Had a backed up bathroom sink so called ExpertPipe because of their good reviews and glad I did…read more They came out the next morning and cleared it right up (was rust since was a vintage sink that we reclaimed)

I needed a plumber to come out because my sink was completely clogged up. My kitchen sink was…read moredraining slowly and after trying one of my mother's home remedies let's just say it didn't work and got worse. After checking online and looking at all the reviews I gave them a call. They not only cleared my drain but saved me some money because he thought he was going to have to replace some pipes. Thank God he tried something and it worked. They also replaced my faucet, and I could not put my PUR water filtration system back on the faucet, so they came back over the next day free of charge and purchased an adapter and put it on for me. This company was great the technicians and the manager Borus. I would highly recommend this company. They are professional and are not like most companies that charge so much to do the job. I am completely satisfied. Thank you guys for all of your help I will be using their services again in the future.

Called this place with intentions that they are a honest company. My bathtub was backed up and was…read moreleaking. Plumber came to the house told me the price to snake the pipe alone and then told me the price to repair the pop and snake it. When all was said and done he ended up saying that the quote on the snaking and repairing were separate. So I got slammed with high cost. Although hearing my toilet have a leak in it he decided to repair it free of charge so in all honesty I can be thankful for that. All in all I can say that their services are fair therefore my reasoning for 3/5.

Basement plumbing job in January 2025 incomplete and improperly completed to the point that the…read moreEuclid Building Inspector advised me to sue them in August 2025!

Honest & professional- I have dealt with this company for over a decade throughout my businesses -…read morerecently had BNK do my new construction home from start to finish! Simply couldn't be happier and every single person I have met over the years that works for this company has been absolutely great to deal with! You can do your homework, but when it comes to getting the job done, right, at competitive rates save yourself the time and book with them! Don't mind the pics the house has limited power at the moment so I had to take the pictures in the dark

Horrible company!! We installed a whole new system and paid 16,000 dollars only to be suffering in…read morethe heat of summer. We have had problems ever since we installed the system. The quality of the product is horrible. Our old sears unit was more reliable. We have not had the unit In fir more than a year.

Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

It is my belief when you hire anyone into your home you are walking blindly that they are honest…read moreand have a true knowledge that work performed will fix the problem. Sals heating has been working on our boiler system since 10/20/25. From 10/20/2025 till 1/2026 Sals has charged us 6,102.00 On 2/10/2026 we were presented with two more estimates: 1) 3,627.00 for further repairs . 2) 18,180.00 total replacement of Boiler It is my fear that they feel an additional 3,627.00 will not fix the boiler in entirety so they included an estimate of full replacement of system. 2) Replacement of boiler system in its entirety: 18,180.00 We have moved on and will not be using Sals service for any additional repairs/work This matter will appear on your website reviews and am submitting to the BBB

Gabe is always great. recommend highly for any plumbing needs. Efficient and great for diagnosing…read moreprobl

Everything when amazing, estimate great !!!! service excellent great value beat everybody!!! Took…read moretheir time and did it right! Replace all lines boxes and service man laid down cover over carpet!!! Amazing company!!!!! Best in the area

I've used Vince and the On Demand Plumbing team multiple times at both my home and some of my…read morerental properties. These guys are absolutely top-notch! Fast, communicative, and very transparent. Highly recommend!

Had a plumbing emergency and needed the water shut off fast. Vince showed up quickly and took care…read moreof it without any hassle. He kept me in the loop the whole time, which I really appreciated, and his prices were totally fair--especially for an emergency visit. Super professional but also easy to talk to. Definitely someone I'd call again if I ever run into plumbing issues.

The service was decent and the technicians were competent but the customer service and business…read morepractices were a little suspect and seemed borderline shady. It seems like their goal is to sell you on getting very expensive work done with them on their financing plans. We called to get a drain snaked and in a couple hours they were trying to get me to sign something to get 11 thousand dollars of work done! What's worse they were kind of strong arming me into saying it absolutely had to be done now and things couldn't be left as they were. The only reason I'm not giving them a one star review is I'm giving them some benefit of the doubt that it wasn't a scam and that stuff really does have to be done. Either way the quote was incredibly high.

Wasted my morning waiting for the techs who eventually did not show up, then got a call from the…read moreoffice, spoke in circles with a lady who just didn't get it, then have to deal with another morning of rescheduling my work. Hoping the techs they employ are better than their office staff.

I've used them twice and I can't say enough nice things about them. Like a previous reviewer I did…read morecall cause I love the clever name...and because I live in Fairview and want to support local companies. Not a fan of the "big name" no heart companies out there. The first time was to snake a bathroom drain. Not very exciting but they did a great job and cleaned up after. You would never have know they were there. 2nd call was because after receiving a very high water bill it was discovered I had a running toilet. I called just after my basement flooded with over 12" of water and the woman who I spoke with (Donna) could not have been more wonderful. Not only could they install a new toilet (to replace my ancient one) they brought one to me to save me the hassle of figuring out how I was going to get it to my house in my small car. To add to my amazing experience I found out the day before they were to come out, the city was doing work on the water lines and was going to shut off the water. Donna worked her magic and squeezed me in that day! Dan was professional & courteous and did a great job!! I will NEVER call anyone else for any plumbing needs.

We have used Royal Flush many times and have received excellent service. I highly recommend them!read more

Quick to respond with great communication leading up to our appointment…read more Dylan was professional and very kind. I would highly recommend them for an emergency repair.

Arranged my appointment with The help of the Yelp app. Searched for toilet replacement and il gave…read moreme a list of some plumbing services. 1-800-Plumber + Air, was the first to reach out through the messaging on Yelp. They asked me a few questions about what kind of service I needed, told me the estimate was free and we were off. They set up a time at my convience. The day of my appointment, they called and texted me about 15 minutes before they arrived. In The text they gave me the technicians name and a little background on him. His picture also. Dylan arrived on time he looked very professional, was courteous and seemed very knowledgeable. He assessed the task and gave me an estimate in about ten minutes after he arrived. It took him about an hour or so to install my new toilet ( that I had already purchased before hand). The work was A1. Cleaned up after the work was done and took the old toilet with him also. As far as the value that I paid for the service, which I thought to be a little pricey, it was fair I guess. I would definitely use 1-800Plumber + Air again and would request Dylan to be my tech.