Andersen came out to our rental property and fixed our sump pump and rerouted the pipe away from…read moreour house. Their service team was very helpful and professional. I would highly recommend Andersen Plumbing Services, LLC.

Yesterday, late afternoon, we had a pipe come loose from another pipe by where they were joined…read more Water was everywhere! I called Anderson Plumbing, after normal business hours and told them my problem. I had to unplug the sump pump and storms were predicted for last night. Believe it or not, Joe was at the house within the hour! He was prompt, professional, and respectful. Since my husband's stroke, he cannot climb stairs so Joe actually took a picture of how he fixed it to show him. I thought that was way above the normal service! I still cannot get over the owner's call to say that since bad weather was predicted he knew it was important to get it fixed. Great company to do business with! Give Joe a raise!!

The Plumbers at Collet & Ano - Stay Away!…read more We started to have an issue with a strong smell coming from a toilet area. So, we began a search in the Antioch area for a great plumber. We went thru an Internet search and found Colett & Ano Plumbers in Antioch. So, impressed by their 5-star reviews (who wrote them?) and that they were veterans, I called and set an appointment to have them come and look at the toilet. One plumber came and my wife had ACTUALLY to stop him at the door, as he showed no inclination to take off his boots or put on water-proof booties. STRIKE #1 (not professional). It was concluded that the toilet needed a new wax ring (actually needed to double packed (two) wax rings), which he did and then left. Well, later that afternoon, I went and checked on the toilet area and there was water everywhere on the floor! I immediately called the office and talked to a manger/owner and he said he didn't have anyone available to come over because they had a bigger job in town. STRIKE #2 (Small customers come ...second). So, they called back and we set a time for them to come in at 9:00 the next morning. I turned off the water to the toilet because a small, but, steady stream of water was dripping and spraying and covering the floor and then wiped up the water. Well, the next morning, they called at 9:30 saying someone was on the way and was about :30-:45 minutes away. STRIKE #3 (Not on-time and didn't respect our time). As I looked at the toilet before they arrived, I noticed that the previous plumber had cracked a tile right behind the toilet (my wife noticed it, too), which I mentioned to the TWO plumbers who showed up to fix the leaking-water-issue. STRIKE #4 (they are going to fix the tile, right?) AGAIN, my wife had to stop them from walking thru the house with their boots on. STRIKE #5.... (I have never had ANYONE who was providing service to any of the homes I have owned to not take off their shoes or put booties on before entering the home). So, they came up and looked at the toilet and saw that somewhere during the process of the FIRST plumber "fixing the problem", the screw-gaskets that connected the water tank to the toilet bowl had become loosened and water was leaking and spraying everywhere. (How did the first plumper not see this?) So, they re-tightened them and packed up their single screw-driver. I also reminded them about the cracked tile and wanted to hear from their manager as to how he was going to fix that. STRIKE #6. So, they left and we NEVER heard back from them until we got a copy of the bill. No "courtesy call to check an see if we were happy with the work and to address the cracked tile". On the bill, the manager implied that the tile was ALREADY cracked and that he was going to believe his "valued and trusted" employee's story and not fix the tile. In turn, he insulted me and my wife and implied that "...that was that...case closed" (Basically, trying to blow us off. How VERY professional) . DOUBLE STRIKE #7. We are senior citizens and on fixed incomes and the fact that the management of this company was not willing to side with a NEW customer and offer to fix the issue was pathetic and totally un-professional. STRIKE #8. On top of all of this, after it happened, the original issue of the strong smell in the toilet has NOT gone away. Yes, you read that right, the smell is still there....and we are out $150.00. So, a word to the wise: DO NOT, UNDER ANY CIRCUMSTANCE should you call and hire these un-professionals at Collet & Ano in Antioch because with them, the "customer is not right"....the customer is someone to take advantage of. I ESPECIALLY caution Senior Citizens or hard working people to NOT give these people your money and your business.... they don't back-up their work and only want your money. STAY AWAY, STAY AWAY, STAY AWAY ... from Collett & Ano Plumbing. In the end, they never fixed the problem, we still have a smelly toilet we need to have to fix, we are out $150.00 (a lot of money to a senior citizen) and they left us with a cracked tile behind the toilet. What true un-professionals....

I needed a new comfort height toilet. My current one was quite old and leaking at the floor. And…read morethe flushing mechanism was very corroded and difficult to use. They arrived exactly at the appointment time and had the toilet installed in half an hour. The guys were very polite and answered all my questions. I had also thought I needed a new water heater. Upon inspection I was told I could easily wait several more years before the replacement. I very much appreciate the honesty; I'm sure most other companies would have just gone ahead. I highly recommend C&A. I have used them in the past and will continue to do so. Paul W. Preston Bristol, WI.

I was contacted by someone about this incident-and was apologized to-which was greatly appreciated…read morebc I have never in my life called anyone regarding their driving-but this was so dangerous-we literally almost lost our lives! So THANK YOU very much for the apology and I hope your brother learns to respect others on the road!

Chris was great. Very easy to work with, flexible and prompt. We've hired him a few times for…read morevarious things over the years. He helped us with the water softener leaking, he replaced and repaired water spigots and I'm looking forward to hiring him to move some plumbing on our kitchen remodel.

I always use this plumber when they're available, and they're always good at squeezing me into…read moretheir busy schedule. They are great at small and large projects alike, and reasonably priced. Also very patient in explaining issues and various solutions.

Great job. came in time. great value. will use again…read more They did the original sewer repair 5 years ago and added a clean out. Now they were able to use that clean out and were able to find the back up, and clean the pipe in less than half an hour.

Holy Smokes! I have never had such outstanding service!…read moreIf you are looking for an honest, knowledgeable, and experienced staff at a great price this is the company for you! Exceeded my expectations...I would recommend to anyone and everyone!