We had a heat pump/HVAC/furnace installed in Sept 2025. We had an issue with the thermostat and we called for service. They were here the next day and fixed the problem. Great service read more

Kelsea is a great technician! She is thorough and explains things clearly. Always happy to see her. read more

I was contacted by Plumbline for a quote on replacing my AC unit as they are the company that you are referred to by COSTCO at this time. We had used a different company from COSTCO quite a few years ago and were very happy. Our experience with Plumbline was very different. At first we were very happy when they mentioned we could purchase a Centrally Ducted Air-Source Heat Pumps and we would be eligible for a ~8K rebate from Xcel energy. Now this seems like a loophole as we do not use Xcel for Electricity but just for natural gas. The heat pump would only be used for cooling since we were keeping our current furnace. I asked the salesperson if there was an issue if Plumbline would cover the 8K, I asked this as I was a little bit sceptical and none of the other companies had mentioned this option. At that time he stated they would cover the cost if there was an issue. However when I received the quote that was not listed and the terms and conditions had an odd clause that I had never seen before. When I contacted the salesperson about the wording I never heard back? The contract was saved as a picture due to the size. This is the part I had an issue with: 14. This agreement is the complete and exclusive statement of the agreement between Purchaser and Plumbline Services and it supersedes all prior oral and written proposals and any prior or subsequent communications pertaining to the subject matter hereof. Basically the contract says that any verbal promises are not valid which makes sense, stuff that was provided in writing was a bit odd. But the part that makes no sense says that the contract cannot be modified by either party ever? I asked for a clarification and had no response. So if you decide to go with Plumbline look at your contract and realize what you are signing. read more

Plumbline Services - contract - Plumbing Near Me - Arvada, Colorado

Out side facet was leaking, tech arrived and tighted the locking nut. Next day it was still dripping, tech came back out and said the facet would need a rebuild kit at $425.00 or a replacement at $820.00...This is absolutely ridiculous price for such a simple repair. I would never recoment Plubline for any service. read more

Plumline came out because we had a restricted flow on the cold line. They quickly fixed the problem. Very knowledgeable and professional. Great to work with. read more

Do not use! Caleb & Ross both lied Paid to have main line cleaned Said it got city line. Ross out & said couldn't get past the sidewalk, & needed replace entire line from home to street & take 2 days. NOT TRUE! 2nd sewer clean & scope co says all good. Saved $15,000 read more

Caleb was professional and unclogged the main drain all within one hour. I had a family reunion happening in the backyard and he quickly had us up and running. I would advise the monthly vip auto debit with plum line. Thanks guys. read more

Employees who installed AC were professional and answered all of my many questions. Straightforward sale with no surprises.

Peyton was extremely professional and very courteous. Took care of the annual AC maintenance and a few other things. he took his time to explain to us both in layman terms what we need to do in the future. Thank you Plumbline! Excellent job finding Peyton and hiring him! read more

Company did the annual check for our water filtration system today. Very friendly, on time, got the water filters done quickly, and tested our water. Great value for what they charged! read more

All the Plumbline techs I've worked with over the years are friendly, knowledgeable and easy to work with. They have great communications skills which is very important when addressing an issue. /bs read more

The whole process was easy and without any issues, from the minute we made the appointment to having the project completed. Everyone was extremely professional and respectful, the crew did an amazing job and had the old system removed and the new system installed in no time and without any problems. We would highly recommend Plumbline for all your hvac needs. read more

I contacted three different companies and received three different quotes, Justin was our Sales Rep and far beat out the rest of the competition. The install was exactly how it was communicated and went as planned. This is the second AC/furnace product that we have installed by Plumbline within the year at two different locations. We also recommended Plumbline to our family that use them as well. All three installs and product have worked as intended. I would recommend Plumbline to anyone , Thank you Plumbline. We appreciate companies like you that standby their word and have a true culture of customer service. read more

Excellent work by this crew. On time, technically, well-versed,, kept everything clean and were a pleasure to be around. Thanks for the great job! read more

