We had a clogged toilet, we think thanks to our grandson. Something was jammed in there and the…read moretechnician didn't give up. He kept running his snake and slowly dislodged what ever was stuck in there. I thought the price was pretty high at $275. In spite of the high price we were glad to get it back to normal without having to wait for days.

We needed a second opinion on a sewer line repair and Valerie with Straight Shooter was a ROCKSTAR!…read moreShe was so professional and courteous, and answered all of our concerns in a way we were able to understand. Straight shooter gave us a much better quote for the repair than we were originally given and we could not be happier with our inspection. The world needs more Valerie's!!!

I bought a hot water tank and had it installed. He did great work. Explained info well…read more I called and asked him to get back to me about an estimate for some work. He never called back. I had some family issues and called about a year later. I reminded him that I called. I asked him to call me and set up an appointment. He never called back. I won't be calling again.

A week ago I had a new toilet installed in my bathroom. After the plumbers left, I noticed a leak…read morecoming from the toilet. I did not call the plumbers who installed the toilet, I called Michael to fix the leak. He came out and discovered the seal between the toilet tank and the toilet bowl was not secured properly and leaking. Michael tightened the bolts and fixed the leak. He went over the install and checked to see if there were other problems. He found a couple and recommended some repairs but since it was a Saturday and repairs were not urgent, I decided to wait on the fixes. I found Michael to be very professional explaining what he was doing and what needed to be done. It was quite a different experience from the plumbers who installed the toilet and who were in a hurry to finish the job and move on. I highly recommend Michael for all plumbing needs and by the way his rates are very reasonable. If you want your plumbing job done correctly, call My Guy Plumbing. If just want someone who may show up, call some else.

NOT RELIABLE We're…read moreunder a dept of ecology program. Our well water is not safe. A contract was made between the state of Washington Ecology Department and Culligan for safe water delivery. They have failed to make a scheduled delivery for 3 weeks . After having called to question 'why' We were told to expect a delivery on December 19th. We had 6 empty bottles on our porch for exchange. When there again was a no show, I called the office. The driver had reported he had been at our place early that morning and claimed there were no bottles out for exchange. . Either the driver lied, or he did not get out of his truck to look. The company refuses to fix the error. We have no water bottles left. THANKS, CULLIGAN MAN

They are always on time with deliveries and call if there's any changes in service. If we run out…read morethey are on the spot to help out. We've been a customer for over 10 years never have had any issues.

He provided the quote and did not detour from it. Service was rapid and expertly done. Quality was…read morewonderful. Great job!

Water Filtration System for our house. We can drink right out of the fawcet and get crystal clear…read moreand clean tasting water. We are saving the lives of our dishwasher, washer, showers, sinks and labor on us trying to clean the hard water stains. Brett is an Awesome guy with EXCELLENT service.

I cannot really comment on the plumbing prowess of this company, as they simply replaced a plug-in…read moresubpump at my house, but I can let you know that they charged me $953.75 for this job. The pump cost $150, so according to my rudimentary calculation, they charged me over $800 for about 20 minutes of work. You might want to go with a company that charges $150-200/hr, which is industry standard for the Spokane area, rather than these guys. Receipts are attached.

I am very happy with Division one plumbing! I called and was able to get them to my house same day…read more Dave and Terrin were kind, quick, and fixed a problem we had been having for months no problem. I would definitely recommend them for all your plumbing needs! 10/10

It will be so clear once you read this review how I feel about the professionals at the most…read moreadvanced, knowledgeable, and trusted water service company in the Spokane region! The team beginning with the entire company staff an DRE the delivery expert, the best of the best--EVERYDAY, ALL THE TIME. I would recommend Primo to everyone from corporation, residential to commercial. They are the A-Team for sure. So, if you are looking for an all-around great water company for your needs, look no further, you can't go wrong with my pick: The Primo Water Service Company, AND THE ENTIRE A-TEAM are a team of experts you can count on! Everything, Primo Brands Water/Crystal Springs Water--clean, cool drinking water! Dg Garcia Big Trout Condo Association Happy Homeowner

Worse service! They keep delaying order and keep calling…read morethat delivery is tomorrow keep bottles out. When you call customer service; all to get is a prepped answer. No accountability, no compassion, no local office contact, no supervisors and no timely resolution. Now, its the limit I will be suing them and filing a complain to BBB and Sec. of state and going to Small claims court