Gilmar and his crew were great. He was easy to reach to setup a time to give me an estimate and…read morescheduled 2 days later. Spring cleaning with old mulch removal, weeding/trimming, and new mulch. The new mulch was great quality and he also removed 3 shrubs and buried a down spout at no extra cost. The crew was prompt, maintained a clean work area in the yard and did a great job. Would highly recommend!

DIDN'T BOTHER TO SHOW UP After they left a flyer on my…read moredoorknob, I made an appointment with them for sprinkler repairs. I took a half of a day off work because they would only give me a 2-hour window. I also called them twice to confirm that they were coming. They didn't show up and they didn't bother to call me to let me know they weren't coming. Don't waste your time

My text to him says it all: *…read moreA couple things- 1) When we spoke, I asked about aeration, thatching and overseeding. Never was an additional charge mentioned for clean-up. Then you got here and it was an extra $150 2) you never mentioned mowing first and I could have done that myself - but it cost me an additional $50 3) there is so much moss in the yard still. After you finished, and I mentioned that, you said if there had been moss killer applied prior, more would have been pulled. No mention of that on the phone 4) when we talked about overseeding just last week, you said the price of bags are $150 and that I would likely need 2. An estimate of total would have been nice, because now I am looking at an additional $800 to do the job right with you. I can not afford that, and quite frankly, I'm frustrated at the lack of communication. The Company I had come out to quote before you was $1500 for all of it, front and back. To be honest I would have had them do the whole thing. Their response: I'm very sorry to hear from you feel.We do apologize for not having better communication. We will take your feedback and do our best to improve. We tried our best. From here you can overseed and you should be good. If possible I would spread a very thin layer of peat moss or compose. Compose is the better way. You can buy some steer grow at Carpinitno Brothers in Kent. From there the grass will grow in well. Total cost 100 for the seeds and 100 for the steer grow compose. Total $200. * I'm just extremely disappointed.

They showed up as scheduled and we're pretty fast! Thorough and fairly priced too. I had a concern…read moreand it was addressed on the spot regarding my wants. They are covid conscious with protection and distances. I'm planning to use then weekly or but weekly for my lawn care needs.

They performed service (s) for me at my house and broke couple things in my yard and never…read moreacknowledged it. The owner is a very rude man!

Responded quickly when asked for an estimate. Came the next day and worked quickly and carefully…read more Cleaned up nicely, no damage to lawn or flower beds. Nice people.

Tommy did an amazing job for us. We'd give 10 stars if we could. We built a house last year. Tommy…read moreworked with our other contractors to make sure that our exterior irrigation and landscaping desires did not overwhelm our interior water needs. Tommy worked with us tirelessly and patiently as we struggled our way through options and pricing ultimately delivering a high quality system that is exactly what we need. Nothing more. Nothing less. We shopped around and had bids from several companies. The personalized approach and follow through is what sold us on this company. Tommy answered all of our questions (and we were a giant pain), walked the property with us numerous times and worked around our schedules. That is and of itself deserves a full star!!! For what it's worth - we've had our system for a few months now. The customer service is still EXCELLENT!! ! Definitely recommend them!!!!

Three times the staff randomly chooses a plant inside my edged garden bed to wack! Allium, Plox,…read moreand Globe Thistle from garden centers. Inside the edging they have used a metal blade on polite signs from Etsy to remind dogwalkers this is a gardened bed. They use weed killer next to ruby falls redbud and wack the leaved branches inside the garden bed. As the on site staff that work outside my home and plan the work right out front only speak Spanish I am without recourse except this post!!! I am campaigning with my association to end this contract. I pay almost $300 a month! Why is one plant out of 40 randomly wacked ?? Did you choose deer resistant plants at Merrifield and plant them??? Did you water them? Did you choose Virginia ginger inside the bed as companion support for resurrected Redbud? Did you bring back the Ruby Falls from drought 2 years ago to the thriving beauty it is today ?? I have a job of my own. Thankyou for your vandalism I find on weekends.