Our Carrier unit shut off because it sensed moisture. Called Plumbline. They came out same day and fixed the problem. Technician took pictures and explained the reason that there was moisture. TeeJay was very polite, covered his shoes,cleaned up his mess. We appreciate the quick, efficient response. read more

Kenyon is a great technician, knowedgeable, personable and professional. He finished the work in a timely fashion, went over his work and cleaned up his work. Didn't try to sell me on stuff I didn't want or need unlike one other individual from Plumbline. I will request him for the furnace prep next fall. read more

I set up an appointment online for the window 8am - 11am. Although I did get a call saying they were delayed (I figured an hour or two), they didn't show up until 4:45pm. I wanted 2 shut off valves replaced under my kitchen sink. I had purchased them and only needed the installation. The technician quoted $455 for the 2 valve replacements. I thought that was exorbitant and refused the service. To add to the insult of the price gouging estimate they charged me a $49 service fee for showing up. I decided to tackle the job myself. It was a matter of twisting off the connection line from the pipe and merely pushing the new valve into place. It took me 15 minutes. I am a 76 year old woman. Pam D. read more

The tech was dressed smartly and very polite. He accomplished his work of inspecting both the heating and AC. His knowledge of the systems was impressive and that is why I renew with them every year. read more

Plumbing tech was knowledgeable, organized and helpful in reviewing the work to be done. When finished when over his findings, cleaned up all his work. Gratefully didn't try to up sell me on stuff I don't need. Rick read more

Absolutely do not use this company. They are a total ripoff and they're scammers technician came out and claimed I had all these problems and tried to charge $4000 for repair work that was not needed. Also try to charge me $1600 just in labor to clean the furnace yes I did say that $1600 just to clean the furnace. I denied that and sent him home and called another company who came out and looked at the furnace and said it did not need clean that it only needed a new filter absolutely horrible horrible company. Also they try to charge me $335 for a $16 part this company is a rip off. read more

We had an outstanding technician who explained everything about our service. He left a detailed report with recommendations to improve our system's performance read more

outstanding experience and knowledge in plumbing, will continue to use. I was very happy with this service. Very good value for the price.

Our visit from Plumbline was great. The tech and his trainee were friendly, and professional. They completed the maintenance of AC system professionally like everyone at Plumbline! We are glad we purchased our system from them! read more

I'm writing regarding two missed appointments with your team for the installation of a light fixture and an outlet. Both appointments required me to rearrange my work schedule (I work from home) and for my husband to be available. After the scheduled timeframe passed, we were told our appointment could not be honored due to overbooking. When I expressed my disappointment, the representative responded unprofessionally. We rescheduled for three days later. This is the second time we have experienced this issue with Plumbline. This situation is unacceptable, primarily since this installation was intended as a Christmas gift--my husband has been waiting for a light over our kitchen sink since we built our home. For the rescheduled appointment, we adjusted our schedules again, but received a call asking if we could extend the window due to delays. When we declined, the representative was rude. My husband filed a formal complaint. As former VIP customers, we fully intended to renew our commitment once the electrician arrived. However, the repeated disregard for our time and the lack of professionalism have made it clear that this standard of service is unacceptable. We are deeply disappointed. read more

I have used Plumbline for years but over the past 2 years their customer service has fallen off a cliff. What did it for me was that they failed to show to scheduled appointments THREE TIMES. If you enjoy wasting your time, high prices, and bad customer service then Plumbline is the company for you! BTW... I am a former VIP customer. I will never use them again. read more

Don didn't solve the problem. He recommended several parts changed. If he changed all the parts he recommended, how will he know witch part solve the problem? Don't believe in parts changers. They don't solve the problem. read more

