I should get some of my money back at lease for the mputtin on a spark plug kit that was not needed and coil and some of the 195 labor they charged I don't guess I will be going back there I hate it cause I have always had good service from plaza tire all I no is if I would took it to dobbs first it would have costed me under 200 so I'm out 700 now that was a easy fix all I'm saying they should have said we don't do that kind of work read more

Usually I have a very good experience. I went in for 4 new tires & came out with no brakes. They will usually notify me if they notice something wrong, & provide an estimate to fix it. It took quite a long time to get my tires installed & I'm just guessing they didn't notice brake fluid leaking or that when they pulled my car out I had minimal brakes, but I'm guessing since it was after closing they didn't want to take the time to tell me I had no brakes. They did fix the problem, a few days later, & all were very nice, but I still had to drive there & back home with minimal brakes. I could have had a serious accident, but I guess closing time means you're on your own. read more

Plaza tire is horrible!!! I had an appointment to get my emission and state inspection at 10:00 am!! At 11:15, they finally came out said I failed and needed to get a tire and brake pads changed in order to pass! So I said go ahead and fix it!! At 12:00 I went up to see where we were at and was informed they didn't have pads there they had to send out to get! At 12:45 they come out and say okay your fixed but can't give you the papers system down! Although everyone else was getting theirs! So call license place they say oh you don't need we can look it up! So I go there and am informed that they failed me not once but twice!! I go back to plaza and they throw my money at me (steve the manager) and tell me to go somewhere else!!! So at 1:45, I leave and go to propst automotive and he inspects my car and gives me my paperwork in 20 minutes!! Plaza took me for $242 and 3.5 hours of my time because I was a girl! Took advantage of me because I was a girl! Even posted about it on Facebook and other girls agreed that they did same to them!!! Posted a bad review on them and they took it down!! They know they were in the wrong!! I will never use them and I'm warning everyone to stay away from them!!! read more