TL;DR As a young company, I believe Bart Outside Solutions has a lot of areas to work on such as…read morehandling customer concerns in a professional manner, being transparent from beginning to end, and providing reliable communication and scheduling. The lead contractor seemed friendly and trustworthy at first, but over time I realized that his actions did not match his words. I ended up using Bart Outside Solutions again for a roof replacement in the Spring of 2021. He offered a very low price (red flag) but assured me he had the expertise to get the job done. It was my mistake to have trusted him and take his word for it. I didn't even consider getting quotes from other companies because I had confidence in their workmanship at the time. Less than 3 months after the roof was replaced, the roof above my utility room started leaking during a thunderstorm and the room started flooding (pictured). I reached out to the company immediately and they offered to stop by the following morning to patch the roof. Sure enough, they were at the house around 7 am and on my roof to patch it up. It appeared that the pipe above the utility room was the source of the leak. I left for work in the middle of their job but when I got home, I found that they simply put tape around the pipe (pictured). I was in disbelief that that would be considered a "patch" by someone who considers himself a professional. Needless to say, I was not satisfied. I decided to let the experts inform me about the condition of the roof. The following week, I had 3 roofing companies come out to assess the roof and the patch and all 3 independently came to the same conclusion: the roof was not replaced properly and needed a 2nd full roof replacement. One of the major flaws was the fact that the company improperly reused old insulation boards from the previous roof to attach to a different roofing material (pictured). These insulation boards sit on top of the plywood that was also supposed to be replaced, if damaged. However, the insulation boards were never removed to even assess the condition of the plywood. As a result, the new roofing material did not adhere to the board properly, leaving multiple gaps in between the sheets (pictured). The roofing material was also poorly installed around all the roof structures with scraps protruding out (pictured). There are still soft spots on the roof, which is a clear indication that damaged plywood still remains. I am now left with a 3 month old roof that is in worse condition than the 10+ year old previous roof. The worst part of the whole situation is not even the roof -- it's the way the lead contractor handled the situation when confronted with the issues. His first response was to immediately retaliate and argue that I paid a low price for the roof replacement therefore I should not be expecting the same standard as a regular roof. He added that my warranty would be activated and offered to stop by on his own time to patch the roof "in a proper way", to which I declined. I don't know anyone who would trust a contractor again after they placed tape on a damaged roof and called it a patch. Later the company used excuses such as an unrelated personal matter to justify why they were initially upset and made accusations of me. And lastly after the suggestion of a possible reimbursement was brought up, they quickly pointed out a technicality on their part where they titled the contract "roof repair" instead of "roof replacement" even though every written and verbal correspondence with the company over the course of 9 months (pictured) used the words "roof replacement" and the contract itself contained language pertaining to roof replacements, such as "replace flashing, replace damaged plywood, replace shingle roof". I'm not sure how the technicality of the words is even a justification for the poor workmanship. They also later denied there was ever a warranty on the job, although verbally the lead contractor would say multiple times in conversation that there was a "10 year warranty" for all his jobs, not to mention the email they sent just 36 hours prior stating that the warranty was in effect. Apparently there is only a warranty when it's convenient for the business. Sadly, it seems like this was their last ditch effort to once again divert the blame and make excuses instead of handling the situation appropriately. At this point, I am no longer in communication with the company because I realize now that I am not dealing with a professional. I would respect the company more if they took ownership of the faulty roof and admitted to taking on a job they had very little experience with. My hope is that they would grow from this experience and learn to communicate with clients professionally, especially when valid issues about their work are brought up. It takes courage for a business to own up to a mistake. It's much easier to deny it or make excuses for it.

Recently had a fence built by this company. The team did an excellent job and the fence was built…read moreahead of schedule. The team lead Greg is exceptional! He has excellent customer service skills and is always helpful. I even had an issue with a home depot purchase related to the project and he offered his assistance. The corporate office also communicates really well and kept me informed at every step of the project. I highly recommend this company!

I needed a tree truck and stump in my back yard ground down. J&J was quick to respond and gave me…read morea very reasonable quote. They were able to come out in under 24 hours. The team cleaned up the yard before they left and even gave me tips on maintenance and patio tiling! Very nice and professional young men. I highly recommend!!

Finally! A landscaping company that didn't think the job was too small. I had appointments with two…read moreother companies, that never showed up to complete the job. They gave me an estimate, a start date, then didn't show up or bother to call to tell me they weren't coming. Ecco gave me an estimate and showed up the same day and did the job for half the price of the other companies. The team was friendly and fast. My neighbor came out to ask for estimate while they were working. After the job was done, one of the workers started pulling weeds - not in the scope of work. I really, really liked how responsive the company was and the quality of the work.

Booked via their website-got email confirmation. I didn't not get a call from the company. I…read moredecided to call and confirm. I talked to someone and was told that it wasn't on their schedule. They are having problems with the system. We rescheduled for the next day. No one showed - I texted and no response. Very unfortunate.

Extremely satisfied with Sun-N-Shade Landscaping. They do great work and have excellent customer…read moreservice. I never have to worry if the job was done right. I manage a building with a couple of doctor's offices and the doctor's have never complained, instead they've commented on what a great job was done! I've tried another service before and they never showed up when they were supposed to; you never have to worry about that with Sun-N-Shade. For all this and more, I give them 5 Stars!!