Absolutely DO NOT hire this company!!! They are a total rip off, overpriced and designed to TAKE YOUR MONEY. I called about a over temp sensor not causing the heat to come on. The unit had a simple code (22). The technician came back with $3900 of unnecessary work!! Lucky Me, I sent him home and called our normal service company (shame on me for even trying to bring in a new vendor). When our normal service vendor arrived, it was determined that my sensor just needed cleaning, the unit vacuumed out and most importantly-change out the filter!! He did that for a total of $135!!!! There were no parts needed!!! Now going back to Plumbline Scam-They told me, I needed a new high temp sensor for $335 (i called parts and found out the part retails for $38), then he wanted to charge me $1600 for "cleaning"!!! When asked how long it would take to "clean the unit", was told a couple of hours. So, for $1600, the tech could clean the system in a couple of hours. THAT IS A TOTAL RIP OFF!!! Then told me my condenser fan motor was about to go out....tried to tell me the motor was $1700 for a rheem. I called to see what this motor cost and part cost $180.00-WTF!!! Plumbline wanted to charge $1700 plus labor!!! Going back to my normal service tech, He checked the condenser motor/fan, checked everything in the condenser and told me NOTHING IS WRONG WITH THE MOTOR/FAN!!!! So bottom line is this, if you see a hundred billboards with Plumbline on it, fancy trucks and fast-talking technicians that are trained how to make a homeowner feel stupid, so you get suckered into OVERPAYING, RUN THE OTHER DIRECTION!!! This is a BAD Company!! read more

Bath and toilet backed up called Plumb-line came snaked the main line with a small snake didn't work. They called the master i guess ran camera said i needed a new clean out costing 9000.00 refused service. Found my old Plumbers # he came with a huge snake hour later drain was cleared. 120.00 These guys are rip-offs don't hire them !! Hire an independent plumber !! read more

I had a plugged floor drain in the basement that could have cost thousands. Plumbline cleaned it out for much less. Everybody was friendly and very professional. read more

We had a kitchen sink backing up and they were out to fix it within 2 hours. Justin was exceptional. He was very professional and resolved the problem quickly. He took great care to make sure everything was clean and disinfected when he left. I would highly recommend! And the price was fair. read more

Plumbline Services - Augering kitchen sink drain - Plumbing Near Me - Arvada, Colorado

We did the Plumbline/Home Depot partnership special, where they come to your house and look at your HVAC system for a diagnostic. They are also on the Tom Martino list of vendors, and I have had good experiences going by that list in the past. The luck of the draw gave me Patrick, and I couldn't have been happier about my experience with his visit. First of all, I don't know anything about that stuff, and he gave me the results in an easy-to-understand way, without making me feel worthless. Patrick was detail-oriented, friendly, on-time, polite, and spent a large amount of time for my $38 visit price (I got both heating and A/C looked at so $19 times 2). I was expecting someone to simply downstairs, go through the motions, try to coerce me into spending more money immediately, and leave for a more expensive appointment. Not the case with Plumbline and Patrick. He talked real with me about future options, and I received the invoice, extensive pics, and future actions (WITH various price options) by day's end. He told me what I needed to have done, what I should have done, what I don't need done, etc. When we get the needed fixes done, we will definitely be using these folks, and I suggest you take advantage of a visit by them also if wary about your HVAC present state. I had heard about the company through TV ads, and loved their Plumb Crazy wordplay in the commercial, so I admit to not vetting out everyone. Good job, Plumbline Marketing Team! But, in the end, Plumbline, AND Patrick, gave me a great experience getting my HVAC present state. Highly recommend... read more

Signed up for furnace tune up and cleaning for our home and our rental house. I don't believe they cleaned or did a tune up at either and we were told when we signed up at Home depot that they would. Said our house would need around $7000.00 in repairs! And at our rental said they would not repair anything because it was to old and has a gas leak and turned off the gas and called Xcel energy. Xcel came out and said no gas leak! Total rip off! Beware! read more

I have worked with this company for a number of years and have spent quite a bit of money with them. I had work done on Thursday - no problem with the repair - and feel that I was gouged by the pricing. It was an outrageous amount of money - pickup and delivery charges for small parts - $218.00? That is GOUGING as far as I am concerned. I am disgusted and angry. I called the company but thus far have gotten ZERO response. So customer service has been lacking. Buyers beware - you will be spending a LOT of money to be their customer. read more

