Helped us through the health insurance process. He was informed and responsive. We will be…read morerecommending him to others.

Ilker is very professional and helpful. He explained…read moreeverything to me and helped me find the coverage for my business'general liability and workers comp insurance.

they're back to one star because I found out that they only gave me my money back because I…read morecomplained to a consumer protection agency.

I am a big fan of giving money to local & small business but this location is run by a circus clown…read morewith no clue what so ever how to run a business. I got a quote surprisingly low compared to State Farm and Wawanesa, come to redeem the offer I got the run around left and right and a complete waste of time. I asked to speak with a Manager/Owner several times and he seems to be MIA everytime I call. I will give my business to an honest reliable institution and wouldn't recommend this place to anybody!

Well, when I first walked in, the blonde horse faced receptionist (her name was either Becky or…read moresome other form of Rebecca) asked if I meant to go to the insurance place next door. The insurance place next door was a discount insurance place, totally racist. And doesn't she think that I would know which insurance I have? After all, I am paying for it. When I got back from getting my bill from my car I walked in on her saying something about me possibly having bad credit? What?! She doesn't even know me!! She instantly stopped talking and gave me that fake customer service b.s... But the main reason I would not go back is because they, for some strange reason, could not help me pay my bill. Even though they are State Farm and I was trying to pay a State Farm auto insurance bill through them.. I have to go through the designated agent on my insurance card. Jesus, State Farm is the worst. I also encountered several problems with their idiotic phone support team (which involved four hang ups) in one day!

Pete Rocks! Super cool Agent! And Sofie and Wendy are the best! I've been insured with them for…read moreover 15 years now. And even though I like to threaten to switch and get a cheap no name insurance to see if I can save a few bucks they know I never would. Insurance is not something you should be cheap about. State Farm really does have better service than anyone else. When something does go wrong you don't ever have to be on the phone begging for your insurance to back you up. The come through super fast.

This is the best Insurance company that I've worked with in my whole lifetime!…read more Peter is super nice, friendly, and useful when it comes to handling insurance paperwork. I'm usually very busy and tend to forget about upcoming payments; but Peter makes sure the job is done. He's always texting/calling me with any issues that I come across. He takes care of all my businesses, Fire, home, and vehicle insurance. Thank you for the wonderful service!

Min was super efficient and helpful as he quickly obtained multiple quotes for my house and car. I…read morewas able to compare all the premium differences. I asked him a lot of questions as I was buying a new house. He answered all of my questions patiently. Thank you so much, Min!

Highly recommended coming here and asking for Josephine! She answered all of my questions and made…read morethe process so easy.

Josephine has been extremely helpful and patient with all of my Uncle Alan Luu's questions. She…read moretook her time to explain all the procedure and concerns my uncle has and making sure he was taken care of. Thank you Josephine Poon!

Worst customer service I've ever received. The person that attended me (her name is Samantha) asked…read morefor my name and phone number regarding my account. She discriminated me because my name sounded like a man and said that I sounded like a women. Then she proceeded to ignore what I was telling her about my account through the phone. After I kept saying hello she would act like she was being an active listener. Which then she proceeded to put me on hold for 5 more minutes. It was an overall every bad experience I've had as a customer for a company. Not to forget the worst customer service experience ever while being discriminated Im very disappointed!

its hard to find business that put the customer first. been doing buisness with StateFarm for 6…read more years plus and they deliver on putting the customer first. Mayra the agent that helped me went above and beyond to address an issue I had despite it being on a friday which for many its lets hang evrything up and forget the customer, but Mayra did opposite she noted my concern and promptly followed up with me on Monday to ensure everything was taken care of. The office of Lucy Gomez with agents liie Mayra keep that StateFarm image good. Thank you again for keeping me a happy customer.

I just bought a new car and needed to shop around for car insurance since my coverage with a prior…read moreinsurance company was increasing dramatically. So I did what any modern researcher would do: Turn to social media for answers! In response to a Facebook post, it was recommended that I give Tiffani of Gardena General Insurance a call. Working with an agent is really cool because they will shop around for rates for you, they will explain and educate you in all that confusing insurance policy lingo, they will help you decide the best coverage for you, and they will deal with the insurance company for you. I like it better than speaking with the insurance companies directly because I always felt like the insurance company is just trying to make a sale rather than being mindful of my specific needs and budget. It used to stress me out. But when Tiffani entered the picture, she made this whole process seem easy peasy! She got me the exact coverage I wanted at the rate I was willing to pay. Sweet! Here's another perk: If my coverage rate increases in the future, I can give Tiffani a call and she'll deal with the insurance company to investigate and possibly prevent the increase if she can. How awesome is it to have someone like that have your back? :D Wondering if working with an agent cost extra? Not at all! I was only charged for my auto insurance coverage - no added fees! So why not save yourself a headache and get help from an agent. Lastly, I found out that this family-owned business has been around for over 100 years which I think is pretty cool! Much respect to small businesses, let alone a business that has sustained themselves for over a century! They must be doing something right :) Support small businesses!

I have been with Gardena General Insurance for over two years and I a very pleased. I have both my…read morecars covered and my home owner's insurance. The ladies there are very friendly and helpful. Tiffani was able to get us great coverage. When I have questions, I can always call and not feel like I'm bothering her. I have and will continue to refer people to Gardena General.

Excellent customer service, first time to switch to a new insurance and was pretty lenient and…read morestraight forward with the process.

I just got my car insurence and I got helped by Jorge. He did an excellent job by proving great…read morecustomer service, explaining everything in a very professional way and with a lot of patience. Thanks so much Jorge and company, I will definitely recommend my family & friends to this place.