I was locked out of my car on the office parking lot. I went to work and called my roadside…read moreassistance service. They said C&L Towing would come out to unlock the car for me. A short while later I got a call telling me C&L Towing had arrived, and already found my car on the parking lot without me needing to even show it. I went down to the parking lot, and the C&L guy was already done. The car was undamaged and I had my keys back. Took all of five minutes.

his organization should be shut down. What they have done to my mother is nothing short of elder…read moreabuse. After her car accident they essentially held her car hostage , racking up unnecessary fees claiming they needed "paperwork" from the insurance company . No sooner did they get what they asked for - they changed their demands and said they needed more- refusing to release the vehicle. Even the insurance company was stunned at the obvious attempt to extract extra fees by creating unnecessary paperwork. And not from lack of contact. They were contacted every day from the day the car was towed there. I have no problem with a company trying to be compensated for their work provided. But this poor excuse for a business is milking it and in the process leaving an elderly (86) woman anxious, frustrated and without transportation. It's TAKING ADVANTAGE of the elderly and that's a CRIME. They must have a contract with the city of Avon because it's their police dept that called for the tow after her accident. The desk help is a miserable human. Just a nasty personality. I don't know who pees in her cornflakes every morning but as the face of the business- she's awful. Next stop is the better business bureau and the Avon police dept - they will get a full report on their shady business practices. Avoid this place like the plague !

Called for roadside assistance for a flat tire. They showed up quickly and got my wife and I and…read morethe car to Sullivan tire. The owner, I assume, was great. Really friendly and made everything less stressful. I'd recommend this company to anyone.

Prompt, professional, careful towing with a smile. Absolutely top notch care of my Audi S8. Sean…read morehas great equipment and experience so that towing is done well, even on a high end car without much clearance. He arrived ahead of time within an hour and got to work. I strongly recommend him.

No stars if I could. The police called them after an accident and they charged $315 for a 5 minute…read moretow. Customer service is rude. That is the CASH price. What a rip off and taking advantage of people. Police wouldn't even let us get our own tow, so we were stuck using these ppl who rip you off. What a joke.

I called them at 6:30pm on a chilly Friday night when I discovered I had locked my keys in my car…read more They said they would be here in "about 15 minutes" and advised me the cost. Twenty minutes later, I'm still standing out in the cold, and they're nowhere to be seen. I called back, a different person answered and seemed to have no idea that I had already called and was waiting. I was advised that I was "next in line" and should see the truck in "10-15 minutes." ANOTHER 20 minutes later, still no truck (and it's not getting any warmer outside, where I'm waiting since it's dark by now, and I don't want the driver to miss seeing where my car is). I call AGAIN, and for the third time, I'm advised the driver will be here "as soon as he can." MORE THAN AN HOUR after the first call, the driver finally shows up. To HIS credit, he worked like a champ for about 1/2 hour trying to extricate my key from inside the car (he had no "slim jim" on his truck, because "one of the other drivers must have taken it"). Unfortunately he was unsuccessful (but polite and friendly, and very apologetic that he wasn't able to rescue the key), and I ended up taking an Uber home and picking up the car later in the weekend. If I ever need towing again, this will most definitely NOT be the towing company I call! PS - despite the name "J B's Towing" on Yelp, they answer the phone "Express Towing" -- but there's nothing express about it....

Needed a tow from Dorchester to Southern NH. They were upfront about when they would be able to do…read morethe tow, pleasant to deal with, and very reasonably priced (and honored the price quoted with no difficulty). Driver was experienced, and navigated our driveway expertly. Would use again, in the unlikely event that my car ever breaks down in Dorchester again.

Horrible service. Do not use them even if covered for "free" with roadside assistance. If you see…read morean EJE Towing truck run the other way!!

Good communication, arrived on time or a bit before we were told. They took care of the problem…read morequickly got the car running. We will refer you in the future.

Amazing guys. My car wouldn't start this morning - they ran a diagnostic to make sure it was my…read morebattery and not my alternator. A jump wouldn't work so they went to the store to purchase the battery for me, then returned to install it. Great patient guys! Will use them in the future and recommend to everyone in the area. Thanks again !!

Great service! Thank you for taking care of my car. Would use again. Very respectfulread more

Horrible service. Drivers swore at me several times and raised their voices at me. All around just…read moreterrible professionalism and employees should be help to a higher standard.