The service tech was very knowledgeable and professional. I was completely overcharged for services. This cost 690 to replace. Not sure why this was so expensive. It took 20 minutes and the parts were about $10 dollars at Home Depot. Not recommended. But the service tech was nice Yes, I understand that the price quote was given to me before the job was done but I really had no choice at that point to get other estimates from other companies when I had a pipe leaking. He was very nice and knowledgeable but your prices are on the extremely expensive side. read more

Plumbline Services - Leak in main line pipe - Plumbing Near Me - Arvada, Colorado

(1 star is a gift since there is no option for ZERO stars) Three years ago, Plumbline did a great job for us. In the times since then, it has been a disaster. Multiple late shows or no shows after we waited around for a tech to show up. We had a tech come out to clean the furnace and air conditioner that we bought from them. Over $800 and when we tried to discuss the exorbitant fees, we could not get anyone to call us back, despite repeated attempts. Then last week, the thermostat stopped working and we hired another HVAC PROFESSIONAL to help us out. Turns out, the Plumbline Technician broke one of the plastic bolts that held the plate on the front of the furnace and it eventually pulled away from the furnace contact and the heat went out. Our current repairman made a trip out to Carrier by the airport to get an $8 part to repair Plumbline's broken part. Again, repeated calls were made to discuss our frustration with the service manager, Todd Ryan. We were hoping he would do the right thing and reimburse us for the $200 service charge to rectify their mistake NOPE! Again, CRICKETS. Whatever transpired in the three years since my initial review has not been positive. DO NOT USE THIS COMPANY .....EVER....THEY DO NOT STAND BEHIND THEIR WORK AND DO NOT RETURN CALLS. Todd needs to be fired and whoever did the job before should be reinstated. Next step is a YELP review and a formal complaint to the BBB. DISREGARD THIS PRIOR REVIEW ..... read more

Plumbline Services - The broken plastic part to hold the contact for the thermostat was left broken on the furnace - Plumbing Near Me - Arvada, Colorado

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See I e request was placed online. Took the expected date of service off from work. On expected day of service did a follow up call to company to see if we were still on for service as it was late in the day. Customer service told me that the online system allowed me to book an appointment that was not available. Despite me getting a confirmation email-mail after booking. When escalated- nothing could be done. Next available appointment was not until August 2024.. What a joke--- they claim to be experts in customer service on advertisements but clearly failed on this booking. read more

I booked a "free consult" by nature of their Home Depot "implied partnership" table setup at our Arvada HD store. Disappointing experience from the start: they cancelled the first appt that was on the books for 2 months (their soonest availability after the Home Depot pitch)...????... then on the rescheduled date, they baited us with the sad-but-industry-standard 4-hour booking window. I called 2 hours into that window for a status and they pledged I'd beae from the dispatch or technician "within 45 minutes". Never did get that call or text. After being held hostage in our home up until the last 15 minutes of their sudden "urgent 5-hour window", I cancelled. I gave them liberty with 2 stats instead of 1 or 0 because we never received the chance to see these guys whom Home Depot recommended. Avoid these guys unless Home Depot can come through with a better crew. read more

I needed to replace entire HVAC system plus electrical panel and hot water heater. Plumbline was the most competitive quote and they got the entire job done within 2 days of me approving the quote. In addition, the entire team was incredibly responsive and courteous during the process. Huge thanks to Blaise (estimator), Blake (HVAC lead) and Ryan (electrical lead) for making the entire process easy and seamless. read more

Advertised free second opinion and charged me $89 for it. Didn't show up for first appointment as well.

You talk about "maintenance" but you do not actually do any PM or cleaning. Your "tune up" does not leave anything better than when you started. Paying you to recommend repairs is not a tune up or maintenance, it's just a fraud for you to invent new work. Technicians are known to break things during "inspections" just to recommend costly fixes. If you do not perform any actual work, you are not being honest. read more